PCKWIKFIX LIMITED
PCKWIKFIX LIMITED is a Glasgow-based managed IT services provider founded in 2005, delivering IT support, VoIP telephony, Microsoft 365, connectivity, cybersecurity, hosting, CCTV, and smart home/AV solutions to UK SMEs, larger multi-site businesses, and home users through a six-person technical team.
- Company typePrivate
- Founded2005
- HeadquartersBishopbriggs, United Kingdom
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What PCKWIKFIX LIMITED does
PCKWIKFIX LIMITED is a privately-held, founder-managed managed IT services provider (MSP) founded in 2005 and headquartered in Kirkintilloch near Glasgow, Scotland. The company delivers outsourced IT support, installation, and consultancy to home users, SMEs, start-ups, and larger multi-office organisations throughout the UK and abroad, with a six-person technical team led by Director Darren. Service lines span managed IT support, VoIP telephony (Kwikvoice via 3CX), Microsoft 365 productivity, connectivity resale (Full Fibre, Ethernet, 4G/5G, Starlink), cybersecurity (Cyber Essentials certified), web and email hosting (kwikcloud), IP CCTV (Kwiksecurity), and smart home and audio-visual installations.
The technical stack is built on best-of-breed third-party platforms rather than proprietary technology: AWS and Google Cloud provide infrastructure, Microsoft 365 and 3CX deliver productivity and telephony, Cloudflare and Openreach underpin hosting and connectivity, and Splashtop enables remote support. PCKWIKFIX layers value through integration, bespoke automation software (built by Director Darren), customer portals (ConnectBooster for invoicing, CloudRadial for client interactions), and a public status page with a documented REST API and Microsoft Teams integration. Sub-brands kwikcloud, Kwikvoice, and Kwiksecurity package the underlying vendor stack into recognisable product lines.
The revenue model combines recurring subscription streams (managed IT retainers, VoIP, Microsoft 365, hosting, connectivity) with project-based and hardware revenue (CCTV installations, website design, one-off IT deployments). Pricing is bespoke and quote-based rather than publicly disclosed. Distribution is sales-led and direct, with customer acquisition driven by website content, an active blog covering cybersecurity and IT management topics, customer testimonials, and multi-channel contact (phone, WhatsApp, email, on-site visits). The company operates without external investment and has grown organically since inception.
PCKWIKFIX LIMITED firmographics
Firmographics- Name
- PCKWIKFIX LIMITED
- Legal name
- PCKWIKFIX LIMITED
- Website
- https://pckwikfix.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- PCKWIKFIX LIMITED is a Glasgow-based managed IT services provider founded in 2005, delivering IT support, VoIP telephony, Microsoft 365, connectivity, cybersecurity, hosting, CCTV, and smart home/AV solutions to UK SMEs, larger multi-site businesses, and home users through a six-person technical team.
- Ownership category
- akta.pro rank
PCKWIKFIX LIMITED industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Cloud PBX & Hosted Telephony (HDAIAHAB), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where PCKWIKFIX LIMITED is headquartered
LocationHeadquarters
- HQ city
- Bishopbriggs
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
PCKWIKFIX LIMITED business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Support Services: Ongoing technical support and maintenance services for home and business customers. Includes helpdesk support, system administration, and troubleshooting.
- Web Hosting & Email Services: Domain registration, website hosting, and email hosting services through kwikcloud platform. UK-based with green energy powering data centres.
- Internet Connectivity Services: Reseller of internet services including Full Fibre, Copper Fibre, ADSL, Ethernet leased lines, Mobile 4G & 5G, and Starlink satellite services.
- CCTV & Security Systems: Supply, installation, and maintenance of business grade and home IP CCTV systems.
- Telephony Services: VoIP telephony and messaging solutions including 3CX integration.
- Microsoft 365 Services: Cloud subscription services for Microsoft Office applications and collaboration tools.
- Website Design Services: Custom website design, development, and SEO optimization services.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
PCKWIKFIX LIMITED product offering
Product offeringCore offering
PCKWIKFIX LIMITED provides managed IT support, installation, and consultancy to home users and businesses throughout the UK, bundling together VoIP telephony and messaging (Kwikvoice), Microsoft 365 productivity services, broadband and satellite connectivity reselling, cyber security, web/email hosting (kwikcloud), IP CCTV (Kwiksecurity), and smart home and audio/visual installations. The company operates as a single outsourced IT department, integrating best-of-breed third-party platforms (Microsoft, 3CX, AWS, Google Cloud, Cloudflare, Starlink, Openreach) into tailored solutions delivered through helpdesk, remote support, and on-site engineering.
Product overview
PCKWIKFIX LIMITED is an IT installation and support company based in Glasgow, founded in 2005, offering a comprehensive portfolio of technology products and managed services. The core product lineup includes kwikcloud (web hosting and email platform), kwikvoice VoIP Platform (telephony and messaging), and Kwiksecurity CCTV (surveillance systems). These are complemented by a range of professional services including IT support and managed services, Office 365 technology solutions, connectivity and internet services, cyber security, smart home technology, and audio/visual technology. The company serves both home users and businesses (SMEs) throughout the UK and abroad, providing bespoke turnkey IT solutions.
Differentiator
Problem solved
Functional benefit
Brands
- kwikcloud: UK-based web hosting and email platform powered by 100% Green Renewable energy, featuring performance auto-scaling, WordPress environments, free SSL certificates, and dedicated backup systems.
- Kwiksecurity
- Kwikvoice
Products and services
- Support & Managed IT Professional and cost-effective managed IT support packages covering helpdesk, system administration, troubleshooting, and consultancy for home and business customers across the UK.
- Kwikvoice Telephony & Messaging
Quantifiable outcome
- 450+ happy customers
- +3 more outcomes
Companies that use PCKWIKFIX LIMITED
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
PCKWIKFIX LIMITED technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
PCKWIKFIX LIMITED partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- AWS (Amazon Web Services)coreTechnology partner providing cloud infrastructure services. AWS logo displayed on website footer indicating partnership status.
- Google CloudcoreTechnology partner providing cloud platform services. Google Cloud logo displayed on website footer indicating partnership status.
- Microsoft 365coreTechnology partner providing productivity and collaboration tools. Microsoft 365 logo displayed on website footer. Company provides Office 365 Technology services.
- 3CXcoreVoIP telephony partner providing phone system platform. 3CX logo displayed on website. Company offers Kwikvoice VoIP platform and 3CX cloud instance monitoring.
- CloudflarecoreUpstream provider for website hosting and CDN services. Cloudflare issues in November 2025 affected company services.
- GammacoreTelecommunications carrier partner for VoIP services. Interconnect issues with Gamma and BT affected some customer services.
- BT (British Telecom)coreTelecommunications carrier for VoIP and connectivity services. Ported numbers through BT IPEX affected by interconnect issues.
- OpenreachcoreUK telecommunications infrastructure provider for broadband and connectivity services. Used for ADSL, FTTC, FTTP, and leased line services.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
PCKWIKFIX LIMITED competitors and assessment
Company assessmentDirect peers
- Q2Q IT: Northern UK-based managed IT services and connectivity provider serving SMEs with helpdesk, telephony, and cloud services — geographically and operationally similar to PCKWIKFIX.
- Focus Group: UK business technology provider combining connectivity, telephony, cloud, and IT support services for SMEs — directly comparable given PCKWIKFIX's bundled connectivity/VoIP/support model.
- Air IT: UK managed IT services provider serving SMEs with helpdesk, cloud, cybersecurity, and connectivity services — a direct competitor in PCKWIKFIX's core market with a similar product breadth and target customer profile.
- Netstar: UK IT support and managed services provider targeting SMEs with helpdesk, Microsoft 365, cloud hosting, and security services — overlapping service mix and customer base with PCKWIKFIX.
- Bamboo Technology: UK MSP offering managed IT support, cloud, cybersecurity, and connectivity to small and medium businesses — competes in the same SME IT services segment with a similar full-service approach.
- Bluecube Technology Solutions: UK managed IT services company offering cloud, security, support, and hosting to SMEs — comparable in scale, service breadth, and go-to-market focus on UK regional businesses.
- Littlefish: UK-based MSP delivering managed IT support, cloud services, and cybersecurity to UK SMEs and mid-market customers — closely comparable in service portfolio and target segment.
Broad incumbents
- Six Degrees Group: UK unified communications, cloud, and managed services provider for mid-market and enterprise — overlaps with PCKWIKFIX's connectivity and telephony offerings but at a much larger scale.
- Daisy Group: Large UK telecommunications and IT services incumbent offering connectivity, cloud, managed IT, and unified communications to businesses of all sizes — broader portfolio and far larger scale than PCKWIKFIX but overlapping service lines.
- ANS Group: Established UK managed cloud and IT services provider offering cloud infrastructure, managed services, and security — broader and more enterprise-focused than PCKWIKFIX but addressing overlapping customer needs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
PCKWIKFIX LIMITED social profiles
Digital presencePCKWIKFIX LIMITED compliance and trust
Trust signalCompliance1 record
PCKWIKFIX LIMITED financial estimates
Financial estimateRevenue estimate
Valuation estimate
PCKWIKFIX LIMITED leadership team
Management profileNumber of profiles
Profiles6 records
PCKWIKFIX LIMITED funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PCKWIKFIX LIMITED M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PCKWIKFIX LIMITED
What does PCKWIKFIX LIMITED do?
PCKWIKFIX LIMITED provides managed IT support, installation, and consultancy to home users and businesses throughout the UK, bundling together VoIP telephony and messaging (Kwikvoice), Microsoft 365 productivity services, broadband and satellite connectivity reselling, cyber security, web/email hosting (kwikcloud), IP CCTV (Kwiksecurity), and smart home and audio/visual installations. The company operates as a single outsourced IT department, integrating best-of-breed third-party platforms (Microsoft, 3CX, AWS, Google Cloud, Cloudflare, Starlink, Openreach) into tailored solutions delivered through helpdesk, remote support, and on-site engineering.
Is PCKWIKFIX LIMITED a public or private company?
PCKWIKFIX LIMITED is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PCKWIKFIX LIMITED founded?
PCKWIKFIX LIMITED was founded in 2005. It employs 1 to 10 people.
Where is PCKWIKFIX LIMITED based?
PCKWIKFIX LIMITED is headquartered in Bishopbriggs, United Kingdom, in the Europe region.
How does PCKWIKFIX LIMITED make money?
Seven revenue lines are on record. Managed IT Support Services are the primary driver. The others are web Hosting & Email Services, internet Connectivity Services, CCTV & Security Systems, telephony Services, microsoft 365 Services and website Design Services.
Who are PCKWIKFIX LIMITED's main competitors?
Direct peers on record are Q2Q IT, Focus Group, Air IT, Netstar, Bamboo Technology, Bluecube Technology Solutions and Littlefish. Broad incumbents are Six Degrees Group, Daisy Group and ANS Group.
Does PCKWIKFIX LIMITED have an API?
Yes. REST API that allows developers to retrieve service status information programmatically. Supports GET endpoints for overall status, component status, and notices. Returns JSON with state information (operational, degraded, under_maintenance). Rate limited to 10 requests per second. Developer documentation is at status.pckwikfix.com/api.
What industry is PCKWIKFIX LIMITED in?
PCKWIKFIX LIMITED's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAD, Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco). Its NAICS code is 541513 and its SIC code is 7373.