Town Of Syracuse

What Town Of Syracuse does

The Town of Syracuse is a second-class municipal government entity in Kosciusko County, Indiana, operating under a council-manager form with an elected Town Council and an appointed Town Manager (David Wilkinson). It serves a township population of approximately 8,659 across 4,103 households, delivering core municipal services including water supply (2.3M-gallon daily capacity from three wells), wastewater treatment (1.05M-gallon daily capacity), policing (9 full-time officers plus 4 reserves, 24/7 patrol), parks and recreation, building inspection and code enforcement, public works, planning and zoning, and clerk/treasurer functions.

The town's revenue model rests on property taxes, recurring water and sewer utility billing, garbage collection fees (delivered through partner Borden Waste-Away), parks and recreation program and facility rental fees, and economic development instruments such as the Commercial-Retail Facade Grant Program (up to $5,000 per project with a 50% match). It operates Town Hall at 310 N Huntington St, the Syracuse Community Center at 1013 N Long Drive, and a public works facility on Conrad Street. Technology integrations are limited to standard municipal SaaS: Invoice Cloud for utility billing, Google Calendar for program scheduling, Municode for the digital Town Code, and the Indiana Gateway Dashboard for financial transparency reporting. Go-to-market is direct-to-resident and direct-to-business across in-person, online, and emergency channels.

The town is anchored by Lake Wawasee, the largest natural lake in Indiana, providing 3,500+ acres of water recreation that supports tourism, property values, and a diversified manufacturing employment base that includes Poly-Wood (1,000 employees, outdoor furniture), Patrick Industries (322, countertops), Better Way Products (155, plastics), Godfrey Marine (boat manufacturing), and Dutchman RV (95). It maintains Tree City USA designation and an active 30+ mile Syracuse-Wawasee Trails master plan, with 11 miles completed. The entity is publicly owned, has no parent company, no subsidiaries, no funding rounds, and no private equity exposure, operating solely on taxpayer and fee-funded revenue within Indiana state law.

Name

Town Of Syracuse

Legal name

Town of Syracuse

Website

https://syracusein.org

Company type

Public

Founded year

2003

Operating status

Operating

Short description

Town of Syracuse is a second-class municipal government in Kosciusko County, Indiana, delivering water/sewer utilities, policing, parks and recreation, public works, and building inspection to approximately 8,659 township residents across 4,103 households.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Sewage Treatment Facilities (22132)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Solid Waste & Recycling Services Administration (BPAIACAH), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public utilities
• Parks and recreation
• Public safety
• Economic development

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: The Town of Syracuse collects property taxes from residents and businesses within its jurisdiction to fund municipal operations, public safety, and community services.
2. Water and Sewer Billing: Monthly utility billing for water and sewer services to residential and commercial customers. Includes automatic payment options (ACH), online payment through Invoice Cloud, and in-office payment by cash, check, or money order.
3. Garbage Collection Services: Weekly garbage pickup service provided through Borden Waste-Away. Condominiums supplied with trash dumpsters paid for by the town. Commercial properties arrange separate services.
4. Commercial-Retail Facade Grant Program: Grant program providing up to $5,000 per project for commercial facade improvements with 50% match requirement from applicants. Funded by Town of Syracuse for economic development purposes.
5. Parks and Recreation Fees: Community center rentals, pavilion rentals, program fees, and facility usage fees for parks and recreation activities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Town of Syracuse is a municipal government entity that administers local government services, utilities, parks programming, public safety, and economic development initiatives for residents and businesses within its jurisdiction in Kosciusko County, Indiana. Its core offerings include water and sewer utilities (distribution from 3 wells with 2.3M gallon daily capacity and treatment at 1.05M gallon daily capacity), 24/7 police protection, comprehensive parks and recreation programs and facilities, building inspection and code enforcement, garbage and recycling collection, clerk/treasurer financial services, and community development and zoning administration.

Product overview

The Town of Syracuse operates as a municipal government providing a comprehensive suite of public services to residents and visitors. The primary service portfolio centers on essential utilities (water distribution and sewer treatment), public safety (police department with 24/7 patrol), parks and recreation (community center, multiple parks, organized sports, and special events), and administrative services (clerk/treasurer functions, building inspection, and planning/zoning). The town also offers economic development programs including facade grants for commercial properties. These services are delivered through a combination of in-person offices, the municipal website, and third-party integrations such as Invoice Cloud for utility bill payment and Google Calendar for program scheduling. The town maintains multiple facilities including Town Hall, the Community Center, and various parks and recreational amenities.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utility Services Municipal water supply from 3 wells with 2.3M gallons daily capacity and sewer treatment with 1.05M gallons daily capacity. Services include billing, leak adjustments, sprinkling rates, and pool fill assistance for residential and commercial customers.
• Police Department Services Full-service police department providing 24/7 patrol, school resource officers, detective services, and community policing. Includes 9 full-time officers and 4 reserve officers serving the Town of Syracuse.
• Parks and Recreation Programs Comprehensive parks and recreation services including community center facilities, fitness center, gymnasium, organized sports leagues (pickleball, adult basketball), senior programs, and special community events. Manages multiple parks including Lakeside Park, Veterans Memorial Park, and the Syracuse-Wawasee Trails system.
• Clerk/Treasurer Services Municipal clerk services handling financial records, utility billing, town receipts, bill payments, payroll, council meeting minutes, and municipal records custodian including ordinances and resolutions.
• Building Inspection and Code Enforcement Building department providing permits, inspections, and code enforcement for residential and commercial construction. Services include structural, mechanical, electrical, and plumbing inspections.
• Garbage and Recycling Collection Weekly garbage pickup with 96-gallon carts provided to eligible households, bi-weekly recycling collection (weekly during summer months May-August), and large item pickup services through Borden Waste-Away partnership.
• Community Development and Planning Economic development services, planning and zoning administration, commercial-retail facade grant program (up to $5,000 matching grants), and land development opportunities for business growth.
• Public Works Department Municipal public works services including wastewater treatment, water distribution, and street maintenance. Manages water supply infrastructure and sewer treatment systems.
• Artisans and Farmers Market Weekly Saturday market held May through September at Veterans Memorial Park featuring locally grown produce, flowers, baked goods, and artisan products.
• E-Notify System Electronic notification system allowing residents to sign up for alerts about public meetings, emergency notifications, and community updates via email.

Quantifiable outcome

• Tree City USA designation maintained
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

16 partnerships are on record, tiered community, regional, state, local, educational, operational, tourism and minor.

• Syracuse-Wawasee RotarycommunityOthersService organization contributing to community development and civic engagement
• Wawasee KiwaniscommunityOthersService organization supporting youth and community programs
• Syracuse Lions ClubcommunityOthersService organization focused on community service and volunteerism
• Knights of ColumbuscommunityOthersCatholic service organization active in community outreach
• American Legion Post 223communityOthersVeterans organization supporting military veterans and community events
• Kosciusko County Economic Development CorporationregionalStrategic or Co-development PartnerCounty-level economic development partnership supporting business growth and development in the Syracuse area
• Indiana Economic Development CorporationstateStrategic or Co-development PartnerState economic development agency providing resources and incentives for business development
• Syracuse-Wawasee Chamber of CommercelocalChannel Partner/ Reseller/ DistributorLocal chamber supporting business networking, promotion, and economic development
• Ivy Tech College of WarsaweducationalStrategic or Co-development PartnerPartnership with Ivy Tech Criminal Justice Program for police department training and development
• United WaycommunityGTM or Marketing PartnerAnnual United Way Day of Caring participation by police department
• Invoice CloudoperationalTechnology or IntegrationThird-party online bill payment platform for water and sewer billing services
• Borden Waste-AwayoperationalChannel Partner/ Reseller/ DistributorGarbage and recycling collection service provider for residential households
• Wawasee Community School CorporationeducationalStrategic or Co-development PartnerLocal school district comprising Milford, North Webster, and Syracuse; shares Police School Resource Officer program
• Oakwood ResorttourismOthersLake Wawasee resort hosting Old Fashioned Christmas event and community gatherings
• K21 Health FoundationminorGTM or Marketing PartnerTitle sponsor for Mudtastic Classic mud run event
• WACF (Warsaw Area Community Foundation)minorGTM or Marketing PartnerEvent sponsor for Mudtastic Classic

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of North Webster, IN: Small Kosciusko County town served by the same Wawasee Community School Corporation; delivers a similar portfolio of municipal services including water, sewer, police, and parks to a comparable small population.
• Town of Winona Lake, IN: Adjacent Kosciusko County lake community of comparable small size; provides overlapping municipal services and competes for the same Lake Wawasee-area tourism and residential demand.
• City of Warsaw, IN: County seat of Kosciusko County and the largest municipality in the region; offers the same core municipal service mix (water, sewer, police, parks, planning/zoning) to a larger population with overlapping labor shed and economic-development partners.

Regional players

• City of Plymouth, IN: County seat of neighboring Marshall County operating water, wastewater, police, and parks services at a small-city scale; comparable municipal operating model in the same Northern Indiana region.
• City of Goshen, IN: Larger Northern Indiana municipality with a full municipal service portfolio (utilities, police, parks, planning) and similar manufacturing-driven economy; comparable as a mid-size municipal operator in the same regional labor market.

Others

• Indiana Gateway (Indiana Finance Authority): Statewide financial transparency platform that aggregates municipal financial data; relevant as the reporting/oversight layer that the Town of Syracuse feeds into for public-finance benchmarking against peer municipalities.
• Kosciusko County, IN: County-level government providing overlapping services (economic development, planning, public health) within whose jurisdiction the Town operates; closely aligned for benchmarking shared public-safety and development metrics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@TownOfSyracuse
• Facebookfacebook.com/syracuseparks
• Instagraminstagram.com/syracusetourism
• LinkedInlinkedin.com/company/town-of-syracuse

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Syracuse