HOUSING SUPPORT PRO LTD

Name

HOUSING SUPPORT PRO LTD

Legal name

Housing Support Pro Ltd

Website

https://housingsupportpro.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Knutsford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Managed Services: HSP provides comprehensive IT services including cyber security, networking, connectivity, VoIP, Microsoft 365 and cloud services on a managed services basis. Revenue appears to be generated through ongoing service contracts with organisations.
2. Software Solutions (iForm Pro, e-Redact, Client Connect): Proprietary software products including iForm Pro for mobile form solutions, e-Redact for document redaction, and Client Connect for housing management. These are offered as part of the service portfolio.
3. Connectivity Services: Business mobile plans, corporate landlines, and secure data SIMs managed in one place.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Housing Support Pro Ltd (HSP Ltd) is a UK-based IT services and managed services provider that delivers technology solutions including cyber security, networking (WAN, LAN, Wi-Fi), VoIP/cloud telephony, Microsoft 365 and cloud services, mobile connectivity, and proprietary software tools (iForm Pro, Client Connect, e-Redact, Sweep Up, Social Media Check). The company specialises in serving housing providers, trusts, and public-sector organisations alongside general businesses, offering tailored, partnership-led IT support with a single point of contact.

Product overview

HSP Ltd is an IT services company offering a portfolio of technology solutions. Their offering consists of ten distinct products/services: Client Connect (housing trust management information), Connectivity (mobile/landline/data SIMs), Cyber Security (threat protection), e-Redact (document redaction), iForm Pro (mobile forms), Microsoft and Cloud Services (Microsoft 365 support), Networking (WAN/LAN/Wi-Fi), Social Media Check (GDPR compliance), Sweep Up (site/operative management), and Voice (VoIP). These services span cyber protection, networking infrastructure, cloud services, mobile connectivity, and sector-specific software for housing providers, delivered as an integrated suite through a single trusted technology partner.

Differentiator

Problem solved

Functional benefit

Products and services

• Client Connect A real-time management information tool specifically designed for Housing Trusts, providing 100% visibility into operations and performance metrics. Built for social housing providers and property management organisations.
• Connectivity Flexible business mobile plans, corporate landlines, and secure data SIMs, all managed in one place for unified communications and connectivity management for businesses and organisations.
• Cyber Security Proactive, enterprise-grade cyber security services that safeguard organisational data with comprehensive threat protection capabilities for businesses and public-sector organisations.
• e-Redact Fast and secure redaction software that irreversibly removes sensitive information from documents, enabling users to redact, review, and release content safely. Designed for organisations handling sensitive information.
• iForm Pro Mobile business solution that returns 100% accurate forms from field-based staff in under 15 seconds, enabling organisations to become paper-free. Targeted at organisations with mobile field operations such as housing providers and property management.
• Microsoft and Cloud Services Expert setup, migration, management, and ongoing support for Microsoft 365 and cloud environments, helping organisations maximise their cloud investments. Designed for businesses and housing providers.
• Networking Fast, reliable, and secure networks including WAN, LAN, and Wi-Fi solutions designed to keep people and systems connected across single or multiple sites for organisations of all sizes.
• Social Media Check Comprehensive interactive and GDPR-compliant report and certificate service that checks 10 key risk factors and delivers results in under an hour, designed for HR and vetting purposes.
• Sweep Up Simple site management solution to manage sites, operatives, and service levels with pricing starting at just £5 per user per month. Targeted at organisations managing field operations and multiple sites.
• Voice (VoIP) Modern cloud-based telephone solutions with crystal-clear calls, flexible call routing, and full remote-working support for organisations transitioning to cloud telephony.

Quantifiable outcome

• iForm Pro returns 100% accurate forms from field-based staff in under 15 seconds
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing Microsoft 365 and cloud services to customers. HSP offers expert setup, migration, management, and ongoing support for Microsoft 365 and cloud solutions.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• MRI Software: Global provider of real estate and housing management software, including solutions for UK social housing. Comparable to HSP because its products serve the same operational workflows (housing management, field service, compliance) that HSP targets with its proprietary suite.
• Aareon UK: UK arm of a European vendor focused specifically on software for social housing providers and property managers. Directly comparable to HSP's vertical-specific tools such as Client Connect, targeting the same UK housing-association buyer.
• Kerv: UK-focused managed services and technology provider offering cloud, networking, security and connectivity services to mid-market and public-sector clients. Comparable to HSP as a similar-sized UK MSP selling a similar IT services stack into overlapping verticals.
• Totalmobile: UK provider of mobile workforce and field service management software widely used by housing associations and local government. Closely comparable to HSP's iForm Pro and Sweep Up offerings, which address the same mobile field workflows for housing field operatives.
• Civica UK: Major UK supplier of software and IT services to housing providers, local government and the public sector. Closely comparable to HSP in customer base (UK housing associations and councils) and in combining software products with managed services.
• NEC Software Solutions (Northgate Public Services): UK provider of software and IT services to housing, local government and the wider public sector, including housing management and case management systems. Comparable to HSP because it sells into the same housing trust buyer base with a mix of sector software and managed services.

Broad incumbents

• Capita plc: Large UK-listed IT services and digital transformation provider with a major public-sector and housing practice. Comparable because it sells managed IT, networking, cyber and software into the same UK housing and local-government buyer cohort as HSP.
• Sopra Steria: Large European IT services group with a substantial UK public-sector practice delivering managed services, cloud and cyber. Comparable to HSP as an alternative supplier of managed IT and digital-transformation services into UK housing and government.
• BT Business (Public Sector & Housing): Major UK connectivity, networking and managed-services provider with a large public-sector and housing practice. Comparable to HSP as the dominant incumbent alternative for networking, connectivity, VoIP and cloud services sold into UK housing providers.

Emerging players

• Pinnacle Group: Provider of housing, facilities management and technology services to housing associations and public-sector landlords in the UK. Comparable to HSP because it operates across the UK housing value chain and increasingly bundles technology and managed services for housing tenants and landlords.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HOUSING SUPPORT PRO LTD