GLASSBLADE LTD.

What GLASSBLADE LTD. does

Glassblade Ltd. is a locally focused IT support and website design consultancy serving small and medium-sized businesses across the Cambridgeshire, Hertfordshire, and Essex region of the United Kingdom. Founded in 2013 by Pete Smith, who claims 25 years of combined IT support and web design experience, the company operates from Cream Cottage in Great Chesterford, Essex, and positions itself as a single point of contact for SMB IT and online presence needs. Its customers span start-ups, established companies, and community schemes, and the visible portfolio includes micro-businesses and one larger recruitment firm across diverse industries such as accommodation, leisure, healthcare, hospitality, consulting, PR, creative design, and accounting.

The company's offering is organized into three service lines: Website Design (custom development, maintenance, photography, and 360-degree tours), Software Services (licensing, cloud-based services, antivirus, and anti-spam protection), and IT Support (backup solutions, disaster recovery, hardware, and networking). The technology stack is service-delivery oriented rather than product-based — there are no proprietary software products, APIs, applications, or platforms disclosed, and no AI/ML capabilities are mentioned. The firm works as a generalist local IT partner rather than a specialist technology provider.

The business model combines one-time project fees for website builds with recurring subscription revenue from managed IT support and software licensing. Pricing is quote-based and not publicly disclosed, and customer acquisition is sales-led and locally focused, relying on direct outreach, a portfolio-style website, and social media profiles (several of which are placeholder links). The company is privately held with no disclosed parent, institutional investors, funding rounds, acquisitions, partnerships, patents, awards, or regulatory actions in the available record.

Name

GLASSBLADE LTD.

Legal name

Glassblade Ltd.

Website

https://glassblade.com

Company type

Private

Founded year

2013

Operating status

Operating

Short description

Glassblade Ltd. is a Great Chesterford-based IT consultancy providing website design, managed IT support, and software services to small and medium-sized businesses across Cambridgeshire, Hertfordshire, and Essex. Founded by Pete Smith in 2013, it serves as a local IT partner for regional SMBs.

Ownership category

akta.pro rank

Headquarters

HQ city

Cambridge

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Website Design and Development: Custom website development, maintenance, and photography services including 360 degree tours for local businesses.
2. Software Services: Licensing and cloud-based services, software provision, antivirus and anti-spam protection services.
3. IT Support Services: Ongoing IT support including backup solutions, disaster recovery, hardware and networking services for SMBs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Glassblade Ltd. is a Cambridge-based IT and digital design consultancy that delivers three core service lines: Website Design (custom development, maintenance, photography, and 360-degree tours), Software Services (software licensing, cloud-based services, antivirus and anti-spam protection), and IT Support (backup solutions, disaster recovery, hardware and networking) for small and medium-sized businesses in the Cambridgeshire, Hertfordshire, and Essex region.

Product overview

Glassblade Ltd. is a local IT support and website design company serving small and medium-sized businesses in the Cambridgeshire, Hertfordshire, and Essex region. Their offering consists of three core service areas: Website Design (including development, maintenance, photography, and 360-degree tours), Software Services (covering licensing, cloud-based services, and security solutions), and IT Support (including backup solutions, disaster recovery, hardware, and networking). The company operates as a service-based provider rather than a software product company, helping businesses with strategic IT reviews and full infrastructure implementation and management.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Design Website development, maintenance, website photography, and 360-degree virtual tours for small and medium-sized businesses.
• Software Services Software licensing, cloud-based services, software provision, and antivirus and anti-spam systems protection for local businesses.
• IT Support Comprehensive IT infrastructure support including backup solutions, disaster recovery services, hardware provisioning, and networking for local small and medium-sized businesses.

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves2 records

Expansion highlights2 records

Broad incumbents

• ANS Group: UK digital transformation and managed services company providing cloud, IT support, and security. Comparable service categories but at a much larger scale and broader geographic footprint than Glassblade.
• Softcat: Large UK IT infrastructure provider and reseller with software licensing, cloud, and managed services. Overlaps with Glassblade's software licensing and cloud services stream but operates across the UK at enterprise scale.
• Node4: Larger UK managed services and cloud provider with a broader mid-market and enterprise tilt. Overlaps with Glassblade's IT support and cloud licensing services but serves a materially larger and more geographically dispersed customer base.

Emerging players

• BJSS: UK IT and digital consultancy providing software development, cloud, and managed services. Comparable IT services category but skewed to enterprise clients and bespoke software rather than SMB web design.

Direct peers

• Littlefish: UK-based managed IT services provider offering IT support, cloud, and security to SMB and mid-market clients. Comparable service mix and customer segment to Glassblade, with similar recurring-support revenue model.
• Dark Horse: UK digital agency offering web design, branding, and digital marketing for SMBs. Directly comparable to Glassblade's website design and 360° photography services for the small-business segment.
• Cyber-Duck: UK digital agency delivering web design, development, and digital transformation. Comparable to Glassblade's website design line with similar SMB and mid-market clientele, though with a stronger technical/UX positioning.
• Totality Services: London-based managed IT support firm targeting SMBs with IT support, cloud, and security services – a directly comparable peer in business model, customer size, and recurring services mix to Glassblade.
• Focus Group: UK managed IT services and connectivity provider serving SMBs with managed support, cloud, and connectivity – directly comparable to Glassblade's IT support and recurring services offering, though operating at larger regional scale.
• Quostar: UK managed IT services provider for SMBs with IT support, cloud, and security offerings. Closely comparable in target customer (SMBs), service mix (IT support + cloud licensing), and recurring revenue model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GLASSBLADE LTD.