Town of Shelburne

What Town of Shelburne does

The Corporation of the Town of Shelburne is an incorporated municipal government entity serving residents, property owners, and local businesses within Shelburne, Dufferin County, Ontario, Canada. Founded in the late 19th century (formal municipal governance established by 1879) and operating from its headquarters at 203 Main Street East, the Town delivers the full range of municipal services including water and sewer utilities, waste management, building permits and licensing, property taxation, recreation and parks, cultural programming, and public safety administration. With 51–100 employees, it operates the Centre Dufferin Recreation Complex, an outdoor pool, multiple parks (Fiddle Park, Jack Downing Park, Greenwood Park), heritage venues such as Grace Tipling Hall and the Town Hall Art Gallery, and an active community engagement platform called Have Your Say Shelburne.

The Town's underlying technology stack is a conventional Govstack-based municipal website supporting online self-service (bill payment for taxes, water/sewer, parking tickets), e-Billing, online appointment scheduling (Save My Spot), digital permitting and parks facility booking, a formal MFIPPA Freedom of Information request workflow, Automated Speed Enforcement (ASE) camera systems, and the Shelburne Dufferin E-Mall e-commerce marketplace built with Innovation Guelph and Digital Main Street. Policing services transitioned from the local Shelburne Police Service to the Ontario Provincial Police in February 2021, while fire dispatch was transferred to Tillsonburg Fire Dispatching Services in July 2020.

Revenue is generated through four principal streams: property taxes on residential and commercial owners, user fees and service charges (water/sewer, building permits, Commissioner of Oaths services at $10 resident / $20 non-resident per document, FOI fees, rentals, and licences), provincial and federal infrastructure grants (pollution control grants, Connecting Links funding, NBRC economic development grants), and development charges on new construction under Development Charge By-laws Nos. 45-2025 and 46-2025. The Town's most significant capital initiative is a $46 million Water Pollution Control Plant consolidation, funded through $38M in voter-approved bonds, $13M in provincial pollution control grants, and $1M from the Northern Border Regional Commission, over a three-year construction window.

Name

Town of Shelburne

Legal name

The Corporation of the Town of Shelburne

Website

https://shelburne.ca

Company type

Private

Founded year

1879

Operating status

Operating

Headcount range

51–100 employees

Short description

The Corporation of the Town of Shelburne is a municipal government in Dufferin County, Ontario, delivering civic services — utilities, permitting, property taxation, recreation, parks, and cultural programming — to residents, property owners, and local businesses within the Town.

Ownership category

akta.pro rank

Product category

Municipal Government and Public Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal services
• Public recreation programs
• Water and sewer utilities
• Civic infrastructure projects
• Local governance services

Headquarters

HQ city

Shelburne

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property owners within the Town boundaries
2. User Fees and Service Charges: Fees for services including water and sewer, building permits, licenses, rentals, and various municipal services
3. Government Grants and Funding: Provincial and federal funding including infrastructure grants, pollution control grants, and connecting link funding
4. Development Charges: Charges levied on new development to fund infrastructure growth

Pricing tiers

Distribution channels4 records

Marketing channels8 records

Core offering

The Town of Shelburne is a municipal government that delivers essential civic services to residents, businesses, and visitors within its boundaries. Core offerings include water and sewer utilities, building permits and business licensing, recreation facilities and programming, parks and trails, cultural venues, public safety coordination, waste management, and digital self-service for permits, payments, and bookings.

Product overview

The Town of Shelburne is a municipal government (Ontario, Canada) that provides a broad portfolio of civic services to residents. The town operates a unified service delivery model consisting of parks and recreation facilities (Centre Dufferin Recreation Complex, outdoor pool, skating, summer day camps), cultural venues (Town Hall Art Gallery, Grace Tipling Hall), community parks (Fiddle Park, Jack Downing Park, Greenwood Park splash pad, tennis/pickleball courts, off-leash dog park), and municipal services including water/sewer infrastructure, building permits, business licensing, animal services, and online bill payment. The town offers digital self-service platforms including special event applications, parks facility booking, appointment scheduling, and Commissioner of Oaths services. Key infrastructure projects include a $46 million Water Pollution Control Plant consolidation. The town's online presence also includes a Business Directory for local commerce and Automated Speed Enforcement for road safety.

Differentiator

Problem solved

Functional benefit

Brands

• Centre Dufferin Recreation Complex (CDRC): Municipal recreation facility offering pool, skating, and fitness programs
• Fresh Air Fitness Program
• Fiddle Park
• Shelburne EDC
• Have Your Say Shelburne
• Grace Tipling Hall
• Jack Downing Park

Products and services

• Centre Dufferin Recreation Complex (CDRC) Recreation facility at 200 Fiddle Park Lane offering fitness programs, aquatic activities (including a seasonal outdoor pool), skating, and community programming for Shelburne residents and visitors.
• Fiddle Park Multi-use municipal park featuring trails, the Fresh Air Fitness program location, the off-leash dog park, and the Fiddle Park Concert Series venue for community recreation and events.
• Fresh Air Fitness Program Free outdoor fitness program offering certified-instructor-led fitness training, yoga, and Pilates sessions at Fiddle Park Pavilion for Shelburne residents and visitors of all fitness levels.
• Town Hall Art Gallery Art gallery located at 203 Main Street East inside Town Hall, hosting rotating exhibitions of local and regional artists as part of the Town's arts and culture programming.
• Grace Tipling Hall Heritage venue operated by the Town of Shelburne and available for community events, programs, and gatherings.
• Summer Day Camps Children's day camp programs operated during summer months at the Centre Dufferin Recreation Complex with various recreational activities.
• Business Directory Searchable online directory of Shelburne businesses across categories including retail, food, professional services, and manufacturing, supporting local commerce visibility.
• Special Event Permitting Permitting service enabling community members and organizations to hold special events in town parks and facilities, including insurance, site map, and multi-departmental approval processes.
• Water Pollution Control Plant Upgrade and Expansion $46 million infrastructure project consolidating two wastewater treatment facilities into a single modernized plant with energy efficiency upgrades to serve Shelburne's water and sewer customers.
• Parks Facility Use Booking Online booking service for parks including Fiddle Park, Greenwood Park, Hyland Park, Jack Downing Park, KTH Park, and Natasha Paterson Memorial Park for various event types.
• Online Appointment Scheduling (Save My Spot) Digital appointment booking service for Town Hall departments including Clerks Office, Economic Development, Public Works, and Water and Wastewater.
• Commissioner of Oaths Services Statutory commissioning of documents and affidavits at $10 per document for Shelburne residents and $20 for non-residents and commercial businesses, covering various Canadian citizenship, pension, and affidavit forms.
• MFIPPA Freedom of Information Services Formal Freedom of Information request process under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), with a $5 application fee, 30-day response timeline, and $25 appeal option to the Information and Privacy Commissioner.
• Automated Speed Enforcement (ASE) Camera-based speed enforcement system at designated locations to promote road safety, including penalty order processing and appeal procedures for violators.
• Online Bill Payment Digital payment portal enabling residents and property owners to pay property taxes, water and sewer bills, and parking tickets, with e-billing options available.
• Shelburne Splash Pad Interactive outdoor water play feature at Greenwood Park for children to enjoy during warm weather months as part of Shelburne's recreation amenity portfolio.
• Tennis and Pickleball Courts Outdoor recreational courts at KTH Park providing public access to tennis and pickleball activities for Shelburne residents and visitors.
• Off-Leash Dog Park Dedicated one-acre off-leash area at the northeast corner of Fiddle Park for dogs to socialize and exercise, available to Shelburne residents and visitors.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Towne FitnessminorStrategic or Co-development Partner · 13 June 2026Local fitness facility providing certified fitness instructors for the Town's Fresh Air Fitness outdoor program held at Fiddle Park Pavilion, running weekly through summer 2026.
• Dufferin OPP DetachmentcoreImplementation/ SI/ Consulting PartnerOntario Provincial Police providing policing services to the Town of Shelburne following the transition from Shelburne Police Service in February 2021, with dedicated board oversight.
• Grey County (Grey Transit Route)minorStrategic or Co-development PartnerGrey County transit service operating the Grey Transit Route connecting Shelburne to Owen Sound and surrounding communities with scheduled service.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Town of Pelham: Small Niagara Region Ontario town (~18k residents) delivering the same menu of municipal services — water/sewer utilities, recreation facilities, parks, OPP policing, development-charge-driven growth — through a similar small headcount. Comparable in scope of services and reliance on senior-government infrastructure grants.
• Town of Erin: Adjacent small Ontario town in Wellington County with a similar population profile (~12k), mix of rural-residential and small-commercial tax base, and a comparable service-delivery model (water/wastewater, recreation complex, OPP policing). Most directly comparable to Shelburne in scale, geography and operating model.
• Town of New Tecumseth: Simcoe County Ontario town operating water/wastewater utilities, recreation complexes, parks and OPP policing with a similar development-charge structure. Comparable in capital-project funding mix (bonds + grants) and small-municipality governance model.
• Town of Ingersoll: Oxford County Ontario town (~13k residents) running an essentially identical municipal service portfolio — water/wastewater utilities, recreation, parks, OPP policing — and similar reliance on development charges and provincial grants for capital projects.
• Town of East Gwillimbury: Growing York Region town actively pursuing residential and commercial growth, with similar reliance on development charges and provincial/federal grants to fund water, wastewater and road infrastructure. Comparable on growth-via-development and infrastructure-funding playbook.
• Town of Lincoln: Niagara Region Ontario town of comparable size with a similar portfolio of recreation facilities, water/sewer utilities, parks and small-town commercial base. Comparable in delivery of parks/recreation through a community recreation complex model like CDRC.
• Town of Hanover: Grey-Bruce Ontario town of similar scale operating water/sewer, recreation, parks and OPP services with a comparable small-municipal headcount and tax-base profile in a neighbouring region of Ontario.

Broad incumbents

• Town of Fort Erie: Larger Niagara Region Ontario municipality with an overlapping services portfolio including water/sewer, recreation complexes, parks, OPP policing and special-event permitting. Relevant as a scaled-up municipal operating comparable.
• Town of Collingwood: Larger Georgian Bay Ontario town (pop ~25k) with a more tourism-driven economy but delivering the same core municipal services (water/sewer, recreation complex, parks, OPP, special events). Useful as a wider comparable on recreation-facility operations and waterfront/tourism programming.

Regional players

• Municipality of Grey Highlands: Neighbouring Grey County rural municipality delivering a similar blend of small-scale public works, recreation and water/wastewater services across a dispersed population. Useful as an adjacent-jurisdiction operating comparable within the same regional ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ShelburneTown
• YouTubeyoutube.com/channel/UCsar-MwF8CXrgPbe2EVxh-w
• Facebookfacebook.com/thetownofshelburne
• LinkedInlinkedin.com/in/town-shelburne-on-371976255
• Instagraminstagram.com/town_shelburne

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Shelburne