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Evaran

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uuid02il7sp

Namestring
Evaran
Legal namestring
MAS Technicae Group (International) Ltd
Websiteurl
evaran.com
Company typeenum
Private
Founded yearint
2026
Descriptiontext

Evaran is a unified care technology platform that consolidates four previously independent care software businesses — Health Metrics' eCase (residential aged care and retirement living management), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management) and Checked In Care (care communication and engagement) — into a single connected platform serving aged care, disability (NDIS) and community care providers across Australia, New Zealand, the United Kingdom and Europe.

The platform is built on a shared data foundation and interoperability layer that unifies clinical, operational, workforce and governance data, with AI-powered capabilities spanning predictive risk analytics, anomaly detection, natural language processing (using general-purpose large language models) and process automation for feedback and complaints workflows. Its reported footprint covers more than 1,100 care providers, 170,000 care recipients and 2,100 locations across seven countries, supported by a global C-suite led by CEO Tyron Ball.

Evaran operates on a subscription-based SaaS revenue model with quote-based enterprise pricing, distributed through direct enterprise sales teams in ANZ and the UK/Europe with no apparent channel partner or reseller motion. The company is wholly backed by technology-focused private equity firm Accel-KKR, which executed four consecutive transactions between June 2025 and June 2026 to assemble the platform; the ultimate parent entity is MAS Technicae Group (International) Ltd, registered in England and Wales.

Short descriptiontext

Evaran is a unified care technology platform consolidating eCase, MOA Benchmarking, CareLineLive and Checked In Care to serve aged care, disability and community care providers across Australia, New Zealand, the United Kingdom and Europe.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersHeatherton, Australia
HQ citystring
Heatherton
HQ countrystring
Australia
HQ regionstring
Oceania
Markets served

Serves global market

Offices3 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
aged care software, care management platform, home care technology, governance risk compliance, care sector analytics
Industry1 code
1Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance)
CodeHDAEAEAHPrimaryYes
NAICS code1 code
  • Custom Computer Programming Services541511
SIC code1 code
  • Services-Prepackaged Software7372
Product category
Aged Care Management Software
Social media profiles1 record
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model4 records
1SaaS platform subscriptions (eCase)
TypeSubscription Recurring
Description

Subscription-based access to the eCase care management platform for residential aged care and retirement living, connecting clinical, resident and operational information.

evaran.com
2SaaS platform subscriptions (MOA Benchmarking)
TypeSubscription Recurring
Description

Subscription-based access to MOA Benchmarking governance, risk, quality and incident management platform, with AI-powered insights for compliance and continuous improvement.

evaran.com
3SaaS platform subscriptions (CareLineLive)
TypeSubscription Recurring
Description

Subscription-based home care management platform covering staff scheduling, client visits, patient records, invoicing, and payroll for home care agencies.

evaran.com
4SaaS platform subscriptions (Checked In Care)
TypeSubscription Recurring
Description

Subscription-based digital care communication and engagement platform for aged care, disability and community care providers.

evaran.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Brand1 of 4 records shown
1eCase
Description

A powerful care management platform for residential aged care and retirement living, connecting clinical, resident and operational information into a single unified record with AI-assisted workflows.

evaran.com
+3 more records
Core offering1 text field

Evaran is a unified SaaS care technology platform that brings together four sector-leading software products—eCase (residential aged care and retirement living clinical management), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management), and Checked In Care (digital care communication and engagement)—into a single connected platform underpinned by a shared data foundation, interoperability layer, and AI-powered insights for care provider organisations across Australia, New Zealand, the United Kingdom and Europe.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • Providers shift from reactive reporting to proactive, intelligence-led governance through AI-powered pattern identification and risk detection.
+2 more records
Product overview1 text field

Evaran is a unified care technology platform that brings together four core products: eCase (clinical and resident management for residential aged care and retirement living), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management and scheduling), and Checked In Care (care communication and engagement). The platform operates as a platform-plus-modules architecture with a shared data foundation and interoperability layer that connects care delivery, workforce operations, and governance capabilities across the full care continuum. Products can be used individually or together, with the platform unifying clinical, operational and governance data to enable AI-powered insights, benchmarking, and intelligence-led decision-making.

Product and service4 records
1eCase
CategoryCare Management Software
Description

A care management platform for residential aged care and retirement living that connects clinical, resident and operational information into a unified record, supporting assessments, care planning, medications, regulatory reporting and daily workflows with embedded AI-assisted workflows. Designed for residential aged care and retirement living providers.

2MOA Benchmarking
CategoryGovernance, Risk and Quality Software
Description

A platform for governance, risk, quality and incident management, along with feedback and complaints systems, providing AI-powered insights for identifying emerging risks, uncovering patterns, and enabling proactive, intelligence-led governance and continuous improvement for care provider organisations.

3CareLineLive
CategoryHome Care Management Software
Description

A home care management platform that digitises workflows and automates rostering, invoicing and payroll processes for home care agencies, featuring the Carer Companion app and Care Circle portal for connected care coordination, with native integration to NHS GP Connect and Digital Social Care Records.

4Checked In Care
CategoryCare Communication and Engagement Software
Description

A digital care communication and engagement platform supporting aged care, disability and community care providers, connecting care teams, care recipients and families through secure, purpose-built technology to improve transparency and enable person-centred care delivery.

Scale indicator5 records

Each record includes

Type, Value, Description, Source

Partnership4 partners
Strategic tierCoreTypeTechnology or Integration
Description

eCase is Health Metrics' flagship care management platform for residential aged care and retirement living, now part of the Evaran unified platform. eCase connects clinical, resident and operational information into a single unified record with embedded AI intelligence.

Strategic tierCoreTypeTechnology or Integration
Description

MOA Benchmarking is a market leader in governance, risk, quality and incident management, along with feedback and complaints systems. It operates under Evaran and collaborates closely with CareLineLive and eCase as part of the Accel-KKR portfolio.

Strategic tierCoreTypeTechnology or Integration
Description

CareLineLive is a leading home care management platform integrating staff scheduling, client visits, patient records, invoicing and payroll. It is deepening collaboration with MOA Benchmarking under the Accel-KKR portfolio to pursue closer platform integration.

Strategic tierCoreTypeTechnology or Integration
Description

Checked In Care is a digital care communication and engagement platform supporting aged care, disability and community care providers. It joined Evaran in June 2026 alongside eCase, MOA Benchmarking and CareLineLive to form the unified Evaran platform.

Recent move7 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

North American leader in cloud software for skilled nursing, senior living and home health; competes directly with Evaran's eCase in residential aged care and retirement living, and shares the care-coordination, clinical workflow and value-based-care positioning.

TypeRegional player
Description

Australia-based aged care management software for residential aged care and home care providers; competes regionally with Health Metrics/eCase in Australia and New Zealand and serves as a useful ANZ comparison for Evaran's domestic business.

TypeDirect peer
Description

UK provider of governance, risk, quality and compliance software for health and social care; competes directly with MOA Benchmarking within the Evaran platform in the UK and increasingly across ANZ.

TypeDirect peer
Description

Provider of cloud-based home care software covering scheduling, billing, clinical documentation and family portal; competes head-to-head with CareLineLive in the UK and other home care markets, and increasingly with Evaran's broader care platform.

TypeDirect peer
Description

UK-based provider of electronic care planning and evidence-of-care software for residential and nursing homes; competes with Evaran's eCase and the connected care platform in the UK residential aged care segment.

TypeDirect peer
Description

UK-based home care software platform covering rostering, care plans, medication management and a family-facing app; competes directly with CareLineLive in the UK home care market and increasingly with Evaran's connected platform strategy.

TypeDirect peer
Description

UK digital care planning system for residential and home care providers, focused on person-centred care records and outcomes tracking; competes directly with eCase in residential care and with CareLineLive in home care planning.

TypeDirect peer
Description

Specialist EHR and care management platform for skilled nursing, senior living and home health, now part of ResMed; competes directly with Evaran's eCase and CareLineLive in residential aged care and home care.

TypeEmerging player
Description

UK cloud-based care management platform for residential and home care, with a focus on simplicity and modern UX; an emerging challenger to CareLineLive and eCase in the UK mid-market segment.

TypeBroad incumbent
Description

Large healthcare technology platform spanning post-acute, hospice, home health and senior living; broader incumbent than Evaran but overlaps directly on residential aged care, home care and clinical workflow functionality, especially in markets where Evaran is expanding.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat6 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration2 records

Each record includes

Title, Type, Description, Source

AI capability6 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature8 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles10 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries4 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance3 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Evaran

Aged Care Management Softwareevaran.com

Evaran is a unified care technology platform consolidating eCase, MOA Benchmarking, CareLineLive and Checked In Care to serve aged care, disability and community care providers across Australia, New Zealand, the United Kingdom and Europe.

What Evaran does

Evaran is a unified care technology platform that consolidates four previously independent care software businesses — Health Metrics' eCase (residential aged care and retirement living management), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management) and Checked In Care (care communication and engagement) — into a single connected platform serving aged care, disability (NDIS) and community care providers across Australia, New Zealand, the United Kingdom and Europe.

The platform is built on a shared data foundation and interoperability layer that unifies clinical, operational, workforce and governance data, with AI-powered capabilities spanning predictive risk analytics, anomaly detection, natural language processing (using general-purpose large language models) and process automation for feedback and complaints workflows. Its reported footprint covers more than 1,100 care providers, 170,000 care recipients and 2,100 locations across seven countries, supported by a global C-suite led by CEO Tyron Ball.

Evaran operates on a subscription-based SaaS revenue model with quote-based enterprise pricing, distributed through direct enterprise sales teams in ANZ and the UK/Europe with no apparent channel partner or reseller motion. The company is wholly backed by technology-focused private equity firm Accel-KKR, which executed four consecutive transactions between June 2025 and June 2026 to assemble the platform; the ultimate parent entity is MAS Technicae Group (International) Ltd, registered in England and Wales.

Evaran firmographics

Firmographics
Name
Evaran
Legal name
MAS Technicae Group (International) Ltd
Website
https://evaran.com
Company type
Private
Founded year
2026
Operating status
Operating
Headcount range
101–250 employees
Short description
Evaran is a unified care technology platform consolidating eCase, MOA Benchmarking, CareLineLive and Checked In Care to serve aged care, disability and community care providers across Australia, New Zealand, the United Kingdom and Europe.
Ownership category
akta.pro rank

Evaran industry classification

Industry
Product category
Aged Care Management Software
NAICS
Custom Computer Programming Services (541511)
SIC
Services-Prepackaged Software (7372)
akta.pro primary industry
Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

Keywords

  • Aged care software
  • Care management platform
  • Home care technology
  • Governance risk compliance
  • Care sector analytics

Where Evaran is headquartered

Location

Headquarters

HQ city
Heatherton
HQ country
Australia
HQ region
Oceania

Offices3 records

Markets served

Evaran business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

  1. SaaS platform subscriptions (eCase): Subscription-based access to the eCase care management platform for residential aged care and retirement living, connecting clinical, resident and operational information.
  2. SaaS platform subscriptions (MOA Benchmarking): Subscription-based access to MOA Benchmarking governance, risk, quality and incident management platform, with AI-powered insights for compliance and continuous improvement.
  3. SaaS platform subscriptions (CareLineLive): Subscription-based home care management platform covering staff scheduling, client visits, patient records, invoicing, and payroll for home care agencies.
  4. SaaS platform subscriptions (Checked In Care): Subscription-based digital care communication and engagement platform for aged care, disability and community care providers.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Evaran product offering

Product offering

Core offering

Evaran is a unified SaaS care technology platform that brings together four sector-leading software products—eCase (residential aged care and retirement living clinical management), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management), and Checked In Care (digital care communication and engagement)—into a single connected platform underpinned by a shared data foundation, interoperability layer, and AI-powered insights for care provider organisations across Australia, New Zealand, the United Kingdom and Europe.

Product overview

Evaran is a unified care technology platform that brings together four core products: eCase (clinical and resident management for residential aged care and retirement living), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management and scheduling), and Checked In Care (care communication and engagement). The platform operates as a platform-plus-modules architecture with a shared data foundation and interoperability layer that connects care delivery, workforce operations, and governance capabilities across the full care continuum. Products can be used individually or together, with the platform unifying clinical, operational and governance data to enable AI-powered insights, benchmarking, and intelligence-led decision-making.

Differentiator

Problem solved

Functional benefit

Brands

  • eCase: A powerful care management platform for residential aged care and retirement living, connecting clinical, resident and operational information into a single unified record with AI-assisted workflows.
  • MOA Benchmarking
  • CareLineLive
  • Checked In Care

Products and services

  • eCase A care management platform for residential aged care and retirement living that connects clinical, resident and operational information into a unified record, supporting assessments, care planning, medications, regulatory reporting and daily workflows with embedded AI-assisted workflows. Designed for residential aged care and retirement living providers.
  • MOA Benchmarking A platform for governance, risk, quality and incident management, along with feedback and complaints systems, providing AI-powered insights for identifying emerging risks, uncovering patterns, and enabling proactive, intelligence-led governance and continuous improvement for care provider organisations.
  • CareLineLive A home care management platform that digitises workflows and automates rostering, invoicing and payroll processes for home care agencies, featuring the Carer Companion app and Care Circle portal for connected care coordination, with native integration to NHS GP Connect and Digital Social Care Records.
  • Checked In Care A digital care communication and engagement platform supporting aged care, disability and community care providers, connecting care teams, care recipients and families through secure, purpose-built technology to improve transparency and enable person-centred care delivery.

Quantifiable outcome

  • Providers shift from reactive reporting to proactive, intelligence-led governance through AI-powered pattern identification and risk detection.
  • +2 more outcomes

Companies that use Evaran

Customer profile

Segments5 records

Ideal customer profiles3 records

Evaran technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature8 records

Evaran partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core.

  • eCase (Health Metrics)coreTechnology or IntegrationeCase is Health Metrics' flagship care management platform for residential aged care and retirement living, now part of the Evaran unified platform. eCase connects clinical, resident and operational information into a single unified record with embedded AI intelligence.
  • MOA BenchmarkingcoreTechnology or IntegrationMOA Benchmarking is a market leader in governance, risk, quality and incident management, along with feedback and complaints systems. It operates under Evaran and collaborates closely with CareLineLive and eCase as part of the Accel-KKR portfolio.
  • CareLineLivecoreTechnology or IntegrationCareLineLive is a leading home care management platform integrating staff scheduling, client visits, patient records, invoicing and payroll. It is deepening collaboration with MOA Benchmarking under the Accel-KKR portfolio to pursue closer platform integration.
  • Checked In CarecoreTechnology or IntegrationChecked In Care is a digital care communication and engagement platform supporting aged care, disability and community care providers. It joined Evaran in June 2026 alongside eCase, MOA Benchmarking and CareLineLive to form the unified Evaran platform.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Evaran competitors and assessment

Company assessment

Direct peers

  • PointClickCare: North American leader in cloud software for skilled nursing, senior living and home health; competes directly with Evaran's eCase in residential aged care and retirement living, and shares the care-coordination, clinical workflow and value-based-care positioning.
  • Radar Healthcare: UK provider of governance, risk, quality and compliance software for health and social care; competes directly with MOA Benchmarking within the Evaran platform in the UK and increasingly across ANZ.
  • AlayaCare: Provider of cloud-based home care software covering scheduling, billing, clinical documentation and family portal; competes head-to-head with CareLineLive in the UK and other home care markets, and increasingly with Evaran's broader care platform.
  • Person Centred Software: UK-based provider of electronic care planning and evidence-of-care software for residential and nursing homes; competes with Evaran's eCase and the connected care platform in the UK residential aged care segment.
  • Birdie: UK-based home care software platform covering rostering, care plans, medication management and a family-facing app; competes directly with CareLineLive in the UK home care market and increasingly with Evaran's connected platform strategy.
  • Nourish Care: UK digital care planning system for residential and home care providers, focused on person-centred care records and outcomes tracking; competes directly with eCase in residential care and with CareLineLive in home care planning.
  • MatrixCare (ResMed): Specialist EHR and care management platform for skilled nursing, senior living and home health, now part of ResMed; competes directly with Evaran's eCase and CareLineLive in residential aged care and home care.

Regional players

  • AutumnCare: Australia-based aged care management software for residential aged care and home care providers; competes regionally with Health Metrics/eCase in Australia and New Zealand and serves as a useful ANZ comparison for Evaran's domestic business.

Emerging players

  • Log My Care: UK cloud-based care management platform for residential and home care, with a focus on simplicity and modern UX; an emerging challenger to CareLineLive and eCase in the UK mid-market segment.

Broad incumbents

  • WellSky: Large healthcare technology platform spanning post-acute, hospice, home health and senior living; broader incumbent than Evaran but overlaps directly on residential aged care, home care and clinical workflow functionality, especially in markets where Evaran is expanding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Evaran social profiles

Digital presence

Evaran compliance and trust

Trust signal

Compliance3 records

Evaran financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Evaran leadership team

Management profile

Number of profiles

Profiles10 records

Evaran subsidiaries and ownership

Company hierarchy

Subsidiaries4 records

Evaran funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Evaran M&A and investment

M&A and investment

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evaran

What does Evaran do?

Evaran is a unified SaaS care technology platform that brings together four sector-leading software products—eCase (residential aged care and retirement living clinical management), MOA Benchmarking (governance, risk, quality and incident management), CareLineLive (home care workforce management), and Checked In Care (digital care communication and engagement)—into a single connected platform underpinned by a shared data foundation, interoperability layer, and AI-powered insights for care provider organisations across Australia, New Zealand, the United Kingdom and Europe.

Is Evaran a public or private company?

Evaran is a private company. It is classified as private equity controlled and is currently operating.

When was Evaran founded?

Evaran was founded in 2026. It employs 101 to 250 people.

Where is Evaran based?

Evaran is headquartered in Heatherton, Australia, in the Oceania region.

How does Evaran make money?

Four revenue lines are on record. SaaS platform subscriptions (eCase) is the primary driver. The others are saaS platform subscriptions (MOA Benchmarking), saaS platform subscriptions (CareLineLive) and saaS platform subscriptions (Checked In Care).

Who are Evaran's main competitors?

Direct peers on record are PointClickCare, Radar Healthcare, AlayaCare, Person Centred Software, Birdie, Nourish Care and MatrixCare (ResMed). AutumnCare is listed as a regional player. Log My Care is listed as an emerging player. WellSky is listed as a broad incumbent.

Does Evaran have an API?

No public API is recorded for Evaran.

What industry is Evaran in?

Evaran's product category is Aged Care Management Software. Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance). Its NAICS code is 541511 and its SIC code is 7372.

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Live signals
Accel-KkrChecked In Care Receives Majority Investment from Accel-KKR; Becomes Part of Evaran in Broader Vision of Connected CareChecked In Care received a majority investment from Accel-KKR and will join Evaran, a unified care technology platform. The investment supports platform expansion and global growth, with Evaran serving over 1,100 providers and 170,000 care recipients. Checked In Care will continue an open integration model with partners.Australian Ageing AgendaChecked In Care joins EvaranChecked In Care has joined Evaran's unified technology platform, following Accel-KKR's major investment. Evaran supports over 1,100 providers and 170,000 care recipients across 2,100 locations in seven countries. The addition expands Evaran's end-to-end care technology platform with engagement and communication capabilities.BusinessCloudAccel-KKR merges 3 care tech platforms to create EvaranEvaran launched today, merging CareLineLive, MOA Benchmarking, and Health Metrics into a unified care technology platform. The platform supports over 1,100 providers and 170,000 care recipients across 2,100 locations globally. It aims to reduce system complexity and enable AI-powered decision-making.Australian Ageing AgendaEvaran launches at ITACEvaran launched a unified aged care platform at ITAC in Brisbane, combining Health Metrics, MOA Benchmarking, and CareLineLive. The platform supports over 1,100 providers and 170,000 care recipients across 2,100 locations. Evaran plans to continue building the platform with AI-driven innovation and stronger connectivity.EvaranEvaran launches to unify aged care technology as providers adapt to new regulatory environmentEvaran launched its unified aged care technology platform, supporting over 1,100 providers and 170,000 care recipients across 2,100 locations. The platform integrates eCase, MOA Benchmarking, and CareLineLive to connect clinical, operational, and governance systems. It aims to reduce complexity and improve visibility amid new regulatory expectations.TheweeklysourceEvaran launches unified aged care platformEvaran launched a unified aged care platform combining Health Metrics, MOA Benchmarking, and CareLineLive, backed by Accel-KKR. The platform connects clinical, operational, and governance systems for providers, supporting over 1,100 providers and 170,000 care recipients across 2,100 locations. It aims to reduce system complexity and enable AI-driven insights.