What OSNET LIMITED does

OSnet Ltd. is a privately held UK IT services company, founded in 1999 and headquartered in Wokingham, Berkshire, England, that delivers on-site professional support for computer operating systems and networks. Its offering is organized around five integrated service lines: Installation Services (structured network cabling, peer-to-peer and server/client network setup, and peripheral installation), Supplies (custom-built PCs, Microsoft operating systems, office applications, peripherals, and network hardware bundled with on-site installation and configuration), Support Services (system administration, data backup and security, recurring on-site contracts, project implementation, and rapid-response panic and one-off calls), Consultancy (site surveys, equipment specification, internet/email setup, third-party equipment commissioning, and ongoing OS support), and General IT Services (internet access setup, virus/spyware removal, data recovery, network configuration, and hardware/software upgrades).

The company's underlying technology stack is built around Microsoft Windows client and server platforms and conventional network infrastructure (wired and wireless routers, structured cabling), reflecting a traditional break-fix and managed-services posture rather than a software-led model. The go-to-market is direct-to-customer: services are delivered on-site at the customer's premises in the Wokingham catchment, with no intermediaries, no formal marketing channels beyond a basic informational website, and no social media presence. Revenue mechanics are primarily professional services (recurring or ad-hoc on-site contracts, consultancy) supplemented by hardware resale, with all pricing conducted on a quote-by-quote basis and not publicly disclosed. OSnet serves small businesses and individual customers who lack dedicated IT staff and need outsourced support for system administration, network installation, and hardware/software procurement.

Name

OSNET LIMITED

Legal name

OSnet Ltd.

Website

https://osnet.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Short description

OSnet Ltd. is a privately held UK IT services firm based in Wokingham, Berkshire, delivering on-site computer and network support, installation, hardware supply, and consultancy to small businesses and individuals who lack dedicated IT staff.

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Electronic Computers (3571)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• IT support services
• Network installation
• Computer hardware supply
• IT consultancy
• System administration

Headquarters

HQ city

Wokingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. IT Support and Administration Services: System administration services including data backup, security, ongoing system reliability, and data integrity management. Contracts arranged for time spent on-site weekly, monthly, or as required.
2. Installation Services: Installation of structured network cabling, peer-to-peer networks, server and client systems, and peripheral equipment. Includes on-site installation and configuration.
3. Hardware and Software Supply: Supply of personal computers built to customer requirements, Microsoft operating systems, office applications, peripheral equipment (printers, modems), and network hardware. Installation and configuration included in quotes.
4. Consultancy Services: Site surveys, hardware/software inventory assessment, specification advice, internet/e-mail setup assistance, and commissioning of equipment from other suppliers.
5. Ad-hoc Support Services: Panic and one-off calls dealt with rapidly, virus/spyware removal, data recovery, hardware/software upgrades, and project implementation assistance.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

OSnet Ltd. provides on-site professional IT support covering operating systems and networks for small businesses and individuals who cannot justify a full-time IT employee. Its core offerings include structured network cabling installation, peer-to-peer and server/client network setup, supply of custom-built PCs and peripherals (with on-site installation and configuration), ongoing system administration (data backup, security, integrity management), and IT consultancy (site surveys, equipment specification, internet/e-mail setup).

Product overview

OSnet Ltd. is a traditional IT services company offering a portfolio of complementary services for businesses and individuals unable to justify full-time IT staff. The core offering consists of five integrated service areas: Installation Services (structured cabling, network setup, server/client systems), Supplies (custom-built computers, peripherals, network hardware with installation), Support Services (system administration, data backup, on-site contracts), Consultancy (site surveys, equipment specification, internet/e-mail setup), and General IT Services (virus removal, data recovery, network configuration, upgrades). These services work together to provide comprehensive operating system and network support, allowing customers to focus on their core business activities.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Installation Services On-site installation of structured network cabling, peer-to-peer networks (Windows Vista/XP/2000 workstation and Windows 95/98/ME), server and client systems (Windows 2007/2003/2000), and peripheral equipment, with personal attention to ensure the whole system works correctly. For small businesses and home-office customers in the Wokingham, Berkshire region.
• IT Hardware and Software Supply Supply of personal computers built to customer requirements, Microsoft operating systems, office applications, peripheral equipment (printers, modems), and network hardware and cabling. Quotes typically include on-site installation and configuration. For small businesses and individuals in the Wokingham, Berkshire region.
• IT Support and System Administration Services Recurring system administration services covering data backup, security, ongoing system reliability, and data integrity management, with contracts arranged for weekly, monthly, or on-demand on-site time. Also covers project implementation assistance and rapid response to panic and one-off calls. For existing and new customers in the Wokingham, Berkshire region.
• IT Consultancy Site surveys to establish current hardware and software inventory, advice on specification of additional equipment or software, help setting up internet/e-mail access, commissioning of equipment from other suppliers, ongoing operating system support, data and system integrity assurance, and implementation of procedures for routine tasks. For small businesses and individuals in the Wokingham, Berkshire region.
• General IT Services Problem-resolution services including internet access setup (modems, wired and wireless routers), virus and spyware removal, data recovery from dead PCs and laptops, home and office network configuration (file and printer sharing), hardware and software upgrades, and general technical advice at reasonable cost. For small businesses and home-office users in the Wokingham, Berkshire region.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Broad incumbents

• Computacenter: Large UK-headquartered IT services and infrastructure provider offering enterprise hardware supply, managed services, and professional services. Overlaps with OSnet's IT supply and support offerings as part of a much broader portfolio, but operates at enterprise scale with global reach.
• Softcat: UK IT infrastructure provider and reseller offering hardware, software licensing, and a growing range of managed services. Comparable to OSnet's hardware supply and IT support services, though focused on larger customers and operating at significantly greater scale.
• Probrand: UK IT reseller and services company providing hardware supply, IT support, and managed services to SMB and mid-market customers. Comparable to OSnet's combined hardware-plus-support offering, but with a national digital-led sales model.

Direct peers

• Mirus IT: UK-based managed IT services company providing IT support, cloud services, and cybersecurity to SMBs across multiple regions. Comparable to OSnet as a UK MSP serving small businesses without dedicated IT staff, with similar recurring on-site and remote support contracts.
• Littlefish: UK managed IT services provider delivering outsourced IT support, helpdesk, and infrastructure management to SMB and mid-market customers. Directly comparable to OSnet's managed support and on-site IT services model, though with a national footprint and broader service portfolio.
• Stone Group: UK-based IT services and managed services provider offering IT support, hardware supply, and infrastructure services to UK businesses. Comparable to OSnet in providing integrated IT support and hardware supply, though at significantly larger scale and broader geographic reach.

Regional players

• Bechtle: Germany-headquartered European IT services and hardware provider with UK operations offering IT supply, managed services, and infrastructure support. Comparable to OSnet's combined IT services and hardware supply model, though operating across continental Europe rather than competing in Wokingham.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OSNET LIMITED