Nikka
Nikka Inc. is a privately held, founder-stage company building customizable conversational AI agents for phone, WhatsApp, Slack, and other channels, serving both SMBs via pre-built templates and enterprises via bespoke integrations under a tiered subscription model.
- Company typePrivate
- Founded-
- HeadquartersNew York, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Nikka does
Nikka Inc. is a privately held, founder-stage company headquartered in New York, NY that develops customizable conversational AI agents for phone, messaging, and business workflow automation. Its product is a multi-platform AI Agent that operates across phone calls, WhatsApp, Slack, and other messaging channels, with configurable behavior, tone, accent, and workflows, and supports use cases including 24/7 phone support, automated lead qualification, appointment scheduling with calendar integration, and consistent cross-channel customer engagement. The underlying technology combines natural language processing, speech and audio processing for voice calls, and process automation executed by autonomous agents across text and audio modalities, with claims of bank-level encryption and global regulatory compliance.
The company monetizes through a subscription model with tiered customization: an entry-level tier offering pre-built templates on monthly billing aimed at small and medium businesses, and an enterprise tier offering bespoke development and complex integrations on annual contracts. Go-to-market is a dual motion combining CEO-led consultative enterprise field sales with a self-serve product-led growth tier for SMBs, supported by a bilingual English/Spanish website and a LinkedIn presence as the primary marketing channel. The company is privately held by its two founders, Nicolas Mayorga (CEO, former Fortune 500 Product Executive and Lead Frontend Engineer) and David Botero (CTO, former Chief AI Architect at multinational firms), and currently serves North America with signals of intent toward Spanish-speaking markets. No funding rounds, named customers, patents, partnerships, or headcount figures are disclosed in the available data.
Nikka firmographics
Firmographics- Name
- Nikka
- Legal name
- Nikka Inc.
- Website
- https://nikka.dev
- Company type
- Private
- Operating status
- Operating
- Short description
- Nikka Inc. is a privately held, founder-stage company building customizable conversational AI agents for phone, WhatsApp, Slack, and other channels, serving both SMBs via pre-built templates and enterprises via bespoke integrations under a tiered subscription model.
- Ownership category
- akta.pro rank
Nikka industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Voice Assistants & Voice UI (VUI) (HDAAAFAD), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where Nikka is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Nikka business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- AI Agent Subscription Services: Subscription-based revenue model for AI agent services across multiple channels (phone, WhatsApp, Slack). Offers tiered customization levels from basic to enterprise, suggesting recurring subscription revenue with potential for upsell to higher customization tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Configuration |
| Subscription | Annual | Enterprise Integration |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Nikka product offering
Product offeringCore offering
Nikka develops and sells a conversational AI Agents platform that autonomously handles customer interactions across phone calls, WhatsApp, Slack, and other messaging channels. The platform offers configurable behavior, tone, and workflows to automate 24/7 customer support, lead qualification, and appointment management for businesses of varying sizes, with tiered customization from pre-built templates to bespoke enterprise integrations.
Product overview
Nikka offers a unified AI Agents platform that operates as a multi-channel conversational AI solution. The core product provides AI Agents capable of natural conversations across phone calls, WhatsApp, and Slack, with enterprise-grade security. The platform offers varying customization levels—from pre-built templates to bespoke enterprise integrations—enabling businesses to automate lead qualification, appointment management, and customer support workflows.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 24/7 availability for customer interactions without manual intervention
Companies that use Nikka
Customer profileSegments2 records
Ideal customer profiles2 records
Nikka technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature6 records
Nikka partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights5 records
Nikka competitors and assessment
Company assessmentBroad incumbents
- Cognigy: Cognigy is an established enterprise conversational AI platform serving large contact centers with agent automation, comparable in feature scope but with a broader enterprise footprint than Nikka.
- Kore.ai: Kore.ai offers an enterprise-wide conversational AI and agent platform spanning multiple industries and channels—overlapping Nikka's multi-channel agent thesis but serving a much broader portfolio of use cases.
Direct peers
- Sierra AI: Sierra builds conversational AI agents for enterprise customer service, comparable to Nikka's multi-channel AI agent offering with autonomous workflows and lead qualification.
- Air AI: Air AI provides autonomous conversational AI agents for phone-based sales and customer service workflows, overlapping with Nikka's lead qualification and 24/7 phone capabilities.
- Voiceflow: Voiceflow is a conversational AI platform that supports multi-channel deployment and enterprise customization, similar to Nikka's tiered customization and multi-channel agent approach.
- PolyAI: PolyAI develops enterprise voice assistants for customer service automation, comparable to Nikka in deployment of natural-sounding conversational agents at the phone channel.
- Bland AI: Bland provides AI phone agents that automate inbound and outbound calls with natural-sounding voice, directly overlapping with Nikka's 24/7 phone support capability.
- Decagon: Decagon provides AI agents for customer support across multiple channels, directly competing with Nikka's conversational AI platform for enterprise CX automation budgets.
- Vapi: Vapi offers a developer platform for building and deploying AI voice agents for phone support—the same core use case that anchors Nikka's flagship phone agent product.
- Retell AI: Retell AI builds conversational voice AI agents with configurable behavior and tone for phone-based customer interactions, closely paralleling Nikka's phone agent feature set.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Nikka social profiles
Digital presenceNikka financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nikka leadership team
Management profileNumber of profiles
Profiles2 records
Nikka funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nikka M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nikka
What does Nikka do?
Nikka develops and sells a conversational AI Agents platform that autonomously handles customer interactions across phone calls, WhatsApp, Slack, and other messaging channels. The platform offers configurable behavior, tone, and workflows to automate 24/7 customer support, lead qualification, and appointment management for businesses of varying sizes, with tiered customization from pre-built templates to bespoke enterprise integrations.
Is Nikka a public or private company?
Nikka is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Nikka founded?
Nikka was founded in -1.
Where is Nikka based?
Nikka is headquartered in New York, United States, in the North America region.
How does Nikka make money?
One revenue line is on record: AI Agent Subscription Services.
Who are Nikka's main competitors?
Broad incumbents on record are Cognigy and Kore.ai. Direct peers are Sierra AI, Air AI, Voiceflow, PolyAI, Bland AI, Decagon, Vapi and Retell AI.
Does Nikka have an API?
No public API is recorded for Nikka.
What industry is Nikka in?
Nikka's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAD, Voice Assistants & Voice UI (VUI). Its NAICS code is 5132 and its SIC code is 7372.