Trust the Process

What Trust the Process does

Offshore Talent (formerly operating as TTP Outsourcing / Trust the Process) is an Australian-managed business process outsourcing firm that connects Australian businesses with vetted Filipino remote professionals across accounting, bookkeeping, virtual assistance, customer service, construction estimating and drafting, and general administration. The company is headquartered at Level 7, 70 King Street, Sydney NSW, and operates a delivery footprint in the Philippines; its primary customers are Australian small and mid-sized enterprises in industries such as accounting, real estate, NDIS/disability care, construction, travel, technology, and freight. Service delivery is a managed staffing model: the firm recruits, vets, and provides ongoing HR, payroll, and compliance oversight for placed talent, with explicit messaging that it only places candidates it would hire internally.

The underlying "technology" is operational rather than proprietary — there is no SaaS platform, app, or API surface; revenue is generated through ongoing monthly managed-service fees on placed seats, with transparent pricing that excludes recruitment, setup, or hidden fees. The go-to-market is sales-led and direct-to-client: awareness is driven by content marketing (blog, insights), a Partner Directory, and community events under "The Remote Revolution Partners," while conversion runs through HubSpot-powered discovery sessions and a "Get a Quote" CTA targeting Australian SME owners. Recognized brand logos used as social proof include F45, Ray White, McGrath Estate Agents, Baskin Robbins, and ProFinish, and the company self-reports that "hundreds of companies" rely on Offshore Talent, though specific customer counts, headcount, revenue, and ownership/investor details are not publicly disclosed.

The firm is privately held with no disclosed parent company, external investors, or funding history, and ownership appears to be founder-operated under the "built for business owners, by business owners" positioning. In 2025 the company rebranded from TTP Outsourcing to Offshore Talent to sharpen its category positioning around offshore staffing, simultaneously broadening its industry verticals (adding Travel, Technology, Freight, and NDIS beyond the original Accounting and Real Estate focus) and its role-specific service lines. The company holds no disclosed patents, trademarks, certifications, or formal partnerships, and no management team details are publicly listed.

Name

Trust the Process

Legal name

Offshore Talent

Website

https://trusttheprocess.com.au

Company type

Private

Operating status

Operating

Short description

Offshore Talent (formerly Trust the Process / TTP Outsourcing) is a Sydney-headquartered managed BPO firm that recruits, vets, and oversees Filipino remote staff — accounting, bookkeeping, VAs, customer service, construction estimators, and admin — for Australian SMEs.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing / Offshore Staffing Services

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Administrative, Clerical & Office Support Direct Hire (BPACAFAF)

Keywords

• Offshore staffing services
• Business process outsourcing
• Accounting outsourcing
• Virtual assistant services
• Remote team management

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Managed Staffing / Outsourcing Services: Offshore Talent earns revenue by connecting businesses with Filipino remote talent and providing ongoing HR, payroll, and compliance management. Clients pay for the talent recruited and managed, with transparent fee structures. The company highlights 'no recruitment or setup fees' as part of its value proposition, suggesting the revenue is driven by ongoing service/management fees rather than one-time placements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Offshore Talent recruits, vets, and manages Filipino remote professionals placed into Australian businesses across roles such as accounting, bookkeeping, virtual assistance, customer service, construction estimating/drafting, and general administration. Clients are billed transparent monthly managed-service fees with no setup, recruitment, or hidden costs, and the company handles ongoing HR, payroll, and compliance oversight for the placed staff.

Product overview

Offshore Talent (formerly TTP Outsourcing) is a business process outsourcing company that provides a portfolio of staffing and talent acquisition services, not a software product platform. The company offers role-based outsourcing services (accounting, bookkeeping, virtual assistants, customer service, administrative support, construction estimators/draftspersons) organized by industry verticals (finance, real estate, construction, NDIS, travel, technology, freight). The services are delivered by Filipino professionals who work remotely for Australian and international clients. The company does not offer a software product but rather provides managed outsourcing services including recruitment, vetting, HR, payroll, and compliance support. The core value proposition is transparent pricing, no upfront costs, and access to vetted Filipino talent across multiple industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Accounting Outsourcing Expert accounting outsourcing to the Philippines providing qualified Filipino accountants and bookkeepers who deliver accuracy, efficiency, and value for Australian businesses.
• Bookkeeping Outsourcing
• Virtual Assistant Services
• Estimators Outsourcing
• Draftsperson Services
• Customer Service Outsourcing
• General Administration Outsourcing
• Finance Industry Outsourcing
• Real Estate Industry Outsourcing
• Construction Industry Outsourcing
• NDIS Industry Outsourcing
• Travel Industry Outsourcing
• Technology Industry Outsourcing
• Freight Industry Outsourcing

Quantifiable outcome

• Clients report paying less in fees compared to previous providers while gaining a high-quality offshore team (Sydney Accounting Firm case study)
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BELAY: US-based virtual staffing company providing executive assistants, accountants, and web developers to SMEs — a comparable managed offshore staffing model targeting the same buyer profile.
• Remote: Global HR/employment platform enabling companies to hire internationally including in the Philippines — a broader, tech-enabled competitor that overlaps with Offshore Talent's managed staffing value proposition.
• Deel: Global payroll and Employer-of-Record platform facilitating international hiring across 100+ countries, including Philippines — competing for the same customer wallet share on offshore staffing.

Direct peers

• Cloudstaff: Philippine-based offshore staffing company providing managed remote teams to international SMEs, with a comparable model of recruitment, vetting, and ongoing HR/payroll oversight.
• Boldly: Premium subscription-based staffing agency providing vetted remote executive assistants and admin professionals to SMEs, comparable to Offshore Talent's VA/general admin services.
• Acquire BPO: Philippine BPO provider delivering outsourced staff (accounting, admin, customer support) to Australian and US businesses, competing in the same offshore staffing category.
• EOS (Execute Online Staffing): Philippine-focused offshore staffing provider offering vetted Filipino remote teams to Australian and US businesses across admin, marketing, and operations roles.
• Outsourced: A Philippine-based managed offshore staffing provider offering vetted Filipino teams to global businesses across accounting, admin, and customer service — directly comparable to Offshore Talent's core offering.
• Wishup: Managed virtual assistant and offshore staffing provider focused on SMEs, comparable to Offshore Talent's VA and admin outsourcing offerings.

Emerging players

• Onlinejobs.ph: Philippine-based job marketplace connecting businesses directly with Filipino remote workers — a marketplace-style alternative to Offshore Talent's managed-service model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trust the Process