What Linkham does

Linkham Group, operating through its legal entity Linkham Services Limited, is a privately owned insurance solutions, administration, and consultancy firm founded in 2007 and headquartered in Port Louis, Mauritius. The company is licensed by the Financial Services Commission of Mauritius as a Third-Party Administrator (licence TP23000001, Code INS – 2.6) and serves enterprise clients in the Travel, Financial Services, Airline, Broker, and Card payments sectors across Mauritius, South Africa, and Kenya. Its service portfolio spans five lines: Travel Risk and Brokerage, Medical Risk and Assistance, Claims and Support, Consultancy Services, and Programme Management.

The firm's core technology is the LinkhamCare digital ecosystem, comprising a consumer-facing mobile application (iOS and Android with biometric authentication) and a web-based Member Portal with an encrypted SSL payment gateway. These tools allow policyholders to view insurance details, submit claims, and track claim status in real time, while the firm processes applications, administers insurance contracts, and handles claims on behalf of insurer partners. The technical differentiators cited are ease of use and integration/interoperability rather than proprietary AI or advanced analytics.

Linkham operates a sales-led, consultative go-to-market targeting enterprise buyers through direct engagement. Revenue is generated primarily as managed-services / TPA fees from insurers and enterprise clients under individually negotiated, quote-based contracts (pricing is not publicly disclosed). The company has 11–50 employees, no disclosed external funding, no parent company, and no disclosed acquisitions, partnerships, or leadership changes. It is fully privately owned and has operated for over 18 years.

Name

Linkham

Legal name

Linkham Services Limited

Website

https://linkham.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Linkham Group is a privately held Mauritius-based insurance consultancy and Third-Party Administrator licensed by the FSC, providing claims administration, brokerage, and programme management to enterprise clients in travel, financial services, airline, broker, and card payments sectors across Africa.

Ownership category

akta.pro rank

Headquarters

HQ city

Port Louis

HQ country

Mauritius

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Third-Party Administration Services: Linkham Services Limited operates as a Third-Party Administrator (TPA) licensed by the Financial Services Commission (licence number TP23000001). The company processes and assesses applications, administers contracts with insurers, and handles claims. Revenue is generated through service fees charged to insurers and clients for administration services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Linkham Group is a privately owned insurance consultancy and third-party administrator founded in 2007, providing end-to-end insurance solutions to the Financial Services, Airline, Broker and Card payments sectors. The company delivers Travel Risk and Brokerage, Medical Risk and Assistance, Claims and Support, Consultancy, and Programme Management services, supported by the LinkhamCare mobile app and online Member Portal that let policyholders view insurance details, submit claims and track progress in real time.

Product overview

Linkham Group is an independent insurance solutions provider founded in 2007, offering a portfolio of services to the Travel, Financial Services, Airline, Broker, and Card payments sectors. The core offering includes Travel Risk and Brokerage, Medical Risk and Assistance, Claims and Support, Consultancy Services, and Programme Management. The flagship consumer-facing product is the LinkhamCare mobile app, which provides members with a unified platform to view insurance details, submit claims, and track claims progress in real time. Together, these services and the digital app form an end-to-end insurance administration ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• LinkhamCare: An all-in-one app designed to put medical benefits in control, allowing users to view insurance details, submit claims, and track claims progress in real time.

Products and services

• LinkhamCare Mobile Application All-in-one mobile application for managing medical benefits and insurance, allowing users to view insurance details, submit claims in seconds, and track claims progress in real time. Available on iOS and Android with biometric authentication (Face ID and Touch ID). Intended for policyholders and members of insurance contracts administered by Linkham.
• Member Portal / Online Platform Web-based platform that processes insurance applications, supports claims submission and administers contracts with insurers on behalf of members. Features a secure payment gateway for online transactions using encrypted SSL connections, in compliance with the Mauritius Data Protection Act 2017. Used by insurance policyholders and administered by Linkham as a Third-Party Administrator.
• Travel Risk and Brokerage Services Insurance solutions for the travel sector, including risk assessment and brokerage services for airlines, travel service providers and other travel industry clients. Provides domain expertise in travel-related insurance exposure management.
• Medical Risk and Assistance Services Medical risk management and assistance services supporting healthcare-related insurance operations for insurers and policyholders.
• Claims and Support Services Claims processing, assessment, and support services for insurance contract holders. Delivered by Linkham Services Limited as a licensed Third-Party Administrator (FSC licence TP23000001, Code INS – 2.6), covering application processing, contract administration and claims handling for insurers.
• Consultancy Services Advisory services providing innovative thinking and solutions for long-lasting business growth in the insurance sector. Targets enterprises seeking to challenge the status quo and improve current insurance processes.
• Programme Management Services End-to-end project delivery services for insurance solutions, applicable at any point in the business cycle and scalable to projects of any size. Combines global and local market insight with years of in-market experience.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Sedgwick: Global claims management and Third-Party Administrator serving insurance carriers and employers. Comparable to Linkham as a TPA providing claims administration, medical management, and loss-adjusting services, though at significantly larger scale.
• Crawford & Company: One of the world's largest independent claims management companies, offering TPA and managed-care services to insurers and corporates. Direct comparable to Linkham's claims and support service line, with broader geographic reach.
• Charles Taylor: Global insurance services group providing TPA, claims management, and consultancy to insurers — closely overlapping Linkham's end-to-end insurance services model across travel, financial services, and specialty lines.
• ESIS: Risk management and claims services subsidiary providing TPA-style administration to insurers and self-insureds. Comparable service offering to Linkham's Claims and Support and Programme Management lines.
• Broadspire: Third-party administrator specializing in workers' compensation, disability, and medical claims management. Comparable to Linkham's Medical Risk and Assistance service line and TPA-licensed operating model.

Broad incumbents

• Marsh: World's largest insurance broker and risk advisor with broad insurance consultancy and programme management capabilities. Competes with Linkham in brokerage and consultancy services, but across a vastly wider industry footprint.
• Aon: Global professional services firm offering insurance brokerage, risk management, and reinsurance solutions. Overlaps with Linkham's brokerage and consultancy services but serves Fortune 500 clients at global scale.
• Willis Towers Watson: Global advisory, broking, and solutions firm with insurance services and programme management capabilities. Competes in the same brokerage/consultancy category as Linkham but with substantially broader capabilities.

Regional players

• Africa Re: Pan-African reinsurance company headquartered in Mauritius serving the African insurance market. Regional peer operating in Linkham's geographic footprint with adjacent risk-bearing capabilities.
• Santam: South Africa's largest general insurer with claims administration and insurance product capabilities. Operates in one of Linkham's core markets (South Africa) and offers an alternative for insurance programme design and claims services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/linkham

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Linkham