C2 Solutions
C2 Solutions is a privately held, Needham, Massachusetts-based IT services firm with 1-10 employees providing on-site and remote IT support, networking, security, and hardware services to home users and small businesses via time-based professional services billing and referral-driven local acquisition.
- Company typePrivate
- Founded2000
- HeadquartersNeedham, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What C2 Solutions does
C2 Solutions is a privately held IT services firm incorporated in 2000 and headquartered at P.O. Box 396, Needham, Massachusetts (contact: (877) 223-8989, [email protected]). The company operates with 1-10 employees and delivers on-site and remote IT support to two customer segments: residential home users and small businesses. Service delivery is direct-to-customer via a toll-free phone line, a Squarespace-hosted website (c2solutions.biz) with a contact form, and in-person home or office visits. Acquisition is referral-driven and locally concentrated in the Massachusetts market, with no paid marketing, partnerships, or external distribution channels documented.
The company's service portfolio is organized into two lines. "Home Support" covers residential troubleshooting, system and network setup, peripheral setup (printers, smartphones, PDAs, cameras, scanners, multimedia devices), and software setup. "Business Solutions" delivers corporate-level IT support to small businesses, spanning hardware support (PCs, Macs, servers, network equipment), system administration across Windows, Mac OS, Unix, Red Hat Linux, and Solaris, application support (Microsoft Office, SQL Server, email systems), LAN/WAN infrastructure (hubs, switches, routers, DNS, firewall, VPN), security (Cisco PIX/ASA firewalls, personal firewall setup), virus and malware protection, disaster recovery planning, and system migrations. The underlying technology is a broad, conventional IT support stack with no proprietary platform, software product, or technology differentiator disclosed.
C2 Solutions generates revenue as a professional services provider using time-based billing on a pay-as-you-go cadence. Common tasks carry published time estimates (system setup: 2 hours, network setup: 2 hours, hard drive replacement: 3 hours, peripheral setup: 30 minutes, software setup: 30 minutes), but actual pricing is quote-based and not publicly disclosed. There is no evidence of recurring managed-service contracts, subscription pricing, external funding, institutional investors, partnerships, certifications/compliance credentials, named customer logos, or formal management team disclosure in the available data.
C2 Solutions firmographics
Firmographics- Name
- C2 Solutions
- Legal name
- C2 Solutions
- Website
- https://c2solutions.biz
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- C2 Solutions is a privately held, Needham, Massachusetts-based IT services firm with 1-10 employees providing on-site and remote IT support, networking, security, and hardware services to home users and small businesses via time-based professional services billing and referral-driven local acquisition.
- Ownership category
- akta.pro rank
C2 Solutions industry classification
Industry- Product category
- IT Support Services
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
Keywords
Where C2 Solutions is headquartered
LocationHeadquarters
- HQ city
- Needham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
C2 Solutions business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales
Revenue model
- IT Support Services: Hourly or task-based professional services for home and small business IT support, including troubleshooting, setup, and configuration work. Services are billed based on time estimates (e.g., system setup: 2 hours, peripheral setup: 30 minutes).
- Business IT Coverage: Ongoing IT support for small businesses providing dependable and reliable coverage around the clock, including hardware support, system support, and security services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Home IT Support - Time-based billing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
C2 Solutions product offering
Product offeringCore offering
C2 Solutions provides on-site and remote IT support services for home users and small businesses, covering hardware (PCs, Macs, servers, peripherals), software (Windows, Mac OS, Unix/Linux), networking (LAN/WAN, DNS, VPN), security (firewalls, virus protection), and disaster recovery. Services are delivered through phone-based support, on-site home and office visits, and website inquiries, with two distinct service lines: Home Support for residential customers and Business Solutions for small businesses.
Product overview
C2 Solutions is an IT services company offering a portfolio of two main service lines: Home Support and Business Solutions. Home Support provides residential IT services including troubleshooting, system/network/peripheral setup, and device support. Business Solutions delivers corporate-level IT support to small businesses with 24/7 coverage, encompassing hardware support, system administration (Windows, Mac OS, Unix/Linux), application support, LAN/WAN networking, security, virus protection, disaster recovery, and system migrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Support
Companies that use C2 Solutions
Customer profileSegments2 records
Ideal customer profiles2 records
C2 Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
C2 Solutions partnerships and signals
Strategic signalScale indicators2 records
Recent moves1 record
C2 Solutions competitors and assessment
Company assessmentDirect peers
- Geek Squad (Best Buy): Best Buy's Geek Squad is a direct competitor offering on-site and remote IT support, device setup, virus removal, and network services to home users and small businesses nationwide.
- HelloTech: HelloTech provides on-demand in-home and remote tech support for consumers and small businesses covering device setup, networking, and smart home installation — closely mirroring C2 Solutions' home support model.
- NerdsToGo: NerdsToGo is a franchise network of local IT service providers serving small businesses and residential customers with break/fix, networking, and cybersecurity services — a direct comparable business model.
Broad incumbents
- CompuCom: CompuCom is a managed IT services provider delivering end-user computing, network, and security support — overlaps directly with C2 Solutions' service portfolio but operates at enterprise scale.
- Office Depot / OfficeMax IT Services: Office Depot's in-store and on-site Tech Services deliver PC setup, repair, and small-business IT support, competing in the same SMB/consumer IT services category as C2 Solutions at much larger scale.
- Staples Connect (Tech Services): Staples offers in-store and on-site technology support for small businesses and home users, including device setup, network configuration, and cybersecurity — a broad incumbent in adjacent retail-IT services.
- Insight Enterprises: Insight is a global IT solutions and services provider offering hardware, software, networking, and managed services to SMBs and enterprises — overlapping with C2 Solutions across the SMB IT support category.
- CDW Corporation: CDW provides IT hardware, software, and integrated services to small and mid-sized businesses including networking, security, and deployment support, serving the same SMB IT customer base as C2 Solutions but at much greater scale.
Emerging players
- Backblaze: Backblaze provides cloud backup and disaster recovery solutions referenced by C2 Solutions as part of its service stack. While not a direct service competitor, it represents an emerging technology partner/advertent overlap in backup and DR services.
Regional players
- Your IT Department: Your IT Department is a New England–based managed IT services provider serving small and mid-sized businesses in the greater Boston and Massachusetts area — a regional peer with comparable service offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
C2 Solutions social profiles
Digital presenceC2 Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
C2 Solutions leadership team
Management profileNumber of profiles
Profiles1 record
C2 Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
C2 Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about C2 Solutions
What does C2 Solutions do?
C2 Solutions provides on-site and remote IT support services for home users and small businesses, covering hardware (PCs, Macs, servers, peripherals), software (Windows, Mac OS, Unix/Linux), networking (LAN/WAN, DNS, VPN), security (firewalls, virus protection), and disaster recovery. Services are delivered through phone-based support, on-site home and office visits, and website inquiries, with two distinct service lines: Home Support for residential customers and Business Solutions for small businesses.
Is C2 Solutions a public or private company?
C2 Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was C2 Solutions founded?
C2 Solutions was founded in 2000. It employs 1 to 10 people.
Where is C2 Solutions based?
C2 Solutions is headquartered in Needham, United States, in the North America region.
How does C2 Solutions make money?
Two revenue lines are on record. IT Support Services are the primary driver. The others are business IT Coverage.
Who are C2 Solutions's main competitors?
Direct peers on record are Geek Squad (Best Buy), HelloTech and NerdsToGo. Broad incumbents are CompuCom, Office Depot / OfficeMax IT Services, Staples Connect (Tech Services), Insight Enterprises and CDW Corporation. Backblaze is listed as an emerging player. Your IT Department is listed as a regional player.
Does C2 Solutions have an API?
No public API is recorded for C2 Solutions.
What industry is C2 Solutions in?
C2 Solutions's product category is IT Support Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services). Its NAICS code is 5415 and its SIC code is 7371.