Brook Security Ltd
Brook Security Ltd is a UK family-run security systems integrator founded in 1994, designing, installing, and maintaining multi-layered electronic security systems for residential and commercial properties across South East England, including high net worth, healthcare, education, and heritage clients.
- Company typePrivate
- Founded1994
- HeadquartersMaidstone, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Brook Security Ltd does
Brook Security Ltd is a privately-held, family-run electronic security systems integrator founded in 1994 and headquartered in Maidstone, Kent. The company designs, installs, and maintains multi-layered security systems for residential and commercial properties across South East England, including Kent, London, Essex, Surrey, and Sussex. Its offering combines physical security components (gates, access control, safes) with electronic surveillance (CCTV, intruder alarms, perimeter detection, smart home systems, personal attack buttons) and 24/7 ARC-backed monitoring with police response. Core technology stacks are sourced through partnerships with established vendors (Eaton Pyronix, Paxton, Vanderbilt, BT RedCare, Hikvision, CSL) rather than developed in-house; notable features include encrypted GSM/IP signaling, smartphone app integration for remote monitoring, and 31-day CCTV event storage.
The business operates a hybrid revenue model: one-time installation fees (25% deposit, balance on completion; system retention until paid), recurring annual maintenance contracts (RPI-linked), and 24/7 monitoring subscriptions. Consumer contracts carry a 3-year minimum term; business contracts carry a 5-year minimum. Customer segmentation spans three primary groups—high net worth homeowners and celebrities, general residential customers, and commercial/institutional clients (schools, hospitals, warehouses, heritage buildings, apartment blocks)—with the HNW segment positioned as a high-value specialty. The company holds NSI NACOSS Gold (UKAS-certified) accreditation, BSIA membership, KCC Trading Standards approval, Checkatrade verification, and Constructionline certification; Managing Director Terry Roffey serves as Regional Chairman of NSI.
Distribution is exclusively direct: field sales engineers conduct on-site surveys and installations, supported by telephone (0800 281249) and website enquiry intake. The company employs a free security review as the primary lead generation mechanism, complemented by content marketing, social media, and PR coverage (BBC News, Abode2 magazine). Brook Security describes its operating history as spanning 27+ years and references over 40,000 clients served cumulatively over the managing director's career, indicating a stable, predominantly referral-driven regional installer.
Brook Security Ltd firmographics
Firmographics- Name
- Brook Security Ltd
- Legal name
- Brook Security Limited
- Website
- https://brooksecurity.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Brook Security Ltd is a UK family-run security systems integrator founded in 1994, designing, installing, and maintaining multi-layered electronic security systems for residential and commercial properties across South East England, including high net worth, healthcare, education, and heritage clients.
- Ownership category
- akta.pro rank
Brook Security Ltd industry classification
Industry- Product category
- Electronic Security Systems Integration and Monitoring
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Intrusion Detection & Burglar Alarm Systems Integration (BPAKAGAC)
- akta.pro secondary industries
- Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH), Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), CCTV/Video Surveillance Monitoring & Management (Operations) (BPABAMAH)
Keywords
Where Brook Security Ltd is headquartered
LocationHeadquarters
- HQ city
- Maidstone
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Brook Security Ltd business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Security System Installation: One-time installation of bespoke security systems including CCTV, intruder alarms, access control, and smart security. Payment structure: 25% deposit before work commences, balance payable on completion. Customized solutions for residential and commercial properties.
- Annual Maintenance Charges: Recurring annual fees for maintenance of installed security systems. For monitored systems: 2 visits per year. For audible alarm systems: 1 visit per year. Subject to Retail Price Index increases after first year.
- 24/7 Monitoring Services: Remote monitoring services through Alarm Receiving Centre (ARC) with keyholder notification and police response capabilities. Includes line rental charges from telecommunications providers.
- Security Takeover Services: Integration and maintenance of pre-existing security systems from other providers, with evaluation and upgrade recommendations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Consumer Security System Installation |
| Subscription | Annual | Consumer Annual Maintenance |
| One time/ perpetual license | Multi-year contract | Business Security System Installation |
| Subscription | Annual | Security Monitoring |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Brook Security Ltd product offering
Product offeringCore offering
Brook Security designs, installs, and maintains bespoke electronic security systems for residential and commercial properties across South East England. The core offering combines CCTV, intruder/burglar alarms, access control, smart security systems, and personal attack buttons into a multi-layered security solution, delivered with professional installation, 24/7 Alarm Receiving Centre monitoring, scheduled maintenance, and system takeover services.
Product overview
Brook Security Ltd is a security systems provider offering a comprehensive portfolio of products and services for both residential and commercial properties. The core product offering includes CCTV and surveillance systems, intruder/burglar alarm systems, smart home security systems, access control systems, and personal attack buttons. Services encompass professional installation, 24/7 monitoring, maintenance, and system takeover. The company employs a multi-layered security approach, combining multiple components (gates, access control, security cameras, intrusion detection, perimeter alarms, smart home security, personal attack alarms, and safes) for comprehensive protection. Specialist services target high net worth individuals, celebrity clients, large executive properties, private estates, remote/rural properties, private home offices, healthcare facilities, schools, heritage buildings, warehouses, and multi-tenant buildings. The company operates as a technology partner integrator with major security hardware providers including Eaton Pyronix, Paxton, Vanderbilt, BT RedCare, Hikvision, and CSL.
Differentiator
Problem solved
Functional benefit
Products and services
- Home CCTV Systems & Surveillance Home CCTV and video surveillance systems for residential properties, featuring security cameras with remote monitoring capabilities via dedicated smartphone apps, audio warning speakers, and 31-day event storage.
- Home Intruder & Burglar Alarms Bespoke intruder and burglar alarm systems for residential properties, including monitored and audible-only configurations, available as wired or wireless systems, with Grade 2 or Grade 3 options to meet insurance requirements.
- Smart Home Security Systems Smart security systems for residential properties with encrypted signals, unique user codes, and digital keys, using GSM or IP communication for remote app access to control and monitor the security system via mobile devices.
- Commercial Access Control Systems Business access control systems including proximity readers, biometric fingerprint readers, facial recognition terminals, door entry systems, and mobile access control via smartphone apps.
- Commercial CCTV & Video Surveillance Commercial-grade CCTV and video surveillance systems for businesses including warehouses, offices, hospitals, schools, and apartment buildings.
- Commercial Intruder Alarms Business security intruder alarm systems with monitored alarm options and wired or wireless configurations for commercial premises.
- Smart Business Security Systems Smart security systems for businesses with app-based control and monitoring capabilities for managing premises security remotely.
- Home Security Installation Services Professional installation services for home security systems designed to customer specifications, including on-site property surveys, bespoke system design, and physical installation by Brook Security engineers.
- 24/7 Home Security Monitoring Services 24/7 monitoring services for home security systems with keyholder notification and police response capabilities, delivered through an Alarm Receiving Centre (ARC) on an annual subscription basis.
- Home Security Maintenance Services Ongoing maintenance and servicing programs to ensure installed alarm systems remain in working order and free of faults, with one visit per year for audible alarm systems and two visits per year for monitored systems, billed annually with Retail Price Index-linked increases after the first year.
- Home Security Takeover Services Integration and maintenance of pre-existing security systems from other providers, with evaluation and upgrade recommendations to newer technology solutions.
- High Net Worth & Celebrity Home Security Specialist bespoke security solutions for high net worth individuals and celebrity clients, including layered security approaches for main properties, garages, outbuildings, and grounds.
- Large Executive Properties Security Enhanced security systems for large executive residences with increased risk profiles, designed to address the specific vulnerabilities of sizable primary residences.
- Private Estates and Grounds Security Robust layered security approaches for private estates with extensive grounds, covering perimeter, outbuildings, and main residences.
- Remote and Rural Properties Security Early warning detection and deterrent systems for securing remote or rural properties, designed for large property coverage and perimeter monitoring where on-site presence is limited.
- Private Home Offices and Studios Security Security solutions for private home offices and studios, focused on protecting business assets and work equipment within residential settings.
- Healthcare Security Systems Multi-layered security solutions for hospitals, protecting staff, patients, laboratories, drug-controlled pharmacies, and radioactive areas.
- Educational Facility Security Security systems for schools including access control, CCTV video surveillance, and intruder alarm systems to support pupil and staff safety.
- Heritage & Listed Building Security Bespoke security considerations for churches and listed buildings, designed to respect historical architecture while providing modern protection from theft and vandalism.
- Warehouse & Industrial Security Security solutions for warehouses and industrial premises, designed around the size, location, and operational profile of the facility.
- Multi-Tenant Building Security Apartment building security typically starting with external measures such as CCTV and video surveillance cameras, with access control and intruder alarm integration as required.
Quantifiable outcome
- Over 40,000 clients served through referral-based growth
- +2 more outcomes
Companies that use Brook Security Ltd
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles4 records
Brook Security Ltd technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Brook Security Ltd partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Eaton PyronixcoreTechnology Partner providing security equipment including smart alarm systems. Pyronix Cloud APP integration enables remote control and monitoring of security systems.
- PaxtoncoreTechnology partner providing access control systems and related security technology solutions.
- VanderbiltcoreTechnology partner providing security systems and access control solutions.
- BT RedCarecoreTechnology partner providing alarm signaling and monitoring connectivity services for police response systems.
- HikvisioncoreTechnology partner providing CCTV and video surveillance equipment for security systems.
- CSL (Communication Systems Limited)coreTechnology partner providing dual signaling and alarm transmission technology for monitoring services.
- NSI (National Security Inspectorate)coreBrook Security's Managing Director serves as Regional Chairman of NSI, the UK's leading certification body for the security industry. NSI provides Gold NACOSS accreditation for burglar alarm, CCTV and access control services.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Brook Security Ltd competitors and assessment
Company assessmentDirect peers
- Banham: London-based security installer providing bespoke CCTV, intruder alarms, access control and locksmith services to high-net-worth residential and commercial clients. Directly comparable to Brook Security in target customer (premium London/HNW), service mix, and NSI-accredited installation model.
- Kings Security Systems: UK-based electronic security installer providing intruder alarms, CCTV, access control and monitoring services to commercial and residential customers. Comparable regional installer model with NSI accreditation and similar product/customer mix.
- Reliance Security (UK): UK security systems installer and monitoring provider with NSI accreditation, serving commercial and residential customers across multiple UK regions. Comparable regional installation and monitoring model.
Broad incumbents
- ADT UK: Largest UK monitored alarm and security systems provider, part of the broader Tyco/Johnson Controls group. Competes in the same residential and commercial electronic security space but at national scale with mass-market pricing.
- Securitas UK: Large UK security services provider combining electronic security systems (installation and monitoring) with manned guarding. Adjacent competitor for commercial security contracts, especially larger enterprise and multi-site accounts.
- Secom: UK national security systems installer and monitoring provider for commercial and residential customers. Overlaps directly with Brook Security's electronic security integration and ARC-monitored alarm offerings.
- Allied Universal (UK, ex-G4S): UK arm of global security services group offering integrated security solutions including electronic security systems, monitoring and guarding. Comparable broad security systems capability for commercial customers, though with national rather than regional focus.
- Verisure UK: Major UK monitored alarm subscription provider with professionally installed intruder alarm systems and 24/7 monitoring. Comparable subscription/install model but at national scale, focused on the mass-market residential segment.
Others
- Texecom: UK-based designer and manufacturer of intruder alarm panels and detection equipment. Adjacent ecosystem participant — a technology supplier relationship rather than a direct installer competitor.
- Eaton (Pyronix): Owner of Pyronix, a leading UK manufacturer of wireless intruder alarm systems. Documented technology partner of Brook Security; relevant as an equipment supplier shaping the residential alarm market in which Brook Security competes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Brook Security Ltd social profiles
Digital presenceBrook Security Ltd compliance and trust
Trust signalCompliance8 records
Brook Security Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Brook Security Ltd leadership team
Management profileNumber of profiles
Profiles1 record
Brook Security Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Brook Security Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Brook Security Ltd
What does Brook Security Ltd do?
Brook Security designs, installs, and maintains bespoke electronic security systems for residential and commercial properties across South East England. The core offering combines CCTV, intruder/burglar alarms, access control, smart security systems, and personal attack buttons into a multi-layered security solution, delivered with professional installation, 24/7 Alarm Receiving Centre monitoring, scheduled maintenance, and system takeover services.
Is Brook Security Ltd a public or private company?
Brook Security Ltd is a private company. It is classified as family owned and is currently operating.
When was Brook Security Ltd founded?
Brook Security Ltd was founded in 1994. It employs 11 to 50 people.
Where is Brook Security Ltd based?
Brook Security Ltd is headquartered in Maidstone, United Kingdom, in the Europe region.
How does Brook Security Ltd make money?
Four revenue lines are on record. Security System Installation is the primary driver. The others are annual Maintenance Charges, 24/7 Monitoring Services and security Takeover Services.
Who are Brook Security Ltd's main competitors?
Direct peers on record are Banham, Kings Security Systems and Reliance Security (UK). Broad incumbents are ADT UK, Securitas UK, Secom, Allied Universal (UK, ex-G4S) and Verisure UK. Others are Texecom and Eaton (Pyronix).
Does Brook Security Ltd have an API?
No public API is recorded for Brook Security Ltd.
What industry is Brook Security Ltd in?
Brook Security Ltd's product category is Electronic Security Systems Integration and Monitoring. Its primary akta.pro industry code is BPAKAGAC, Intrusion Detection & Burglar Alarm Systems Integration, with a secondary code of HSAHACAH, Residential CCTV & Door/Perimeter Surveillance Packages. Its NAICS code is 561621 and its SIC code is 7381.