human & heart HR AB

What human & heart HR AB does

human & heart HR AB (trading as Human & Heart) is a Swedish consulting firm founded in 2017 and headquartered in Falun, Dalarna, that specializes in legally-sound investigations and organizational advisory services for Swedish employers, schools, and public-sector bodies. Its service portfolio spans workplace investigations (harassment, bullying, corruption, misconduct), school-environment investigations (RUM för skola), a GDPR-compliant whistleblowing service with integrated case handling, training and licensing in the proprietary RUM® methodology, work environment mapping through a 12-step process, intensive mediation (Intensivmedling), and interim specialist/executive staffing. Core technology centers on the trademarked RUM® (Rättssäker Utredningsmetodik för arbetslivet) methodology, recognized in MYNAK guidelines and executed by an interdisciplinary team of lawyers, psychologists, behavioral scientists, HR specialists, and former police officers; the whistleblowing product layer uses third-party partners (Consid AB for the platform, Cleura AB for Swedish-hosted GDPR-compliant infrastructure).

The firm operates a B2B/B2G go-to-market model centered on direct enterprise sales to municipalities, regions, government agencies, schools (municipal and private), universities, the Swedish Church, and private-sector companies. Revenue mechanics combine project-based professional services (investigations, mapping, mediation, interim staffing) with per-seat training fees (SEK 3,000–7,900 per participant) and a recurring whistleblowing subscription starting at SEK 1,000/month (plus SEK 2,000 connection fee) for organizations of about 50 employees. Distribution is supported by 12 Swedish office locations, a multi-channel content engine (podcast, Almedalsveckan seminars, webinars, social media), and co-development alliances with Glimstedt, Avonova, Teamwork (Norway), and Professor Stefan Tengblad.

Human & Heart claims more than 1,300 completed investigations (over 1,200 in workplace settings and 80+ at higher-education institutions), with a customer split of approximately 60% public sector and 40% private sector. The firm is privately held with no disclosed external funding, was registered as Org. Nr. 559122-1410, and is led by CEO Andreas Pernhall with a board chaired by Anna Thulin since summer 2025.

Name

human & heart HR AB

Legal name

Human & Heart HR AB

Website

https://humanheart.se

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Human & Heart HR AB is a Swedish consulting firm that delivers legally-sound workplace and school investigations, RUM-licensed training, whistleblowing services, and HR advisory to municipalities, government agencies, schools, universities, and private companies across Sweden.

Ownership category

akta.pro rank

Product category

Workplace and School Investigation Consulting

NAICS

Human Resources Consulting Services (541612), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF)

akta.pro secondary industries

HR Compliance, Policy, EEO & Labor Law (BPACAPAM), HR Service Delivery, Shared Services & HR Operating Model Advisory (BPACAJAE)

Keywords

• Workplace investigations
• Whistleblowing services
• School environment investigations
• HR compliance consulting
• Organizational investigations

Headquarters

HQ city

Falun

HQ country

Sweden

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Investigation Services: Human&Heart conducts legally-sound investigations into workplace misconduct including harassment, bullying, corruption, whistleblowing cases, and other irregularities for public and private sector clients. Investigations are performed by a multidisciplinary team of lawyers, psychologists, behavioral scientists, HR specialists, former police officers, political scientists, and economists.
2. Education and Training Programs: The company offers licensing education in RUM methodology for both workplaces and schools, as well as specially designed training programs for various organizations. Training courses are priced per participant (e.g., 5,000 SEK/person for harassment training, 7,900 SEK/person for ordering competence and difficult conversations training, 3,000 SEK/person for whistleblowing legislation training).
3. Whistleblower Service (Subscription): Monthly subscription-based whistleblowing service with pricing based on company size (starting at 1,000 SEK/month for 50 employees, with 2,000 SEK connection fee). Includes anonymous reporting, independent investigation function, GDPR compliance, multi-language support, and policy documentation.
4. Interim Experts and Specialists: Providing rapid interim solutions with experts and specialists for organizations, including positions such as business area managers, compliance investigators, negotiation managers, finance directors, HR directors, lawyers, and CEOs. Also includes advisory and expert solutions such as review of internal regulations and mediation in conflicts.
5. Work Environment Mapping: Structured work environment mapping services using a 12-step methodology, covering organizational and social work environment (OSA), systematic work environment management, and harassment investigations.
6. Medarbetarskap (Co-ownership) Consulting: Consulting services for strengthening co-ownership and accountability within organizations, including workshops, dialogue-based initiatives, practical frameworks, and implementation support. Offered in partnership with Norwegian company Teamwork and Professor Stefan Tengblad.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Human & Heart HR AB is a Swedish consulting firm that conducts legally-sound workplace and school investigations using its proprietary RUM® methodology, including cases of harassment, bullying, corruption, misconduct, and discrimination. The firm also operates a GDPR-compliant whistleblowing service with integrated case-handling, delivers licensed RUM® training programs, provides work environment mapping, intensive mediation, medarbetarskap (co-ownership) consulting, and interim specialist placements for organizations.

Product overview

Human & Heart HR AB is a Swedish consulting firm specializing in legally compliant workplace and school investigations, training, and organizational development services. The core offering centers on the proprietary RUM® investigation methodology, which is applied across multiple service lines including workplace investigations (handling harassment, corruption, and misconduct), school environment investigations, a dedicated whistleblowing service, workplace environment assessments, and intensive conflict mediation. The company also provides interim specialist staffing solutions and licensed training programs. Their product portfolio operates as an integrated suite of advisory services rather than a unified software platform, with the RUM® methodology serving as the common framework across investigations and training.

Differentiator

Problem solved

Functional benefit

Brands

• RUM® (Rättssäker utredningsmetodik för arbetslivet): A trademarked legally secure investigation methodology for workplace investigations, including cases of degrading treatment and harassment.

Products and services

• Utredningar i arbetslivet (Workplace Investigations) Comprehensive workplace investigations covering suspected deficiencies in work environment, harassment, bullying, corruption, misconduct in office and other workplace irregularities, conducted under the proprietary RUM® methodology to ensure legal compliance and procedural fairness for public-sector and private-sector organisations in Sweden.
• Utredningar i skolmiljö - RUM för skola (School Environment Investigations) Investigation services tailored for Swedish school environments (förskola, grundskola, gymnasieskola) to address bullying, harassment and discrimination in compliance with Swedish education-law requirements.
• Visselblåsartjänst (Whistleblowing Service) Subscription-based whistleblowing service for organisations, offering anonymous reporting on a GDPR-compliant platform hosted on Swedish servers with multi-language support, plus Human & Heart's independent investigation function that assesses and recommends action on incoming cases.
• Arbetsmiljökartläggning (Work Environment Mapping) Systematic, independent and impartial mapping of how the work environment is perceived by employees, using a structured 12-step methodology that evaluates organisational and social work environment (OSA), systematic work environment management and harassment risk factors.
• Medarbetarskap (Co-ownership) Consulting engagement to develop sustainable co-ownership in organisations, built on three responsibility dimensions (task, relationships/interaction, the whole) and delivered through workshops, dialogue-based initiatives and implementation support.
• Intensivmedling (Intensive Mediation) Rapid structured intensive mediation for escalated conflicts that quickly breaks deadlocks, creates mutual understanding, and drives parties toward a jointly owned solution, sometimes within 24 hours and otherwise within a few days.
• Experter och Specialister (Interim Experts and Specialists) Provision of senior interim experts and specialists for organisations, covering roles such as business-area managers, compliance investigators, negotiation managers, finance directors, HR directors, lawyers and CEOs, plus review of internal regulations and conflict mediation.
• Utbildningar (Training Programs) Licensed and custom-designed training programs delivered both on-site and digitally, including 2+2 day RUM methodology licensing education, harassment and degrading-treatment training, ordering competence, difficult-conversations training for leaders, and practical whistleblowing-legislation training.

Quantifiable outcome

• Over 1300 investigations conducted, with over 1200 specifically in workplace settings and 60% in public sector
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Avonova (företagshälsovård)coreStrategic or Co-development PartnerAvonova, a occupational health service provider, is a key co-development partner in the whistleblowing service offering. The collaboration brings together occupational health expertise with investigation and legal competence to ensure a comprehensive whistleblowing service.
• Advokatfirman Glimstedt Dalarna ABcoreStrategic or Co-development PartnerThe law firm Glimstedt is a co-development partner in both the whistleblowing service and investigation work. Human&Heart collaborates with Glimstedt in many investigations, combining legal expertise with investigation methodology. Glimstedt also co-authored the book 'Kränkande behandling och trakasserier – Rättssäker utredningsmetodik för skola' with Richard Mårtensson Adin.
• Consid ABsupportingTechnology or IntegrationConsid AB provides the technical platform for Human&Heart's whistleblowing service, ensuring the digital infrastructure for anonymous reporting, case management, and secure data handling.
• Cleura ABsupportingTechnology or IntegrationCleura AB provides hosting and security (drift & säkerhet) for the whistleblowing service, ensuring GDPR compliance, Swedish server data storage, and protection of sensitive information against external threats.
• Teamwork (Norwegian company)coreStrategic or Co-development PartnerThe Norwegian company Teamwork is a co-development partner in the Medarbetarskap (co-ownership) service offering, contributing Scandinavian research-based methodology and expertise in organizational development and co-ownership frameworks.
• Stefan Tengblad (Professor in Human Resource Management)coreStrategic or Co-development PartnerProfessor Stefan Tengblad, specializing in Human Resource Management, is a partner in the Medarbetarskap service, contributing academic research and expertise to the co-ownership framework offered by Human&Heart.
• Advokatfirman GlimstedtcoreImplementation/ SI/ Consulting PartnerHuman&Heart collaborates with Advokatfirman Glimstedt in many investigations, combining legal expertise with investigation methodology. The collaboration is described as delivering always safe and legally-sound investigations.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Poolia: Swedish HR, staffing, and recruitment firm. Comparable — targets the same Swedish employer buyers, offers HR consulting and interim staffing that overlaps with H&H's 'Experter och Specialister' interim line, though Poolia is more recruitment-focused.
• Avonova: Swedish occupational health and HR services firm. Directly comparable to Human & Heart — overlapping client base in Swedish municipalities and employers, similar service portfolio (work environment, organizational health), and an active co-development partner with H&H on the whistleblowing service.
• Wise Group AB: Nordic HR and staffing group operating in Sweden, Norway, and Finland. Comparable — offers HR consulting, organizational development, and interim staffing that overlaps with H&H's co-ownership and interim specialist services, with similar mid-market employer customers.
• Feelgood: Swedish workplace health and HR services company (1000+ employees historically). Comparable — serves the same Swedish employer base, offers organizational/work-environment consulting, and is led by executives (Anna Thulin, now H&H chair) with prior Feelgood leadership experience.
• Falck Sverige: Swedish occupational health and employee well-being services arm of Falck. Comparable — provides workplace investigations, crisis support, and HR-adjacent services to Swedish municipalities and private employers, overlapping with H&H's investigation and work-environment offerings.
• Previa: Major Swedish occupational health provider offering workplace investigations, crisis support, and HR-related services. Directly comparable — Per Larsson (H&H's service development lead) spent 23 years at Previa/Falck, evidencing direct overlap in investigation and work-environment services.

Broad incumbents

• Advokatfirman Mannheimer Swartling: Leading Swedish law firm with a substantial employment/labor-law practice. Comparable as a broader incumbent — handles workplace investigations and HR compliance for major Swedish employers, and Johan Österling (H&H board member) is a lawyer at this peer-adjacent type of firm.
• PwC Sweden (People & Organisation): Big-four advisory practice in Sweden with a People & Organization (HR consulting) offering. Comparable as a broader incumbent — handles large-scale HR transformations and workplace investigations for Swedish enterprises and public sector, though investigation is not its core focus.

Others

• EQS Group: European compliance and whistleblower SaaS provider. Comparable as an enabling/adjacent technology vendor — sells integrated whistleblower and integrity-platform solutions that compete with H&H's whistleblowing offering, especially for cross-border organizations needing multi-jurisdiction functionality.
• NAVEX Global (WhistleB): Global ethics-and-compliance software provider that acquired Swedish-founded whistleblower platform WhistleB. Comparable as an enabling/competing technology provider — offers enterprise-scale whistleblower reporting channels that compete directly with H&H's subscription whistleblowing service, particularly for large Nordic multinationals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/humanhearthr
• LinkedInlinkedin.com/company/human-heart-hr-ab
• Instagraminstagram.com/humanheart_sverige
• TikToktiktok.com/@humanheart_sweden

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about human & heart HR AB