Ibis Technology Limited
Ibis Technology Limited provides integrated reservation, ticketing, point of sale, and e-commerce SaaS for tourism operators including activity providers, visitor information centres, attractions, and tour and transport businesses across New Zealand and Australia.
- Company typePrivate
- Founded1998
- HeadquartersQueenstown, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ibis Technology Limited does
Ibis Technology Limited is a privately held New Zealand-based software company that provides a tourism business management SaaS platform to activity operators, visitor information centres, attractions and pools/spas, and tour and transport operators across New Zealand and Australia. Founded in 1998 and headquartered in Queenstown, the platform serves as the operational backbone for tourism businesses that require integrated booking, ticketing, point-of-sale, and e-commerce workflows across four verticalized solution tracks.
The platform is built around a single secure database architecture running on Microsoft Azure cloud infrastructure, joining reservations, e-commerce, point of sale, ticketing, finance, check-in, resource planning, membership, flight planning, stock control, events, and analytics modules on a shared data model. The IBIS Online Exchange layer connects operators to channel partners including Tourism New Zealand's i-SITE network, TripAdvisor, Rezdy, Google Things to Do, Trip.com, and Headout, while payment infrastructure integrates with Windcave, Skyzer EFTPOS, and Afterpay. Operator-owned data pipelines route to AWS Kinesis and Azure Stream, and a documented API with throttle controls enables direct partner integrations such as the Headout connection added in February 2026.
Commercial mechanics are sales-led: pricing is quote-based rather than publicly listed, sized by selected modules and transaction volume, and revenue is recurring SaaS. Distribution mixes direct operator sales with referrals through the i-SITE visitor information network, supplemented by channel-led demand from global OTA partners. The customer base spans SMB owner-operators (e.g., TIME Unlimited Tours) and enterprise tourism brands (e.g., AJ Hackett Bungy Taupo, KJET Queenstown, Hanmer Springs Thermal Reserve, Wellington Cable Car), with active product development through 2026 evidenced by version 26.0.0 and a new Customer Portal and Kiosk self-service module. The firm has no disclosed institutional funding rounds, no public revenue, and operates from a small 11–50 employee footprint.
Ibis Technology Limited firmographics
Firmographics- Name
- Ibis Technology Limited
- Legal name
- IBIS Technology
- Website
- https://ibis.co.nz
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ibis Technology Limited provides integrated reservation, ticketing, point of sale, and e-commerce SaaS for tourism operators including activity providers, visitor information centres, attractions, and tour and transport businesses across New Zealand and Australia.
- Ownership category
- akta.pro rank
Ibis Technology Limited industry classification
Industry- Product category
- Tourism Management Software
- akta.pro primary industry
- Tour/Activities/Attractions Reservation Systems (THALADAG)
- akta.pro secondary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
Keywords
Where Ibis Technology Limited is headquartered
LocationHeadquarters
- HQ city
- Queenstown
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
Ibis Technology Limited business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription / Licensing: IBIS operates as a B2B SaaS platform providing tourism business management software. Operators pay for access to the platform which includes core modules (Reservations, POS, E-Commerce) and optional modules (Membership, Finance, Stock, Events, etc.). Pricing is likely quote-based and configured per operator requirements.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Ibis Technology Limited product offering
Product offeringCore offering
IBIS Technology provides a complete, cloud-hosted tourism business management SaaS platform for activity operators, visitor information centres, attractions, and tour/transport businesses in New Zealand and Australia. The platform unifies reservations, ticketing, point of sale, e-commerce, finance, check-in, membership, stock, events, scheduling, and analytics on a single secure database, with native integrations to the TNZ i-SITE network and global OTA channel partners (TripAdvisor, Google Things to Do, Trip.com, Headout, Rezdy).
Product overview
IBIS Technology offers a complete Tourism Business Management Platform designed for operators in New Zealand and Australia. The platform follows a unified platform-plus-modules architecture with four core products: Reservations (booking management), E-Commerce (online sales), Point of Sale (in-person payments), and Ticketing (ticket management). These core products work together with eleven configurable modules including Finance, Check-in, Resource Planner, Membership, Flight Planner, Analysis, Stock, Events, and Scheduler. The system serves four primary industry segments: Activity Operators, Information Centres, Attractions/Pools/Spas, and Tours/Transport. Built on a single secure database, the platform connects to the TNZ i-SITE network and channel partners like TripAdvisor and Google Things to Do, enabling efficient operations and customer experience management for tourism businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Reservations
Quantifiable outcome
- Streamlined operational systems with immediate results after implementation
- +2 more outcomes
Companies that use Ibis Technology Limited
Customer profileNamed customers20 records
Segments4 records
Ideal customer profiles4 records
Ibis Technology Limited technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature12 records
Ibis Technology Limited partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- TNZ i-SITE NetworkcoreIntegrated connection to Tourism New Zealand's i-SITE network of visitor information centres. These i-SITEs use IBIS for their own operations and represent a core channel for distributing the platform to tourism operators across New Zealand.
- TripAdvisorcoreLeading channel partner for online travel agency distribution. IBIS operators can connect their inventory to TripAdvisor for commission-based booking referrals.
- Google Things to DocoreMajor 2025 integration that puts real-time tours and activities directly into Google Search and Maps travel modules. Drives direct, commission-free bookings for IBIS operators.
- RezdycoreChannel manager integration allowing Rezdy-connected agents to see and book add-on and add-on person price options from IBIS operators.
- Trip.comminorNew OTA connection added in 2025 expanding global online distribution network for IBIS operators.
- HeadoutminorConnected directly to IBIS API in 2026. Headout is a global experiences marketplace driving additional online bookings for IBIS operators.
- Microsoft AzurecoreCore infrastructure migrated to Microsoft Azure cloud in 2025. This is the platform's server hosting environment providing speed, stability, and the foundation for future AI capabilities.
- WindcavecorePayment gateway integration for processing online payments through IBIS e-commerce. Includes compliance with Visa 3DS requirements.
Scale indicators3 records
Recent moves5 records
Expansion highlights6 records
Ibis Technology Limited competitors and assessment
Company assessmentDirect peers
- Regiondo: European-based reservation and ticketing system for tours, activities and attractions. Comparable to IBIS in modular SaaS delivery, channel manager integrations and operator-segment focus.
- FareHarbor: Booking-Holdings-owned reservation and ticketing platform for tours, activities and attractions globally. Closest functional peer to IBIS, serving many of the same operator types (jet boats, ziplines, cruises, attractions) with a broader international footprint.
- Bokun: Tripadvisor-owned tours, activities and attractions booking platform. Directly comparable to IBIS on reservation management, channel manager functionality and online booking workflows for activity operators.
- Checkfront: Booking-Holdings-owned online booking management software for tours, activities, rentals and accommodations. Comparable in modular SaaS architecture (reservations, POS, channel manager) and target operator segments.
- Rezdy: Sydney-based reservation and channel management software for tours, activities and attractions. Direct competitor to IBIS in the ANZ region with overlapping activity-operator customer base and similar OTA distribution integrations.
- Peek Pro: Tour and activity operator software platform offering reservations, POS and online distribution. Comparable to IBIS on product scope and target verticals, with stronger US presence.
- Tiqets: Online ticketing platform for museums and attractions. Comparable to IBIS on the attraction and ticketing side of the business, though operating more as a marketplace than as an operator-facing SaaS.
- TrekkSoft: Tour and activity operator software now part of Booking Holdings (via Bokun/FareHarbor group). Overlapping feature set with IBIS across reservations, payments, channel management and customer management.
Broad incumbents
- Mindbody: Large SaaS platform for fitness, wellness, beauty and appointment-based businesses. Comparable to the Scheduler and Membership modules of IBIS, particularly for the spa/pool segment, but with a much broader non-tourism focus.
Emerging players
- Aktivov: Tour operator management software for activity and tour businesses. Direct functional overlap with IBIS, particularly around reservations, customer management and online booking for small-to-mid operators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Ibis Technology Limited social profiles
Digital presenceIbis Technology Limited financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ibis Technology Limited leadership team
Management profileNumber of profiles
Ibis Technology Limited funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ibis Technology Limited M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ibis Technology Limited
What does Ibis Technology Limited do?
IBIS Technology provides a complete, cloud-hosted tourism business management SaaS platform for activity operators, visitor information centres, attractions, and tour/transport businesses in New Zealand and Australia. The platform unifies reservations, ticketing, point of sale, e-commerce, finance, check-in, membership, stock, events, scheduling, and analytics on a single secure database, with native integrations to the TNZ i-SITE network and global OTA channel partners (TripAdvisor, Google Things to Do, Trip.com, Headout, Rezdy).
Is Ibis Technology Limited a public or private company?
Ibis Technology Limited is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ibis Technology Limited founded?
Ibis Technology Limited was founded in 1998. It employs 11 to 50 people.
Where is Ibis Technology Limited based?
Ibis Technology Limited is headquartered in Queenstown, New Zealand, in the Oceania region.
How does Ibis Technology Limited make money?
One revenue line is on record: saaS Subscription / Licensing.
Who are Ibis Technology Limited's main competitors?
Direct peers on record are Regiondo, FareHarbor, Bokun, Checkfront, Rezdy, Peek Pro, Tiqets and TrekkSoft. Mindbody is listed as a broad incumbent. Aktivov is listed as an emerging player.
Does Ibis Technology Limited have an API?
Yes. IBIS provides API connectivity for channel partners and integrations. Notable mentions include Headout connected to IBIS API directly, Rezdy connected agents integration, and API throttle limits enforced for API channel partners. An E-Commerce API System Setting allows capping spaces available on departures for API partners. Max commissions can be set via Agent Portal and API connected partners.
What industry is Ibis Technology Limited in?
Ibis Technology Limited's product category is Tourism Management Software. Its primary akta.pro industry code is THALADAG, Tour/Activities/Attractions Reservation Systems, with a secondary code of THALAMAA, Online Booking & Reservation Platforms (B2B/B2C).