What Impakt Gmbh does

Impakt GmbH is a privately held German management consulting firm incorporated as a GmbH and headquartered at Schwanheimer Straße 157, Bensheim, Germany. Founded no later than 2017, the firm is led by Managing Director Yasmin Schütte (MBA) and is operationally supported by a closely related entity, COMPAKT GmbH, which powers the firm's digital infrastructure. The company specializes in transformation and change management for the German Mittelstand, serving small and medium-sized enterprises with roughly 50 to 1,500 employees across the DACH region (Germany, Austria, Switzerland).

The firm's core offering is structured around six transformation programs — Vertrieb 4.0 (AI-supported hybrid sales), Smart Service (complaint handling), CRM und ERP Einführung (system implementation), Digitale Transformation (roadmap and AI readiness check), Unternehmensnachfolge (succession planning), and Struktur- und Prozessoptimierung (post-growth restructuring) — supplemented by Projektmanagement and Interim Services. Delivery relies on the firm's own change management and OKR methodologies, a network of T-shaped specialists and virtual collaboration partners, and standard SaaS tooling (Pipedrive CRM, Microsoft Teams, Slack, Trello, WordPress, Google Ads). Case studies span open-source IT (Adfinis AG), medical supplies (Sanitätshaus Mitterle), HVAC (Viebrock Haustechnik), construction, fire protection, and private healthcare, with measurable outcomes such as 25% workload reduction, 30% faster billing, and 70% lower administrative overhead reported across engagements.

Impakt operates a project-based, quote-based professional services revenue model with no publicly disclosed pricing. Go-to-market is consultative and sales-led, anchored by free introductory meetings (Kennenlern Termin) booked via a Pipedrive scheduler, complemented by content marketing (blog, case studies, podcasts), industry event speaking (VFF Fachtagung, Westfälischer Fliesentag), association visibility through BVMW membership, and access to RKW Kompetenzzentrum-funded mandates. To date, the firm states it has served 70+ organizations across 120+ transformation projects, with no disclosed funding rounds, acquisitions, or headcount figures.

Name

Impakt Gmbh

Legal name

IMPAKT GmbH

Website

https://im-pakt.de

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Impakt GmbH is a Bensheim-based German consulting firm delivering transformation, change management, and digitalization programs to Mittelstand companies (50–1,500 employees) across the DACH region, led by Managing Director Yasmin Schütte and supported by a virtual specialist partner network.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

CRM Implementation & Systems Integration (BPAFAFAB)

Keywords

• Transformation consulting
• Change management
• Digital transformation services
• Sales optimization consulting
• Succession planning

Headquarters

HQ city

Bensheim

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Transformation and Change Management Consulting: IMPAKT GmbH generates revenue through professional consulting services focused on organizational transformation, digital transformation, and change management. Their service offerings include transformation programs (Vertrieb 4.0, Smart Service, CRM/ERP Implementation, Digital Transformation, Succession Planning, Process Optimization), project management services, and interim services. The company operates on a project-based consulting model with services ranging from strategy development to implementation support, typically engaging with mid-market organizations (50-1500 employees) in the DACH region.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

IMPAKT GmbH is a management and transformation consulting firm that delivers structured transformation programs covering sales modernization (Vertrieb 4.0), customer service improvement (Smart Service), CRM/ERP implementation, digital transformation roadmaps, succession planning (Unternehmensnachfolge), and structural/process optimization. Services are complemented by project management and interim services, delivered as consulting engagements rather than software products.

Product overview

Impakt GmbH is a transformation management and consulting firm that operates as a services company rather than a software product vendor. The company offers a portfolio of six transformation programs (Vertrieb 4.0, Smart Service, CRM und ERP Einführung, Digitale Transformation, Unternehmensnachfolge, and Struktur- und Prozessoptimierung) supported by Projektmanagement and Interim Services. These programs are delivered through consulting engagements focused on sales optimization, customer service improvement, digital transformation, and organizational change management for mid-sized organizations in the DACH region.

Differentiator

Problem solved

Functional benefit

Brands

• COMPAKT: COMPAKT is a sub-brand or related brand under which IMPAKT GmbH publishes some content and manages certain services (e.g., COMPAKT GmbH powers the website).

Products and services

• Vertrieb 4.0 Consulting program that restructures sales organizations toward AI-supported hybrid (digital + analog) sales models for predictable revenues. Targets mid-market companies in the DACH region.
• Smart Service Consulting program for building efficient complaint handling processes that improve customer ratings and customer service outcomes for mid-market organizations.
• CRM und ERP Einführung End-to-end consulting for CRM and ERP implementations, covering tender process, requirements specification, and system rollout for mid-market organizations.
• Digitale Transformation Consulting engagement that designs an individualized digital transformation roadmap including AI readiness check, implementation plan, and change management support for mid-market clients.
• Unternehmensnachfolge Succession planning consulting that develops tailored succession solutions including buy-in supervision and change management for DACH family businesses transitioning between generations.
• Struktur- und Prozessoptimierung Consulting program that adjusts organizational structures and processes following strong growth phases or major change events for mid-market companies.
• Projektmanagement Project management and coordination service that moderates OKR cycles, supervises working groups, tracks tasks, monitors KPIs, and provides interim sales management for client organizations.
• Interim Services Interim and virtual assistance covering sales support, customer service, succession recruitment, license partner acquisition, trade fair follow-up, content creation, social media management, online marketing, customer satisfaction analysis, and mystery shopping for client organizations.

Quantifiable outcome

• 25% workload reduction in customer service departments through process optimization
• +5 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Four partnerships are on record, tiered core, moderate and minor.

• COMPAKT GmbHcoreStrategic or Co-development PartnerCOMPAKT GmbH is a closely related entity that appears to provide operational infrastructure for IMPAKT. The website footer states '© 2025 powered by COMPAKT GmbH' suggesting a parent company or shared services arrangement. COMPAKT manages the website platform and appears to support operational functions. The relationship suggests COMPAKT may provide technology infrastructure or administrative services that enable IMPAKT's consulting operations.
• BVMW (Bundesverband mittelständische Wirtschaft)moderateGTM or Marketing PartnerBVMW is the German SME Association where IMPAKT holds membership as a member company. CEO Yasmin Schütte was featured in BVMW's 'Starke Frauen – Starker Mittelstand' initiative, providing marketing visibility and credibility within the German SME community. The relationship provides access to BVMW's network of mid-market companies for potential consulting engagements.
• RKW (RKW Kompetenzzentrum)moderateImplementation/ SI/ Consulting PartnerRKW (RKW Kompetenzzentrum) provides publicly funded consulting support programs that IMPAKT leverages for client projects. One documented case study involved an RKW-funded digitization project for marketing and sales in the fire protection industry. RKW funding enables IMPAKT to deliver subsidized transformation projects to eligible SME clients.
• Virtual Collaboration PartnersminorOthersIMPAKT maintains a network of cooperation partners including COMPAKT, sicherhoch3, tgim, and other unnamed partners to deliver comprehensive transformation services. These partners provide specialized expertise and capacity for client projects, particularly in interim services and specialized consulting deliverables.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Detecon International: German-origin technology and management consultancy (part of T-Systems) focused on digital transformation and telecom/IT clients. Comparable in digital transformation and ERP-adjacent consulting, with overlap on CRM/ERP implementation work.
• Senacor Technologies: German IT and digital transformation consultancy serving DACH enterprise and mid-market clients with technology-led change programs. Comparable in transformation scope (digitalization, CRM/ERP-adjacent delivery) and customer base.
• UNITY AG: German management and technology consultancy focused on innovation, digital transformation, and operational excellence for Mittelstand and large enterprises. Directly comparable in transformation program offerings and DACH mid-market orientation.
• Staufen AG: German transformation and lean-management consultancy specializing in Mittelstand manufacturers and industrial SMEs. Highly comparable in target customer (DACH mid-market), service mix (operational transformation, change management), and vertical focus, though at a substantially larger scale.
• Homburg & Partner: Mannheim-based consulting firm focused on sales, marketing, and pricing strategy with a strong Mittelstand practice. Directly comparable in 'Vertrieb 4.0' / sales transformation offerings and B2B mid-market customer base.
• All for One Group: German SAP/ERP consultancy and managed-services provider serving Mittelstand customers across DACH. Directly comparable in CRM/ERP Einführung services and Mittelstand mid-market focus, though primarily a software-implementation firm.
• ROI-EFESO: European management consulting firm combining operational performance, production, and transformation work for industrial Mittelstand. Comparable in target segment and transformation scope, with overlap in process optimization and digitalization programs.
• Campana & Schott: Frankfurt-based project and transformation consultancy with deep DACH enterprise footprint. Comparable in transformation/change management focus, though with a heavier enterprise tilt and significantly larger bench.

Broad incumbents

• Capgemini Invent: Global digital transformation and innovation consulting arm of Capgemini serving enterprises and mid-market. Overlaps with IMPAKT on CRM/ERP transformation and digital roadmap engagements, though at substantially larger scale and with proprietary accelerators.
• Porsche Consulting: Stuttgart-based subsidiary of Porsche AG providing management consulting across strategy, operations, and digital transformation globally. Comparable in transformation methodologies and Mittelstand engagement, but with a much broader portfolio and larger delivery capacity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@im-pakt
• LinkedInlinkedin.com/company/impakt-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impakt Gmbh