What Softgent does

Softgent Sp. z o.o. is a privately held IoT engineering services company founded in 2017, headquartered in Gdańsk, Poland with a US entity (Softgent, LLC) in Ponte Vedra, Florida. The company designs and builds hardware-enabled IoT solutions, spanning board-level hardware design, production firmware, system integration and proprietary platform software. Its productized stack centers on the FLEXGENT IoT edge-computing platform (Multi-Access Edge Computing without complex virtualization), TRACKGENT — a UWB-based real-time location system with anchor and tag hardware — and vertical-specific applications including EMERGENT (continuous patient vital-signs and location monitoring), PROXIGENT (hand hygiene compliance), LINEGENT (vision-based manufacturing recognition), and DIRIGENT (manufacturing workflow optimization). Softgent also delivers private 5G network solutions leveraging Open RAN, integration with Radisys open broadband, and custom radio modules built around SPARK Microsystems UWB transceivers.

The business operates across three primary verticals: healthcare facilities (hospitals, emergency departments, oncology and senior living), industrial manufacturing (factories, warehouses), and telecommunications operators, plus a horizontal nearshore software development line serving clients in the Netherlands and Flemish Belgium from its Gdańsk engineering base. Revenue is generated through professional engineering services (embedded software, hardware design, DevOps, QA, compliance engineering), managed platform deployments (FLEXGENT cloud), hardware product sales (RTLS anchors/tags, UWB modules) and nearshore development contracts. Customer engagement is enterprise-direct and project-based with no publicly disclosed pricing.

The company has been founder-led by CEO Marcin Hasse (formerly of Intel and Radisys) without disclosed external institutional funding. Strategic posture in 2025 has been to broaden the partner ecosystem (Arendai, Elmodis, Radisys, SPARK Microsystems), achieve ISO/IEC 27001:2022 to qualify for larger enterprise deals, and expand addressable verticals (e.g., the EU-funded GreenSeeDrone maritime infrastructure program). Customers are concentrated in a handful of named enterprise logos across healthcare, specialty manufacturing and telecom, indicating an early commercial stage with limited but high-quality reference accounts.

Name

Softgent

Legal name

Softgent Sp. z o.o.

Website

https://softgent.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Softgent is a privately held Polish-founded IoT engineering services company that designs UWB-based RTLS hardware (TRACKGENT), an edge IoT platform (FLEXGENT), and vertical solutions for healthcare, industrial and telecom clients across Europe and the US.

Ownership category

akta.pro rank

Headquarters

HQ city

Gdansk

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IoT Engineering Services: Engineering services covering embedded software development, IoT engineering, hardware design, DevOps engineering, systems quality assurance, and 5G network solutions. Project-based professional services engagements with custom development and integration work.
2. IoT Platform Licensing and Deployment: FLEXGENT IoT platform deployment and management. Includes device provisioning, environment management, scalability mechanisms, and edge computing infrastructure management through Flexgent Management Cloud (MCA).
3. Hardware Product Sales: Sale of proprietary hardware including RTLS anchors, tags, UWB transceivers, and integrated IoT sensor devices. Board-level design to production firmware and system integration hardware.
4. Compliance Engineering Services: Compliance Engineering as a Service covering market certification (CE, UKCA, ICES-003), declarations of conformity, EMC reporting, and regulatory compliance for electronic devices targeting Europe, US, China, and India markets.
5. Nearshore Software Development: Nearshore software development and testing services targeting companies in Netherlands and Flemish Belgium, leveraging Polish (Gdansk) engineering talent in compatible time zones.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Softgent develops IoT platforms, embedded systems, RTLS products, and engineering services for connected devices and private 5G networks. The company combines board-level hardware design with production firmware and system integration, offering proprietary platforms (FLEXGENT IoT platform, TRACKGENT UWB RTLS, PROXIGENT hand hygiene compliance, EMERGENT patient monitoring) alongside custom engineering services for healthcare, industrial, and telecom clients.

Product overview

Softgent is an IoT engineering service company specializing in hardware-enabled software services that develop embedded platforms and connected devices. The company operates a platform-plus-modules architecture built around the FLEXGENT IoT platform, which provides core connectivity, device management, and edge computing capabilities. Proprietary solutions include TRACKGENT (UWB-powered RTLS for real-time location tracking), PROXIGENT (hand hygiene compliance monitoring), and EMERGENT (continuous patient monitoring). These healthcare IoT solutions work together: FLEXGENT manages device connectivity, TRACKGENT provides indoor positioning, and specialized applications like PROXIGENT and EMERGENT deliver specific healthcare workflows. For industrial applications, LINEGENT and DIRIGENT software integrates with FLEXGENT for manufacturing optimization. The company also offers 5G Private Networks leveraging Open RAN technology, RAG Systems for knowledge retrieval, and professional engineering services including embedded software, hardware design, DevOps, and quality assurance.

Differentiator

Problem solved

Functional benefit

Brands

• TRACKGENT: Scalable RTLS platform delivering precise real-time tracking of assets, equipment, and personnel using Ultra-Wideband (UWB) technology for healthcare and enterprise environments.
• FLEXGENT
• EMERGENT
• PROXIGENT
• RAG Systems

Products and services

• FLEXGENT Flexible, scalable, manageable, and secure IoT platform that simplifies deployment of commercial IoT. Provides data source integration, edge processing, device provisioning, lifecycle management, and scalability for healthcare and industrial environments. Designed for Multi-Access Edge Computing (MEC) without complex virtualization/containerization requirements.
• TRACKGENT Scalable RTLS platform delivering precise real-time tracking of assets, equipment, and personnel. Powered by Ultra-Wideband (UWB) technology, it improves operational visibility, resource utilization, and workflow efficiency across healthcare and enterprise environments. Includes Trackgent Anchor (SGNT-TGAX) and Trackgent Tag (SGNT-TGTX) hardware.
• PROXIGENT Intelligent hand hygiene compliance solution for healthcare environments using ultra-precise proximity technology and real-time feedback to improve compliance rates, strengthen patient safety, and support infection prevention initiatives.
• EMERGENT Advanced telemonitoring solution for continuous patient location and vital signs monitoring in emergency departments, oncology units, and senior living facilities. Combines real-time tracking, health monitoring, and intelligent alerts to enhance patient safety and workflow efficiency.
• 5G Private Networks Enterprise 5G private networking solutions leveraging Open RAN technology for superior performance, security, and control. Offers ultra-responsive infrastructure with low latency, customized solutions tailored to enterprise needs, and seamless integration with future technologies. Includes shield box testing services for 5G solutions.
• RAG Systems Retrieval-Augmented Generation systems providing knowledge retrieval and synthesis capabilities from structured and unstructured knowledge bases for enterprise knowledge management and AI-driven data processing.
• LINEGENT Vision-based recognition and reaction system for manufacturing environments. Detects visual signals regardless of manufacturer without interfering with machines, enables people detection, and provides immediate event registration and operator notifications.
• DIRIGENT Software component integrated with FLEXGENT for manufacturing efficiency improvements, working alongside LINEGENT for systematic problem-solving and maintenance task scheduling.
• Nurse Flow RTLS-based nurse location detection with mobile app for task management per location. RTLS tags can be assigned to patients and medical devices for comprehensive location services with 1.5m accuracy.
• Telemedicine Remote patient monitoring solution enabling patients to perform self-health checks with medical-grade wireless devices. Integrates with HIS/EHR systems via HL7 FHIR and provides two-way communication with healthcare specialists.
• IoT Engineering Services End-to-end IoT engineering services from concept to deployment, including hardware and software integration. Covers embedded software development, IoT engineering, hardware design, DevOps engineering, systems quality assurance, and 5G network solutions.
• Embedded Software Development Embedded software development services for firmware and system-level software solutions, provided for over 6 years as an outsourcing service.
• Hardware Design Hardware design services including board-level design and production firmware development.
• Systems Quality Assurance Comprehensive testing and quality assurance services for hardware and software systems.
• Customer Service Center Technical support and warranty claim processing for customers through a dedicated support system (support.softgent.com/redmine).

Quantifiable outcome

• Up to 60%+ reduction in Healthcare-Associated Infections (HAIs) with TRACKGENT monitoring of medical personnel hand hygiene compliance and clean patient bed approaches.
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability10 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• CLARAminorGTM or Marketing Partner · 2 May 2025Joint marketing event 'Spark to Shift X Softgent & CLARA' held in San Francisco on May 6, 2025. Networking, panel discussion, and workshop for tech founders and innovators. Panel titled 'The Pivot Point – Engineering Resilience Into Innovation' featuring executives from both companies.
• SPARK MicrosystemscoreTechnology or Integration · 14 April 2025Technology partnership for Ultra-Wideband (UWB) transceiver technology. Softgent integrates SPARK Microsystems' UWB chips into custom radio modules for embedded and IoT systems. Key partnership for low-power, high-performance wireless connectivity in healthcare, industrial IoT, and consumer devices. SPARK UWB transceivers offer up to 40x lower power consumption than BLE.
• Radisys CorporationcoreTechnology or Integration · 13 January 2025Softgent serves as a trusted integrator of Radisys open broadband solutions. Operates a fully operational demo site with Radisys broadband solutions in Softgent labs for testing, refinement, and showcasing integration processes. Provides end-to-end support from device lifecycle management to advanced analytics and monitoring for operators.
• ArendaicoreStrategic or Co-development Partner · 8 January 2025Strategic partnership combining Softgent's UWB-powered RTLS, Arendai's digital twin tools, and Elmodis' AI/IIoT energy monitoring to deliver integrated technologies for smarter, more sustainable industrial operations. This collaboration sets a new standard in operational efficiency and innovation, with CEO Marcin Hasse stating 'Together, we empower businesses to optimize workflows and minimize environmental impact.'
• ElmodiscoreStrategic or Co-development Partner · 8 January 2025Strategic partnership bringing together Softgent's UWB-powered RTLS, Arendai's digital twin tools, and Elmodis' AI/IIoT energy monitoring capabilities. Joint go-to-market for integrated industrial IoT solutions targeting operational efficiency and sustainability.
• Protektor S.A.minorStrategic or Co-development Partner · 11 May 2021Collaboration on 'smart footwear' technology using Flexgent IoT platform with RTLS capabilities for object location inside buildings. Joint R&D to create European-scale innovative technology for optimizing production processes and occupational health and safety in specialty footwear manufacturing.
• MicrosoftminorOthersIT and cloud service provider referenced in GDPR privacy policy as a data recipient for customer and business partner personal data processing. Azure AD integration used for Softgent support portal authentication (login.microsoftonline.com).
• GoogleminorOthersCloud service provider referenced in GDPR privacy policy as a data recipient for customer and business partner personal data processing.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sonitor Technologies: UWB-based RTLS specialist focused on healthcare and industrial indoor positioning. Similar architecture (UWB anchors and tags) and overlap on patient and equipment tracking use cases.
• CenTrak: Healthcare-focused RTLS vendor combining UWB, BLE, and infrared for patient, staff, and asset tracking in hospitals. Directly comparable to Softgent's EMERGENT and TRACKGENT healthcare workflows.
• Sewio Networks: Czech-based provider of UWB-based real-time location systems (RTLS) for manufacturing, healthcare, and logistics. Comparable to Softgent's TRACKGENT platform on underlying UWB technology and target verticals.
• Inpixon: Indoor intelligence and RTLS provider offering location analytics across industrial, healthcare, and commercial environments. Comparable in delivering real-time location and IoT sensor data to enterprise customers.
• Kontakt.io: RTLS and IoT provider using BLE and UWB for healthcare, manufacturing, and smart-building use cases. Comparable in offering location services plus IoT device management to enterprise verticals.
• Ubisense: Pioneer in UWB-based RTLS for industrial and healthcare applications. Closely comparable on UWB hardware/software stack and asset/personnel tracking use cases.

Broad incumbents

• Securitas Healthcare (formerly Stanley Healthcare): Established healthcare RTLS and asset tracking vendor with deep hospital installed base. Comparable on healthcare IoT workflows but operates as a broad incumbent across safety and security solutions.
• Siemens (MindSphere / Industrial IoT): Industrial IoT platform incumbent (MindSphere) for manufacturing and industrial customers. Comparable on industrial IoT edge and platform play but as part of a much broader automation portfolio.
• Aruba Networks (HPE): Enterprise networking incumbent offering location services and IoT connectivity as part of a broader Wi-Fi/SD-WAN portfolio. Comparable on enterprise indoor location and IoT infrastructure layers.
• PTC (ThingWorx): Industrial IoT platform (ThingWorx) serving manufacturers with connected asset and production monitoring. Comparable on IIoT platform and edge computing capabilities but at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/softgent

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softgent