Silver Spring Township

What Silver Spring Township does

Silver Spring Township is a Pennsylvania Second Class Township providing municipal government services to approximately 19,526 residents across 33.6 square miles in Cumberland County, Pennsylvania. Organized in 1757 and governed by a five-member elected Board of Supervisors overseeing six-year terms, the township operates eight functional departments: Manager's Office, Administration, Police, Finance and Budget, Community Development, Emergency Services, Parks and Recreation, Public Works, plus the Sewer Authority, Stormwater Management (MS4), and Tax Collector functions. The township delivers the full scope of municipal services including law enforcement, fire and EMS coordination, infrastructure maintenance, permitting and zoning, parks and recreation programming, sewer and stormwater management, and tax collection.

Service delivery combines in-person operations at the Township Administration Building at 8 Flowers Drive, Mechanicsburg, with a portfolio of digital platforms. Permit applications and payments are processed through BSA Online; trash and stormwater billing via AuthorityPay; parks and recreation registration through RecDesk; mass emergency notifications through the HyperReach system; and codified ordinances through eCode360. The township also operates an interactive zoning map, an eNotify electronic notification system, and an online report-a-concern portal. Operational statistics include 311 Right to Know Law requests processed in 2025, demonstrating transparency infrastructure.

As a government entity under the Pennsylvania Second Class Township Code, Silver Spring Township is funded through property taxes collected via the Cumberland County Tax Bureau, building and septic permit fees (including a $50 per-permit septic pumping fee), quarterly stormwater and trash/recycling billing, and various planning and zoning charges. The township maintains intergovernmental partnerships with Cumberland County, Mechanicsburg Borough, the Pennsylvania Emergency Management Agency (PEMA), the Pennsylvania Office of Open Records, the Silver Spring Community Fire Company, the New Kingstown Fire Company, the Silver Spring Ambulance and Rescue Association, Penn Waste for solid waste collection, and HyperReach for emergency alerting technology.

Name

Silver Spring Township

Legal name

Silver Spring Township

Website

https://sstwp.org

Company type

Private

Founded year

1757

Operating status

Operating

Headcount range

51–100 employees

Short description

Silver Spring Township is a Pennsylvania Second Class Township providing municipal services including police, emergency management, public works, permitting, parks and recreation, sewer, and tax collection to approximately 19,526 residents across 33.6 square miles in Cumberland County, Pennsylvania.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Police Protection (92212), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)

SIC

Services-Services, Nec (8900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public works administration
• Community development
• Emergency management services
• Local government operations

Headquarters

HQ city

Mechanicsburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Silver Spring Township is a Second Class Township under Pennsylvania law providing comprehensive municipal governance services to approximately 19,526 residents across 33.6 square miles in Cumberland County. Its core operations include police protection, emergency management, public works, parks and recreation, community development and permitting, sewer and stormwater management, finance and tax collection, and on-lot septic system regulation, supported by digital service platforms for permit applications, payments, and resident notifications.

Product overview

Silver Spring Township operates as a Pennsylvania Second Class Township providing comprehensive municipal services to approximately 19,526 residents across 33.6 square miles. The township offers a portfolio of government services including police protection, emergency management, public works, parks and recreation, community development, stormwater management, sewer services, and tax collection. Digital service delivery is provided through integrated online platforms: BSA Online for permit applications and payments, AuthorityPay for trash and stormwater billing, RecDesk for parks and recreation registration, Hyper-Reach for emergency alerts, and eCode360 for codified ordinances access. The township is governed by a five-member Board of Supervisors overseeing all municipal operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services Full-service municipal police department providing law enforcement, emergency response, crime prevention, and community policing services for township residents.
• Emergency Management Services Emergency management coordination, disaster response, shelter operations, and mass emergency alert notifications distributed via the Hyper-Reach mass messaging system.
• Parks & Recreation Parks, trails, athletic fields, pavilion rentals, summer camps, community events, and recreational programs managed through the RecDesk registration platform.
• Community Development & Permitting Subdivision and land development review, building inspections, zoning administration, and permit issuance through the BSA Online portal.
• Online Permit Applications Digital platform for submitting and paying for building permits, septic permits, and other municipal permits online.
• Trash & Stormwater Billing Online payment portal for trash collection and stormwater management fees via AuthorityPay, billed quarterly.
• eNotify Emergency Alerts Mass electronic notification system enabling residents to receive real-time alerts about emergencies, public notices, and critical community events.
• Sewer Authority Services Public sewer collection, treatment, user fee billing, and sewer connection permit services for properties within the township sewer service area.
• On-Lot Septic System Maintenance Septic system regulation, permit issuance, five-year inspection requirements, and pumping permit management for properties not on public sewer.
• Public Works Road maintenance, infrastructure management, leaf collection, joint compost facility operations, and general upkeep of municipal properties.
• Stormwater Management/MS4 Municipal Separate Storm Sewer System (MS4) compliance, stormwater fee management, and construction/post-construction stormwater oversight.
• Finance & Budget Services Financial planning, accounting, tax compliance, budget creation, cash management, and financial reporting for township operations.
• Tax Collection Property tax collection and management services for township residents administered through the elected Tax Collector office.
• Code Enforcement Building code compliance, zoning enforcement, and codified ordinances administration through the eCode360 platform.

Quantifiable outcome

• 2025 Right to Know Law requests processed: 311 requests demonstrating transparent government operations
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Cumberland County GovernmentcoreOthersIntergovernmental partnership with Cumberland County for various services including tax collection (Cumberland County Tax Bureau), licensing, vector control, household hazardous waste disposal, electronics recycling, voter registration, census data, and planning coordination. The township participates in county-level programs and shares resources for efficient municipal operations.
• Silver Spring Community Fire CompanycoreOthersPrimary fire protection services provider for the township, working in coordination with township Emergency Management Agency. Volunteer fire company providing emergency response, fire suppression, and community safety services.
• New Kingstown Fire CompanycoreOthersFire protection services provider for portions of the township, partnered with Silver Spring Community Fire Company. Volunteer fire department providing emergency response and fire safety services to residents.
• Silver Spring Ambulance and Rescue AssociationcoreOthersEmergency medical services provider offering critical emergency care and transport services to township residents. Essential EMS partnership for medical emergency response.
• Penn WastecoreOthersMunicipal solid waste and recycling collection services provider for Silver Spring Township residents. Handles trash collection, recycling programs, and waste management services under municipal contract.
• Simpson LibraryminorOthersPublic library services partnership providing residents access to library resources, programs, and educational materials.
• Pennsylvania Office of Open RecordscoreOthersState agency oversight for Right to Know Law compliance. Handles appeals of agency determinations on public records requests and provides regulatory guidance for township transparency requirements under Act 3 of 2008.
• Cumberland County District AttorneyminorOthersLaw enforcement partnership for certain legal matters related to Right to Know requests and municipal legal compliance in Cumberland County.
• HyperReachcoreTechnology or IntegrationMass notification system vendor providing emergency alerting software. Enables township to send critical emergency notifications to subscribers via multiple channels for public safety alerts.
• Pennsylvania Emergency Management Agency (PEMA)coreOthersState emergency management agency providing guidance, resources, and coordination for municipal emergency preparedness and disaster response under Pennsylvania Emergency Management Services Code.
• Mechanicsburg BoroughminorOthersIntergovernmental cooperation agreement (2019-11 Silver Spring Monroe Intergovernmental Agreement) for shared services, joint planning, and regional coordination on transportation and infrastructure projects.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• West Hanover Township: Dauphin County Second Class Township with full municipal services (police, public works, sewer, community development) serving a comparable suburban population — direct structural peer.
• East Pennsboro Township: Adjacent Cumberland County Second Class Township providing police, sewer, stormwater, and community development services — direct regional peer with overlapping service territory and customer base.
• Middlesex Township (Cumberland County): Cumberland County Second Class Township neighbor operating police, public works, planning/zoning, and parks/recreation services — comparable operational scope and customer base.
• Manheim Township: Lancaster County Second Class Township with a comparable full-service municipal structure including police, public works, parks and recreation, and community development serving a suburban population of similar profile.
• Upper Allen Township: Adjacent Cumberland County Second Class Township offering police, public works, community development, parks and recreation, and sewer/stormwater services to a comparable residential population — direct geographic and operational peer.
• Hampden Township: Neighboring Cumberland County Second Class Township providing the same municipal service portfolio (police, emergency services, community development, parks/recreation, public works) to a similar suburban demographic.
• Lower Paxton Township: Pennsylvania Second Class Township in Dauphin County serving a comparable suburban population with a similar portfolio of municipal services (police, public works, community development, parks/recreation, sewer, stormwater). Closest functional analog to Silver Spring's structure and scale.
• Susquehanna Township: Dauphin County Second Class Township of comparable scale operating its own police department, sewer authority, and community development services — a structurally similar Pennsylvania township peer.

Others

• Cumberland County Government: Upper-tier governmental partner and indirect peer — provides many enabling services (tax collection via Cumberland County Tax Bureau, licensing, vector control, household hazardous waste disposal, planning coordination) that define the operating envelope for Silver Spring Township.

Broad incumbents

• Derry Township (Dauphin County): Larger Pennsylvania Second Class Township (Hershey area) operating an expanded municipal service portfolio including utilities — useful larger-scale benchmark for service breadth and capital program execution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sstwp
• Xx.com/silverspringrec
• LinkedInlinkedin.com/company/sstwp

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silver Spring Township