What AIVA does

AIVA is a New York-based artificial intelligence company building an intelligence layer for hotels. Founded in 2026 by Lucía Marí Sanguino and Paula Rodríguez Jou, the company operates a unified AI-powered guest intelligence platform that connects to a hotel's existing technology stack — starting with PMS provider Noray — and converts siloed guest and operational data into automated revenue and optimization actions.

The platform is composed of four integrated modules: a Silent Upselling Engine that autonomously generates and sends personalized offers without staff intervention; an Intelligence Ecosystem that aggregates cross-property data to make predictions beyond what a single hotel could achieve alone; an Amenity Optimization module that forecasts high-usage periods and recommends staffing and resource utilization; and a Real-Time Analytics Dashboard that tracks open rates, click-through, conversion, revenue per offer, and guest satisfaction. Underlying capabilities include contextual AI, autonomous agents, predictive analytics, and a recommendation engine that produces confidence-scored outputs (e.g., 94% confidence, €180 estimated revenue per upsell).

AIVA targets both independent boutique hotels and larger chains/groups in America and Europe. The company is presently in early access, with 100+ hotels on the waitlist and select launch properties, and operates a subscription-based SaaS model with no public pricing. Commercial deployment is funded by a $1.5 million seed round from 645 Ventures and Comma Capital, which is being used to expand the engineering team and accelerate product rollout. GTM blends a waitlist-driven product-led motion with direct enterprise sales to hotel chains, and primary distribution channels are the company website and direct outreach via [email protected].

Name

AIVA

Legal name

AIVA Solutions, Inc.

Website

https://aivatech.xyz

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

1–10 employees

Short description

AIVA is a New York-based AI company building an intelligence platform for hotels that connects to their existing technology stack and autonomously converts guest and operational data into personalized upsells and revenue optimization. It serves hotels and chains in America and Europe via a subscription SaaS model, currently in early access.

Ownership category

akta.pro rank

Product category

Hotel AI Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI/ML Revenue Optimization Platforms & Decision Automation (THALAOAM)

akta.pro secondary industries

Hotel Revenue Management Systems (RMS) (THALAOAB), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Hotel AI platform
• Guest intelligence software
• Hospitality revenue optimization
• Automated upselling engine
• Hotel data analytics

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. AI Platform Subscription: Hotel intelligence platform likely sold as recurring subscription with tiered pricing based on property count or service scope. Early access program indicates a pilot/onboarding phase before full commercial launch.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

AIVA provides an AI-powered guest intelligence platform for hotels that connects to a property's existing technology stack, extracts guest and operational data from siloed systems, and autonomously generates personalized upsells and operational recommendations. The platform combines four modules — Silent Upselling Engine, Intelligence Ecosystem, Amenity Optimization, and a Real-Time Analytics Dashboard — to optimize ancillary revenue and operational efficiency for hotel operators.

Product overview

AIVA is a single unified AI-powered guest intelligence platform for hotels that connects to the hotel's entire technology stack. The platform consists of four integrated modules: the Silent Upselling Engine (autonomous personalized upselling), Intelligence Ecosystem (cross-property predictive analytics), Amenity Optimization (operational forecasting), and Real-Time Analytics Dashboard (performance tracking). These components work together to extract guest and operational data from siloed hotel systems, analyze it using contextual AI and autonomous agents, and automatically act on it to optimize revenue.

Differentiator

Problem solved

Functional benefit

Products and services

• AIVA Guest Intelligence Platform Unified AI-powered guest intelligence platform for hotels that connects to a property's existing technology stack, extracts guest and operational data from siloed systems, and autonomously generates personalized upsells and operational recommendations to optimize ancillary revenue and operational efficiency. Targets hotel operators ranging from boutique properties to enterprise chains.

Quantifiable outcome

• 68% email open rate and 24% click-through rate for personalized upsell offers
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• NoraycoreTechnology or IntegrationNoray is a PMS (Property Management System) provider integrated with AIVA's platform. The integration enables automatic syncing of booking data and operational information, allowing AIVA to process new bookings and generate guest intelligence without manual data entry.

Scale indicators3 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Revinate: Revinate is a direct peer providing guest data, marketing automation, and upsell capabilities to hotels. AIVA competes in the same guest intelligence and revenue optimization category with a stronger AI/agentic orientation.
• Oaky: Oaky is a direct peer offering a hotel upselling platform that targets personalized pre-arrival and in-stay offers. AIVA's Silent Upselling Engine competes directly with Oaky, with AIVA differentiating on autonomous operation and contextual data inputs.
• Cendyn: Cendyn is a direct peer providing hotel CRM, digital marketing, and guest intelligence software. AIVA's guest intelligence and upsell modules overlap with Cendyn's hotel data and personalization offerings.
• Mews: Mews is a direct peer as a modern cloud PMS increasingly embedding AI-driven guest intelligence and automation. AIVA integrates with PMSs like Mews as a layer above; Mews itself is moving into intelligence, making it both a potential channel partner and competitor.
• Canary Technologies: Canary Technologies is a direct peer providing AI-driven guest experience and hotel operations software, including mobile check-in, upsells, and messaging. AIVA overlaps on AI-powered guest engagement and ancillary revenue capture for hotels.
• Duetto: Duetto is a direct peer providing revenue management and pricing optimization software for hotels. AIVA complements but partially overlaps with Duetto's optimization mandate, with AIVA focused on ancillary / upsell revenue and operational intelligence.
• Atomize (Amadeus): Atomize, now part of Amadeus, is a direct peer providing AI-based revenue management for hotels. AIVA's revenue optimization and predictive analytics overlap with Atomize's AI RMS offerings.

Broad incumbents

• IDeaS Revenue Solutions: IDeaS is a broad incumbent (SAS) offering revenue management software across hospitality and adjacent verticals. AIVA competes for a portion of the same hotel revenue optimization budget, though IDeaS's footprint is broader and more established.

Emerging players

• Akia: Akia is an emerging player in the hotel AI guest messaging and engagement space. AIVA overlaps with Akia on AI-driven guest interactions but extends further into upsell monetization and operational optimization.
• HotelKit: HotelKit is an emerging player in hotel operations and team collaboration software with emerging AI features. AIVA's Amenity Optimization and operational forecasting overlap with HotelKit's internal operations focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIVA