The St. Regis Hotel

What The St. Regis Hotel does

The St. Regis Hotel is an independent, 100% Canadian-owned boutique hotel operating 65 rooms and suites at 602 Dunsmuir Street in downtown Vancouver, founded on March 15, 1913 and currently owned by the Macdonald family following their early-2000s acquisition. The hotel serves leisure travelers, corporate/business travelers, and luxury-seeking guests visiting downtown Vancouver's Convention Centre, Cruise Ship Terminal, and shopping districts, offering six distinct room categories ranging from the $379/night Executive King Guest Room to the $539/night Executive Suite, with every stay including complimentary breakfast (valued at $70), high-speed fibre-optic internet, worldwide long-distance calls, bottled Canadian spring water, and 24-hour business centre access.

The property is a heritage building designed by Canadian architect W.T. Whiteway that has undergone multiple major capital cycles, including an $11 million centennial renovation in 2008, approximately $2 million in COVID-19 shutdown renovations completed before its September 1, 2021 reopening, and 2024 room upgrades that introduced touchless room locks, Nespresso single-brew coffee machines, new mattresses and carpets, and GROHE SmartActive Rainshower heads in every guest room. Technology infrastructure includes fibre-optic TV and internet with hundreds of HD channels, 4K Chromecast-enabled smart TVs, in-room wireless phone charging, and a TravelClick-integrated online booking engine. The hotel has been recognized as a Forbes Travel Guide Recommended property across multiple cycles (2018, 2020, 2022, 2023, 2024), received AAA/CAA Best of Housekeeping and Inspected Clean certifications, and earned TripAdvisor Travellers' Choice recognition including a Best of the Best #14 ranking out of 3,246 Canadian hotels in 2020.

Revenue is generated primarily through room sales ($379-$539 nightly rack rates, with 15% discount applied to direct phone/email bookings), a no-contract corporate rate program, on-site food and beverage (Gotham Steakhouse & Cocktail Bar operated from the lobby, the renamed St. Regis Bar & Grill, and Beaucoup Bakery & Café's downtown location), the Gotham Steakhouse Dining Package (+$150 dining credit + complimentary room upgrade), secure underground parking at $40/night, and ancillary fees (mini fridge, microwave, additional guests, etc.). Distribution is entirely direct (own website, toll-free phone, email) with no disclosed OTA or third-party reseller presence. The hotel operates with 11-50 employees under General Manager Jeremy Roncoroni, Hotel Manager Casey Kitamura (13-year tenure), and Director of Sales Janet Thomas.

Name

The St. Regis Hotel

Legal name

The St. Regis Hotel

Website

https://stregishotel.com

Company type

Private

Founded year

1913

Operating status

Operating

Headcount range

11–50 employees

Short description

The St. Regis Hotel is an independent, 100% Canadian-owned boutique hotel operating 65 rooms and suites in downtown Vancouver, serving leisure and corporate travelers with on-site dining (Gotham Steakhouse, St. Regis Bar & Grill, Beaucoup Bakery), complimentary breakfast, and a no-contract corporate rate program.

Ownership category

akta.pro rank

Product category

Boutique Hotel Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (721110), Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

Keywords

• Boutique hotel accommodations
• Hotel room rentals
• On-site dining
• Corporate rate programs
• Event and meeting spaces

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Room Revenue: Primary revenue stream from 65 boutique hotel rooms and suites. Room rates range from $379 to $539 per night depending on room category. Direct bookings receive 15% discount.
2. Food & Beverage: On-site dining includes Gotham Steakhouse & Cocktail Bar (accessible from hotel lobby) and St. Regis Bar & Grill. Gotham Dining Package adds $150 dining credit to room rate. The hotel spent nearly $2 million on dining area renovations.
3. Parking Services: $40 CAD per night with unlimited in/out privileges. Underground, secured parking with 24-hour camera surveillance.
4. Ancillary Room Services: Mini fridge ($5/night, max $25), microwave ($5/night, max $25), additional bottled water ($2.50/bottle), third/fourth guest fee ($35/person/day), early check-out fee ($100), smoking violation fee ($200).
5. Corporate Rate Program: No-commitment corporate rate program allowing businesses to access corporate rates without contracts or minimum room night commitments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The St. Regis Hotel is a 65-room boutique hotel in downtown Vancouver offering overnight accommodations in six distinct room and suite categories, complemented by on-site dining at Gotham Steakhouse & Cocktail Bar, St. Regis Bar & Grill, and Beaucoup Bakery & Cafe. The hotel sells room nights at rates ranging from $379 to $539 per night, with every stay including complimentary full breakfast, Wi-Fi, worldwide phone calls, and bottled water. Additional revenue is generated from parking, ancillary in-room services, and a no-contract corporate rate program targeting business travelers.

Product overview

The St. Regis Hotel is a 65-room boutique hotel offering a portfolio of distinct room types and suites as its core products, complemented by on-site dining venues (Gotham Steakhouse & Cocktail Bar, St. Regis Bar & Grill, and the Parisian-inspired Beaucoup Bakery & Cafe) and special package offerings. The hotel operates a modular pricing structure with six distinct room categories ranging from Smart Queen/Double Guest Rooms through Executive Suites, all featuring modern amenities like 4K Chromecast-enabled TVs, Nespresso machines, and marble washrooms. Every stay includes complimentary inclusions (breakfast, Wi-Fi, worldwide calls, bottled water), with optional add-on packages such as the Gotham Steakhouse Dining Package and direct booking discounts. The property also provides business center services and serves as a base for exploring downtown Vancouver attractions.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Queen Guest Room

Quantifiable outcome

• Complimentary breakfast value of $70 per stay
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• Gotham Steakhouse & Cocktail BarcoreStrategic or Co-development PartnerVancouver's finest steakhouse accessible from the hotel lobby, open for lunch Monday-Friday and dinner 7 days a week. Features live music in the lounge five nights a week and secluded urban garden patio. Hotel offers Gotham Dining Package with $150 dining credit and room upgrades. Winner of countless awards serving Canada Prime grade beef.
• Beaucoup Bakery & CafécoreStrategic or Co-development PartnerAward-winning bakery opened its downtown location at the St. Regis Hotel. Parisian-inspired café with indoor and outdoor seating serving irresistible pastries, sandwiches, and handmade coffees. Complements hotel's complimentary breakfast offering.
• Gotham Steakhouse Dining PackageflagshipGTM or Marketing PartnerExclusive hotel package combining accommodation with Gotham Steakhouse dining credit ($150) and complimentary room upgrade to next higher category. Includes all standard complimentary inclusions.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pan Pacific Vancouver: 503-room luxury hotel directly atop Vancouver Convention Centre, the primary competitor for convention and cruise-related demand. Same full-service luxury positioning with significant scale advantage in the same micro-market.
• Shangri-La Vancouver: Luxury downtown Vancouver hotel (119 rooms) competing for the same upscale leisure and corporate clientele. Comparable full-service amenities, premium rate positioning, and downtown Vancouver location near high-end retail.
• Fairmont Pacific Rim: Adjacent luxury hotel (377 rooms) steps from Vancouver Convention Centre serving the same business, leisure, and cruise clientele. Comparable full-service amenities, Forbes-rated, and similar premium ADR positioning in the same micro-market.
• Loden Hotel: Independent boutique hotel in downtown Vancouver (77 rooms) with similar size scale, independent ownership structure, and full-service luxury positioning. Comparable target customers (business and leisure) and similar non-chain distribution strategy.
• Rosewood Hotel Georgia: Luxury heritage boutique hotel in downtown Vancouver (156 rooms) operating since 1927. Most directly comparable Vancouver luxury competitor in the same downtown submarket with similar heritage positioning, premium ADR, and on-site dining partnerships.
• Opus Hotel Vancouver: Boutique hotel (96 rooms) in Vancouver's Yaletown neighborhood, similar independent boutique positioning, comparable size scale, and overlapping target customer segments including business travelers and luxury leisure guests.
• Wedgewood Hotel & Spa: Family-owned Relais & Châteaux boutique property in downtown Vancouver (83 rooms). Strong comparable on family ownership, independent positioning, premium ADR, and Forbes/AAA-recognized service quality in the same micro-market.

Broad incumbents

• The Westin Bayshore, Vancouver: Large chain-affiliated (Marriott) waterfront Vancouver hotel (499 rooms) competing for convention, corporate, and leisure demand. Comparable full-service positioning and Forbes recognition though at much larger scale and chain distribution model.
• Fairmont Hotel Vancouver: Iconic 556-room heritage luxury hotel (built 1939) in downtown Vancouver. While not a boutique comparable in scale, it directly competes for heritage-luxury, corporate, and convention demand with the same Forbes/AAA award positioning.

Emerging players

• Auberge Vancouver Hotel: Smaller independent boutique property in downtown Vancouver targeting similar upscale leisure and corporate segments. Comparable independent ownership model, boutique positioning, and direct distribution strategy.

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/thestregishotel
• Facebookfacebook.com/StRegisHotelVancouver
• LinkedInlinkedin.com/company/the-st-regis-hotel-vancouver

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The St. Regis Hotel