Town Of Westlock

Name

Town Of Westlock

Legal name

Town of Westlock

Website

https://westlock.ca

Company type

Private

Founded year

1916

Operating status

Operating

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Waste Management and Remediation Services (562), Administrative and Support Services (561), Septic Tank and Related Services (562991)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Residential Subscription / Backdoor Collection (EUAIAAAB), Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD)

Keywords

• Municipal government services
• Community recreation facilities
• Property tax administration
• Development permitting
• Water and wastewater utilities

Headquarters

HQ city

Westlock

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Property Tax Revenue: The primary source of municipal revenue, calculated by applying the Town's tax rate to each property's assessed value. Revenue requirement divided by the total assessment base determines the tax rate. The Town collects municipal taxes, education requisitions, and seniors' housing requisitions on behalf of the Province of Alberta.
2. User Fees and Service Charges: Revenue from utilities (water and wastewater service charges reviewed annually and set by bylaw), recreation programs, facility memberships, permits and licences, and other municipal services.
3. Provincial Government Grants: Operating and capital grants from the Province of Alberta, including the Education Property Tax requisition and Seniors' Housing Requisition which are collected on behalf of the Province.
4. Other Revenue Sources: Revenue from business licences, grants, permits, fines, and other miscellaneous sources as referenced in budget documentation.

Pricing tiers

Distribution channels6 records

Marketing channels10 records

Core offering

Town of Westlock is a municipal government providing public services to its residents and businesses, including water and wastewater utilities, fire protection and emergency response, waste collection, road maintenance, parks and recreation (Aquatic Centre, Rotary Spirit Centre, Mountie Park Campground, Eastglen Playground), property tax assessment and collection, business licensing, development and building permitting, land use planning, and community programming. Digital service delivery is provided through the CityWide E-Permitting Portal, the Westlock Regional Notification System for emergency alerts, E-Billing for online payments, and the More Connected Westlock online engagement platform.

Product overview

The Town of Westlock is a municipal government entity providing public services and digital platforms to its residents. The primary digital offering is the CityWide E-Permitting Portal, an online system for submitting and managing development permits, building permits, and business licenses. Supporting digital services include the Westlock Regional Notification System for emergency alerts and E-Billing for utility and tax payments. The municipality operates essential community infrastructure including the Westlock Aquatic Centre, Westlock Rotary Spirit Centre, Eastglen Playground (a barrier-free inclusive playground), and the Westlock Regional Airport. Core municipal services encompass fire protection, utilities management (water, waste, recycling), and community recreation programs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 10,000 population in trade area served by regional hub
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered notable, core, major and minor.

• AfriCanada Expo 2026notableGTM or Marketing Partner · 10 June 2026The Town of Westlock participated as a Governmental and Institutional Partner and Showcase Partner at AfriCanada Expo 2026, held June 10-12 in Edmonton. The Town connected with business leaders, investors, entrepreneurs, trade representatives and government partners to raise the community's profile and build new relationships.
• Westlock CountycoreStrategic or Co-development Partner · 13 April 2026The Town of Westlock and Westlock County launched a joint Intermunicipal Development Plan Review in April 2026 to coordinate land use planning and development between the two municipalities.
• Alberta Health ServicescoreStrategic or Co-development Partner · 18 January 2025Alberta Health Services partnered with the Town of Westlock and the University of Alberta to host a recruitment and retention skills day on January 18, 2025, as part of the Westlock Attraction, Recruitment, and Retention Program (WARP). The program aims to attract healthcare professionals to the rural community by connecting nursing and medical students with Westlock's healthcare facilities and community life.
• University of AlbertacoreStrategic or Co-development Partner · 18 January 2025University of Alberta nursing and medical students participated in the WARP program on January 18, 2025, transported from Edmonton to experience rural community life in Westlock. Twelve students attended hospital tours, skills labs, and a town tour. The program plans to expand in 2026.
• MacEwan UniversitycoreStrategic or Co-development Partner · 18 January 2025MacEwan University nursing and medical students participated alongside University of Alberta students in the WARP recruitment event. Twelve students total attended from both universities.
• Rotary Club of WestlockmajorGTM or Marketing Partner · 1 January 2024Rotary Club of Westlock provided generous funding support for the Eastglen Playground (Playground for All) project. This was one of multiple funders contributing to the barrier-free accessible playground that opened October 24, 2025.
• Kal-TireminorGTM or Marketing Partner · 1 January 2024Kal-Tire provided financial contributions to the Eastglen Playground (Playground for All) project, helping expand the scope and impact of the accessible playground project.

Scale indicators6 records

Regional players

• Town of Okotoks: Alberta town near Calgary with a comparable municipal services portfolio and active growth management strategy, serving as a useful comparator for permit/recreation service delivery.
• Town of Canmore: Alberta town operating comparable municipal infrastructure and services but oriented around tourism rather than agriculture; useful for benchmarking recreation and digital service delivery.
• Town of Cochrane: Larger Alberta town near Calgary with a comparable municipal service model and active economic development program, though serving a different metropolitan catchment than Westlock.
• Town of High River: Alberta town in the Calgary region operating similar municipal services including recreation, water/wastewater, and economic development, though with a different regional population and economic base.

Direct peers

• Town of Lacombe: Alberta town of similar population size providing the same suite of municipal services and economic development programs, with comparable reliance on agriculture and small-business activity.
• Town of Stony Plain: Alberta town in the greater Edmonton region providing comparable municipal services including utilities, recreation, economic development, and digital permitting — closely aligned in size and service mix with Westlock.
• Town of Hinton: Alberta town with a comparable population and small-municipality service offering, including volunteer fire services, recreation facilities, and economic development programs targeting retention and attraction.
• Town of Morinville: Alberta town north of Edmonton offering similar small-town municipal services, property-tax-funded operations, recreation facilities, and economic development programs targeting a comparable population base.
• Town of Drayton Valley: Alberta rural town with a similar mid-size population, volunteer/paid fire services, recreation facilities, and economic development focus, positioned as a regional services hub.
• Town of Devon: Small Alberta town adjacent to Edmonton metro delivering the same core municipal service stack (water/wastewater, fire, recreation, permitting) with a similar small-population, commuter-town economic profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/TownofWestlock
• Facebookfacebook.com/townofwestlock
• LinkedInlinkedin.com/company/town-of-westlockab
• Instagraminstagram.com/discoverwestlock

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Westlock