Sourceit BPO
- Company typePrivate
- Founded-
- HeadquartersChicago, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
Sourceit BPO firmographics
Firmographics- Name
- Sourceit BPO
- Legal name
- SOURCEit Technologies, Inc.
- Website
- https://sourceitbpo.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Sourceit BPO industry classification
Industry- Product category
- Business Process Outsourcing Services
- akta.pro primary industry
- General Customer Service (Order/Account/Inquiries) (BPAAABAA)
Keywords
Where Sourceit BPO is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Sourceit BPO business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Outsourced Team Services: The company generates revenue by providing businesses with remote offshore professionals who handle various operational tasks including customer support, sales, back-office work, and specialized services. Clients pay for the staffing and management of these offshore teams, achieving significant cost savings compared to local hiring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | All-Inclusive Model with No Hidden Charges |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Sourceit BPO product offering
Product offeringCore offering
Sourceit BPO provides businesses with managed remote offshore teams based in the Philippines, covering customer support, sales and lead generation, back-office operations, SaaS onboarding, financial/insurance processing, and virtual assistance. The offering is sold on an all-inclusive pricing model with flexible scaling up or down based on demand, and is marketed on cost savings of up to 70% versus local hiring.
Product overview
Sourceit BPO operates as a business process outsourcing (BPO) company offering a comprehensive suite of remote offshore team services. The core offering is their Remote Offshore Team solution, which provides businesses with access to skilled professionals from the Philippines while achieving up to 70% cost savings. The service portfolio is organized into interconnected modules: Customer Support Services (covering multi-channel engagement via chat, phone, email, and social media), Sales and Lead Generation Services, Back-Office Support (including data entry, bookkeeping, CRM management, content moderation), SaaS Customer Onboarding, Financial and Insurance Services, and Virtual Assistant Services. All services are delivered through an all-inclusive pricing model with no hidden charges, designed to scale during peak hours and scale down during off-peak periods. The company serves multiple industries including Software and Technology, Healthcare, E-Commerce and Retail, Hospitality and Tourism, Finance, and Gaming and Entertainment.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote Offshore Team Services
- Customer Support Services
- Sales and Lead Generation Services
- Back-Office Support Services
- SaaS Customer Onboarding
- Financial and Insurance Services
- Virtual Assistant Services
Quantifiable outcome
- 70% cost savings on operational expenses including wages, office expenses, employee benefits
- +2 more outcomes
Companies that use Sourceit BPO
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles7 records
Sourceit BPO technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Sourceit BPO partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Sourceit BPO competitors and assessment
Company assessmentBroad incumbents
- TTEC: TTEC (formerly TeleTech) is a large global CX and BPO incumbent serving enterprise clients across customer support, sales, and digital experience — overlapping with Sourceit BPO's customer service offering but at significantly larger scale and enterprise focus.
- iQor: iQor is a global BPO delivering customer support and back-office services with significant Philippines operations, competing for the same offshore-outsourced support engagements that Sourceit BPO targets.
- Teleperformance: Teleperformance is one of the world's largest BPO and customer experience providers with offshore delivery across multiple countries, including the Philippines, serving enterprise clients in the same verticals as Sourceit BPO.
- Concentrix: Concentrix is a major global CX/BPO provider with extensive Philippines delivery operations, serving enterprise clients across technology, financial services, healthcare, and ecommerce — the same verticals as Sourceit BPO but with a vastly broader portfolio.
Direct peers
- FCR: FCR (First Call Resolution) is a US-based BPO specializing in customer service, live chat, and back-office support with offshore delivery centers — competing in the same mid-market customer support segment as Sourceit BPO.
- TaskUs: TaskUs is a publicly-traded customer experience and BPO provider with major delivery operations in the Philippines and a focus on serving tech, fintech, ecommerce, and gaming clients — directly mirroring Sourceit BPO's vertical mix and offshore delivery model.
- Wow 24-7: Wow 24-7 is a BPO firm offering 24/7 customer support and back-office services with offshore teams, targeting a similar SMB/mid-market buyer profile to Sourceit BPO.
- Open Access BPO: Open Access BPO is a Philippines-headquartered offshore outsourcing firm delivering customer support, lead generation, and back-office services to global clients, making it a closely comparable direct peer in scale and delivery geography.
- SupportNinja: SupportNinja provides outsourced customer support and back-office teams from the Philippines targeting US-based SMB and mid-market clients, offering very similar cost-driven value proposition and service catalog to Sourceit BPO.
Emerging players
- Liveops: Liveops operates a cloud-based contact center platform leveraging on-demand remote agents in the US for customer support and sales — an emerging alternative model that competes for the same outsourced customer support budgets as Sourceit BPO.
Market position
Strengths4 records
Weaknesses3 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Sourceit BPO social profiles
Digital presenceSourceit BPO financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sourceit BPO leadership team
Management profileNumber of profiles
Profiles8 records
Sourceit BPO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sourceit BPO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sourceit BPO
What does Sourceit BPO do?
Sourceit BPO provides businesses with managed remote offshore teams based in the Philippines, covering customer support, sales and lead generation, back-office operations, SaaS onboarding, financial/insurance processing, and virtual assistance. The offering is sold on an all-inclusive pricing model with flexible scaling up or down based on demand, and is marketed on cost savings of up to 70% versus local hiring.
Is Sourceit BPO a public or private company?
Sourceit BPO is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sourceit BPO founded?
Sourceit BPO was founded in -1. It employs 51 to 100 people.
Where is Sourceit BPO based?
Sourceit BPO is headquartered in Chicago, United States, in the North America region.
How does Sourceit BPO make money?
One revenue line is on record: outsourced Team Services.
Who are Sourceit BPO's main competitors?
Broad incumbents on record are TTEC, iQor, Teleperformance and Concentrix. Direct peers are FCR, TaskUs, Wow 24-7, Open Access BPO and SupportNinja. Liveops is listed as an emerging player.
Does Sourceit BPO have an API?
No public API is recorded for Sourceit BPO.
What industry is Sourceit BPO in?
Sourceit BPO's product category is Business Process Outsourcing Services. Its primary akta.pro industry code is BPAAABAA, General Customer Service (Order/Account/Inquiries).