LoyaOne Canada Inc.

What LoyaOne Canada Inc. does

LoyaOne is a B2B2C digital loyalty platform that connects a consumer-facing rewards application with merchant-facing tools for customer retention and analytics. The company operates a cloud-based platform enabling participating businesses across five industry verticals — hotels, restaurants, airlines, beauty care, and retail — to configure tier-based loyalty programs. Consumers enroll free via a mobile application (iOS/Android), accumulate points on purchases at participating merchants, and redeem them for rewards; merchants access a separate business portal for program administration, customer data collection, and analytics. The company was founded in 2024 and operates with a headcount of 1–10 employees.

The platform's technology stack comprises three integrated components: a consumer mobile app for point accrual and redemption; a merchant dashboard for loyalty program configuration, customer data management, and analytics reporting; and a Checkout Terminal solution for in-store point-of-sale integration. Differentiated features include a configurable points and tier system, in-app customer survey tools, a Customer Data Insights dashboard, and a "LoyaOne Card" VIP loyalty product targeted at airline and hospitality verticals. The cross-vertical architecture is positioned to enable point transferability and aggregated consumer data across disparate merchant categories.

LoyaOne operates a freemium B2B2C revenue model: consumers access the platform at no cost, while merchants are onboarded through direct sales motions including demo requests and registration documentation. Merchant pricing is quote-based, not publicly disclosed, and is described as transactional/platform-based with a recurring component. The company maintains offices in Lagos (operational headquarters under the legal entity LoyaOne Technologies Limited, governed by Nigerian law), Toronto, and San Francisco. No external funding rounds, institutional investors, named executive leadership, or confirmed enterprise customers are disclosed; the only customer reference (Costco) appears within sample dashboard demonstration data rather than as a confirmed logo.

Name

LoyaOne Canada Inc.

Legal name

LoyaOne Technologies Limited

Website

https://loyaone.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

LoyaOne operates a B2B2C digital loyalty platform serving merchants across hotels, restaurants, airlines, beauty care, and retail, combining a consumer mobile app for points accrual and redemption with a merchant dashboard for program management, analytics, and point-of-sale integration.

Ownership category

akta.pro rank

Product category

Customer Loyalty Software

NAICS

Information (51)

akta.pro primary industry

Loyalty, Rewards & Retention Platforms (BPAFAFAH)

akta.pro secondary industry

Referral, Advocacy & Community/UGC Platforms (Refer-a-Friend, Ambassador Programs) (THALAKAO)

Keywords

• Customer loyalty platform
• Merchant rewards software
• Mobile loyalty app
• Point-of-sale integration
• Customer retention analytics

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Merchant Platform Services: LoyaOne provides its loyalty platform to participating businesses (hotels, restaurants, airlines, beauty care, retail) who pay for access to merchant tools, point management systems, and customer analytics. The specific fee structure for merchants is not publicly disclosed but is transactional/platform-based in nature.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

LoyaOne is a digital loyalty rewards and referral platform that helps businesses develop reward programs to enhance customer retention. The platform consists of a consumer-facing mobile app (free enrollment) where customers earn points on purchases and redeem them for rewards at participating businesses, and a merchant-facing business portal for managing loyalty programs, configuring tiers, tracking customer data, and administering point transactions. It serves multiple verticals including hotels, restaurants, airlines, beauty care/spas, and retail/grocery on a single unified platform.

Product overview

LoyaOne is a customer loyalty rewards and referral platform offered as a unified platform with two primary components: a customer-facing mobile application for consumers to earn and redeem points, and a merchant-facing business portal for managing loyalty programs. The platform operates across multiple industry verticals including retail, restaurants, hotels, airlines, and beauty care. Key features include a Checkout Terminal for in-store point redemption, Survey tools for customer feedback collection, and Data Insights dashboards for customer analytics. The system uses a tiered points structure where customers earn points on purchases and can redeem them for rewards, with points valid for 12 months from the date earned.

Differentiator

Problem solved

Functional benefit

Products and services

• LoyaOne Platform (Consumer Loyalty Platform) A loyalty rewards and referral platform for consumers (free enrollment) to earn points on purchases and redeem them for rewards at participating businesses across hotels, restaurants, airlines, beauty care, and retail verticals.
• LoyaOne Merchant Platform A business portal enabling participating businesses to manage loyalty programs, configure points and tier systems, track customer data, and access insights dashboards for customer analytics.
• Checkout Terminal An in-store point management system deployed at participating merchants' point-of-sale to enable customers to claim and redeem loyalty points during checkout transactions.

Quantifiable outcome

• 80% higher customer retention and 24% increase in revenue for brands that reward loyal customers

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Yotpo: Yotpo is a marketing platform that includes a loyalty and referrals product alongside reviews and SMS; comparable because it sells a B2B loyalty/rewards SaaS to retail and consumer brands, often via Shopify and similar ecosystems.
• Smile.io: Smile.io is a loyalty, referral, and VIP program platform built primarily for Shopify merchants; comparable because it is a points-based B2B2C loyalty SaaS targeting retail and consumer brands with a freemium consumer model.
• LoyaltyLion: LoyaltyLion is a loyalty and rewards platform for Shopify and ecommerce brands; comparable because it offers points, tiers, and customer data insights to merchants on a subscription model.
• Punchh: Punchh is a digital loyalty platform for restaurant and retail chains; comparable because it offers a B2B loyalty SaaS with POS-integrated point awarding and redemption and customer analytics.
• Thanx: Thanx is a loyalty and digital engagement platform for restaurant and retail brands; comparable because it combines a consumer wallet/app with merchant analytics and a points/rewards engine on a SaaS model.
• Antavo: Antavo is an enterprise loyalty cloud platform serving retail, hospitality, and travel brands with points, tiers, and engagement tools; comparable because it sells a configurable loyalty SaaS to multi-vertical merchants at enterprise scale.
• Paytronix: Paytronix provides loyalty, gift, and online ordering solutions for restaurant and convenience store chains; comparable because it sells a B2B loyalty SaaS with POS-integrated rewards and customer data.

Emerging players

• Tapcart: Tapcart is a mobile commerce platform for Shopify brands that includes loyalty and retention features; comparable as an emerging player that intersects with LoyaOne on consumer app + merchant engagement, though Tapcart leads with the app layer rather than a dedicated loyalty engine.

Broad incumbents

• Square Loyalty: Square Loyalty is a built-in loyalty product within the broader Square payments and POS ecosystem; comparable because it offers SMB merchants an integrated points/rewards solution at checkout, though as part of Square's much wider commerce platform.
• Toast Loyalty: Toast is a restaurant POS platform that includes a built-in loyalty module; comparable because it bundles loyalty with POS for restaurants, competing for the same hospitality merchant wallet but as part of a much larger restaurant tech suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/loyaone

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LoyaOne Canada Inc.