Cunninghams Epos Group

What Cunninghams Epos Group does

Cunninghams EPOS Group is a UK-based provider of integrated Electronic Point of Sale (EPOS) software, hardware, and payment processing solutions targeting retail and hospitality businesses. Founded around 1975-1980 and headquartered in Birmingham (with a registered address in Wallingford), the company is a wholly-owned subsidiary of Vesta Software Group (formerly Jonas Software), acquired in October 2014. The company's core product is Quantum, a proprietary in-house-developed EPOS platform that supports both retail and hospitality operations within a single system, differentiated by features such as offline mode capability (critical for rural UK businesses), native scale integration with Avery Berkel and CAS, PMS integration for hotels, and integrated payment processing under the Payments by Cunninghams brand.

The product portfolio extends across fixed counter tills, handheld devices (Quantum Go, an all-in-one mPOS launched February 2024 with integrated Chip & PIN, contactless, 4G, and thermal printing from £30/month), tablets, and integrated scales. The company has built a broad integration ecosystem spanning accounting (Sage, OpenAccounts), ecommerce (Shopify, Magento, Amazon, eBay), online ordering (Preoday, HubRise, Deliveroo, Uber Eats), loyalty and gift vouchers (Toggle, Yoyo Wallet, Como), bakery production (Cybake), and international payments (Alipay, WeeChat). A sister brand, FM Retail (Fashion Master), serves fashion and homeware retailers within the same corporate group.

Cunninghams generates revenue through a mix of recurring subscriptions (Quantum Go SaaS, support and maintenance contracts), hardware sales (tills, handhelds, tablets, scales), payment transaction fees, professional services (site surveys, implementation, training), and equipment leasing/rental (3-5 year leases and all-inclusive rentals). Pricing is predominantly quote-based rather than publicly listed. The go-to-market combines direct enterprise field sales with dedicated account managers for multi-site operators (e.g., Warrens Bakery's 44 stores, Yorkshire Wildlife Park, Cavan Bakery's 14 shops) and inside sales for SMB farm shops, butchers, and bakeries. The company markets through trade association memberships (Farm Retail Association, National Craft Butchers, British Craft Bakers), sector events, case studies, and digital channels, operating exclusively in the UK market despite the parent's 15+ country global footprint.

Name

Cunninghams Epos Group

Legal name

Cunninghams EPOS Group

Website

https://cunninghams.co.uk

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

Cunninghams EPOS Group is a UK-based provider of proprietary Quantum EPOS software, hardware, and integrated payment processing for retail and hospitality SMBs and mid-market operators, including farm shops, butchers, bakers, restaurants, pubs, and hotels. It is a subsidiary of Vesta Software Group.

Ownership category

akta.pro rank

Product category

Point-of-Sale Systems

NAICS

Software Publishers (5132), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

SIC

Retail-Computer & Computer Software Stores (5734), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

akta.pro secondary industry

Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)

Keywords

• EPOS systems
• Point of sale software
• Retail management software
• Hospitality EPOS
• Integrated payment processing

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. EPOS Software Subscriptions: SaaS-style recurring revenue from Quantum EPOS software subscriptions. Pricing from £30/month for Quantum Go mobile solution. Includes ongoing support and maintenance options.
2. Hardware Sales: Sale of EPOS terminals, handheld devices, tablets, integrated scales, and peripherals. Available as outright purchase or bundled with software.
3. Payment Processing Services: Integrated payment processing through Payments by Cunninghams. Generates revenue through transaction fees with claims of up to 30% cost savings for clients by consolidating EPOS and payments.
4. Professional Services (Training & Implementation): Implementation services including site surveys, consultation, project management, on-site training, and configuration. Training sessions include beginner, quantum training, advanced, and refresher modules.
5. Equipment Financing (Lease/Rental): Equipment lease options spread over 3-5 years, and all-inclusive rental packages. Leasing preserves capital while allowing technology upgrades. Rental includes hardware, software, support, and maintenance for fixed monthly price.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Cunninghams EPOS Group develops and sells the Quantum EPOS software platform, Quantum Go mobile POS hardware, integrated payment processing (Payments by Cunninghams), and related peripherals (tills, handhelds, tablets, integrated scales) to UK retail and hospitality businesses. The offering combines in-house developed point-of-sale software with proprietary hardware and merchant services, supported by on-site implementation, training, and UK-based support operations.

Differentiator

Problem solved

Functional benefit

Brands

• FM Retail: Retail management software for fashion and homeware retailers, offering sales, stock, warehouse, eCommerce, marketplace, and delivery management from one centralized system.
• Quantum
• Quantum Go
• Payments by Cunninghams

Products and services

• Quantum EPOS Software

Quantifiable outcome

• Up to 30% operational cost savings through consolidated EPOS and payment solutions
• +2 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• CybakecoreTechnology or IntegrationIntegration with Cybake bakery production software enables automated production planning, demand forecasting based on actual sales data, and stock reconciliation. Imports allergens, ingredients and nutritional information into Quantum EPOS for accurate product labeling. Used by Cavan Bakery and Warrens Bakery for production planning.
• Preoday (QikServe Company)coreTechnology or IntegrationIntegration with Preoday provides online ordering capabilities including table ordering via QR codes, home delivery, and Click & Collect options. Used across hospitality sector for pubs, restaurants, hotels, and holiday parks. Powers lodge/room service ordering at holiday parks and hotels.
• Avery BerkelcoreTechnology or IntegrationScale integration partner for retail and food service operations. Seamless integration with Avery Berkel scales enables processing payments at counter and printing labels with allergens, dietary details, cooking instructions, and compliance information.
• CAScoreTechnology or IntegrationScale integration partner for retail and food service operations. Combined with Avery Berkel integration, provides scale solutions for butchers, bakers, and farm shops.
• PMS (Property Management Systems)coreTechnology or IntegrationIntegration with Property Management Systems for hotels. Quantum integrates seamlessly with multiple PMS solutions enabling smooth transitions between EPOS and room billing, post-to-room transactions, and guest check-ins. Used by Yorkshire Wildlife Park's Hex Wildlife Hotel.
• FM Retail (Fashion Master)coreStrategic or Co-development PartnerSister company specializing in retail management software for fashion and homeware retailers. Separate brand identity but part of Cunninghams/Vesta Software Group ecosystem. FM Retail manages sales, stock, customer data, and integrates physical stores with online platforms including Amazon listings.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• TouchBistro: iPad-based POS system for restaurants, bars, and hospitality venues. Direct competitor in the hospitality EPOS segment with comparable table management and integrated payment features.
• Zettle (PayPal): Mobile card reader and POS solution from PayPal targeting SMBs in retail and hospitality. Direct competitor in mPOS hardware and integrated payments.
• Toast: Cloud-based POS platform purpose-built for restaurants and hospitality. Direct competitor in hospitality EPOS with integrated payments, online ordering, and multi-location management.
• Square (Block): Mobile-first POS and payments platform widely adopted by UK SMBs in retail and food service. Direct competitor especially in the mobile/handheld POS segment where Quantum Go competes.
• Shopify POS: Retail POS offering tightly integrated with Shopify eCommerce. Direct competitor for the FM Retail / omnichannel retail segment, particularly with multi-channel marketplace integrations.
• Lightspeed Commerce: Global cloud POS and payments platform serving retail and hospitality SMBs. Direct competitor in the same product category with similar multi-vertical, multi-site functionality.
• EPOS Now: UK-headquartered direct competitor providing EPOS systems for retail, hospitality, and food service SMBs. Closely comparable in geography, target customer, and bundled hardware/software/payments model.
• SumUp: Mobile point-of-sale and payment solution with strong UK SMB penetration. Direct competitor in mPOS hardware and integrated card processing for small retailers and food service operators.
• iZettle (PayPal): European-headquartered mobile POS and payments provider now part of PayPal. Direct competitor in mPOS hardware and SMB payments across the UK retail and hospitality market.
• Tevalis: UK-based hospitality EPOS specialist serving restaurants, hotels, and leisure venues. Closely comparable in UK geography, hospitality focus, and enterprise integration capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCbITPt4PlHWt8BwsESbXPmg
• Facebookfacebook.com/CunninghamsEPOSGroup
• LinkedInlinkedin.com/company/cunninghams-epos-solutions-ltd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cunninghams Epos Group