Sociaal Team Gouda

What Sociaal Team Gouda does

Sociaal Team Gouda is a publicly funded social support organization serving residents of Gouda, Netherlands. It provides free, multidisciplinary assistance across nine life domains: finances and debt, loneliness and grief, family and parenting, health and identity, housing and transport, caregiving (mantelzorg), relationships and separation, work and benefits, and community participation. The organization operates through three neighborhood-based teams (Noord, Oost, West) and serves all age groups from 0 to 100+. It is structured as part of the Coöperatie Sociaal Teams 0-100+ Midden-Holland U.A., a cooperative legal entity coordinating social support professionals across the Midden-Holland region. Founded in 2018, the organization is headquartered at Zuidelijk Halfrond 1, 2801 DD Gouda.

The technology stack consists of the Hello case management system for storing client dossiers, appointments, and communication records, hosted in secured Dutch data centers compliant with NEN7510 healthcare information security standards, with two-factor authentication for staff access. Two proprietary digital capabilities are deployed: JeugdMATCH, a regional digital referral index that enables professionals already involved with the same client to find each other and coordinate care while limiting visibility of substantive case information; and the mijn.sociaalteamgouda.nl client portal, which allows clients to communicate with care providers, download chat conversations and dossier components, and manage data portability.

The business model is entirely publicly funded. The Municipality of Gouda acts as sole commissioning client under Dutch legal frameworks — the Jeugdwet (Youth Act), WMO (Social Support Act), and AVG (GDPR). Services are provided free of charge to all Gouda residents; there is no per-user pricing, no commercial revenue stream, and no equity investors. Access is multi-channel: phone (088 900 4321 with callback), in-person consultations at neighborhood locations, online registration via the website, and free training programs (e.g., Cursus Houd me vast, Training Weerbaarheid, housing market workshops). Quality assurance is anchored by the Sterk Sociaal Werk certification held since 2023 and re-certified in 2025, plus a client satisfaction score of 8.1/10 in 2025 with zero data breaches and two formal complaints across 2,346 closed trajectories.

Name

Sociaal Team Gouda

Legal name

Coöperatie Sociaal Teams 0-100+ Midden-Holland U.A.

Website

https://sociaalteamgouda.nl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Sociaal Team Gouda is a publicly funded social support organization providing free, multidisciplinary assistance to residents of Gouda, Netherlands, across daily life challenges through three neighborhood-based teams and a regional cooperative structure.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Social Assistance (624), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Health & Health Equity/Social Determinants Units (HLAJAAAO)

akta.pro secondary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Social support services
• Youth social work
• Family support
• Community welfare
• Municipal social care

Headquarters

HQ city

Gouda

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. Municipal Government Funding: Sociaal Team Gouda is funded by the municipality of Gouda as a public social services organization. Services are provided free of charge to residents. The organization operates under the legal framework of the Jeugdwet (Youth Act), WMO (Social Support Act), and AVG (GDPR).

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Sociaal Team Gouda provides free, multidisciplinary social support services to residents of Gouda, Netherlands, helping them with daily-life challenges including finances and debt, loneliness and grief, family and parenting, health and stress, caregiving, relationships and separation, work and benefits, housing, and community participation. The organization operates three neighborhood-based teams (Sociaal Team Noord, Oost, and West), offers free training programs such as 'Cursus Houd me vast' and 'Training Weerbaarheid', and delivers coordinated care under the Jeugdwet (Youth Act) and WMO (Social Support Act) frameworks.

Product overview

Sociaal Team Gouda is a social support organization providing assistance to residents of Gouda with questions about daily life challenges. The organization operates three teams (Noord, Oost, and West) and offers support across multiple life domains including finances/debt, loneliness/grief, family/parenting, health, caregiving (mantelzorg), relationships/divorce, work/benefits, and community activities. Services include free training programs and individual support, with no fee charged for their services. The organization is part of the Coöperatie Sociaal Teams 0-100+ Midden-Holland U.A.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Social Support Trajectories

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Coöperatie Sociaal Teams 0-100+ Midden-Holland U.A.coreStrategic or Co-development PartnerSociaal Team Gouda is part of the Cooperative of Social Teams 0-100+ Midden-Holland. The cooperative is the legal entity responsible for the social support services across the region, including employment, education, and social services professionals.
• Gemeente Gouda (Municipality of Gouda)coreOthersThe municipality of Gouda is the commissioning client and primary funder of Sociaal Team Gouda. Services are provided under municipal contract based on the Jeugdwet (Youth Act) and WMO (Social Support Act).
• JeugdMATCHcoreTechnology or IntegrationRegional digital referral index for youth care. Allows professionals involved with the same youth to find each other and coordinate support. Only professionals already involved with a client can see them in the system. Used for all youth under 18 and for 18-23 year olds after assessment.
• GGD (Meldpunt Zorg en Overlast)minorStrategic or Co-development PartnerIn exceptional cases where support is insufficient and there are serious concerns about wellbeing, Sociaal Team Gouda can consult with GGD without client consent.
• Veilig ThuisminorStrategic or Co-development PartnerWhen child protection or domestic violence concerns arise, Sociaal Team Gouda can share information with Veilig Thuis (Safe Home) without client consent under the Meldcode kindermishandeling and huiselijk geweld.
• Raad voor de KinderbeschermingminorStrategic or Co-development PartnerCourt-based child protection agency. Sociaal Team Gouda can request investigations and share information in cases of serious child safety concerns.
• Advies- en Klachtenbureau Jeugdzorg (AKJ)minorOthersFor youth receiving care under a municipal decision who are dissatisfied, AKJ provides access to an independent confidential person at no cost.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MEE: MEE is a major Dutch non-profit providing social support and information to people with disabilities and chronic conditions, operating through similar regional/local service models funded by public commissioning. Directly comparable to Sociaal Team Gouda's service to persons with disabilities within its broader population mandate.
• Humanitas: Humanitas is a Dutch association providing social support services including companionship, practical help, and integration activities for vulnerable groups across the Netherlands. Directly comparable to Sociaal Team Gouda in target population (residents facing social challenges), free-to-client model, and reliance on community-based social support delivery.
• Kwadraad: Kwadraad is a Dutch regional social work organization delivering community-based social support, including family support and casework, in the Zuid-Holland region. Directly comparable in service mix (individual/family social support, free-to-client delivery, public commissioning model) and in geographic overlap with the Midden-Holland area where Sociaal Team Gouda operates.

Others

• Movisie: Movisie is the Dutch knowledge institute for the social domain, working on social work, welfare, and community support - the same thematic area as Sociaal Team Gouda. Comparable as an ecosystem participant shaping practice standards and innovation pathways for municipal social support delivery.
• Sociaal Werk Nederland: Dutch branch organization for social work that awards the Sterk Sociaal Werk quality label held by Sociaal Team Gouda. Comparable as the industry body setting standards for the same social work profession and certifying peer organizations with similar quality frameworks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xtwitter.com/sociaalteamgouda
• Facebookfacebook.com/sociaalteamgouda
• LinkedInlinkedin.com/company/sociaal-team-gouda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sociaal Team Gouda