Lisbon Cruise Port Lda
Lisbon Cruise Port Lda operates two cruise terminals in Lisbon serving cruise lines and passengers with port operations, terminal services, dining, and shore-excursion partnerships, as a subsidiary of Global Ports Holding.
- Company typePrivate
- Founded2017
- HeadquartersLisbon, Portugal
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Lisbon Cruise Port Lda does
Lisbon Cruise Port Lda (legal entity: LCP – Lisbon Cruise Port, LDA) operates cruise terminal infrastructure on the north bank of the Tagus River in Lisbon, Portugal. The company runs two terminals — the modern Terminal de Cruzeiros de Lisboa (inaugurated November 2017 and designed by Portuguese architect João Luís Carrilho da Graça) and the Terminal de Passageiros de Santa Apolónia — providing approximately 13,800 m² of terminal space across three floors and approximately 1,500 meters of quayside. In 2024 the port handled 705,437 passengers across 335 ship calls, serving major cruise lines including MSC, Norwegian, Royal Caribbean, Carnival, Holland America, Viking, Silversea, and Fred. Olsen, alongside a long tail of premium and expedition operators.
The company's core offering is integrated cruise port operations: maritime and port services (docking, waste treatment, towage, provisions supply, pilotage, water, and security) regulated under ISPS and GDPR; passenger and crew services (Wi-Fi, wheelchair assistance, currency exchange, tax refunds, duty-free, health and wellness, dining venues including a Michelin-starred restaurant curated by Chef Marlene Vieira and the Zunzum Gastrobar); and a coordinated ecosystem of tour-operator partners accessible through an on-site Guest Information Center (Tuk Tuk Lisboa, COLOUR TRIP, Cityrama GreyLine, Carristur YellowBus, City Sightseeing). Technical infrastructure includes fully automated telescopic walkways, continuous CCTV surveillance, and selectively deployed facial-recognition technology for document validation under GDPR Article 9(2)(a).
Revenue is generated across four primary streams: regulated port service fees charged to cruise ships, terminal transaction fees from passenger-facing services (parking via Telpark, lockers via Bounce), retail and commercial real estate rental within the terminal (duty-free, advertising, event venue), and commission or partnership revenue from shore-excursion bookings routed through the Guest Information Center. Lisbon Cruise Port Lda is a privately held Portuguese company and a subsidiary of Global Ports Holding Limited (GPH), the world's largest independent cruise port operator headquartered in London, which operates more than 20 cruise ports across more than 20 countries.
Lisbon Cruise Port Lda firmographics
Firmographics- Name
- Lisbon Cruise Port Lda
- Legal name
- LCP – Lisbon Cruise Port, LDA
- Website
- https://lisboncruiseport.pt
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Lisbon Cruise Port Lda operates two cruise terminals in Lisbon serving cruise lines and passengers with port operations, terminal services, dining, and shore-excursion partnerships, as a subsidiary of Global Ports Holding.
- Ownership category
- akta.pro rank
Lisbon Cruise Port Lda industry classification
Industry- Product category
- Cruise Port Operations
- NAICS
- Port and Harbor Operations (48831), Port and Harbor Operations (488310), Support Activities for Water Transportation (4883)
- SIC
- Water Transportation (4400)
- akta.pro primary industry
- Cruise Terminal Operations & Management (TLAHAEAA)
- akta.pro secondary industries
- Cruise Line Turnaround Coordination & Port Call Passenger Services (TLAHAEAL), Cruise Terminal & Passenger Services (Check-in, Baggage, Meet & Greet) (THAEAFAF), Port Agents & Ground Handling Services (THAEAFAE), Destination Management Companies (Cruise DMCs) (THAEAFAD)
Keywords
Where Lisbon Cruise Port Lda is headquartered
LocationHeadquarters
- HQ city
- Lisbon
- HQ country
- Portugal
- HQ region
- Europe
Offices2 records
Markets served
Lisbon Cruise Port Lda business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Port Services Revenue: Fees charged to cruise ships for docking, waste treatment, towage, provisions supply, pilotage, and other port operational services. The port also generates revenue from passenger-related services.
- Terminal Services: Revenue from guest services including Wi-Fi, parking (via Telpark), duty-free shops, health and wellness stores, currency exchange, and tax refund services.
- Real Estate and Retail Space Rental: Rental of retail and commercial spaces within the terminal to retailers, restaurants, and event organizers. Business services include retail opportunities, advertising within the terminal, and event venue rental.
- Tour and Excursion Services: Commission or partnership revenue from tour operators including Tuk Tuk services, Hop-on Hop-off tours, and shore excursions booked through the Guest Information Center.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Port Services and Terminal Operations |
| Transaction based/ take rate | Pay-as-you-go | Parking at Terminal de Cruzeiros de Lisboa |
| Transaction based/ take rate | Pay-as-you-go | Shore Excursions and Tours |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Lisbon Cruise Port Lda product offering
Product offeringCore offering
Lisbon Cruise Port Lda operates two cruise passenger terminals (Terminal de Cruzeiros de Lisboa and Terminal de Passageiros de Santa Apolónia) on the north bank of the Tagus River in Lisbon, Portugal. The company provides integrated port services for cruise lines (docking, waste treatment, towage, provisions, pilotage, security) and passenger-facing services (check-in, parking, currency exchange, dining, retail, tour bookings). It also leases commercial, retail, and event space within the terminal to local businesses and tour operators.
Product overview
Lisbon Cruise Port Lda operates a dual-terminal cruise port infrastructure on the north bank of the Tagus River in Lisbon, Portugal. The company offers a unified port operations platform centered on the modern Lisbon Cruise Terminal (opened 2017, designed by João Luís Carrilho da Graça) and Terminal de Passageiros de Santa Apolónia. The port provides integrated guest services (Wi-Fi, wheelchair assistance, currency exchange, parking, information center), crew services (health facilities, restaurants, luggage storage), and comprehensive port services (towage, waste treatment, provisions, pilotage). Onshore, the company facilitates passenger experiences through partnerships with local tour operators including Tuk Tuk Lisboa, ColourTrip, Cityrama, Carristur, and City Sightseeing for sightseeing tours. The terminal also hosts multiple dining venues curated by Michelin-starred Chef Marlene Vieira, including Zunzum Gastrobar and Marlene restaurant. Premium VIP services include the Comporta by Helicopter experience. The port manages cruise scheduling and offers parking through Telpark and locker services through Bounce.
Differentiator
Problem solved
Functional benefit
Products and services
- Terminal de Cruzeiros de Lisboa (TCL) State-of-the-art cruise terminal spanning approximately 13,800 m² across three floors with about 1,500 meters of quay, featuring automated telescopic walkways, passenger boarding infrastructure, and operational support equipment. Serves cruise ships of various sizes calling at Lisbon.
- Terminal de Passageiros de Santa Apolónia (TPSA) Second cruise terminal located on the north bank of the Tagus River within walking distance of the main terminal and Santa Apolónia train station, integrated into Lisbon's historic and cultural zone.
- Port Services for Cruise Lines Maritime and operational services for cruise ships including docking, waste treatment, towage, tents, heavy machinery, provisions supply, port agency, pollution prevention, pilotage, and passenger screening, subject to ISPS security compliance.
- Guest Services Comprehensive passenger services including Wi-Fi, wheelchair assistance, taxi/Uber station, tax refund (VAT refund), shops and duty-free retail, health and wellness store, parking, Guest Information Center, and currency exchange. Targeted at cruise passengers during embarkation, disembarkation, and transit.
- Crew Services Services for cruise ship crew members including health and wellness store, cafes and restaurants, luggage storage, and airline check-in facilities.
- Parking Services Secure parking facility operated by Telpark located a short walk from the departure area, allowing cruise passengers to leave vehicles safely before their cruise and reserve spaces online.
- Tuk Tuk Tours Guided tuk tuk tours of Lisbon's Historic Centre, Downtown, and Belém area, available in 1-hour, 2-hour, and 3-hour options, bookable through the Guest Information Center.
- Hop-on Hop-off Tours All-day sightseeing bus tours available through multiple operators (Carristur, Cityrama, City Sightseeing) for exploring Lisbon's attractions, bookable through the Guest Information Center.
- Comporta by Helicopter & Seaside Lunch Premium VIP excursion combining luxury helicopter transfers from Lisbon to Comporta (2–6 passengers per flight), aerial sightseeing, and fine dining at JNcQUOI Comporta restaurant for discerning travelers with limited time ashore.
- Cruise Schedule Management Online cruise schedule system allowing users to search cruises by date range and cruise line, displaying current and upcoming cruise arrivals at the terminal.
- Lisbon Destination Experiences Curated shore excursion and destination information including events, top attractions, shopping, short trips, special tips, and dining recommendations for cruise passengers visiting Lisbon.
Quantifiable outcome
- 705,437 passengers handled in 2024
- +3 more outcomes
Companies that use Lisbon Cruise Port Lda
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Lisbon Cruise Port Lda technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature3 records
Lisbon Cruise Port Lda partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, major and minor.
- Fred. Olsen Cruise LinescoreCultural partnership where Lisbon Cruise Port collaborates with Fred. Olsen Cruise Lines to celebrate Lisbon's culture and welcome both passengers and crew. The partnership reinforces LCP's commitment to the community by promoting traditional performances that allow visitors to experience the authentic spirit of the destination. Passengers and crew of ships like Bolette are welcomed by Rancho Folclórico da Casa do Concelho de Pampilhosa da Serra.
- TUK TUK LISBOAcoreTour operator providing Tuk Tuk tours of Lisbon's historic centre, downtown, and Belém areas. Located in the ground floor of the Lisbon Cruise Terminal. Offers multi-generational adventures designed for travelers of all ages, providing a relaxed, comfortable, and memorable way to explore Portugal's capital.
- COLOUR TRIPcoreTour operator located in the ground floor of the Lisbon Cruise Terminal offering curated experiences for cruise passengers. Provides cultural and sightseeing services complementing the port's guest experience offerings.
- Cityrama – GreyLinemajorHop-on Hop-off tour service provider partnered with the Guest Information Center, offering passengers organized sightseeing tours and city exploration opportunities.
- Carristur – YellowBusmajorHop-on Hop-off city sightseeing service provider partnered with the Guest Information Center, offering all-day transportation and tour options for cruise passengers.
- CitySightseeingmajorCity sightseeing tour provider offering Hop-on Hop-off services available through the Guest Information Center for cruise passenger excursions.
- TelparkmajorOfficial parking service provider for Lisbon Cruise Port. Offers secure and easily accessible parking located a short walk from the departure area. Passengers can book parking spaces online. The partnership allows passengers to leave vehicles safely and begin their cruise journey with peace of mind.
- JNcQUOI ComportaminorExclusive dining partner for the Comporta by Helicopter & Seaside Lunch experience. Located in Comporta, the restaurant is recognized for its sophisticated atmosphere, attentive service, and contemporary Mediterranean and Portuguese cuisine. The experience combines luxury transfers, aerial sightseeing, and refined dining for discerning travelers with limited time ashore.
- Junta de Freguesia de Santa Maria MaiorcoreLocal parish partnership for community engagement. Collaboration has materialized in sporting and leisure events open to the public, transforming areas surrounding the Terminal into a meeting point for health and community connection. Includes activities like Zumba classes and other community events. The partnership diversifies activity offerings and ensures the terminal continues to be an active agent in enriching the social and sporting life of Santa Maria Maior.
- Rancho Folclórico da Casa do Concelho de Pampilhosa da SerraminorTraditional folklore group that performs for cruise passengers and crew visiting Lisbon. Performances celebrate Portuguese culture and traditions as part of the port's cultural initiatives with cruise lines.
- BeherminorRestaurant on the first floor of the terminal offering Spanish cuisine, perfect for a relaxed moment with the river breeze. One of the exceptional F&B spaces with stunning views and distinctive atmosphere, welcoming visitors during embarkation and disembarkation operations.
- Marlene (Chef Marlene Vieira)minorMichelin-starred restaurant (1 star) curated by renowned Chef Marlene Vieira, featuring a Chef's Signature Selection menu. Located within the terminal, offering exquisite dining experience with the river views. Open to visitors during embarkation and disembarkation operations.
- Zunzum GastrobarminorSignature venue curated by Chef Marlene Vieira, recommended by the Michelin Guide. Located within the terminal offering an exceptional F&B experience with distinctive atmosphere. Open to visitors during embarkation and disembarkation operations.
- Global Ports Holding Limited (GPH)coreGlobal Ports Holding Limited is the parent company of Lisbon Cruise Port. GPH is the world's largest cruise port operator with a network of over 20 cruise ports globally, including Barcelona, Venice, Valletta, Malaga, and others. The company employs more than 900 collaborators from more than 20 countries, combining global reach with local expertise through its 'glocal' approach.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Lisbon Cruise Port Lda competitors and assessment
Company assessmentDirect peers
- Port of Malaga: Mediterranean cruise terminal also operated by GPH, with overlapping cruise line customers and similar Iberian/Mediterranean positioning. Direct internal comparability given shared parent and similar turnkey terminal design.
- Port of Valletta (Valletta Cruise Port): Sister GPH-operated cruise port in Malta with similar dual-terminal model, comparable passenger volumes, and shared brand standards. Most directly comparable peer due to common ownership and operating playbook.
- Port of Piraeus: Large-volume passenger and cruise terminal in the Eastern Mediterranean serving major cruise lines. Comparable in terminal facility design, docking infrastructure, and integrated passenger services (retail, transport, excursions).
- Port of Barcelona Cruise Terminal: One of Europe's busiest cruise ports and a sister GPH-operated terminal in some segments; serves the same major cruise lines and competing for Mediterranean turnarounds, with strong retail and brand-driven passenger experience similar to Lisbon's.
- Civitavecchia Cruise Port (Port of Rome): Major Mediterranean cruise terminal with comparable passenger throughput, similar mix of turnaround and transit traffic, and overlapping customer base of leading cruise lines also calling at Lisbon. Operates as a concession-style port authority with similar revenue drivers (port fees, terminal services, retail).
- Port of Venice: Iconic Mediterranean cruise terminal also under GPH portfolio and recognized as a sister infrastructure asset. Shares the same parent company operating model and faces similar regulatory and overtourism pressures as Lisbon.
- Port of Marseille (GPMM): Western Mediterranean cruise port with comparable scale of passenger throughput, multi-terminal infrastructure, and a similar concession-backed operating model. Competes for cruise line deployments across the Atlantic-Mediterranean corridor.
Broad incumbents
- PortMiami: World's largest cruise port by passenger volume, serving as a global benchmark for cruise terminal operations. While geographically different, it competes with Lisbon for cruise line homeport deployment decisions and offers a comparable breadth of port and ancillary services.
Regional players
- Port of Le Havre (cruise operations): Northern European cruise terminal with comparable passenger services and shore excursion partnerships. Operates in a different geographic/regional cluster but is comparable in scale, terminal design, and integrated port-passenger revenue model.
Emerging players
- Cruise Saudi: State-backed emerging cruise port developer building new Red Sea terminals. Represents a forward-looking competitor for cruise line deployment capital and itinerary design, though not yet at Lisbon's scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Lisbon Cruise Port Lda social profiles
Digital presenceLisbon Cruise Port Lda compliance and trust
Trust signalCompliance2 records
Lisbon Cruise Port Lda financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lisbon Cruise Port Lda leadership team
Management profileNumber of profiles
Profiles1 record
Lisbon Cruise Port Lda funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lisbon Cruise Port Lda M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lisbon Cruise Port Lda
What does Lisbon Cruise Port Lda do?
Lisbon Cruise Port Lda operates two cruise passenger terminals (Terminal de Cruzeiros de Lisboa and Terminal de Passageiros de Santa Apolónia) on the north bank of the Tagus River in Lisbon, Portugal. The company provides integrated port services for cruise lines (docking, waste treatment, towage, provisions, pilotage, security) and passenger-facing services (check-in, parking, currency exchange, dining, retail, tour bookings). It also leases commercial, retail, and event space within the terminal to local businesses and tour operators.
Is Lisbon Cruise Port Lda a public or private company?
Lisbon Cruise Port Lda is a private company. It is classified as corporate owned and is currently operating.
When was Lisbon Cruise Port Lda founded?
Lisbon Cruise Port Lda was founded in 2017. It employs 11 to 50 people.
Where is Lisbon Cruise Port Lda based?
Lisbon Cruise Port Lda is headquartered in Lisbon, Portugal, in the Europe region.
How does Lisbon Cruise Port Lda make money?
Four revenue lines are on record. Port Services Revenue is the primary driver. The others are terminal Services, real Estate and Retail Space Rental and tour and Excursion Services.
Who are Lisbon Cruise Port Lda's main competitors?
Direct peers on record are Port of Malaga, Port of Valletta (Valletta Cruise Port), Port of Piraeus, Port of Barcelona Cruise Terminal, Civitavecchia Cruise Port (Port of Rome), Port of Venice and Port of Marseille (GPMM). PortMiami is listed as a broad incumbent. Port of Le Havre (cruise operations) is listed as a regional player. Cruise Saudi is listed as an emerging player.
Does Lisbon Cruise Port Lda have an API?
No public API is recorded for Lisbon Cruise Port Lda.
What industry is Lisbon Cruise Port Lda in?
Lisbon Cruise Port Lda's product category is Cruise Port Operations. Its primary akta.pro industry code is TLAHAEAA, Cruise Terminal Operations & Management, with a secondary code of TLAHAEAL, Cruise Line Turnaround Coordination & Port Call Passenger Services. Its NAICS code is 48831 and its SIC code is 4400.