Volunteers of America Northern New England

What Volunteers of America Northern New England does

Volunteers of America Northern New England (VOA NNE) is a 501(c)(3) nonprofit organization headquartered in Brunswick, Maine, and a regional affiliate of the national Volunteers of America movement founded in 1896. Operating since 1992, VOA NNE delivers housing, residential behavioral health treatment, veterans services, community justice programming, recovery services, intellectual and developmental disabilities support, and youth services across Maine, New Hampshire, and Vermont through more than 30 programs. The organization maintains at least 14 documented service locations, including approximately 11 affordable housing properties (primarily serving seniors 62+ and veterans) and program sites for behavioral health, reentry, and youth development. Key branded programs include Camp POSTCARD (a free summer camp for Maine 5th and 6th graders led by first-responder mentors), All the Way Home (veterans housing and case management), Cabin in the Woods (21-unit permanent supportive housing on VA grounds), and the Maine Coastal Regional Reentry Center.

VOA NNE operates as a direct human services provider with no proprietary technology platform. The only technology footprint is a WordPress-based website with a service navigator, standard third-party plugins (Cloudflare, CleanTalk, Google Analytics, Facebook Pixel, FundraiseUp donation widget), and routine nonprofit back-office systems. The organization is led by President & CEO Rich Hooks Wayman (since May 2018) and a C-suite including CFO Angela Hesketh, Chief Program Officer Maria Cameron, and Chief Housing Officer Travis Drake.

The revenue model is a multi-source nonprofit funding stack: federal and state government grants and contracts (VA, HUD, MaineHousing, Maine DHHS, Department of Corrections), foundation grants (Home Depot Foundation, TD Charitable Foundation, Bangor Savings Bank, Jane's Trust, Doree Taylor Charitable Fund, Cohen Foundation, Molina Foundation), individual and corporate donations (including planned giving), and rental income from affordable housing properties (subsidized via Section 8, MaineCare, and Housing Choice Vouchers). Services are offered at low or no cost to clients based on income, veteran status, disability, or other eligibility criteria. GTM is community-led: clients are acquired through government referrals, agency partnerships (VA, DHHS, law enforcement), self-referrals via the service navigator, and community word-of-mouth — not commercial sales.

Name

Volunteers of America Northern New England

Legal name

Volunteers of America Northern New England

Website

https://voanne.org

Company type

Private

Founded year

1992

Operating status

Operating

Short description

Volunteers of America Northern New England is a 501(c)(3) nonprofit operating 30+ programs across Maine, New Hampshire, and Vermont, providing affordable housing, behavioral health, veterans services, community justice, and youth programs to vulnerable populations.

Ownership category

akta.pro rank

Product category

Human and Social Services Nonprofit

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Affordable housing services
• Behavioral health treatment
• Veterans support programs
• Community justice services
• Recovery residential care

Headquarters

HQ city

Brunswick

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Grants and Contracts: Primary revenue stream from federal, state, and local government funding for veteran services, mental health programs, affordable housing, and community justice services. Funding sources include VA programs, HUD, MaineHousing, Maine DHHS, and Department of Corrections.
2. Individual and Corporate Donations: Charitable contributions from individuals and corporations including planned giving programs and one-time donations for specific programs like Cabin in the Woods and Camp POSTCARD.
3. Foundation Grants: Funding from private foundations including Home Depot Foundation, TD Charitable Foundation, Bangor Savings Bank, and other regional foundations supporting housing and veterans programs.
4. Rental Income from Affordable Housing: Revenue from tenants in affordable housing properties including senior housing and veterans housing, with rents typically subsidized through Section 8 and other housing programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Volunteers of America Northern New England is a 501(c)(3) nonprofit human services organization founded in 1992 and headquartered in Brunswick, Maine. It delivers affordable housing, behavioral health, intellectual and developmental disabilities, veterans, recovery, youth and community justice programming to vulnerable individuals and families across Maine, New Hampshire, and Vermont.

Product overview

Volunteers of America Northern New England operates as a nonprofit human services organization providing a comprehensive portfolio of programs and services rather than a unified software product. The organization offers affordable housing for seniors and veterans, behavioral health residential treatment, intellectual and developmental disabilities support, community justice reentry programs, substance abuse recovery services, youth homelessness assistance, and youth development programs. Key service brands include Camp POSTCARD (summer camp for Maine youth), the All the Way Home veterans program, Young Adult Rapid Rehousing (YARR), and the Twilight Drive Recovery House. Additional offerings include the Church Ministry, Confronting Moral Injury training, Operation Backpack school supply program, and the A Minute with Michelle mental health awareness blog. These programs work together to address housing instability, mental health, addiction, and community reintegration across Maine and New Hampshire.

Differentiator

Problem solved

Functional benefit

Brands

• Camp POSTCARD (Police Officers Striving To Create And Reinforce Dreams): A free, week-long summer experience for Maine 5th and 6th graders, led by volunteer First Responders from across the state who serve as camp counselors.

Products and services

• Affordable Housing Services Affordable rental housing and supportive housing programs for low-income individuals, families, and people experiencing homelessness across Northern New England.
• Behavioral Health Services Outpatient and community-based mental health and substance use counseling and treatment for individuals and families.
• Intellectual and Developmental Disabilities Services Residential, day, and community-based supports for adults with intellectual and developmental disabilities.
• All the Way Home (Veterans Services) Housing, case management, and supportive services designed to prevent and end veteran homelessness in Northern New England.
• Community Justice Programs Reentry, diversion, and restorative justice programs that support individuals impacted by incarceration and reduce recidivism.
• Recovery Services Residential recovery housing and outpatient treatment for adults with substance use disorders.
• Youth and Young Adult Services Crisis housing, supported living, and case management for young people experiencing homelessness or instability.
• Camp POSTCARD A summer camp experience for children affected by parental incarceration, designed to reduce trauma and build resilience.
• Homeless Response Team Street outreach, emergency shelter coordination, and rapid re-housing assistance for individuals experiencing homelessness.
• Operation Backpack Back-to-school supply drive providing backpacks and school essentials to children experiencing housing instability.
• Church Ministry Faith-based community engagement and volunteer coordination rooted in the parent organization's religious heritage.

Quantifiable outcome

• 21 veterans and their families housed in permanent housing at Cabin in the Woods
• +2 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, major and supporting.

• Maine Sheriffs' AssociationcoreStrategic or Co-development PartnerLong-standing partnership for Camp POSTCARD program. The Maine Sheriffs' Association and VOA Northern New England work together to create lasting impact in the lives of Maine youth through the free summer camp program.
• US Department of Veterans AffairscoreStrategic or Co-development PartnerVA provides 75-year lease on Togus VA Medical Center grounds for Cabin in the Woods. Enhanced Use Lease Program provides underutilized real estate for housing homeless veterans. VA Maine Healthcare System partnership for veteran services.
• Waldo County Sheriff's OfficecoreStrategic or Co-development PartnerKey partner for Maine Coastal Regional Reentry Center, working together to provide reentry services and reduce recidivism.
• Maine Department of CorrectionscoreStrategic or Co-development PartnerPartner for Maine Coastal Regional Reentry Center and other community justice programs serving incarcerated individuals.
• Restorative Justice ProjectcoreStrategic or Co-development PartnerPartner for reentry and post-release programs in Knox and Waldo County.
• Housing Ministries of New EnglandmajorStrategic or Co-development PartnerDevelopment partner for Cabin in the Woods housing project.
• Community Development ServicessupportingStrategic or Co-development PartnerDevelopment partner for Cabin in the Woods project.
• Langford & LowsupportingStrategic or Co-development PartnerDevelopment partner for Cabin in the Woods housing project.
• Robert Foster ArchitecturesupportingTechnology or IntegrationArchitecture firm providing approved designs for Cabin in the Woods project.
• Maine SheriffscoreStrategic or Co-development PartnerCommunity partner for Camp POSTCARD and other law enforcement collaboration programs.
• Maine State PolicecoreStrategic or Co-development PartnerLaw enforcement partner for Camp POSTCARD and youth mentorship programs.
• Maine Affordable Housing CoalitioncoreStrategic or Co-development PartnerCoalition partner working on affordable housing initiatives across Maine.
• Restoration ResourcessupportingStrategic or Co-development PartnerPartner for restoration and reentry services in the community.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Preble Street: Maine-based nonprofit providing social services addressing homelessness, hunger, and poverty, including direct service delivery, housing, and youth programs. Highly comparable in mission, geography, and service portfolio to VOA NNE.
• Avesta Housing: Maine-based nonprofit affordable housing developer and operator serving seniors, families, and individuals with disabilities. Directly comparable for the affordable housing portion of VOA NNE's portfolio.
• Catholic Charities Maine: Faith-based nonprofit providing behavioral health, housing, refugee resettlement, and social services across Maine. Operates similar vertical mix to VOA NNE, including housing and behavioral health treatment.
• Community Housing of Maine: Maine-based nonprofit providing affordable housing and supportive services for people experiencing homelessness, mental illness, and HIV/AIDS. Direct peer for VOA NNE's housing and supportive services programs.
• Sweetser: Maine-based behavioral health nonprofit providing mental health, substance use, and intellectual/developmental disability services. Strong peer for VOA NNE's behavioral health and recovery programs.
• Spurwink Services: Maine-based nonprofit providing behavioral health, intellectual/developmental disability, and educational services. Comparable in service verticals (IDD, behavioral health) and regional footprint.
• The Salvation Army Northern New England: Faith-based nonprofit providing shelter, housing, recovery, and social services across Maine, New Hampshire, and Vermont. Direct peer in scope of services, funding sources, and geographic coverage.

Regional players

• MaineHousing: State housing finance agency that is both a funder and stakeholder for VOA NNE's affordable housing portfolio. A key ecosystem counterpart rather than a direct competitor, but highly relevant for peer benchmarking on housing scale and operations.

Broad incumbents

• Goodwill Industries of Northern New England: Regional nonprofit operating workforce development, reentry, and community programs across Maine, New Hampshire, and Vermont. Comparable in geographic scope and workforce/reentry orientation, particularly relevant to VOA NNE's community justice programs.
• Volunteers of America (National): National parent organization of VOA NNE with nearly 16,000 employees and recognized as the largest provider of affordable housing in the country. VOA NNE is a regional affiliate of this organization, making it the most direct structural and operational peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/VOANNE
• Facebookfacebook.com/VOA.NorthernNewEngland
• LinkedInlinkedin.com/company/voanorthernnewengland
• Instagraminstagram.com/volunteersofamericanne

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America Northern New England