Yacht Help Fiji

What Yacht Help Fiji does

Yacht Help Fiji is a privately held, Fiji-based marine services company founded in 1987 that provides comprehensive shore support, repair, and destination planning services to superyachts and other yachts visiting Fijian waters. The company operates from three marina locations (Port Denarau, Vuda Marina, and Nawi Island Marina) and delivers a portfolio that spans superyacht agency services (immigration/clearance, cruising permits, berthing, bunkering, provisioning, concierge, freight forwarding), yacht repair and maintenance (refit, engineering, carpentry, painting, fiberglass), and authorized dealer partnerships for Yanmar, Volvo Penta, and Yamaha engines. It also runs an e-commerce chandlery store (yachthelpmarinesupplies.com) with 73 SKUs across cleaning, hardware, polish/sealants, electrical, and charts, and a wholly-owned subsidiary, Crew Adventures Fiji, that handles crew experiences, tours, and accommodation bookings through partnerships with Hilton, IHG, Sofitel, and local operators.

The business is owned and operated by ex-superyacht captain David Jamieson, whose 20+ years of Fiji experience and Master Class 4 / Ocean Yacht Master credentials underpin the company's reputation. Revenue is generated through professional services (agency, repair, freight) billed on a quote basis, transactional hardware sales (chandlery), and brokerage commissions via a partnership with Yacht Sales Co. Marketing is rooted in word-of-mouth across the global superyacht captain network, supplemented by the company's website, direct testimonials, and AYSS (Association of Yacht Support Services) membership. The company holds recognized-agent status for Fiji charter permit processing, which is a regulatory chokepoint that funnels STCP and CTP applications through it.

The underlying technology is operational rather than platform-based: there is no proprietary software stack, no mobile app, no API, no disclosed AI/ML, and no third-party integrations. Customer concentration is high in the sense that all revenue is tied to superyacht visitation to Fiji, though the client list is diversified across dozens of named vessels (Dytan, Satori, Nomad, Callisto, AIX, Kokomo, Eos, Salperton, etc.). Headcount is 11-50 and the company is wholly founder-owned with no external funding, M&A, or public-market activity.

Name

Yacht Help Fiji

Legal name

Yacht Help Fiji

Website

https://yachthelp.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Yacht Help Fiji, founded in 1987 and owner-operated by ex-superyacht captain David Jamieson, provides superyacht agency, yacht repair, chandlery, freight forwarding, and destination planning services from three marinas across Fiji, supplemented by a Crew Adventures Fiji subsidiary for crew experiences.

Ownership category

akta.pro rank

Product category

Maritime Services

NAICS

Support Activities for Water Transportation (4883), Ship Building and Repairing (336611), Other Support Activities for Water Transportation (48839)

SIC

Ship & Boat Building & Repairing (3730), Services-Facilities Support Management Services (8744), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Vessel Husbandry & Crew Services (Crew Change, Meet & Assist, Transport, Shore Passes) (TLAHAJAB)

akta.pro secondary industries

Yacht & Recreational Boat Service & Refit (TLAKAKAD), Marine Service Provider Coordination (Diving, Inspection, Class/Survey Support) (TLAHAJAI)

Keywords

• Superyacht agency services
• Yacht repair maintenance
• Marine supplies chandlery
• Yacht charter permits
• Freight forwarding marine

Headquarters

HQ city

Port Denarau

HQ country

Fiji

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services (Agency & Concierge): Superyacht agency services including clearance, cruising permits, berthing arrangements, provisioning, and concierge services. Revenue generated through service fees for comprehensive shore support to superyachts visiting Fiji.
2. Yacht Repair & Maintenance: Refit and repair services, engineering, carpentry, painting, and fiberglass work. Billed as professional services with skilled labor and parts supply.
3. Chandlery Sales: E-commerce retail sales of marine supplies including hardware, cleaning equipment, polish/sealants, electrical equipment, and charts. Products sold through own online store with pricing from $3.50 to $290 per item.
4. Freight Forwarding: Shipping and freight services including duty-free customs clearances, secure courier, mailing address for yacht parts in transit, and shipment storage and delivery.
5. Brokerage: Local boat sales and yacht brokerage services through partnerships, facilitating transactions of vessels in Fiji.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Yacht Help Fiji provides comprehensive shore support services to superyachts visiting Fiji, including customs clearance, cruising permits, berthing arrangements, fuel bunkering, provisioning, concierge, and charter permit processing. The company also delivers yacht repair and maintenance services (engineering, carpentry, painting, fiberglass), operates a marine supplies chandlery e-commerce store, and offers yacht brokerage and freight forwarding services. All services are delivered through three marina offices in Fiji with 24/7 emergency support.

Product overview

Yacht Help Fiji is a marine services company operating since 1987 that provides comprehensive yacht support services in Fiji. The company offers a portfolio of services centered around Superyacht Services (shore support, clearance, berthing, provisioning, concierge, bunkering, charter permits) and Yacht Repairs (interior, deck, engineering, painting, fiberglass work). The company operates as a Chandlery/Marine Supplies store (yachthelpmarinesupplies.com) selling third-party marine products, has a subsidiary Crew Adventures Fiji for crew experiences, and provides Local Boat Sales brokerage. The company is an authorized dealer for Yanmar, Volvo Penta, and Yamaha. Services are delivered through offices at three Fiji marinas: Port Denarau, Vuda Marina, and Nawi Island Marina.

Differentiator

Problem solved

Functional benefit

Brands

• Crew Adventures Fiji: A subsidiary dedicated to creating memorable adventures for superyacht crews exploring Fiji, offering premium tours and accommodations.

Products and services

• Superyacht Agency Services Complete shore support services for superyachts including customs clearance, cruising permits, berthing arrangements, fuel bunkering, provisioning, concierge services, and itinerary planning for Fiji waters. Targeted at superyacht owners, captains, and yacht management companies.
• Yacht Repairs and Maintenance Comprehensive repair and maintenance services including interior (custom cabinet work, furnishings, refinishing), deck (teak decking, stainless work, fiberglass), engineering, painting (Awlgrip, Alexseal, anti-fouling), and carpentry and joinery services for yachts visiting Fiji.
• Yacht Help Marine Supplies Chandlery Marine chandlery e-commerce store offering cleaning hardware, marine hardware, polish/cleaners/sealants, electrical equipment, charts and maps, and parts and service. Carries brands including Shurhold, Star Brite, 3M, Awlgrip, West Marine, Rule Industries, J-B Weld, and Admiralty Charts. Products range from FJD $3.50 to $290 per item.
• Crew Adventures Fiji Subsidiary company providing crew experiences including thrill seeker activities (shark snorkel, river tubing, off-road safari, surfing, skydiving, zip lining), nature tours, relaxation experiences, and accommodation booking services for superyacht crews visiting Fiji.
• Superyacht Charter Permit Services Assists with Fiji short-term charter permits (STCP), coastal trading permits (CTP), and regulatory compliance for superyachts over 18M with minimum weekly charter rates of USD 30,000. Provided through Yacht Help's status as a recognized superyacht agent.
• Destination Fiji Itinerary Planning Itinerary planning services with captain-briefed cultural experiences, diving guides, and waypoints for Fiji's 333 islands including Lau Group, Yasawa Islands, and outer island villages.
• Local Boat Sales and Yacht Brokerage Brokerage service for selling boats in Fiji including listings for motor yachts and sailing yachts through partnership with Yacht Sales Co (Fiji). Contact handled by Julia Jamieson.
• Shipping and Freight Forwarding Freight forwarding, secure courier and mailing address, duty-free customs clearances, and shipment storage and delivery services for yacht parts and supplies needing to reach vessels in Fiji.

Quantifiable outcome

• Available 24/7 with solutions at the ready for last-minute logistics, permits, provisioning, and unforeseen parts/spares
• +1 more outcomes

Named customers22 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• AYSS (Association of Yacht Support Services)coreOthersYacht Help Fiji is a member of the Association of Yacht Support Services (AYSS), an industry association providing networking and credibility within the yacht support services sector. Website displays AYSS membership logo.
• YanmarcoreChannel Partner/ Reseller/ DistributorAuthorized Yanmar dealer for parts and accessories in Fiji. The engineering team can work on Yanmar diesel engines as national agents.
• Volvo PentacoreChannel Partner/ Reseller/ DistributorAuthorized Volvo Penta dealer. National agents for Volvo engine sales and service with engineering team experienced in diesel and outboard engines.
• YamahacoreChannel Partner/ Reseller/ DistributorAuthorized Yamaha dealer and parts supplier. Engineering team able to work on Yamaha outboard engines.
• Local Fuel SupplierscoreStrategic or Co-development Partner20-year partnership with local fuel suppliers enabling competitive bunker prices on account for any port, marina, or suitable dock in Fiji. Provides fuel brokering services for yacht bunkering.
• Preferred Dive OperatorsminorStrategic or Co-development PartnerNetwork of preferred dive operators for Rendezvous diving throughout Fiji. Yacht Help offers Fiji's best, most knowledgeable and most superyacht-experienced dive guides.
• Accommodation Partners (Hilton, IHG, Sofitel, etc.)minorGTM or Marketing PartnerCurated list of accommodation options through Crew Adventures Fiji subsidiary, including Hilton Fiji Beach Resort, IHG properties, Sofitel, Sofitel-Launch, and various boutique resorts for crew accommodation bookings.
• Tour Operator PartnersminorGTM or Marketing PartnerPartnership with various tour operators for crew adventures including South Sea Cruises, River Safari Fiji, Skydive Fiji, Funky Fish Resort, Sigatoka River, and others.
• Yacht Sales Co (Fiji)minorChannel Partner/ Reseller/ DistributorPartnership for yacht brokerage services, directing visitors to Yacht Sales Co sales center in Fiji for vessel sales and listings.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Burgess: Global yacht brokerage, management, charter, and new-build services firm. Comparable in offering superyacht agency-style services to owners globally, including port call support, crew management, and concierge, but at far larger scale and broader geographic reach than Yacht Help Fiji.
• Ocean Independence: Global yacht brokerage, charter, and management company offering comprehensive owner and charter services. Comparable as a full-service yacht support firm but with broader international footprint and charter focus versus Yacht Help Fiji's regional agency focus.
• Fraser Yachts: International yacht brokerage, charter, and management company serving the superyacht market. Comparable in providing full-service support to yacht owners and charter clients, including operational and concierge services.
• Northrop & Johnson: International yacht brokerage and charter firm providing sales, charter, and management services to superyacht owners. Comparable as a comprehensive yacht services provider with brokerage overlap to Yacht Help Fiji's local boat sales offering.
• IGY Marinas: Global marina operator with superyacht-capable facilities across multiple continents. Comparable as a destination marina and yacht services provider, although IGY focuses on marina operations and dockage versus Yacht Help Fiji's shore-support agency model.
• Yachting Partners International (YPI): International yacht management, charter, and brokerage group providing crew placement, operational management, and port agency-style support to superyachts. Comparable as a one-stop yacht services provider serving HNW owners and charter clients.
• Camper & Nicholsons: Historic yacht sales, charter, and management firm serving superyacht owners globally. Comparable as a comprehensive yacht services provider with brokerage, management, and concierge components intersecting with Yacht Help Fiji's offerings.

Others

• Port Denarau Marina: Fiji's largest marina and headquarters location for Yacht Help Fiji. Comparable as a marina operator providing berthing and waterfront services to visiting superyachts in the same primary geography, representing an adjacent infrastructure partner rather than direct competitor.

Regional players

• Auckland Superyacht Services: New Zealand-based superyacht agency providing shore support, berthing, and logistics in a South Pacific cruising destination. Most directly comparable peer in geography and service offering, though operating in a different South Pacific country.

Direct peers

• 37 South: Yacht agency and superyacht support services firm based in Antigua serving the Caribbean. Highly comparable business model to Yacht Help Fiji: dedicated superyacht port-call agency providing clearance, provisioning, bunkering, and concierge in a regional cruising hub.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/yacht-help-fiji

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yacht Help Fiji