Office Pavilion Hawaii

What Office Pavilion Hawaii does

Office Pavilion Hawaii, legally Contract Furnishers of Hawaii, Inc., is a full-service commercial office furniture dealership and interior solutions provider founded in 1986 by Gerri Hayes and headquartered in Honolulu. The company holds MillerKnoll Platinum Certified Dealer status and serves as the certified Herman Miller dealer for Hawaii and the Pacific Rim, operating from a 4,700 sf downtown Honolulu showroom and a 9,000+ sf warehouse and service facility on Sand Island. Its core offering is integrated FF&E delivery spanning seating, desks and workspaces, tables, storage, space division, and healthcare furniture sourced from 165+ manufacturers including Herman Miller, Knoll, Geiger, HAY, NaughtOne, and Framery, augmented by an OP Build Division for DIRTT-based modular interior construction.

The company monetizes primarily through one-time furniture sales combined with bundled professional services: space planning and design using AutoCAD, CET Designer, CAP Studio, and Z-Axis; project management; delivery and installation with capacity for 3,500+ workstation buildings; reconfiguration and relocation; ongoing service and warranty support under Herman Miller's 12-year, 3-shift warranty; and storage and asset/inventory management with an in-house refurbishment shop. Customer segments are diversified across federal/state/local government (with GSA, Navy FISC, and PACOM/JIOC contracts plus security clearances), commercial enterprises, K-12 and higher education, and healthcare, with named clients including the VA Akaka Clinic, Hawaii Pacific Health, Punahou School, Hawaii Pacific University, Hawaiian Host Group, Servco, Hensel Phelps, and Tori Richard.

Distribution combines direct field sales for enterprise and government projects, showroom-based sales for smaller commercial inquiries, GSA contract vehicles for federal procurement, and channel partnerships with the local architecture and design community. The company is a privately held Certified Woman-Owned Small Business led by Wendy Shewalter (Principal/CEO/President) and Bruce Shewalter (COO), with no disclosed institutional or PE/VC ownership. Leaf Financing is offered as a customer-facing payment option. Operations span Hawaii and the Pacific Rim, including Guam, Japan, Korea, Okinawa, and Singapore.

Name

Office Pavilion Hawaii

Legal name

Contract Furnishers of Hawaii, Inc.

Website

https://op-hawaii.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Office Pavilion Hawaii is a privately held, MillerKnoll Platinum Certified commercial furniture dealership and interior construction provider serving government, commercial, education, and healthcare clients across Hawaii and the Pacific Rim since 1986.

Ownership category

akta.pro rank

Product category

Commercial Office Furniture Dealership

NAICS

Furniture Retailers (449110), Office Equipment Merchant Wholesalers (42342)

SIC

Retail-Furniture Stores (5712), Wholesale-Furniture & Home Furnishings (5020)

akta.pro primary industry

Home Office Furniture Retail (Desks, Office Chairs, Bookcases, Filing/Storage) (CRAIAAAD)

akta.pro secondary industry

Furniture (Residential & Commercial) Wholesale Distribution (CRAOAFAA)

Keywords

• Commercial office furniture
• Furniture dealership services
• Space planning design
• Furniture installation services
• Modular interior construction

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Furniture Product Sales: Office Pavilion Hawaii sells a comprehensive range of office furniture including seating, desks/workspaces, tables, storage, accessories, space division, and healthcare furniture through their manufacturer partnerships with Herman Miller, Knoll, Geiger, NaughtOne, HAY, and 165+ other manufacturers.
2. Delivery and Installation Services: The company provides delivery and installation services as part of Herman Miller's Certified Dealer Network, managing product delivery and installation every step of the way for customers.
3. Service and Warranty: The company provides ongoing maintenance services in support of Herman Miller's 12-year, 3-shift warranty, including in-house repair services and a Service Punch Technician for on-site repairs.
4. Space Planning and Design Services: The company provides consultative design services for end-users and assists architects and design professionals with specifications, floor plans, 3D drawings, and photorealistic renderings. They partner with the local A&D community.
5. Project Management: Streamlines the specifying and ordering of furnishings, reducing purchasing costs, improving order accuracy, and shortening order cycles for clients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Office Pavilion Hawaii is a full-service commercial office furniture dealership and MillerKnoll Platinum Certified Dealer serving Hawaii and the Pacific Rim. The company sells premium office furniture (seating, desks, tables, storage, space division, healthcare furniture) from 165+ manufacturers including Herman Miller, Knoll, Geiger, NaughtOne, and HAY, and bundles it with professional services covering space planning, project management, delivery and installation, reconfiguration, warranty service, and asset inventory management. It also offers DIRTT modular interior construction and Framery smart pods through dedicated divisions.

Product overview

Office Pavilion Hawaii operates as a full-service office furniture dealership and Herman Miller Platinum Certified Dealer, offering a comprehensive portfolio of furniture products and professional services. The product portfolio includes core furniture categories (seating, desks/workspaces, tables, storage, space division, healthcare furniture) spanning multiple brand portfolios (Herman Miller, Knoll, Geiger, HAY, NaughtOne, Framery, and 160+ additional manufacturers). Key products include the Aeron Chair and other Herman Miller ergonomic seating, Framery smart pods for soundproof private workspaces, and DIRTT modular interior construction solutions. Services are integrated as a unified offering encompassing space planning and design, project management, delivery and installation, reconfiguration and relocation, service and warranty, and storage and asset inventory management—all designed to take projects from inception through completion. The company serves commercial, government, education, healthcare, and interior construction markets across Hawaii and the Pacific Rim.

Differentiator

Problem solved

Functional benefit

Brands

• OP Build: Interior construction division partnering with DIRTT for modular construction solutions.

Products and services

• Delivery and Installation Services Professional delivery and installation services provided as part of Herman Miller's Certified Dealer Network, managing product delivery and installation for projects of any scale, with capacity to install entire buildings with over 3,500 workstations. Service is for organizations (commercial, government, healthcare, education) procuring office furniture in Hawaii and the Pacific Rim.
• Space Planning and Design Services Consultative design services including specifications, floor plans, 3D drawings, and photorealistic renderings using AutoCAD, CET Designer, CAP Studio by 20/20 Technologies, Computer Aided Pricing (CAP) software, and Z-Axis by CHI-LLC. Supports end-users, architects, and design professionals with specifications and visualization, including continuing partnerships with the local A&D community.
• Project Management Services Streamlined specifying and ordering of furnishings, reducing purchasing costs, improving order accuracy, and shortening order cycles with a multidisciplinary team approach to manage projects from start to finish.
• Reconfiguration and Relocation Services Support for space relocations and internal moves of people and furniture with efficient churn management, helping organizations adapt office layouts to changing team sizes and workplace strategies.
• Service and Warranty Services Ongoing maintenance services supporting Herman Miller's 12-year, 3-shift warranty, with in-house repair services, a dedicated Service Punch Technician for on-site repairs, and fully equipped service vehicles.
• Storage and Asset Inventory Management Services Inventory storage and tracking in a 9,000+ square-foot warehouse with an adjoining 800-square-foot refurbishment shop dedicated to repair of damaged furniture and refurbishing panel systems, supporting efficient asset management and lifecycle extension.
• OP Build Division - DIRTT Modular Interior Construction Modular interior construction solutions using DIRTT's proprietary software to design, manufacture, and install fully customized interior environments that are durable, flexible, sustainable, and reconfigurable with minimal disruption. The OP Build Division serves as the local Hawaii expert for DIRTT systems.
• Office Furniture - Seating, Desks, Tables, Storage, Space Division, and Healthcare Furniture Comprehensive range of office furniture from 165+ manufacturers including Herman Miller, Knoll, Geiger, NaughtOne, and HAY, spanning seating (office chairs, ergonomic and task seating), desks and workspaces (sit-stand, height-adjustable worksurfaces), tables (conference and collaborative), storage (filing, modular, Tu filing), space division (movable and glass walls), accessories, and healthcare furniture (exam room casework, carts, behavioral health).
• Framery Smart Pods Soundproof office pods designed to provide private, fully-connected workspaces, with adaptive airflow, pre-set lighting modes for video calls and focus work, 4G connection for over-the-air software updates, integrated bookability functionality, presence sensing technology, adaptive ventilation, embedded office sound masking system, and high-resolution 8-inch touchscreen panel. Family includes four pod models for one to six people with over 3,000 color combinations.

Quantifiable outcome

• Installation capacity for entire buildings with over 3,500 workstations
• +2 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered primary, core and minor.

• MillerKnoll (formerly Herman Miller)primaryChannel Partner/ Reseller/ DistributorOffice Pavilion Hawaii is a MillerKnoll Platinum Certified Dealer and the Certified Herman Miller Dealer for Hawaii and the Pacific Rim since 1986. This is the company's primary manufacturer partnership, providing access to Herman Miller's full product portfolio including seating, workstations, and healthcare furniture. The partnership includes access to GSA contracts, ServiceNet program for coordinating dealer activity, and the MillerKnoll Certified Dealer Network of nearly 50 dealers across 240+ locations in North America.
• DIRTTcoreTechnology or IntegrationOffice Pavilion Hawaii has partnered with DIRTT for interior construction solutions. The company uses DIRTT's proprietary software to design, manufacture and install fully customized interior environments. Their OP Build Division serves as the local expert with DIRTT, providing modular construction solutions that are durable, flexible, sustainable, and can be reconfigured with minimal disruption.
• FramerycoreChannel Partner/ Reseller/ DistributorOffice Pavilion Hawaii partnered with Framery to offer smart pods for modern workplaces. Framery is an industry pioneer and global leader in soundproof pods. The partnership brings Framery's new generation of smart pods to Hawaii, featuring adaptive airflow, 4G connectivity, presence sensing technology, and integrated bookability functionality.
• NextWave PlasticsminorStrategic or Co-development PartnerHerman Miller participates in NextWave Plastics, a sustainability initiative working to develop the first global network of ocean-bound plastic supply chains. Office Pavilion Hawaii represents Herman Miller's sustainability initiatives including this ocean-bound plastic program, diverting approximately 234 metric tons of plastic annually from oceans.
• Indigo RepublicminorImplementation/ SI/ Consulting PartnerFor the Hawaiian Host Group Judd Building project, Office Pavilion collaborated with Indigo Republic (interior design firm) to create warm, inviting environments with natural palette and mid-century modern aesthetic.
• G70minorImplementation/ SI/ Consulting PartnerOffice Pavilion partnered with G70 (architecture/design firm) for multiple projects including Hawaiian Host Group Judd Building and Hawaii Pacific University Aloha Tower Lofts projects.
• Shimokawa NakamuraminorImplementation/ SI/ Consulting PartnerOffice Pavilion worked with Shimokawa Nakamura for space planning at Servco Headquarters project, designing efficient and functional spaces in the newly renovated 2-story building.
• The Wilhelm GroupminorImplementation/ SI/ Consulting PartnerOffice Pavilion coordinated with The Wilhelm Group and UH IT Services for the University of Hawaii Foundation project to ensure the project stayed on time and on budget.
• Architects Hawaii Limited (AHL)minorImplementation/ SI/ Consulting PartnerOffice Pavilion worked with Architects Hawaii Limited for the HPH Straub Ka Makana Alii Kapolei Clinic project, providing attractive and functional furniture to meet design intent.
• GD DesignminorImplementation/ SI/ Consulting PartnerOffice Pavilion partnered with local firm GD Design for the Hensel Phelps Honolulu Office renovation project, combining two separate offices into a unified work area.
• Leaf FinancingminorOthersOffice Pavilion Hawaii provides customers with a flexible financial solution option through Leaf Financing, offering alternative payment arrangements for furniture purchases.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tangram Interiors: California-based MillerKnoll Certified Dealer with showrooms and full-service design, installation, and project management capabilities. Highly comparable operating model — Herman Miller product portfolio, full-service contract sales, A&D community engagement — but serving a different regional geography.
• One Workplace: MillerKnoll/Herman Miller dealer serving the San Francisco Bay Area with comparable showroom + field sales + installation model and similar commercial/government/education vertical mix. Closest functional analog to OP's full-service dealership model.

Broad incumbents

• Steelcase: Largest global office furniture manufacturer competing with Herman Miller/MillerKnoll for the same commercial, government, and education end customers via its own dealer network. Comparable product categories (seating, workstations, space division) and similar federal contract footprint.
• Haworth: Privately held office furniture manufacturer and competitor with broad product portfolio (seating, systems furniture, architectural interiors) sold through an authorized dealer network analogous to MillerKnoll's. Targets the same enterprise and institutional customer base as OP.
• Teknion: Office furniture systems and architectural interiors manufacturer competing for the same enterprise, government, and education fit-out projects; sells through a dealer network analogous to OP's MillerKnoll relationship.
• HNI Corporation: Office furniture manufacturer (HON, Allsteel, Gunlocke brands) competing in the same commercial and government procurement channels with comparable dealer-distribution model and federal contract vehicles.
• Kimball International: Office and hospitality furniture manufacturer (Kimball, National, Etc.) competing for similar commercial and government contracts via dealer network; comparable GSA contract presence and government vertical exposure.

Emerging players

• Branch: Direct-to-consumer office furniture brand targeting the same small/mid-market and growing-business end of OP's customer base with lower-friction online purchasing. Threatens showroom-led smaller sales with lower price points.
• DIRTT Environmental Solutions: Modular interior construction manufacturer and OP's technology partner in the OP Build Division. Overlaps in modular walls and reconfigurable interiors for the same enterprise and government customer base — both ally and adjacent competitor in architectural interiors.

Others

• MillerKnoll: Parent manufacturer and primary strategic partner (Herman Miller, Knoll, Geiger brands). Not a direct competitor but the principal supplier and certifying body; defines OP's product portfolio, brand credibility, and contract eligibility (GSA, ServiceNet).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/office-pavilion-hawaii

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office Pavilion Hawaii