Town Of Erin

What Town Of Erin does

The Corporation of the Town of Erin is a municipal government entity established in 1820 and operating under Ontario municipal law, headquartered at 5684 Trafalgar Road in Hillsburgh, Ontario, Canada. The town serves residents, local businesses, and visitors within its Wellington County jurisdiction, which includes the villages of Erin, Hillsburgh, Ballinafad, Brisbane, Ospringe, Cedar Valley, and Orton, approximately 80 km northwest of Toronto. It delivers the standard portfolio of municipal services: roads and winter control, water distribution and billing, garbage and waste collection (via County of Wellington), fire and emergency services, paramedic services, planning and building permits, parks, trails, recreation programs, and economic development support. The town received a 100% final inspection rating from the Ministry of Environment & Climate Change for its water supply system and was ranked 76th on CTV News's 2015 list of 100 Best Places to Live in Canada.

The Town's technology stack is built around a central civic portal (erin.ca) integrated with third-party SaaS platforms: DocuPet for pet licensing, PerfectMind for recreation program registration, and Plastiq for credit card payment processing. The municipality also operates a dedicated public engagement portal (Erin Engaged) and an Open Data Portal, and distributes communications through a monthly e-newsletter (Erin Connection), a business newsletter (Business Connections), and a separate tourism website (Discover Erin). Social media presence spans Facebook, Twitter, Instagram, YouTube, and LinkedIn.

As a municipal government, the Town of Erin is not a commercial entity. Its operating model is funded through property tax revenue, water utility billing, and annual municipal budgets rather than commercial revenue generation. The entity is governed by an elected Town Council and administered by municipal staff, including a Chief Administrative Officer (appointed March 2017), Town Clerk (Dina Lundy), Chief Fire Prevention Officer (Len Papp), and Economic Development Officer. The municipality is engaged in active expansion planning, including a Strategic Plan 2025, a Growth Management Strategy, a major Wastewater Treatment Plant infrastructure project, and joint economic development initiatives with Wellington County.

Name

Town Of Erin

Legal name

Corporation of the Town of Erin

Website

https://erin.ca

Company type

Private

Founded year

1820

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Erin is a municipal government entity in Wellington County, Ontario, delivering local government services including roads, water, waste collection, emergency services, planning, and recreation to residents, local businesses, and visitors within its defined jurisdiction.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213), Fire Protection (922160)

SIC

Water Supply (4941), Services-Facilities Support Management Services (8744), Transportation Services (4700)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)

Keywords

• Municipal government services
• Public infrastructure management
• Waste collection coordination
• Recreation facility booking
• Building permit issuance

Headquarters

HQ city

Hillsburgh

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels2 records

Marketing channels9 records

Core offering

The Town of Erin is a municipal government corporation that administers local government services to residents and businesses in Erin Township, Wellington County, Ontario. Core service delivery includes road maintenance and winter control, water distribution and billing, garbage and waste collection coordination with the County of Wellington, fire and emergency services, paramedic services, building permits and planning, recreation programs and facility rentals, parks and trails, and economic development support for local businesses.

Product overview

The Town of Erin provides a comprehensive suite of municipal services to residents through its website. The service offering includes online payment systems (taxes, water bills) with multiple payment methods, recreation programs and facility bookings through PerfectMind, pet licensing via DocuPet, building and planning services, water management, road maintenance, and emergency services. The municipality also operates dedicated public engagement and open data portals. Core municipal functions are delivered through integrated third-party platforms including DocuPet for pet licensing, PerfectMind for recreation bookings, and Plastiq for online credit card payments. The Discover Erin tourism portal (discovererin.ca) operates as a separate but affiliated destination marketing platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Building Services & Permits
• Water Services
• Road Maintenance & Winter Control
• Recreation Programs & Facilities
• Emergency Services
• Online Payment Services
• Pet Licensing Service (DocuPet)
• Recreation Booking Service (PerfectMind)
• Public Engagement Portal (Erin Engaged)
• Open Data Portal

Quantifiable outcome

• 100% Ministry of Environment & Climate Change final inspection rating for water supply

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Rotary Club of ErinminorStrategic or Co-development Partner · 1 January 2012The Rotary Club of Erin collaborates with the Trails Committee of the Town of Erin on annual trail-building projects. Projects include connecting the Delarmbro subdivision to downtown Erin via the water tower, promoting active lifestyles and reducing dependence on automotive transportation.
• County of WellingtoncoreOthers
• St. Mary's Cement Inc. (CBM)minorOthers
• Discover Erin (Tourism Portal)minorGTM or Marketing PartnerDiscover Erin is a tourism website (discovererin.ca) operated in connection with the Town of Erin to promote local businesses, places to stay, dining, attractions, and events to visitors. It is referenced as a resource for 'Doing Business Here' on the town's official website.
• Live and Work in Erin Web PortalminorGTM or Marketing PartnerA community web portal showcasing what Erin has to offer for living and working, positioned as a tool to attract residents and businesses to the municipality.
• Wellington County Museum and ArchivesminorOthers
• Wellington County Economic DevelopmentcoreStrategic or Co-development PartnerThe Town of Erin conducted a joint Business Retention & Expansion (BR+E) study with the County of Wellington, including business interviews and an action plan. The County's Economic Development office co-published findings and reports.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Township of Guelph/Eramosa: Another Wellington County lower-tier township with a similar small-population, rural-agricultural profile. Comparable on roads, water, recreation, and reliance on the County for waste and social services.
• Township of Centre Wellington: Neighbouring lower-tier municipality within Wellington County, Ontario. Directly comparable in service mix (water, roads, recreation, planning), population scale, and rural-suburban character, and shares the same County of Wellington upper-tier government.
• Town of Shelburne: Small Dufferin County town with similar population and rural-urban fringe dynamics. Comparable service portfolio, water utility, and small-town economic development challenges.
• Town of Orangeville: Adjacent small Ontario town of comparable population scale with the same municipal service responsibilities (water, fire, roads, recreation, planning). Useful benchmark for per-capita operating costs and service delivery models in rural Ontario.

Regional players

• Town of Innisfil: Simcoe County lower-tier municipality of comparable scale pursuing service innovation (e.g., Uber-style transit partnerships, broadband). Useful outside-Ontario-region reference point for a small municipality modernizing service delivery.

Broad incumbents

• Town of Milton: Larger, faster-growing Halton Region municipality with the same Ontario municipal service mandate. Comparable in service categories (water, roads, fire, planning) but operates at substantially greater scale and growth rate.
• City of Guelph: Wellington County's largest urban centre and the upper-tier regional anchor. Provides higher-tier services Erin depends on, and serves as a labour-market and economic gravity point for Erin residents and businesses.
• Town of Caledon: Peel Region lower-tier municipality sharing rural character, equestrian economy, and GTA-edge growth dynamics. Comparable on infrastructure challenges (water, wastewater, roads) and heritage tourism strategy.
• Town of Halton Hills: Halton Region lower-tier municipality with strong agricultural heritage and equestrian identity. Directly comparable cultural and economic positioning, though larger in population and budget scale.

Others

• County of Wellington: The upper-tier municipal government that delivers waste, paramedic, social services, and economic development programming on behalf of Erin. Effectively the most consequential counterparty in Erin's operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TownofErin
• YouTubeyoutube.com/channel/UC-jZVfNa-3RiUj3uLy-RAvA
• Facebookfacebook.com/Town-of-Erin-105064268931894
• LinkedInlinkedin.com/company/townoferin
• Instagraminstagram.com/townoferin

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Erin