EMPOWERED SERVICES LLP
Empowered Services provides one-on-one attendant care for people with intellectual and developmental disabilities across Oregon, matching clients with Direct Support Professionals via its Empowered Match Method and serving 200+ families statewide under Oregon Medicaid/ODDS funding.
- Company typePrivate
- Founded2018
- HeadquartersTualatin, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What EMPOWERED SERVICES LLP does
Empowered Services LLP (legal entity Empowered Services, Inc.) is a Tualatin, Oregon-based provider of one-on-one attendant care for people with intellectual and developmental disabilities (IDD), founded in 2018 by John D. Marvin and operating statewide across all 36 Oregon counties. The company's core offering is person-centered attendant care delivered in clients' homes and communities by a workforce of 200+ Direct Support Professionals (DSPs), supported by an Empowered Match Method that considers seven signals (personality, routines, communication, goals, language, location, support style) when pairing caregivers with recipients, with a family-approval Meet & Greet before services commence. Adjacent programs include the Empowered Choice Program (which allows eligible clients to designate a trusted family member or friend as their paid DSP), the Regional Care Model (dedicated Care Coordinators and Regional Care Managers per county, with monthly check-ins and quarterly reviews), a customer intake system, an Oregon IDD Resource Hub with monthly newsletter, and a Wellness Culture Program supporting DSPs and families.
The business is not a technology company: there are no proprietary software products, no API, no AI/ML components, and no patents or trademarks disclosed; the differentiators are documented service processes and a relationship-led operating model rather than technology platforms. Revenue is derived entirely from Oregon Medicaid and Oregon Department of Human Services (ODDS) funding for authorized attendant care hours under each individual's ISP or Service Agreement — no private-pay services are offered — and pricing is set by state reimbursement rather than negotiated per family. DSPs are paid $22–$25/hour starting with overtime at $33/hour, and the company offers benefits (medical, dental, vision, 401(k) match, PTO) plus referral bonuses. Go-to-market is community-led: a small corporate team (1–10 employees) works referral partnerships with Services Coordinators, Personal Agents, CDDPs, brokerages, schools, and healthcare providers, supported by content marketing (Resource Hub, newsletter, blog), social media (Facebook, LinkedIn), community events, and bilingual Spanish/English outreach. Leadership is founder-owned and operator-led, with CEO Dylan Surrett (a DSP-to-CEO), COO Sandi Byers (16+ years in disability services), and a Director of Operational Excellence; the company has served 200+ Oregon families to date.
EMPOWERED SERVICES LLP firmographics
Firmographics- Name
- EMPOWERED SERVICES LLP
- Legal name
- Empowered Services, Inc.
- Website
- https://empowered-services.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Empowered Services provides one-on-one attendant care for people with intellectual and developmental disabilities across Oregon, matching clients with Direct Support Professionals via its Empowered Match Method and serving 200+ families statewide under Oregon Medicaid/ODDS funding.
- Ownership category
- akta.pro rank
EMPOWERED SERVICES LLP industry classification
Industry- Product category
- Disability Support Services (IDD Attendant Care)
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)
Keywords
Where EMPOWERED SERVICES LLP is headquartered
LocationHeadquarters
- HQ city
- Tualatin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
EMPOWERED SERVICES LLP business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Medicaid/ODDS Funded Attendant Care Services: Services are funded through Oregon's Medicaid system and Oregon Department of Human Services (ODDS) for eligible individuals with intellectual and developmental disabilities. The company does not offer private-pay services. Revenue is derived from authorized support hours determined through the individual's ISP or Service Agreement, coordinated through case management agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Medicaid-funded attendant care services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
EMPOWERED SERVICES LLP product offering
Product offeringCore offering
Empowered Services provides one-on-one person-centered attendant care for people with intellectual and developmental disabilities (IDD) across Oregon, funded through Oregon Medicaid and ODDS. Services are delivered by a network of background-checked Direct Support Professionals (DSPs) matched to each individual through a proprietary seven-signal methodology, with optional pathways for trusted family members or friends to become paid caregivers under the Empowered Choice Program.
Product overview
Empowered Services LLP is a healthcare services company that provides a single unified service: one-on-one person-centered attendant care for people with intellectual and developmental disabilities (IDD) across Oregon. The company's core offering is Attendant Care, which is supported by several interconnected programs and processes including the Empowered Choice Program (enabling trusted family members or friends to become paid DSPs), the Regional Care Model (with dedicated care teams in 11 Oregon counties), the Empowered Match Method (a seven-signal matching methodology for pairing individuals with compatible DSPs), the Customer Intake System, and the Oregon IDD Resource Hub. The company also operates DSP recruitment and training services, a Wellness Culture Program for caregiver support, and Spanish-language services. All services are Medicaid/ODDS-funded with no private-pay options.
Differentiator
Problem solved
Functional benefit
Brands
- Empowered Choice Program (ECP): A program allowing eligible customers to choose a family member, friend, or trusted supporter to become their paid Direct Support Professional.
Products and services
- Attendant Care One-on-one person-centered attendant care for people with intellectual and developmental disabilities (IDD) across Oregon. Support is built around the person's authorized plan, routines, choices, communication, goals, and community life at home and in the community. Funded through Oregon Medicaid/ODDS for eligible individuals; no private-pay option available.
- Empowered Choice Program (ECP) A pathway allowing eligible customers to choose a trusted family member, friend, or longtime supporter to apply as their paid Direct Support Professional (DSP), with agency backing for hiring, training, payroll, and compliance support.
- Direct Support Professional (DSP) Services Recruitment, training, matching, and ongoing support for Direct Support Professionals who provide attendant care to individuals with IDD across Oregon's 36 counties. Includes DSP compensation of $22-$25/hour starting, overtime at $33/hour for pre-approved assignments, benefits, and a referral bonus program.
Quantifiable outcome
- 200+ families supported across Oregon
- +1 more outcomes
Companies that use EMPOWERED SERVICES LLP
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
EMPOWERED SERVICES LLP technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
EMPOWERED SERVICES LLP partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights5 records
EMPOWERED SERVICES LLP competitors and assessment
Company assessmentBroad incumbents
- Sevita Health (formerly The MENTOR Network): One of the largest U.S. providers of home- and community-based services for individuals with intellectual and developmental disabilities. Comparable as a multi-state IDD services incumbent offering attendant care, day programs, and behavioral health services - directly overlapping with Empowered Services' core offering but at national scale.
- BrightSpring Health Services: Public diversified home and community health services company (parent of ResCare and other IDD/home-health brands) providing attendant care, behavioral health, and pharmacy services. Comparable as a broad incumbent operating IDD attendant care across many states including similar waiver-funded populations.
Direct peers
- Community Options, Inc. National nonprofit providing residential and community-based services for individuals with intellectual and developmental disabilities, including in-home attendant supports. Comparable as a mission-driven IDD provider offering Medicaid-funded attendant and community living services across multiple states.
- RHA Health Services: Multi-state provider of IDD, behavioral health, and substance use services, including in-home and community-based supports for people with intellectual and developmental disabilities. Comparable in delivering Medicaid-funded attendant and community living services across multiple states.
- The Arc: National federation of state and local chapters providing direct services, advocacy, and case management for people with intellectual and developmental disabilities. Comparable as a provider of IDD in-home supports and family navigation services, with many local Arc chapters operating Medicaid-funded attendant care programs.
- Easterseals: National nonprofit network providing disability services including personal care attendant programs, in-home supports, and case coordination for people with IDD across the U.S. Comparable in serving the same Medicaid-funded IDD population with attendant and in-home support services.
- Benchmark Human Services: Multi-state nonprofit provider of residential, day, and in-home supports for people with intellectual and developmental disabilities. Directly comparable in delivering IDD attendant and community-based supports with a similar mission-driven, person-centered service philosophy.
- Bayada Home Health Care: Large nonprofit home health care provider offering personal care and attendant services across the U.S., including for adults and children with intellectual and developmental disabilities. Directly comparable in service model, Medicaid-funded home-based attendant care delivery, and DSP/personal-care aide workforce approach.
- Help at Home: Leading U.S. personal care services provider focused on Medicaid-funded in-home care for elderly and individuals with disabilities, operating across 13+ states. Comparable business model (Medicaid-funded personal care attendants in clients' homes) serving populations that materially overlap with Empowered's IDD clientele.
Regional players
- Penn-Mar Human Services: Pennsylvania-based nonprofit provider of residential, in-home, and community day services for people with intellectual and developmental disabilities. Comparable in person-centered IDD service philosophy and Medicaid-funded in-home support delivery, though operating primarily in a different region than Empowered.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
EMPOWERED SERVICES LLP social profiles
Digital presenceEMPOWERED SERVICES LLP financial estimates
Financial estimateRevenue estimate
Valuation estimate
EMPOWERED SERVICES LLP leadership team
Management profileNumber of profiles
Profiles4 records
EMPOWERED SERVICES LLP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EMPOWERED SERVICES LLP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EMPOWERED SERVICES LLP
What does EMPOWERED SERVICES LLP do?
Empowered Services provides one-on-one person-centered attendant care for people with intellectual and developmental disabilities (IDD) across Oregon, funded through Oregon Medicaid and ODDS. Services are delivered by a network of background-checked Direct Support Professionals (DSPs) matched to each individual through a proprietary seven-signal methodology, with optional pathways for trusted family members or friends to become paid caregivers under the Empowered Choice Program.
Is EMPOWERED SERVICES LLP a public or private company?
EMPOWERED SERVICES LLP is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EMPOWERED SERVICES LLP founded?
EMPOWERED SERVICES LLP was founded in 2018. It employs 1 to 10 people.
Where is EMPOWERED SERVICES LLP based?
EMPOWERED SERVICES LLP is headquartered in Tualatin, United States, in the North America region.
How does EMPOWERED SERVICES LLP make money?
One revenue line is on record: medicaid/ODDS Funded Attendant Care Services.
Who are EMPOWERED SERVICES LLP's main competitors?
Broad incumbents on record are Sevita Health (formerly The MENTOR Network) and BrightSpring Health Services. Direct peers are Community Options, Inc., RHA Health Services, The Arc, Easterseals, Benchmark Human Services, Bayada Home Health Care and Help at Home. Penn-Mar Human Services is listed as a regional player.
Does EMPOWERED SERVICES LLP have an API?
No public API is recorded for EMPOWERED SERVICES LLP.
What industry is EMPOWERED SERVICES LLP in?
EMPOWERED SERVICES LLP's product category is Disability Support Services (IDD Attendant Care). Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of HSAAAIAC, Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare. Its NAICS code is 624120 and its SIC code is 8082.