Meals On Wheels - Older Adult Alternatives Of Fairfield County Inc.

What Meals On Wheels - Older Adult Alternatives Of Fairfield County Inc. does

Meals on Wheels - Older Adult Alternatives of Fairfield County Inc. (operating as The Senior Hub) is a 501(c)(3) nonprofit founded in 1973 and headquartered at 1515 Cedar Hill Road, Lancaster, Ohio. The organization provides nutrition, caregiving, and supportive services to older adults aged 60+ and their family caregivers across Fairfield County, Ohio. Core offerings include home-delivered meals (300,000+ served annually), congregate dining at sites in Amanda, Baltimore, and Lancaster, and an integrated suite of 20+ programs covering caregiver support, senior companion volunteering, personal emergency response systems, adaptive equipment loans, non-emergency transportation, home modifications, representative payee services, nutrition counseling, socialization programs, OSHIIP Medicare counseling, RX Assist, supplemental food boxes, and the distinctive FOOD 4 PAWS pet support program.

The business model is nonprofit and community-led: services are delivered at no charge to eligible Title III participants, with voluntary donation requests. Revenue is sourced from Older American's Act Title III federal funding, the Fairfield County Senior Services Levy, individual and corporate donations, foundation grants, workplace giving (United Way, Combined Federal Campaign), planned giving through a Legacy Society, and agency fundraising events. Service delivery relies on a volunteer-driven model, including volunteer meal-delivery drivers who provide daily in-person safety checks, income-eligible senior companions, and an in-home enrollment assessment process. Strategic and operational partnerships include COAAA as the designated focal point agency, ADAMH for mental health collaboration, the Fairfield County Foundation for an Agency Fund, and the Fairfield County Health Department for food safety oversight. Technology is limited to a website (developed by OneEach Technologies) supporting online donations and service applications; there is no proprietary technology, mobile app, or AI capability.

In 2023 the organization adopted the co-branded name 'The Senior Hub' alongside its legacy Meals on Wheels identity to reflect its expanded program portfolio. Current leadership comprises Executive Director Anna Tobin, Director of Administrative Services Sarah Arledge, Director of Nutrition Services Amber Goines, and Director of Aging Services Sheila Stouder, under a Board of Trustees led by Board President Jennifer Sitterley. A planned 12,000-square-foot renovation of the headquarters facility is underway to expand service capacity.

Name

Meals On Wheels - Older Adult Alternatives Of Fairfield County Inc.

Legal name

Meals on Wheels Older Adult Alternatives of Fairfield County, Inc.

Website

https://theseniorhubfc.org

Company type

Private

Founded year

1973

Operating status

Operating

Short description

Meals on Wheels of Fairfield County (The Senior Hub) is a 501(c)(3) nonprofit that provides home-delivered and congregate meals plus 20+ supportive programs to adults aged 60+ and their caregivers in Fairfield County, Ohio.

Ownership category

akta.pro rank

Product category

Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Meals, Nutrition & Congregate Dining Day Programs (HSABANAM), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Senior nutrition services
• Home delivered meals
• Congregate dining
• Caregiver support
• Aging services

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Federal Funding (Older American's Act): Title III of the Older American's Act establishes a grant system to fund programs addressing the needs of vulnerable seniors. The agency collaborates with COAAA which plans, funds, and delivers services.
2. Meals on Wheels Senior Services Levy: County-level senior services levy funding for nutrition and support services.
3. Donations and Fundraising: Individual donations, corporate donations, foundation grants, planned giving, bequests, workplace giving campaigns (United Way, Combined Federal Campaign), stock transfers, and agency fundraising events.
4. Client Contributions: Voluntary donations from clients for meal services. The agency is required to ask for donations for meal services, but no participant is denied Title III funded meals due to inability to contribute.
5. Planned Giving/Legacy Society: Bequests, trusts, designations, and planned gifts through the Legacy Society program, allowing donors to leave legacy gifts.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Provides home-delivered meals, congregate dining, in-home assessments, and caregiver support services to adults aged 60 and older in Fairfield County, Ohio. The organization operates more than 20 programs addressing senior nutrition, social engagement, and aging-in-place support, with daily wellness checks embedded into meal deliveries.

Product overview

Meals on Wheels of Fairfield County Inc. (operating as The Senior Hub) is a social services organization offering a network of over 20 programs and services for older adults age 60+ in Fairfield County. The core offerings are Home Delivered Meals and Congregate Meals, which form the nutritional foundation of service. These are supplemented by an integrated suite of supportive services including the Caregiver Support Program, Senior Companion Program, Personal Emergency Response Systems, Adaptive Equipment lending, Transportation, Home Modification and Maintenance, and Socialization Programs. Additional specialized offerings include FOOD 4 PAWS (pet support), Supplemental Food Program, and the Ohio Senior Health Insurance Information Program. The organization operates as a coordinated system designed to enable independent living and improve quality of life for seniors.

Differentiator

Problem solved

Functional benefit

Brands

• FOOD 4 PAWS: Pet support program offered to Meals on Wheels clients providing monthly pet food, minor veterinary services, boarding, grooming, and flea/tick treatments for income-eligible seniors' pets.
• Caregiver Support Program
• Senior Companion Program

Products and services

• Home-Delivered Meals Daily delivery of nutritious meals directly to the homes of older adults aged 60 and over in Fairfield County who are unable to easily prepare meals or leave their homes. Drivers provide a daily wellness check with each visit.
• Congregate Dining Group dining opportunities at community sites within Fairfield County that provide older adults with nutritious meals along with social engagement.
• Caregiver Support Program Respite and support services for unpaid family caregivers of older adults, including time off from caregiving duties and access to supportive resources.
• In-Home Assessments In-home assessments of older adults to evaluate needs and connect them with appropriate aging services and supports.
• FOOD 4 PAWS Pet food assistance program for older adults whose limited resources put pet nutrition at risk, helping seniors keep their companion animals.
• Senior Companion Program Volunteer-based companionship program pairing older adult volunteers with other seniors in need of social connection and support.

Quantifiable outcome

• Over 300,000 meals served annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• COAAA (Central Ohio Area Agency on Aging)coreStrategic or Co-development PartnerCOAAA plans, funds, and delivers services through local focal point agencies like Meals on Wheels Fairfield County. COAAA is one of 12 multi-county agencies in Ohio established under the Older American's Act of 1965, providing leadership on aging issues through advocacy, planning, and coordination efforts.
• ADAMH (Alcohol, Drug Addiction and Mental Health Services Board)minorStrategic or Co-development PartnerADAMH partners with communities to create opportunities and encourage participation in quality mental health and addiction prevention, treatment, wellness, and recovery services and supports.
• Fairfield County FoundationcoreStrategic or Co-development PartnerAgency Fund established at Fairfield County Foundation to receive donations of cash, checks, and stock transfers. The agency maintains this fund for receiving appreciated stock gifts and other donations.
• Older American's Act (Title III)coreOthersFederal legislation supporting social and nutrition services for Americans age 60 and older since 1965. Title III establishes grant system to fund programs addressing needs of vulnerable seniors including those at significant risk of hunger, isolation, and losing independence.
• Fairfield County Health DepartmentminorOthersPerforms food safety and health code inspections for restaurant facilities providing meals to senior clients. Inspection reports available at www.myfdh.org.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Visiting Angels: National franchised in-home personal care provider for seniors. Overlaps with the organization's Personal Care, Homemaking, and Companion services but delivers through a private-pay, franchise-based model rather than Title III funding.
• Help at Home: Large personal care services provider serving Medicaid and dual-eligible seniors. Comparable in personal care and homemaking services, with overlapping Medicaid/Medicare payer relationships that could complement or compete with the organization.
• Comfort Keepers: National in-home care and senior companionship franchise. Comparable to the organization's Personal Care/Homemaking and Senior Companion services but operates through private-pay franchises rather than nonprofit grant funding.

Others

• Meals on Wheels America: National umbrella organization for the Meals on Wheels network. While not a direct competitor, it sets standards, advocates for federal Title III funding, and supports local affiliates including Meals on Wheels of Fairfield County.
• Alzheimer's Association - Central Ohio Chapter: National nonprofit serving caregivers and individuals with dementia through support programs, education, and referrals. Operates in the same caregiver support space and frequently cross-refers clients with community-based aging service providers.
• Central Ohio Area Agency on Aging (COAAA): Area Agency on Aging that plans, funds, and coordinates services through local focal point agencies including Meals on Wheels of Fairfield County. Functions as a funder and ecosystem coordinator rather than a competitor.

Emerging players

• Homethrive: Tech-enabled caregiver support platform serving health plans and employers. Competes with the organization's Caregiver Support Program through a digital-first model targeting the same family caregiver demographic.
• Papa: Tech-enabled platform pairing older adults with 'Papa Pals' for companionship, transportation, and errands. Competes for the same senior companionship and caregiver support demand through a digital, payer-funded model.
• DUOS (formerly GrandPad): Digital companion and care coordination platform for older adults. Provides an emerging alternative to in-person socialization and companion programs offered by the organization, with potential payer-funded distribution through Medicare Advantage plans.

Direct peers

• LifeCare Alliance: Columbus, Ohio-based Meals on Wheels affiliate providing congregate and home-delivered meals plus aging services. Directly comparable service mix in the same Ohio region, making it the closest geographic peer.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Meals On Wheels - Older Adult Alternatives Of Fairfield County Inc.