DOCKSIDE MANAGEMENT

What DOCKSIDE MANAGEMENT does

Dockside Management N.V. is a privately held Caribbean superyacht shore support agency incorporated in Sint Maarten, founded in 1990 by Lila Rosen and operating since 1996. The company provides a comprehensive suite of services to superyachts ranging from 20-meter catamarans to 100m+ vessels, including customs and immigration clearance, provisioning and interior purchasing, logistics and shipping, bunkering, crew travel and dayworker placement, technical and refit support, guest transfers, onshore accommodation, charter itinerary planning, events and catering, and deck and engineering purchasing. Operations are delivered from three locations: headquarters in Cole Bay, Sint Maarten (with a base at Isle de Sol Marina), an office in Gustavia, St. Barths (added in the 2022-2023 winter season), and a site in San Juan, Puerto Rico (added in 2024-2025 in partnership with American Yacht Agents at IMM's Piers 15-16 facility).

The underlying technology stack is intentionally minimal: there is no proprietary software platform, no API, no app, and no AI components. The competitive moat rests on over 25 years of accumulated local knowledge, multilingual staff, supplier networks, regulatory expertise across Dutch, French, and U.S. jurisdictions, and integration with sister companies IMM (refit/maintenance) and FKG Marine (rigging, hydraulics, fabrication) under the IMM Group umbrella. Dockside is a member of The World League of Agents (WLOA), which provides reciprocal global referrals.

The business model is professional services with bespoke, quote-based pricing. Revenue is generated per engagement/vessel visit across a 16-service portfolio, with no public pricing tiers. Go-to-market is sales-led, driven by word-of-mouth referrals from superyacht captains, management companies, and owners, supplemented by industry event presence (e.g., Monaco Yacht Show) and referrals via WLOA partner agencies. The customer base consists of superyachts and their crews, with no anchor enterprise concentration disclosed. The company was acquired by International Marine Management (IMM) in 2018, with Norina Edelman serving as CEO; under her leadership the company has more than doubled in size over five years.

Name

DOCKSIDE MANAGEMENT

Legal name

Dockside Management N.V.

Website

https://docksidemanagement.net

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Dockside Management is a Caribbean superyacht shore support agency with offices in St. Maarten, St. Barths, and Puerto Rico, providing clearance, provisioning, logistics, concierge, and technical services to vessels from 20m catamarans to 100m+ superyachts. Founded in 1990 and part of the IMM Group since 2018.

Ownership category

akta.pro rank

Product category

Yacht Agency Services

NAICS

Support Activities for Water Transportation (4883), Port and Harbor Operations (488310), Other Support Activities for Water Transportation (488390)

SIC

Water Transportation (4400)

akta.pro primary industry

Ferry Terminal, Port & Passenger Handling Services (THAEAGAJ)

Keywords

• Yacht agency services
• Shore support services
• Customs clearance
• Yacht provisioning
• Marine logistics

Headquarters

HQ city

Cole Bay, Sint Maarten

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Yacht Agency & Shore Support Services: Dockside generates revenue through fees for a comprehensive suite of superyacht shore support services including clearance, provisioning, logistics, concierge, crew placement, and technical coordination. Services are delivered across St. Maarten, St. Barths, and Puerto Rico, with pricing likely quote-based given the bespoke nature of services for vessels ranging from 20m catamarans to 100m+ superyachts.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Dockside Management provides comprehensive superyacht shore support services including customs and immigration clearance, provisioning, logistics and shipping, crewing/dayworkers, bunkering, technical support, charter itinerary planning, guest transfers, and onshore accommodation across St. Maarten, St. Barths, and Puerto Rico. The company serves as a one-stop yacht agency for vessels ranging from 20-meter catamarans to 100m+ superyachts operating in the Caribbean, with 24/7 multilingual service delivery and centralized regional billing.

Product overview

Dockside Management is a superyacht support agency (not a software product) offering a comprehensive suite of shore support services for superyachts operating in the Caribbean. The company operates from bases in St. Maarten, St. Barths, and Puerto Rico, serving vessels from 20-meter catamarans to 100m+ superyachts. Its service portfolio spans 16 core offerings: Logistics/Shipping & Storage, Yacht Charter Support & Itineraries, Events Planning/Catering/Supplies & Entertainment, Medical & Support Services, Crewing/Dayworkers, Customs & Immigration Clearance, Provisioning & Interior Purchasing, Technical Support/Refit & Emergency 24/7 Support (via IMM partnership), Guest Transfers, Onshore Accommodation, Deck & Engineering Purchasing, Bunkering, Crew Travel/Transfers & Accommodation, Charter Flights/Boat & Helicopter Transfers, Centralized Yacht Agent Services, and an 'And…Anything Else!' catch-all service. The company, founded in 1990 and operating since 1996, was acquired by IMM in 2018 and is part of a group including IMM (refit/repair) and FKG Marine (rigging/hydraulics/fabrication).

Differentiator

Problem solved

Functional benefit

Products and services

• Logistics, Shipping & Storage Package holding, document forwarding, and storage of tenders, jet skis, and containers leveraging St. Maarten's duty-free status for efficient customs clearance and delivery on board.
• Yacht Charter Support & Itineraries Specialist charter support including unique itineraries, hidden destinations, shore support, restaurant recommendations, catering options, and tailor-made plans based on guest preferences.
• Events Planning, Catering, Supplies & Entertainment Onshore event planning, catering coordination, entertainment booking (DJs, bands, dancers), and destination wedding planning using a hand-picked Caribbean network of contacts.
• Medical & Support Services Shoreside medical service coordination for guests and crew, including prescription refills, massage therapy, ENG1 medical examinations, and emergency airlift handling in St. Barths and St. Maarten.
• Crewing / Dayworkers Sourcing of professional superyacht crew and provision of additional dayworkers for charter preparation and other operational needs.
• Customs & Immigration Clearance Guest and crew immigration processing, vessel and goods clearance, and customs advisory services for Dutch and French side Sint Maarten/Saint Martin and St. Barths.
• Provisioning & Interior Purchasing Specialist provisioning service covering food, flowers, beverages, and specialty items with rapid international sourcing network and sustainable local sourcing, available around the clock 365 days a year.
• Technical Support, Refit & Emergency 24/7 Support Technical, refit, and maintenance support provided in partnership with International Marine Management (IMM), covering even complex Caribbean-based repair and maintenance tasks.
• Guest Transfers VIP airport and FBO pickup coordination, guest immigration processing, and luxury transportation to and from tender pickup points.
• Onshore Accommodation Shoreside luxury accommodation sourcing for charters and crew housing during maintenance periods, including island hideaways and budget options.
• Bunkering Fuel, oil, and lubricant delivery coordination across all St. Maarten ports at competitive prices, including bunkering coordination in Puerto Rico.
• Crew Travel, Transfers & Accommodation Full-service crew transit assistance including taxi transfers, ferries, hotel bookings, and international flight purchasing throughout the Caribbean.
• Charter Flights, Boat & Helicopter Transfers Coordination of smooth guest arrivals and departures via charter flights, boats, and helicopters to complement the overall cruising experience.
• Centralized Yacht Agent Services Regional yacht agency support through a network of independent agents across the Caribbean, with optional centralized coordination and billing management.
• Deck & Engineering Purchasing Sourcing of deck and engineering parts, products, tools, and critical engine spares through local and international contacts with rapid shipping capabilities.

Quantifiable outcome

• Dockside has doubled in size over the 5 years following its 2018 acquisition by IMM, indicating strong business growth and client retention.

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• American Yacht AgentscoreStrategic or Co-development Partner · 1 January 2025Dockside Management and American Yacht Agents officially launched a superyacht support collaboration in Puerto Rico in 2025. Dockside leads on-site operations in San Juan (at IMM Puerto Rico's facility on Piers 15-16), offering concierge and provisioning services, while American Yacht Agents (led by President Debora Radtke) provides essential U.S. customs, immigration, and clearance expertise. The collaboration enables seamless support for superyachts entering U.S. waters.
• IMM (International Marine Management)coreStrategic or Co-development Partner · 1 January 2018IMM acquired Dockside Management in 2018. IMM is a sister company providing European-level refit, project management, and technical services from Caribbean shipyards. Dockside and IMM operate under shared ownership and shared values, with IMM providing the technical/refit complement to Dockside's agency services. Together with FKG Marine, the three companies form a group providing 365-degree service to superyachts.
• FKG MarinecoreStrategic or Co-development Partner · 1 January 1984FKG Marine is a sister company to Dockside within the IMM group, providing rigging, hydraulics, metal fabrication, and technical services in St. Maarten. Founded in 1984, FKG has over 30 specialized technicians and a deep-water pier. Working together with IMM, FKG has expanded to include painting, teak decking, and full-service project management, offering the full-service Caribbean provider to the yacht sector.
• The World League of Agents (WLOA)coreGTM or Marketing PartnerDockside is one of the earliest members of The World League of Agents — a global coalition of leading yacht agencies offering local expertise in thousands of ports worldwide. All members are 100% independent companies with no financial obligations between members. They refer to each other based on shared values and excellence, not business contracts. WLOA provides Dockside with global referral network access for captains navigating worldwide.
• AYSS (Allied Yachting Services & Support)minorGTM or Marketing PartnerDockside is a member of AYSS, an organization supporting the superyacht community through networking and industry collaboration.
• International Superyacht SocietyminorGTM or Marketing PartnerDockside is a member of the International Superyacht Society, an industry organization supporting the superyacht sector globally.
• Yachting St. MaartenminorGTM or Marketing PartnerDockside is a member of Yachting St. Maarten, the local industry organization supporting yachting in Sint Maarten.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Edmiston: Yacht brokerage and management company with global reach, including Caribbean yacht management services. Edmiston is comparable to Dockside in serving HNW owners and captains on yacht agency and management needs.
• Ocean Independence: Yacht management, charter, and brokerage firm with international offices. Comparable to Dockside in serving large yachts and offering agency-side support in key cruising regions.
• Burgess: Global yacht management and agency group offering shore support, charter management, and brokerage. Burgess is the most established direct competitor to Dockside's superyacht agency model, operating at much larger scale across multiple regions.
• Fraser Yachts: International yacht management and agency group with Caribbean presence. Competes with Dockside on full-service yacht agency, charter support, and technical coordination for large vessels in the region.
• Hill Robinson: Yacht management, agency, and charter company with offices in key yachting hubs. Directly comparable to Dockside's full-service yacht agency offering for large vessels.
• IYC (International Yacht Company): Global yacht management, charter, and sales group with Caribbean offices. Competes with Dockside across yacht agency, charter management, and crew placement.
• Y.CO: Yacht management, charter, and sales company with strong Caribbean itineraries. Y.CO competes for the same superyacht captains and charter guests that Dockside serves, with overlapping shore-support offerings.
• Camper & Nicholsons: Long-established yacht management, agency, and brokerage firm with global coverage. Competes directly with Dockside for Caribbean agency mandates from large yachts and offers similar superyacht support services.
• Northrop & Johnson: International yacht sales, charter, and management firm with Caribbean operations. Competes with Dockside for agency-side mandates and shares the superyacht clientele.
• American Yacht Agents: U.S.-based yacht agency now partnering with Dockside on Puerto Rico operations. Directly comparable service offering focused on U.S. customs, immigration, and clearance for superyachts — a current collaboration partner of Dockside.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dockside-management

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DOCKSIDE MANAGEMENT