What De Haven does

De Haven, legally Stichting Zorg- en Wooncentrum De Haven, is a Dutch non-profit Christian care and living center founded in 1973 and headquartered in Bunschoten-Spakenburg, Netherlands, with 251–500 employees. The organization delivers integrated elderly care across four service lines: Zorg Thuis (home care including district nursing, household support, beeldzorg via Compaan, personal alarms, dementia case management, and palliative home care), Wonen (residential care with 200+ residents across 10 small-scale dementia groups, 2 somatic/psychiatric groups, the De Boerderij dual-diagnosis unit, short-stay De Kajuit/De Botter, palliative-terminal Het Spui, and senior housing Havenstaete/Marken/Hindeloopen), Behandelpraktijk (outpatient physiotherapy, ergotherapy, dietetics, speech therapy, GZ-psychology, and geriatric medicine), and Welzijn (the Beleeftuin sensory garden, Beleefbieb experience library, sensory rooms, Levensboek, Brasserie De Haven, Jumbo convenience store, Haventaxi volunteer transport, and Kapsalon Silver). Core technology is non-AI and consists of standard digital tools: Compaan tablets for video care, electronic client records (ECD), ZorgDomein referral platform, and online booking, supplemented by De Haven's proprietary experiential care methodologies (Beleefbieb, Beleeftuin, Levensboek, Afasiekoor, De karakteristiek, Aan het roer reablement program).

Revenue is generated through a diversified mix of regulated Dutch healthcare reimbursement streams and ancillary services. Primary streams are Wet langdurige zorg (WLZ) residential care funding with income-dependent client contributions, Zorgverzekeringswet (Zvw) home nursing and paramedic treatment fees reimbursed via contracts with most Dutch health insurers, and Wet maatschappelijke ondersteuning (WMO) household support via municipal indications with CAK-collected client contributions. Secondary streams include published fee-for-service paramedic tariffs (physiotherapy €38.95/session, speech therapy €43.90, geriatric specialist €298.20/hour), personal alarm subscriptions via Zinnovators partnership, Brasserie and meal sales (€7.50–€9.80), Havenstaete and partner-managed senior apartment rental income, in-house Jumbo convenience store revenue, and tax-deductible donations via Stichting Vrienden van De Haven under De Haven's ANBI status. The organization employs a sales-led go-to-market model centered on healthcare professional referrals (GPs, Meander Medisch Centrum hospital transfer nurses, care mediators zorgbemiddelaars, dementia case managers) and regional network affiliations (DementieD2, Netwerk Palliatieve Zorg Eemland, Reable Nederland), with brand visibility built through a quarterly magazine, organic social media, community events, and Zorgkaart Nederland public reviews rather than paid advertising.

Name

De Haven

Legal name

Stichting Zorg- en Wooncentrum De Haven

Website

https://dehaven.nu

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

De Haven is a Dutch Christian non-profit elderly care foundation in Bunschoten-Spakenburg providing integrated residential, home nursing, paramedic treatment, and wellbeing services for 200+ nursing home residents and home-dwelling clients across the municipality of Bunschoten.

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (62412), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Other Residential Care Facilities (62399)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)

akta.pro secondary industries

In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Elderly care services
• Residential nursing care
• Home nursing services
• Paramedical treatment
• Dementia care services

Headquarters

HQ city

Bunschoten

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Wet langdurige zorg (WLZ) — Residential Care: Nursing home and residential care for elderly individuals who can no longer live independently is financed through the Dutch Long-term Care Act (Wet langdurige zorg, WLZ). Clients pay an income-dependent personal contribution (eigen bijdrage) set by the government. This covers intramural care including living accommodations, nursing, treatment, and welfare services.
2. Zorgverzekeringswet (Zvw) — Home Nursing and Treatment: Home nursing (wijkverpleging) and paramedic treatments are financed through the Dutch Health Insurance Act (Zorgverzekeringswet, Zvw). Care is reimbursed through the client's health insurer. De Haven has contracts with most Dutch health insurers. An excess (eigen risico) may apply per the client's insurance policy.
3. Wet maatschappelijke ondersteuning (WMO) — Household Support: Household support services for home-dwelling elderly are financed through the Social Support Act (Wet maatschappelijke ondersteuning, WMO). Clients receive an indication from the municipality and pay an income-dependent client contribution (eigen bijdrage) via CAK. It is also possible to purchase household help privately.
4. Brasserie, Meals, and Retail: Revenue from the Brasserie café (open to residents and the public), meal sales (chilled take-home, warm take-home, and dine-in), catering for events, and the in-house Jumbo supermarket. Meals are priced at €7.50 (dine-in) to €9.80 (chilled take-home), with a rittenkaart (ride card) for the Haventaxi at €42 for 20 trips.
5. Behandelpraktijk (Treatment Practice) — Paramedic Services: Paramedic treatments (physiotherapy, ergotherapy, dietetics, speech therapy, psychology, geriatric medicine) are billed according to published fee schedules. Some treatments are reimbursed from the basic health insurance (e.g., ergotherapy up to 10 hours, dietetics up to 3 hours), while others require supplementary insurance. Rates include €38.95 per physiotherapy session, €43.90 per speech therapy session, and €298.20 per hour for geriatric specialist consultation.
6. Personenalarmering (Personal Alarm) — Subscription and Commission: Personal alarm services (via Zinnovators) include one-time installation fees and a monthly subscription. The installation of home access solutions (key safe or smart lock) is a one-time cost. Monthly subscriptions cover the alarm service. De Haven provides the professional response service (alarm follow-up) for clients in its service area and receives a portion of the subscription revenue.
7. Donations and Sponsorship via Stichting Vrienden van De Haven: Stichting Vrienden van De Haven (Friends of De Haven Foundation) raises funds from sponsors and donors to financially support projects, innovations, and activities at De Haven. Donations fund complementary care, the palliative-terminal care department, and enrichment activities. Gifts from individuals and companies may be tax-deductible due to De Haven's ANBI status.
8. Seniorenwoningen (Senior Housing Rent): Rental income from senior apartments in Marken, Hindeloopen (social housing via Woningstichting Gooi & Omstreken), and Havenstaete (16 private rental apartments of 69–110 m² on the 3rd and 4th floor of the main building). Havenstaete apartments include 24-hour alarm response and on-call care services. Rental prices are not publicly disclosed.

Pricing tiers

Go-to-market motion1 record

Distribution channels10 records

Marketing channels11 records

Core offering

De Haven is a Christian care and living center (Zorg- en Wooncentrum) that delivers a full continuum of elderly care services. Its core offerings span home-based care (district nursing, household support, dementia case management, beeldzorg, personal alarm), residential nursing home care (small-scale living groups for dementia and somatic conditions, short-stay, palliative-terminal care), an outpatient Treatment Practice (physiotherapy, occupational therapy, dietetics, speech therapy, psychology, geriatric medicine), and wellbeing services (experience-oriented care facilities, brasserie, supermarket, hairdresser, transport). Services are operated as an integrated single organization based on the reablement philosophy ("Aan het roer").

Product overview

De Haven is a Christian care and living center (Zorg- en Wooncentrum) offering a comprehensive portfolio of elderly care services organized into four core divisions: (1) Zorg Thuis (Home Care) providing district nursing, domestic support, personal alarms, video care, dementia case management, and day center services; (2) Wonen (Residential Care) with the main nursing home housing over 200 residents across specialized small-scale living groups for dementia, short-term care, palliative-terminal care, and senior apartments; (3) Behandelpraktijk (Treatment Practice) offering outpatient services including physiotherapy, occupational therapy, dietetics, speech therapy, psychology, and geriatric medicine; and (4) Welzijn (Wellbeing) including activities, experience-oriented care facilities (Beleeftuin sensory garden, Beleefbieb library, sensory rooms), brasserie, convenience store, hairdresser, and transport services. Specialized offerings include De Boerderij for dual diagnosis (intellectual disability + dementia), Havenstaete senior apartments, the Compaan-based beeldzorg video care service, and the REINHELPT online learning platform for informal caregivers.

Differentiator

Problem solved

Functional benefit

Brands

• Het Spui: Palliative-terminal care department with four rooms providing warm comfort care for people with life expectancy less than three months
• De Boerderij
• Havenstaete
• De Kajuit and De Botter
• Beleeftuin
• Beleefbieb
• Volledig Pakket Thuis (VPT)
• Wijkverpleging De Haven

Products and services

• Zorg Thuis (Home Care Services) Home-based care services including district nursing (wijkverpleging), domestic support (huishoudelijke ondersteuning), personal alarm systems (personenalarmering), video care (beeldzorg via Compaan), dementia case management, palliative home care, and Volledig Pakket Thuis (complete nursing home care delivered at home) for elderly clients living in the municipality of Bunschoten.
• Wonen (Residential Nursing Home Care) Residential care accommodation in the nursing home with 10 small-scale living groups for dementia (max 8 residents each), 2 small-scale groups for combined physical/psychiatric needs, De Boerderij for intellectual disability with dementia, main wards (De Kajuit, Het Spui, De Botter) for short-stay and palliative-terminal care. Financed through WLZ.
• Behandelpraktijk (Treatment Practice) Outpatient paramedical and geriatric medical services for elderly patients referred by GPs or specialists via ZorgDomein. Includes individual sessions, screenings, house visits, and multidisciplinary coordination. Reimbursed from basic and supplementary health insurance.
• Welzijn (Wellbeing Services) Wellbeing and lifestyle services for residents and home-dwelling elderly including structured activities, reminiscence/experiential care programs, day care (Dagcentrum In de Luwte at De Punt and Kolkplein), on-site dining and meals-to-go, a volunteer supermarket, hairdressing, and volunteer-driven elderly transport.
• Volledig Pakket Thuis (Complete Care Package at Home)

Quantifiable outcome

• A waiting list of 1 to 1.5 years for small-scale dementia care groups; 9 months to 1 year for somatic care departments
• +4 more outcomes

Named customers5 records

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Stichting SprankcoreStrategic or Co-development PartnerDe Haven and Stichting Sprank jointly operate De Boerderij, a specialized small-scale residential group for people with both an intellectual disability and dementia. De Haven provides expertise in dementia and elderly care; Stichting Sprank contributes expertise in intellectual disability care. The collaboration creates a unique care model combining both specializations in one setting. A behavioral specialist is available via Stichting Sprank, and a joint brochure is available for download.
• Woningstichting Gooi & OmstrekencoreStrategic or Co-development PartnerDe Haven collaborates with Woningstichting Gooi & Omstreken to provide social rental housing for seniors in buildings Marken and Hindeloopen. Woningstichting manages property leasing while De Haven advises on allocation, giving priority to applicants with care needs. The arrangement allows elderly to live near the care center without needing immediate care.
• Reable NederlandcoreStrategic or Co-development PartnerDe Haven is affiliated with Reable Nederland, an organization promoting the reablement approach in elderly care. 'Aan het roer' (At the Helm), De Haven's person-centered care program, is based on the reablement philosophy — helping elderly regain or maintain independence by focusing on what they can still do rather than what they cannot. Reable Nederland provides the methodological framework and professional network.
• Netwerk Palliatieve Zorg EemlandminorStrategic or Co-development PartnerDe Haven participates in Netwerk Palliatieve Zorg Eemland, a regional network of palliative care providers. Availability of palliative-terminal care places at Het Spui is published on the network's website. The network facilitates knowledge sharing and coordination of palliative care across the Eemland region.
• DementieD2coreStrategic or Co-development PartnerDe Haven is affiliated with DementieD2, a dementia network in the Eemland region. Prospective dementia clients can register via the DementieD2 website to receive a case manager from De Haven. The network coordinates dementia care pathways and ensures clients receive timely and appropriate support across the care continuum.
• Amaris, Icare, Silverein, and Beweging 3.0minorStrategic or Co-development PartnerFive care organizations — Amaris, Icare, Silverein, Beweging 3.0, and De Haven — collaborate on unplanned night care (onplanbare nachtzorg) for the entire municipality of Bunschoten. Wijkverpleging De Haven provides this service even for clients of the other four organizations, ensuring 24/7 coverage across the region.
• Meander Medisch CentrumcoreStrategic or Co-development PartnerDe Haven works closely with transfer nurses (transferverpleegkundigen) from Meander Medisch Centrum hospital to coordinate admissions from hospital to short-stay care (De Kajuit, Het Spui, De Botter) or residential care. The hospital nurse checks availability with De Haven's care mediators before arranging patient transfers, streamlining the care transition process.
• Stichting Vrienden van De HavencoreStrategic or Co-development PartnerStichting Vrienden van De Haven (Friends of De Haven Foundation) is an independent charitable foundation that raises funds from sponsors and donors to support projects, innovations, and activities at De Haven. It funds the warm comfort care at the palliative-terminal department (Het Spui), including complementary therapies and room furnishings. The foundation also supports the Levensboek initiative and organizes fundraising activities. Donations may be tax-deductible due to De Haven's ANBI status.
• Green Deal Duurzame ZorgminorStrategic or Co-development PartnerDe Haven has signed the Green Deal Duurzame Zorg (Green Deal Sustainable Healthcare), a national commitment to making the healthcare sector more sustainable. Commitments include 55% CO2 reduction by 2030, climate neutrality by 2050, 25% less residual waste by 2026, and maximum circular healthcare by 2050.
• Hyundai Wittenberg AmersfoortminorOthersLocal Hyundai car dealership in Amersfoort that partially sponsored the newest electric vehicle in De Haven's elderly transport fleet (Haventaxi), contributing to the organization's all-electric vehicle commitment.
• Koelewijn's Haringinleggerij BVminorOthersLocal herring processing business (Haringinleggerij) in Bunschoten that has for multiple consecutive years treated all residents of De Haven to Hollandse Nieuwe (new Dutch herring) during the traditional herring season (late May to early July). Reflects a tradition of community support for De Haven.
• StemgeverminorStrategic or Co-development PartnerStemgever is the national organization for client confidential persons (cliëntvertrouwenspersonen) for involuntary care under the Wet Zorg en Dwang (Wzd). De Haven has arrangements with Stemgever so that clients and their legal representatives facing involuntary care measures can receive free independent support from a confidential person.
• De Boei and ANBO-PCOBminorGTM or Marketing PartnerDe Haven co-organizes the Burendag Voorproef event with De Boei (community center) and ANBO-PCOB (senior advocacy organization). This annual community event promotes caring neighborhoods and brings together diverse cultural communities (Dutch, Turkish, Polish) in Bunschoten. Held in the Beleeftuin of De Haven, the event features workshops, information stalls, and performances.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Zorgcentrum De Riethorst: Mid-sized elderly care provider in the broader Eemland region offering nursing home, home care, and paramedic services in small-scale settings—directly comparable in geography-adjacent market, scale, and integrated service model.
• Carint Reggeland: Regional nonprofit elderly care provider in Twente with nursing homes, small-scale dementia groups, home nursing, and treatment services—closely comparable mid-sized integrated Dutch care operator with similar customer mix.
• Thebe: Regional Dutch elderly care provider in the Tilburg/West-Brabant region offering nursing home, home nursing, dementia case management, and paramedic services—comparable integrated mid-sized nonprofit with similar service breadth.
• Pieter van Foreest: Mid-sized regional Dutch care organization providing nursing home, home care, and paramedic services in the Delft/Westland region—comparable nonprofit integrated care operator with similar residential and home nursing focus.
• Warande: Regional Dutch elderly care organization (Wijdemeren/Hilversum area) operating nursing homes, small-scale dementia living groups, and home nursing—directly comparable mid-sized nonprofit with comparable service portfolio and small-scale dementia specialization.

Broad incumbents

• Cordaan: One of the largest nonprofit elderly and disability care providers in the Amsterdam metropolitan area, offering nursing home, home care, dementia, and intellectual disability services—broader incumbent with overlapping capabilities including dual-diagnosis expertise comparable to De Boerderij.
• Amstelring: Large-scale Amsterdam-region elderly care organization operating nursing homes, home care, and treatment services across a broad portfolio—a larger incumbent providing comparable services but at materially greater scale and geographic breadth.
• Laurens: Large Rotterdam-based elderly care organization with nursing homes, home nursing, dementia programs, and paramedic services—broader incumbent with overlapping integrated service model and dementia specialization.

Others

• Zinnovators: Dutch healthcare technology provider supplying personal alarm devices (ZINWatch, ZINMobile) and smart home access solutions to Dutch care providers—direct partner of De Haven and adjacent enabling ecosystem player in the personal alarm and care technology stack.
• Kersten Hulpmiddelen: Dutch medical equipment lending specialist operating an equipment lending point inside De Haven's facility—adjacent ecosystem participant supplying wheelchairs, crutches, and mobility aids that complement De Haven's care delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zorg.en.wooncentrum.de.haven
• LinkedInlinkedin.com/company/zorg-en-wooncentrum-de-haven
• Instagraminstagram.com/dehaven_zorg_en_wooncentrum

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about De Haven