Lew's Reliable Heat & A/c

What Lew's Reliable Heat & A/c does

Lew's Reliable Heat & A/C is a second-generation, family-owned HVAC service contractor founded in 1970 by Lew Schwentner in Fairport Harbor, Ohio, and currently owned and managed by his youngest daughter, Lisa Joles. The company provides residential and commercial heating, cooling, and indoor air quality services — including installation, repair, and maintenance of gas furnaces, electric heat pumps, boilers, central air conditioners, ductless mini-splits, and high-velocity HVAC systems — to homeowners and small businesses across 12 communities in Lake and Geauga counties, Ohio. Core technical capabilities include in-house custom sheet metal fabrication using computer-aided design, industrial brake presses (15–180 degree angles), plasma cutting, and Pittsburgh lock seams, enabling custom ductwork for non-standard spaces such as historic homes. All technicians are NATE-certified, with some having more than 20 years of tenure with the company.

The business generates revenue through one-time HVAC repair and installation projects, recurring preventive maintenance programs, custom sheet metal fabrication, and add-on indoor air quality products (including the iWave-R ionization system priced at $699 installed). The company is a certified Bryant Dealer and ACCA member, offers customer financing through Synchrony Financial, and runs Google AdWords remarketing alongside local SEO service-area pages. Its go-to-market is predominantly direct-to-consumer and word-of-mouth, with emergency 24-hour service availability, consultative sales for equipment replacement, and dispatch-based field service delivery. Customers include individual homeowners (primary) and small commercial accounts across retail, manufacturing, restaurants, and offices. The company holds no AI capabilities, no patents or trademarks, no funding rounds, and no subsidiaries; it operates as a single-location private firm with 1–10 employees.

Name

Lew's Reliable Heat & A/c

Legal name

Lew's Reliable Heat & A/C

Website

https://lewsreliableheat.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1–10 employees

Short description

Lew's Reliable Heat & A/C is a second-generation, family-owned HVAC service contractor founded in 1970 that installs, repairs, and maintains heating, cooling, and indoor air quality systems for residential and small commercial customers across Lake and Geauga counties, Ohio.

Ownership category

akta.pro rank

Product category

HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

HVAC & Refrigeration Contracting (IMAFALAB), HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK), HVAC Installation, Service & Repair (IMAIABAA)

Keywords

• Residential HVAC services
• Heating installation repair
• Air conditioning services
• Commercial HVAC contractor
• Indoor air quality

Headquarters

HQ city

Oak Harbor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. HVAC Repair Services: One-time and emergency repair services for heating and cooling systems including gas furnaces, boilers, heat pumps, central AC, and ductless systems. Revenue generated per service call with parts and labor charges.
2. HVAC Installation and Replacement: New equipment installation and full system replacement services. Includes load calculations, equipment selection, and professional installation of furnaces, AC units, heat pumps, and boilers. Revenue generated as project-based one-time fees.
3. Preventive Maintenance Programs: Annual and seasonal maintenance agreements (tune-ups, inspections, cleaning) that provide recurring revenue and encourage customer retention. Includes priority scheduling and discounted repair rates for agreement holders.
4. Sheet Metal Fabrication: Custom sheet metal fabrication for residential and commercial HVAC applications including ductwork, transitions, plenums, boots, flashing, and dampers. Revenue generated per fabrication project.
5. Indoor Air Quality Products: Sale and installation of air purification systems, UV lights, humidifiers, dehumidifiers, and ionization systems as add-on products to core HVAC services.
6. Commercial HVAC Services: Commercial heating, ventilation, and air conditioning services for businesses including restaurants, manufacturing facilities, and office buildings. Includes exhaust hoods, specialized ventilation, and custom air handlers.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Lew's Reliable Heat & A/C is a second-generation, family-owned HVAC contractor that sells and delivers residential and commercial heating, cooling, indoor air quality, ductwork, and water heating services. Core offerings include repair, installation, replacement, and preventive maintenance of gas furnaces, boilers, heat pumps, central air conditioners, ductless mini-splits, and high-velocity HVAC systems, complemented by in-house custom sheet metal fabrication. Customers are primarily homeowners and small-to-mid commercial operators in Lake and Geauga counties in Northeast Ohio, served through direct phone/website scheduling and on-site field dispatch.

Product overview

Lew's Reliable Heat & A/C is a second-generation, family-owned HVAC service company founded in 1970, offering a comprehensive portfolio of heating and cooling services across residential and commercial segments. The core offering consists of Heating Services (repair, installation, maintenance, boilers, heat pumps, hot water heaters, tankless water heaters, oil-to-gas conversion) and Cooling Services (AC repair, installation, maintenance, ductless HVAC, high-velocity HVAC). The product suite extends to Indoor Air Quality solutions (air purification, UV lights, humidifiers, dehumidifiers), Smart Home integration (WiFi thermostats, zoning systems), Duct Services (repair, maintenance, fabrication), and Maintenance Plans for preventive care. Sheet Metal Fabrication provides custom ductwork and components, while Commercial HVAC serves business clients. The iWave-R Ionization System is offered as an add-on air purification product. All services are delivered by NATE-certified technicians serving Lake and Geauga counties in Ohio.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services

Quantifiable outcome

• Regular maintenance extends equipment lifespan by up to 40% and reduces energy consumption by up to 20% (industry data cited by company)
• +5 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• BryantcoreChannel Partner/ Reseller/ DistributorLew's Reliable Heat & A/C is a certified Bryant Dealer, authorized to sell and install Bryant brand heating and cooling equipment. This partnership provides access to manufacturer training, technical support, warranty programs, and equipment sourcing.
• ACCA (Air Conditioning Contractors of America)coreStrategic or Co-development PartnerAs a proud ACCA member, the company adheres to industry standards and best practices for HVAC installation and service, and gains access to ACCA resources, training, and industry networking.
• GoogleminorGTM or Marketing PartnerCompany uses Google AdWords remarketing to advertise to previous website visitors across Google search results and the Google Display Network. Google Business Profile hosts over 60 five-star customer reviews.
• NATE (North American Technician Excellence)coreStrategic or Co-development PartnerNATE is the leading certification organization for HVAC technicians. All of Lew's technicians are NATE-certified, representing the gold standard in HVAC expertise requiring rigorous training and testing.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Trane Technologies: Global HVAC equipment manufacturer whose products Lew's installs as part of its service offering. Not a direct competitor for service work, but a comparable industry participant with deep brand recognition in residential heating and cooling.
• ARS / Rescue Rooter (American Residential Services): Large national residential HVAC, plumbing, and home services company. Comparable to Lew's in core service offerings (heating, cooling, plumbing, emergency service) but operates at vastly greater scale with multi-state coverage, professionalized management, and significant marketing budget.
• Carrier Global: Global HVAC equipment manufacturer whose products are commonly installed by residential service contractors like Lew's. Operates in the same equipment ecosystem but is not a direct service competitor; rather, it represents the broader industry context for HVAC installation and replacement.

Direct peers

• Service Champions Heating & Air Conditioning: Regional residential HVAC service company with a strong local brand reputation, NATE-certified technicians, and a similar mix of repair, installation, and maintenance services. Comparable to Lew's as a trusted local service operator, though at larger scale and broader geography.
• Coolray Heating & Cooling: Regional residential HVAC service company offering heating, cooling, indoor air quality, and maintenance programs. Comparable to Lew's in business model (residential service focus, subscription maintenance plans, certified technicians) and customer base (homeowners), though operating in the Southeast US.
• Hiller Plumbing, Heating, Cooling & Electrical: Regional residential and light commercial HVAC service company with similar customer base and service mix. Comparable to Lew's in technician-driven service model, though with broader geographic reach and a multi-trade offering.
• One Hour Heating & Air Conditioning: Residential HVAC service franchise offering heating, cooling, and indoor air quality services to homeowners. Directly comparable to Lew's in service mix and customer base, though structured as a franchise network rather than an independent local operator.
• Petro Home Services: Multi-state residential HVAC, plumbing, and home services company serving homeowners in the Northeast US. Comparable to Lew's as a residential-focused service operator with emergency response, maintenance agreements, and equipment installation capabilities.

Others

• ServiceTitan: Software platform serving residential and commercial HVAC, plumbing, and electrical service contractors. Comparable as an ecosystem participant in the residential HVAC services industry, though not a competitor — Lew's would be a potential customer or partner rather than a rival.

Regional players

• Benjamin Franklin Plumbing: National plumbing and HVAC service franchise primarily focused on plumbing but offering HVAC services in select markets. Comparable to Lew's as a residential home services operator with technician dispatch and emergency response, though with a different geographic and service mix focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lew's Reliable Heat & A/c