TotalMobile
TotalMobile is a Belfast-based enterprise SaaS company selling the Field First field service management platform to public sector and regulated commercial customers, including NHS, emergency services, telecoms, utilities, and housing associations, across the UK, Europe, Nordics, Australasia, and Canada.
- Company typePrivate
- Founded1985
- HeadquartersBelfast, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What TotalMobile does
TotalMobile is a Belfast-headquartered, privately held enterprise software company that develops and sells the "Field First" SaaS platform for field service management. Its customer base spans public sector and regulated commercial verticals — notably the NHS, local government, fire and rescue/emergency services, housing associations, telecoms (Kelly Group, Allianz), utilities (EDF), and facilities management — with 4,000+ combined customers post-Solvares merger and 500,000+ daily field workers using the platform globally.
The Field First platform unifies seven integrated modules — Job Management, Asset Management, Dynamic Scheduling, Mobile Working, Workforce Rostering, Lone Worker Protection, and Field Service Intelligence — wrapped into four core solution bundles (Field Workforce Management, Field Service Delivery, Field Asset Management, Field Service Insight). Underlying capabilities include ML-driven scheduling optimization, predictive asset maintenance forecasting, autonomous disruption handling, and live operational intelligence dashboards, built on an integration-first, low-code/no-code, SaaS architecture. The product portfolio is augmented by the 2022 acquisition of Working Time Solutions (rostering/shift patterns) and the 2026 merger with Germany's Solvares Group (workforce scheduling and optimization).
TotalMobile operates a sales-led enterprise go-to-market with multi-year SaaS subscriptions, platform licensing, and professional services revenue streams. Pricing is quote-based with no public tiers, and distribution runs through direct enterprise sales (anchored by "Request Demo" and "Book a call" CTAs), regional offices (Toronto for North America), and partner/integration channels. Ownership is held by Five Arrows and Deutsche Beteiligungs AG following the November 2025 buyout from Bowmark Capital, and the company operates across the UK, Europe, Nordics, Australasia, and Canada following recent international expansion.
TotalMobile firmographics
Firmographics- Name
- TotalMobile
- Legal name
- Totalmobile Ltd
- Website
- https://totalmobile.co.uk
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- TotalMobile is a Belfast-based enterprise SaaS company selling the Field First field service management platform to public sector and regulated commercial customers, including NHS, emergency services, telecoms, utilities, and housing associations, across the UK, Europe, Nordics, Australasia, and Canada.
- Ownership category
- akta.pro rank
TotalMobile industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)
Keywords
Where TotalMobile is headquartered
LocationHeadquarters
- HQ city
- Belfast
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
TotalMobile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription: Cloud-based software-as-a-service subscription model for Field First platform access, typically multi-year contracts with enterprise customers.
- Platform Licensing: Platform licensing for core solutions including Field Workforce Management, Field Service Delivery, Field Asset Management, and Field Service Insight.
- Professional Services: Implementation and consulting services for enterprise deployments, evidenced by sector-specific solutions and integration capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise subscription model |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
TotalMobile product offering
Product offeringCore offering
TotalMobile builds and sells the Field First platform, a SaaS field service management solution that integrates job management, asset management, dynamic scheduling, mobile working, workforce rostering, lone worker protection, and field service intelligence into a single AI-enhanced system. The platform is sold primarily to enterprise and public sector organisations with distributed field workforces, including local government, NHS, emergency services, telecoms, utilities, housing associations, and facilities management providers. TotalMobile also offers related professional services for implementation and integration with customer enterprise systems.
Product overview
Totalmobile offers the Field First platform, a unified field service management software solution. The platform architecture comprises seven integrated modules: Job Management, Asset Management, Dynamic Scheduling, Mobile Working, Workforce Rostering, Lone Worker Protection, and Field Service Intelligence. These modules work together as the core capabilities of the platform. Above the module level, Totalmobile organizes four core solutions—Field Workforce Management, Field Service Delivery, Field Asset Management, and Field Service Insight—that bundle these capabilities for specific use cases. The company also acquired Working Time Solutions (2022) for additional rostering capabilities, and in 2026 merged with Solvares Group to expand its workforce scheduling and optimization technology. Totalmobile serves sectors including government, health and social care, emergency services, telecoms, utilities, housing, facilities management, and manufacturing.
Differentiator
Problem solved
Functional benefit
Brands
- Field First: Totalmobile's complete platform approach to field service delivery, incorporating AI, data intelligence, and real-time capabilities for managing field operations including job management, asset management, dynamic scheduling, mobile working, workforce rostering, field service intelligence, and lone worker protection.
Products and services
- Field First Platform Totalmobile's flagship unified SaaS platform for field service management. Integrates job management, asset management, dynamic scheduling, mobile working, workforce rostering, lone worker protection, and field service intelligence for enterprise and public sector organisations operating large field workforces.
- Field Workforce Management Core bundled solution for scheduling jobs and connecting teams across field operations. Part of Totalmobile's core solutions portfolio built on the Field First platform.
- Field Service Delivery Core bundled solution focused on safe, efficient services across field operations, combining dynamic scheduling, mobile working, and lone worker protection.
- Field Asset Management Core bundled solution for managing the asset maintenance ecosystem, including asset register, lifecycle management, and predictive maintenance through asset intelligence.
- Field Service Insight Core bundled solution providing real-time service intelligence across field operations, including business, operational, and applied intelligence capabilities.
- Working Time Solutions Rostering software and shift pattern capabilities acquired by TotalMobile in February 2022, expanding the company's workforce management and shift scheduling offerings.
Quantifiable outcome
- 96% improvement in first time fix rate
- +2 more outcomes
Companies that use TotalMobile
Customer profileNamed customers9 records
Segments8 records
Ideal customer profiles2 records
TotalMobile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature6 records
TotalMobile partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Solvares GroupcoreTotalmobile merged with German counterpart Solvares Group to create leading international provider in field service and workforce optimisation technology. Combined business employs 800+ people and serves 4,000+ customers across UK, Europe, and Australasia. Brings together Totalmobile's Field First platform with Solvares' workforce scheduling and optimization technology for AI-enhanced platform.
- Working Time SolutionscoreTotalmobile acquired Working Time Solutions, a provider of rostering software and shift pattern capabilities, expanding Totalmobile's workforce management offerings.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
TotalMobile competitors and assessment
Company assessmentDirect peers
- IFS: IFS provides enterprise FSM, EAM, and workforce management software to asset- and service-intensive industries, directly competing with Totalmobile's Field First platform across utilities, manufacturing, and field service verticals.
- Trimble Field Service Management: Trimble's FSM solution targets utility, telecom, and field-service-intensive enterprises with workforce scheduling, dispatch, and mobile capabilities, directly overlapping with Totalmobile's core verticals.
- ServiceMax: ServiceMax provides asset-centric FSM and field service software for complex equipment-heavy industries, comparable to Totalmobile's Field Asset Management and predictive maintenance capabilities.
- Skedulo: Skedulo offers mobile workforce management and scheduling for deskless workers, directly competing with Totalmobile's Mobile Working, Dynamic Scheduling, and Workforce Rostering modules.
- WorkWave: WorkWave provides field service and route optimization software primarily to mid-market and SMB service businesses, overlapping with Totalmobile's commercial and contractor segments.
Broad incumbents
- ServiceNow: ServiceNow offers Field Service Management as part of its broader enterprise workflow platform, competing with Totalmobile for large enterprise and public-sector FSM deals where workflow and ITSM integration matter.
- Salesforce Field Service (ClickSoftware): Salesforce bundles FSM capabilities (built on the acquired ClickSoftware assets) into its CRM platform, directly overlapping with Totalmobile's scheduling, optimization, and mobile workforce offerings for enterprise customers.
- Microsoft Dynamics 365 Field Service: Microsoft offers FSM within Dynamics 365, competing with Totalmobile across enterprise and public-sector accounts that are already standardized on the Microsoft ecosystem (relevant given Totalmobile's Platinum Innovator status).
Emerging players
- Jobber: Jobber offers field service management software for small and mid-sized home-service businesses (HVAC, plumbing, landscaping), addressing a more SMB-focused segment than Totalmobile's enterprise core.
- Connecteam: Connecteam provides a workforce management and employee app focused on deskless workers, with scheduling, time tracking, and communication features that overlap with parts of Totalmobile's Mobile Working and Workforce Rostering offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
TotalMobile social profiles
Digital presenceTotalMobile financial estimates
Financial estimateRevenue estimate
Valuation estimate
TotalMobile leadership team
Management profileNumber of profiles
Profiles12 records
TotalMobile subsidiaries and ownership
Company hierarchySubsidiaries1 record
TotalMobile funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TotalMobile M&A and investment
M&A and investmentM&A6 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TotalMobile
What does TotalMobile do?
TotalMobile builds and sells the Field First platform, a SaaS field service management solution that integrates job management, asset management, dynamic scheduling, mobile working, workforce rostering, lone worker protection, and field service intelligence into a single AI-enhanced system. The platform is sold primarily to enterprise and public sector organisations with distributed field workforces, including local government, NHS, emergency services, telecoms, utilities, housing associations, and facilities management providers. TotalMobile also offers related professional services for implementation and integration with customer enterprise systems.
Is TotalMobile a public or private company?
TotalMobile is a private company. It is classified as private equity controlled and is currently operating.
When was TotalMobile founded?
TotalMobile was founded in 1985. It employs 251 to 500 people.
Where is TotalMobile based?
TotalMobile is headquartered in Belfast, United Kingdom, in the Europe region.
How does TotalMobile make money?
Three revenue lines are on record. SaaS Subscription is the primary driver. The others are platform Licensing and professional Services.
Who are TotalMobile's main competitors?
Direct peers on record are IFS, Trimble Field Service Management, ServiceMax, Skedulo and WorkWave. Broad incumbents are ServiceNow, Salesforce Field Service (ClickSoftware) and Microsoft Dynamics 365 Field Service. Emerging players are Jobber and Connecteam.
Does TotalMobile have an API?
No public API is recorded for TotalMobile.
What industry is TotalMobile in?
TotalMobile's product category is Field Service Management Software. Its primary akta.pro industry code is BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix). Its NAICS code is 5182 and its SIC code is 7370.