Charles Taylor Group
- Company typePrivate
- Founded1884
- HeadquartersLondon, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingServices
Charles Taylor Group firmographics
Firmographics- Name
- Charles Taylor Group
- Legal name
- Charles Taylor Limited
- Website
- https://ctplc.com
- Company type
- Private
- Founded year
- 1884
- Operating status
- Operating
- Ownership category
- akta.pro rank
Charles Taylor Group industry classification
Industry- Product category
- Insurance Services and Technology
- NAICS
- Claims Adjusting (524291), Other Insurance Related Activities (52429), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Insurance Program Administration & MGA/MGU Services (FSAEADAK)
Keywords
Where Charles Taylor Group is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices65 records
Markets served
Charles Taylor Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain, Others
Revenue model
- Claims Solutions: Professional services including loss adjusting, third-party administration, technical services, and assistance services. Revenue generated through fees for claims management, loss assessment, and related consulting services to insurers and self-insured entities.
- InsureTech SaaS Solutions: SaaS technology solutions provided to insurers, brokers, and MGAs for digital transformation, data analytics, document management, and process automation. Subscription-based or usage-based licensing model.
- Insurance Management: End-to-end management of insurance programmes and processes on a long-term partnership basis, including captive management and mutual management services.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Charles Taylor Group product offering
Product offeringCore offering
Charles Taylor Group provides insurance services, claims handling and technology solutions for organisations across the global insurance market through three business units: Claims Solutions (loss adjusting, third-party administration, assistance services and technical services), InsureTech (a SaaS technology suite covering digital modernisation, digital transformation, London Market solutions, and managed services for insurers, brokers, MGAs and insurance-related affinity businesses), and Insurance Management (end-to-end management of insurance programmes, including captive and mutual management on long-term partnership engagements).
Product overview
Charles Taylor Group operates as a unified platform-plus-modules architecture serving the global insurance market. The core offering comprises three main divisions: Claims Solutions (delivering loss adjusting, TPA, assistance and technical services), InsureTech (SaaS technology solutions for insurers, brokers and MGAs), and Insurance Management (end-to-end programme management). InsureTech itself is structured as a platform with integrated modules for Digital Modernisation (data analytics, process automation, legacy upgrade), Digital Transformation (data integration, digital core, fraud prevention), London Market Solutions (bordereaux management, delegated authorities control), and Managed Services (outsourced technology, customer experience, compliance). Named sub-products include Antidote (medical assistance platform), Bordereaux Sync (bordereaux management), and specialized adjusting services across aviation, marine, property and casualty.
Differentiator
Problem solved
Functional benefit
Brands
- InsureTech: Insurance technology business offering SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses.
- Antidote
- Bordereaux Sync
Products and services
- Claims Solutions Comprehensive claims management services including loss adjusting, third-party administration (TPA), assistance services, and technical services to reduce client risks, understand loss causes and impact, and improve claims outcomes for insurers, brokers, MGAs and self-insured entities.
- InsureTech Insurance technology business offering a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and end-customer experience across digital modernisation, digital transformation, London Market solutions and managed services.
- Insurance Management End-to-end management of insurance programmes and processes on a long-term partnership basis, including mutual management services and captive management for self-insured companies, mutuals, and captives.
- Adjusting Services Loss adjusting services across aviation, marine, natural resources, property and casualty, technical and special risks, and specialty lines for insurers and self-insured entities.
- Third Party Administration (TPA) Claims management services including UK claims management, advisory solutions, programme and project management, and London Market services for insurers and self-insured entities.
- Antidote Medical assistance platform for insurers providing pre-deployment reports and international assistance services for claims handling.
- Bordereaux Sync Bordereaux management solution for the London Market enabling synchronised bordereaux processing and data exchange for brokers, MGAs and insurers.
- Technical Services Specialist technical services including marine technical services (marine survey, scientific consultancy, laboratory testing), engineering technical services, forensic accounting, environmental technical services, aviation asset management, and specialist investigation services.
Quantifiable outcome
- Reduced claims operational expenditure for clients
- +2 more outcomes
Companies that use Charles Taylor Group
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Charles Taylor Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Charles Taylor Group partnerships and signals
Strategic signalScale indicators1 record
Recent moves7 records
Charles Taylor Group competitors and assessment
Company assessmentEmerging players
- Guidewire Software: Leading insurance-core platform vendor offering policy, claims, and billing software to P&C insurers. Overlaps with Charles Taylor's InsureTech modernization and claims-optimization solutions but as a deeper core-system platform.
- Duck Creek Technologies: Cloud-native insurance core SaaS provider for P&L insurers, competing for the same digital-modernization budgets that Charles Taylor InsureTech targets. Represents a potential substitute to Charles Taylor's modernization offerings.
Direct peers
- Broadspire: Claims management and TPA services provider (Crawford-owned), with workers' comp, disability, and casualty claims handling. Directly comparable to Charles Taylor's TPA and claims solutions offerings.
- ESIS (Chubb subsidiary): Third-party administrator providing claims management, risk control, and managed care services to insurers and self-insureds. Closely overlaps Charles Taylor's TPA claims-management capability and customer profile.
- Gallagher Bassett: TPA and claims management subsidiary of Arthur J. Gallagher, providing integrated claims, risk management, and managed care services. Directly comparable TPA offering and enterprise insurance buyer base.
- McLarens: Global loss-adjusting firm specializing in property, casualty, marine, aviation, and energy claims. Comparable specialist-line expertise and geographic spread mirror Charles Taylor's adjusting division.
- Crawford & Company: One of the world's largest independent claims management companies, offering loss adjusting, TPA, and managed repair services globally. Most direct head-to-head competitor to Charles Taylor across the full claims-services stack.
- Sedgwick: Global claims management, loss adjusting, and TPA provider serving insurers, brokers, and corporates. Directly comparable to Charles Taylor's Claims Solutions business across adjusting, TPA, and managed-care-adjacent services.
Broad incumbents
- Aon: Global insurance brokerage and advisory firm with risk-management, captives, and insurance-management services competing for similar enterprise accounts. Comparable client base but with broader, non-specialist portfolio.
- Marsh (McLagan): Global insurance broker and risk advisor with adjacent captive management, claims advocacy, and risk-management consulting practices. Overlaps with Charles Taylor's Insurance Management and consulting services but operates as a much broader insurance intermediary.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Charles Taylor Group social profiles
Digital presenceCharles Taylor Group compliance and trust
Trust signalCompliance1 record
Charles Taylor Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Charles Taylor Group leadership team
Management profileNumber of profiles
Profiles4 records
Charles Taylor Group subsidiaries and ownership
Company hierarchySubsidiaries5 records
Charles Taylor Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Charles Taylor Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Charles Taylor Group
What does Charles Taylor Group do?
Charles Taylor Group provides insurance services, claims handling and technology solutions for organisations across the global insurance market through three business units: Claims Solutions (loss adjusting, third-party administration, assistance services and technical services), InsureTech (a SaaS technology suite covering digital modernisation, digital transformation, London Market solutions, and managed services for insurers, brokers, MGAs and insurance-related affinity businesses), and Insurance Management (end-to-end management of insurance programmes, including captive and mutual management on long-term partnership engagements).
Is Charles Taylor Group a public or private company?
Charles Taylor Group is a private company. It is classified as private equity controlled and is currently operating.
When was Charles Taylor Group founded?
Charles Taylor Group was founded in 1884.
Where is Charles Taylor Group based?
Charles Taylor Group is headquartered in London, United Kingdom, in the Europe region.
How does Charles Taylor Group make money?
Three revenue lines are on record. Claims Solutions are the primary driver. The others are insureTech SaaS Solutions and insurance Management.
Who are Charles Taylor Group's main competitors?
Emerging players on record are Guidewire Software and Duck Creek Technologies. Direct peers are Broadspire, ESIS (Chubb subsidiary), Gallagher Bassett, McLarens, Crawford & Company and Sedgwick. Broad incumbents are Aon and Marsh (McLagan).
Does Charles Taylor Group have an API?
No public API is recorded for Charles Taylor Group.
What industry is Charles Taylor Group in?
Charles Taylor Group's product category is Insurance Services and Technology. Its primary akta.pro industry code is FSAEADAK, Insurance Program Administration & MGA/MGU Services. Its NAICS code is 524291 and its SIC code is 6411.