HIGHLAND IT LIMITED

What HIGHLAND IT LIMITED does

Highland IT Limited is a founder-owned, privately held managed IT services provider headquartered in Inverness, Scotland, founded in 2005 by Director Jimmy Grant. The company delivers IT support, infrastructure management, cybersecurity, cloud, networking, and wireless services to small and medium businesses and selected large enterprises across Scotland, with a notable concentration of hospitality-sector clients including Gleneagles, Hotel du Vin, Malmaison, Marriott, and Holiday Inn. Its service model is built around recurring monthly subscriptions for full or remote IT support packages, augmented by project-based consultancy, hardware procurement, and emergency temporary equipment supply.

The company's technical stack is composed of established vendor partnerships rather than proprietary technology: Cisco Meraki and Aruba for networking and wireless, Bitdefender for endpoint and network security, Microsoft Office 365 for productivity, Apple Business Manager for macOS/iOS deployment, Ekahau for commercial-grade WiFi surveying, and Excel Networking for structured cabling. Its core differentiator is the use of industry-leading tools within a proactive, cloud-managed monitoring framework that enables remote issue resolution before customer impact. Wireless site surveys using Ekahau equipment are positioned as a specialized capability, producing heatmaps and detailed network analytics for hospitality and multi-site environments.

Highland IT generates revenue through a mix of recurring managed services subscriptions (Full IT Support and Remote-only packages, both at fixed monthly fees), professional services for cloud consulting and IT strategy/blueprint work, hardware and software resale, and add-on digital services including website design, graphic design, digital marketing, video production, and CAA-authorised aerial photography. Distribution is direct: on-site field service across Scotland, a telephone helpdesk, and remote support delivery. The company employs 1–10 people, operates as a single-region, single-country business, and has no disclosed funding, no institutional ownership, and no recent material strategic transactions.

Name

HIGHLAND IT LIMITED

Legal name

Highland IT

Website

https://highland-it.co.uk

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Highland IT Limited is a founder-owned managed IT services provider in Inverness, Scotland, delivering IT support, cybersecurity, cloud, networking, and wireless services to small businesses and enterprises across Scotland, with notable hospitality-sector clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• Cloud infrastructure
• Network solutions
• Cybersecurity services
• IT consultancy

Headquarters

HQ city

Inverness

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Monthly subscription-based managed IT services with full support packages including unlimited helpdesk calls, site call-outs, proactive monitoring, network monitoring, account management, and fixed monthly fees.
2. IT Support Services: IT support packages tailored to business requirements, including remote support and full IT support options, billed on a fixed monthly fee basis.
3. Hardware and Software Sales: Sale of IT hardware including networks, desktops, laptops, mobile devices, and printers, along with software procurement and vendor management.
4. IT Consultancy: Strategic IT consultancy services including IT blueprint development, technology strategy alignment, and infrastructure planning.
5. Cloud Solutions: Cloud consulting and implementation services including cloud migration, development, and management for on-premise, hybrid, public or private cloud solutions.
6. Temporary Equipment Supply: Emergency temporary equipment supply when critical hardware fails, provided as part of hardware support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

HIGHLAND IT LIMITED provides managed IT support and infrastructure services to small, medium, and large businesses across Scotland, with a focus on the hospitality sector. Core offerings include proactive IT management, cloud and infrastructure solutions, networking and wireless connectivity, cybersecurity, and IT consultancy. The company also supplies and integrates hardware from leading vendors such as Cisco Meraki, Aruba, Microsoft, Apple, and Bitdefender.

Product overview

Highland IT Limited is an IT services company founded in 2005, headquartered in Inverness, Scotland. The company offers a portfolio of integrated IT services organized around managed IT support, cybersecurity, cloud infrastructure, networking, and digital services. The core offering centers on IT Support Services providing unlimited helpdesk, site call-outs, and 24/7 monitoring, supported by specialized services in Cyber Security (Bitdefender-based), Cloud Services (consulting and implementation), Wireless Solutions, Networks (LAN/WLAN/WAN/VPN), Hardware Support, Data Cabling, and Wireless Surveys (using Ekahau). Additional value-added services include Website Design, Graphic Design, Digital Marketing, Video Production, and Aerial Photography. The company positions itself as a proactive, managed services provider offering tailored packages from full IT support to individual one-to-one assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support
• Cloud Infrastructure Services
• Network and Wireless Solutions
• Cybersecurity Services
• IT Consultancy
• Hardware Supply and Integration

Quantifiable outcome

• Remote resolution of majority of IT issues before business impact through proactive cloud-managed monitoring
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• BitdefendercoreTechnology or IntegrationBitdefender is implemented and rolled out to scan and monitor the network for threats. Highland IT provides system-wide monitoring policies and software alerting, with rapid response and resolution for identified threats. Bitdefender is described as a lightweight, powerful antivirus application.
• Apple Business ManagercoreTechnology or IntegrationApple Business Manager is a web-based portal for IT administrators enabling automation of iOS/iPadOS, macOS, and tvOS device deployment in organisations, managing roles, and purchasing and distributing apps on a large scale across 65 countries.
• Microsoft / Office 365coreTechnology or IntegrationHighland IT provides Office 365 implementation and support services, including deployment across businesses, data migration, and subscription plan selection. Office 365 includes Word, Excel, PowerPoint, Outlook, OneDrive, video conferencing, and messaging.
• EkahaucoreTechnology or IntegrationHighland IT uses industry-leading commercial grade Ekahau equipment and software for WiFi scanning surveys, providing detailed heatmaps and network analysis including signal strength, AP counts, data rates, latency, and channel interference.
• Cisco MerakicoreTechnology or IntegrationHighland IT uses Cisco Meraki technology for network solutions, utilizing their wireless access points and wireless LAN controllers for creating secure wireless networks indoors or outdoors across various environments.
• ArubacoreTechnology or IntegrationAruba is used as a leading wireless technology partner for WiFi solutions, providing connectivity and reliability for wireless network implementations in hospitality, retail, construction and other environments.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• SCC: Major European IT services and managed services company with strong UK presence delivering managed IT support, cloud, networking, and cybersecurity to enterprise and mid-market customers — overlaps with Highland IT's full-service IT support portfolio.
• Computacenter: Large UK-headquartered IT services and managed services provider serving enterprise customers across infrastructure, networking, and cloud — directly comparable to Highland IT's managed IT and networking offerings but at vastly greater scale and UK-wide reach.
• Bechtle: Large European IT services and managed services group with UK operations covering managed IT, networking, cloud, and cybersecurity — a broad incumbent competitor to Highland IT across enterprise IT services.

Regional players

• XMA: UK IT services and solutions provider delivering IT support, hardware, networking, and managed services to education, public sector, and commercial customers — comparable to Highland IT's multi-vendor IT support and hardware offerings.
• Phoenix Software: UK IT software licensing and managed services provider focused on Microsoft, cloud, and IT asset management — overlaps with Highland IT's Microsoft/Office 365 and IT asset lifecycle offerings.

Direct peers

• Trustmarque: UK managed services provider offering IT support, cloud, and infrastructure management to public sector and enterprise — a comparable MSP serving UK customers with similar subscription-based managed service models.
• Air-IT: UK managed IT services and cloud provider delivering IT support, managed services, cloud, and cybersecurity to mid-market businesses — a closely comparable regional MSP peer in service scope and customer profile.
• Littlefish: UK managed IT services provider focused on IT support, managed services, and cybersecurity for SMB and mid-market customers — a directly comparable regional MSP peer with overlapping service lines.
• Node4: UK-based cloud and managed services provider offering IT infrastructure, networking, cloud, and cybersecurity services — directly comparable to Highland IT's managed services and networking portfolio.
• ANS Group: UK-based managed services and cloud provider delivering IT support, infrastructure management, and cloud services primarily to UK mid-market — a closely comparable MSP peer to Highland IT in service mix and customer profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/highland-it

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HIGHLAND IT LIMITED