Manoir Richelieu Ltée

What Manoir Richelieu Ltée does

Fairmont Le Manoir Richelieu, operated by Manoir Richelieu Ltée and branded under Accor's Fairmont luxury portfolio, is an integrated 405-key destination resort on a clifftop overlooking the St. Lawrence River in La Malbaie, Charlevoix, Quebec. The property has operated continuously since 1899 and was marked by a 125th anniversary celebration in 2024. It is the only five-star resort in the Charlevoix region and the only luxury resort east of Quebec City, located within the UNESCO Charlevoix Biosphere Reserve.

The resort offers four product pillars anchored by the hotel itself: 405 guest rooms and suites (including the La Charlevoix Presidential Suite), six F&B venues (Le Saint Laurent, Le Bellerive, Le Point Cardinal, Bar La Brise, Zéphyr Bar, Bellerive Café), a 27-hole golf complex inaugurated in 1925 and redesigned in 2004 by Darrell Huxham, the on-site Moment Spa and aquatic/wellness centre, Casino de Charlevoix (operated by Loto-Québec and connected via underground passageway), and 27,487 sq ft of meeting space across 14 venues capable of hosting up to 1,000 attendees. Booking, reservations, and loyalty operate through the Accor ALL platform and mobile app; ancillaries (restaurant, spa, tee times, activities) are routed through OpenTable, Book4Time, Amerispa, and Chronogolf.

The business model is anchored on per-night room revenue with material uplift from non-room streams — F&B, spa, golf green fees and lessons, casino play, MICE bookings, weddings (11 private venues up to 300 guests), and unbundled ancillary fees (CAD $40/night resort experience fee, $39/night valet parking, $60/night pet fee, $15 EV charging). Customer segments are hybrid: luxury leisure travelers (primary), corporate groups and conferences, wedding and social-event clients, and golf enthusiasts. Distribution is direct-to-consumer via the brand website and Accor app, supplemented by dedicated conference, wedding, and social-event sales teams, with ground transportation captured through Intercar, Limousine A1, HBR Services Autos, Héli-Charlevoix, and Turo. Revenue is not publicly disclosed at the property level, and the operating entity is privately held within the Accor (EPA: AC) group.

Name

Manoir Richelieu Ltée

Legal name

Fairmont Le Manoir Richelieu

Website

https://fairmont-manoir-richelieu.com

Company type

Private

Founded year

1899

Operating status

Operating

Short description

Fairmont Le Manoir Richelieu, operated by Manoir Richelieu Ltée under Accor's Fairmont brand, is a 405-key historic luxury resort in La Malbaie, Charlevoix, Quebec. It serves luxury leisure travelers, corporate groups, wedding clients, and golfers across accommodations, dining, spa, golf, casino, and event operations.

Ownership category

akta.pro rank

Product category

Luxury Resort Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Golf Courses and Country Clubs (71391), Casino Hotels (721120)

SIC

Hotels & Motels (7011), Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Luxury Golf Resorts (THAGACAH)

akta.pro secondary industries

Golf & Leisure Full-Service Hotels (THAGAAAH), Resort Convention Hotels (THAGALAC), Convention & Events Casino Hotels (THAGAJAK)

Keywords

• Luxury resort hotels
• Hospitality accommodations
• Spa wellness services
• Golf club operations
• Convention event venues

Headquarters

HQ city

La Malbaie

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Hotel Accommodations: Revenue from 405 guest rooms and suites including standard rooms, deluxe rooms, and specialty suites such as the La Charlevoix Suite. Pricing varies by room type and season.
2. Resort Experience Fee: $40 per room per night resort experience fee covering popular on-site activities and exclusive benefits.
3. Food & Beverage: Six restaurants and bars including Le Saint Laurent, Le Bellerive, Le Point Cardinal, Bar La Brise, Zéphyr Bar, and Bellerive Café, plus in-room dining service.
4. Spa & Wellness Services: Moment Spa offering massages, facials, body treatments, access to pools, whirlpool, fitness centre, eucalyptus steam room, and nordic baths.
5. Golf Operations: 27-hole golf club (St. Lawrence Course 9 holes, Richelieu Course 26 holes, Tadoussac Course 35 holes), clubhouse dining, pro shop, lessons, and golf packages.
6. Casino Gaming: Casino de Charlevoix featuring slot machines, table games (roulette, baccarat, blackjack, poker), and St-Hubert rotisserie restaurant.
7. Meetings & Events: 27,487 square feet of meeting space with 14 venues, corporate events, weddings, and social gatherings. Space for up to 1,000 attendees.
8. Parking Services: Indoor valet parking at $39 CAD per night, outdoor self-parking free, EV charging at $15 per charge, snowmobile parking at $20 per night.
9. Pet Accommodations: Dog-friendly rooms with $60 per room per night pet fee, includes dog beds, bowls, and welcome gift.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Fairmont Le Manoir Richelieu is a 405-room luxury resort hotel offering upscale accommodations, six restaurants and bars, a full-service spa and aquatic wellness center, a 27-hole golf club, an on-site casino, and 14 meeting and event venues spanning 27,487 square feet. The resort packages lodging with dining, recreation, spa, golf, gaming, and event services for leisure travelers, corporate groups, weddings, and golf enthusiasts.

Product overview

Fairmont Le Manoir Richelieu is a 405-room luxury hotel resort located in Charlevoix, Quebec, established in 1899. The property operates as a unified resort experience offering accommodations (Fairmont Rooms, Deluxe Rooms, Suites including the La Charlevoix Presidential Suite), six dining venues (Le Saint Laurent, Le Bellerive, Le Point Cardinal, Bar La Brise, Zéphyr Bar, Bellerive Café), Moment Spa wellness services with aquatic centre, a 27-hole historic golf club (St. Lawrence, Richelieu, Tadoussac courses), and comprehensive meetings/events capabilities (14 venues, 27,487 sq ft, up to 1,000 attendees). On-site amenities include Casino de Charlevoix, whale watching cruises via AML, seasonal outdoor activities (Via Ferrata, ziplining, snowmobiling), and direct booking via the Accor All App. The resort positions itself as the only luxury resort east of Québec City.

Differentiator

Problem solved

Functional benefit

Brands

• Moment Spa Le Manoir Richelieu: The on-site spa facility offering massages, facials, body treatments, heated pools, and nordic baths with views of the St. Lawrence River.
• Fairmont Le Manoir Richelieu Golf Club

Products and services

• Fairmont Le Manoir Richelieu (Resort Stay) Luxury 405-room resort hotel in Charlevoix, Quebec, perched on a cliff overlooking the St. Lawrence River. The flagship offering that bundles lodging with access to dining, spa, golf, casino, and recreational amenities.
• Rooms and Suites Luxury accommodations including Fairmont Rooms, Fairmont View Rooms, Deluxe Rooms, Deluxe View Jacuzzi rooms, One Bedroom Suites, One Bedroom View Suites, Two Bedroom Suites, and the La Charlevoix Presidential Suite. 405 rooms total including 10 suites.
• Dining (Six Restaurants and Bars) Six dining venues including Le Saint Laurent fine dining, Le Bellerive waterfront restaurant, Le Point Cardinal golf course restaurant, Bar La Brise lobby bar, Zéphyr Bar poolside bar, and Bellerive Café, plus in-room dining service.
• Moment Spa Le Manoir Richelieu Full-service spa offering massages, facials, body treatments, heated pools, nordic baths, eucalyptus steam room, and wellness experiences on the banks of the St. Lawrence River.
• Wellness Centre and Aquatic Centre Indoor and outdoor heated pools, fitness centre (open 24 hours), dry sauna, cold plunge, eucalyptus steam room, whirlpool, tennis court, and wellness activities for resort guests and members.
• Fairmont Le Manoir Richelieu Golf Club 27-hole iconic golf course featuring three 9-hole courses (St. Lawrence, Richelieu, Tadoussac), clubhouse, golf boutique, practice range, and Golf Academy; rated among Canada's top public golf courses.
• Meetings and Events Event and conference services with 27,487 square feet of meeting space across 14 venues including the Richelieu Ballroom (capacity 1,050) and Malbaie room, accommodating up to 1,000 attendees with state-of-the-art audiovisual technology.
• Weddings Wedding venue and planning services including riverside altar, formal ballrooms, garden terraces, and 11 private venues accommodating intimate gatherings of 10 to receptions for 300 guests.
• Casino de Charlevoix On-site Riviera-style casino operated in partnership with Loto-Québec featuring slot machines, table games (roulette, baccarat, blackjack, poker), low-stakes multi-gaming stations, restaurant, bar, and free shows.
• AML Whale Watching Cruises Whale watching expeditions on the St. Lawrence River in partnership with AML Croisières, with certified naturalist guides and observation of whales, belugas, and marine mammals.
• Via Ferrata La Charlevoix Secured climbing route featuring monkey bridges, wooden crossings, and zip line over 500 metres of cliffs with views of the St. Lawrence River; available in summer and winter from age 7.
• Resort Experience Fee Package $40 per room per night resort experience fee covering popular on-site activities and exclusive benefits bundled with each stay.

Quantifiable outcome

• Tourism Golf Course of the Year by ACGQ in 2025; Ranked #38 among Top 59 Best Public Golf Courses in Canada by Score Golf in 2025

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

13 partnerships are on record, tiered core and minor.

• AML CroisièrescoreStrategic or Co-development PartnerPartnership for whale watching cruises on the St. Lawrence River; guests experience encounters with whales and marine mammals in their natural habitat through safe, environmentally responsible excursions guided by certified naturalists
• Projet VerticalcoreStrategic or Co-development PartnerVia ferrata and zipline adventure provider offering La Charlevoix route with monkey bridges, wooden crossings, and 400-meter zipline descent from Manoir rooftop; year-round outdoor adventure experiences
• Loto-Québec / Casino de CharlevoixcoreChannel Partner/ Reseller/ DistributorCasino gaming operations adjacent to the resort; classic Riviera-style casino with slot machines, table games, and dining; connected via discreet underground passageway; one of Quebec's top 10 tourist destinations
• IntercarminorChannel Partner/ Reseller/ DistributorDaily bus routes between Quebec City and La Malbaie providing ground transportation access to the resort
• Limousine A1minorChannel Partner/ Reseller/ DistributorLuxury limousine transportation service providing premium ground transfers to the resort
• HBR Services AutosminorChannel Partner/ Reseller/ DistributorAutomobile transportation services in Charlevoix region for resort guests
• Héli-CharlevoixminorChannel Partner/ Reseller/ DistributorHelicopter flight services with landing area on Manoir grounds; scenic aerial tours of Charlevoix region
• Moment SpacoreTechnology or IntegrationSpa services partner operating wellness center offering massages, facials, body treatments, pools, whirlpool, fitness center, steam room, and nordic baths; located in wellness centre
• Hydromel CharlevoixminorStrategic or Co-development PartnerBeekeeping partner establishing beehives at Manoir's old stables; educational trail about bees and biodiversity in Charlevoix; supports local pollinator conservation
• Accor / ALL Loyalty ProgramcoreTechnology or IntegrationGlobal hospitality group providing booking platform, loyalty program, central reservations, and brand infrastructure; Fairmont is part of Accor's luxury portfolio
• Ship SticksminorChannel Partner/ Reseller/ DistributorGolf club shipping service allowing guests to send clubs ahead and travel stress-free
• TurominorChannel Partner/ Reseller/ DistributorVehicle rental marketplace partnership offering 2026 Chevrolet Traverse rentals directly from the Manoir
• Nord ExpecoreChannel Partner/ Reseller/ DistributorQuad bike (ATV) and side-by-side rentals plus snowmobile (Ski-Doo) adventure services; extensive trail network; heated indoor parking for snowmobiles included with packages

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Château Mont-Sainte-Anne: Quebec City-area resort with ski/golf four-season positioning, conference space, and dining. Comparable integrated resort model within the broader Quebec luxury leisure market.
• Hotel & Spa Le Bonne Entente: Luxury resort hotel with spa and restaurant offerings near Quebec City, serving a similar corporate event and leisure clientele within the broader Quebec luxury hospitality market.

Direct peers

• Hôtel Le Germain Charlevoix: Boutique luxury hotel located in the same Charlevoix region, directly competing for the same leisure, wedding, and corporate event travelers. Comparable room count, F&B offerings, and event positioning.
• Hôtel Château Laurier (Quebec City): Four-star heritage hotel in downtown Quebec City competing for MICE, wedding, and leisure travelers in the greater Quebec/Charlevoix corridor. Comparable meeting space and event positioning.
• Le Manoir des Sables (Magog): Quebec luxury resort hotel with golf course, spa, and conference facilities in the Eastern Townships. Closely comparable integrated resort model with similar room scale and event space.
• Fairmont Banff Springs: Another Fairmont heritage luxury resort with a championship golf course, extensive spa, and integrated leisure amenities in a UNESCO-adjacent mountain setting. Closest structural analog as a Fairmont-branded destination resort with golf.
• Fairmont Tremblant: Fairmont-branded mountain resort with seasonal activities, spa, and conference facilities. Sister property in Accor portfolio competing for the same Quebec luxury leisure and corporate incentive travel demand.
• Fairmont Le Château Frontenac: Iconic Fairmont-branded luxury heritage hotel in Quebec City, also part of the Accor portfolio. Most directly comparable as a Canadian luxury resort under the same brand with similar conference, dining, spa, and leisure offerings.
• Fairmont Chateau Laurier (Quebec City): Sister Fairmont property located in Quebec City, competing for MICE and leisure guests traveling to the Charlevoix region. Comparable full-service luxury positioning and Accor distribution.

Broad incumbents

• Hilton Quebec: Major branded full-service hotel in Quebec City with conference facilities and loyalty program distribution. Competes in the same Quebec MICE and leisure market through Hilton's global platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FairmontManoir
• LinkedInlinkedin.com/company/fairmont-hotels-and-resorts
• Instagraminstagram.com/fairmontmanoir

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manoir Richelieu Ltée