Maven Business Process Solutions Inc

What Maven Business Process Solutions Inc does

Maven Business Process Solutions Inc (DBA: mavenBP) is a Philippines-incorporated business process outsourcing (BPO) firm founded in 2016 and headquartered in Bonifacio Global City, Taguig. The company delivers offshore operational support to clients across North America, Europe, Australia, and Asia, monetizing the labor cost differential between Philippine-based delivery and onshore client markets. There is no proprietary technology platform referenced in available material; the underlying product is offshore staffing capacity sold on a managed-services or dedicated-resource basis.

The service portfolio is organized around three core offerings — Managed Services, Virtual Assistants, and Recruitment & Staffing — with adjacent capabilities in accounting and finance, administrative task handling, graphics design, IT services, customer service, and data entry. Project-based engagements span sales support augmentation, graphics layout design, remote IT helpdesk deployment, and recruitment/HR management. Marketing materials claim 80% operational expense savings, 60% time savings, 85% per-head hiring savings, 30% operational capacity increase, 90% purchase rate on digital proofs, and 50% wait-time reductions; these are unverified provider claims, not independently validated performance metrics.

Go-to-market is sales-led with RFP-based lead capture. No funding rounds, headcount figures, management team disclosures, named customers, certifications, awards, partnerships, or M&A activity are publicly disclosed. Pricing, contract structures, customer segments (SMB vs. enterprise), and unit economics are not visible in available data, leaving the commercial profile largely opaque to outside observers.

Name

Maven Business Process Solutions Inc

Legal name

Maven Business Process Solutions Inc

Website

https://mavenbp.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Maven Business Process Solutions Inc (mavenBP) is a Philippines-based BPO firm founded in 2016 that delivers managed services, virtual assistants, and recruitment and staffing support to clients across North America, Europe, Australia, and Asia.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Human Resources Consulting Services (541612)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Management Services (8741)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

akta.pro secondary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Business process outsourcing
• Managed services
• Virtual assistants
• Recruitment staffing
• Offshore outsourcing

Headquarters

HQ city

Taguig

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services: End-to-end outsourcing solutions where Maven BP sets up dedicated teams and provides comprehensive business support around the clock. Revenue is generated through staffing fees and service delivery charges based on team size and scope of work.
2. Virtual Assistant Services: Remote professional services where virtual assistants operate under client direction. Clients pay for professional time, typically on a per-seat or hourly basis depending on the scope of administrative and operational support required.
3. Recruitment and Staffing: Sourcing and screening services where Maven BP charges for talent acquisition and placement. Fees may be structured as per-placement charges or retained search arrangements for executive and specialized roles.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Maven Business Process Solutions Inc is a BPO firm that provides managed outsourcing services, remote virtual assistants, and recruitment/staffing solutions to enterprises. It sets up and manages dedicated remote teams that handle non-core business functions such as administrative tasks, sales support, IT helpdesk, accounting, customer service, graphics design, and data entry, enabling client companies to focus on revenue-generating activities.

Product overview

Maven Business Process Solutions Inc is a business process outsourcing (BPO) company offering a portfolio of managed services, virtual assistants, and recruitment/staffing solutions. The company's service architecture consists of three core offerings—Managed Services (end-to-end outsourcing solutions), Virtual Assistants (remote professional support), and Recruitment & Staffing (sourcing and screening)—supplemented by specialized expertise areas including Accounting & Finance, Administrative Tasks, Graphics Design, IT Services, Customer Service, and Data Entry & Conversion. The company also delivers specific project-based services documented through case studies: Sales Support Augmentation, Graphics Layout Design, Remote IT Helpdesk Deployment, and Recruitment & HR Management. Maven BP positions itself as an outsourcing partner that absorbs non-core business activities, enabling client companies to focus on revenue-generating functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services End-to-end outsourcing solutions that set up and manage dedicated remote teams providing comprehensive business support around the clock, including team setup, management, and operational support to bypass the costs of assembling in-house teams. Designed for enterprises seeking to absorb non-core activities.
• Virtual Assistants Sustainable remote professional services in which virtual assistants operate under client direction, delivering efficiency, professionalism, and expertise while integrating seamlessly with onshore teams. Targeted at businesses needing flexible administrative and operational support.
• Recruitment & Staffing Sourcing and screening solutions providing expert guidance in evaluating and selecting candidates, with industry insights on labor patterns and access to broader talent pools. Fees structured as per-placement charges or retained search arrangements for executive and specialized roles.
• Sales Support Augmentation Project-based integration of accounts analysts and sales administration specialists with client onshore teams for real-time processing of accounts payables and receivables, order validation, and invoicing. Documented to reduce order-to-confirmation wait times by at least 50%.
• Graphics Layout Design Daily layout design services including digital proofs for custom logo-branded offerings, enabling clients to visualize products with their branding before production. Reported as a factor in 90% of client purchases due to the digital proofs sent by sales staff.
• Remote IT Helpdesk Deployment Remote IT support services covering technical concerns, system issues, network problems, and regular maintenance of servers, systems, and networks across multiple timezones. Documented to deliver up to 30% increase in operational capacity for clients.
• Recruitment & HR Management Recruitment task force services targeting top universities and implementing strict screening processes to source, select, and manage sales teams on behalf of clients. Documented to deliver 85% savings on per-head hiring costs and operational expenses.

Quantifiable outcome

• Save 80% in operational expenses and 60% of time
• +4 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Teleperformance: Largest global BPO with extensive Philippines operations offering customer experience, digital transformation, and back-office services. Competes with Maven for outsourced support work but at enterprise tier with global brand recognition.
• Foundever: Global CX BPO (formerly Sitel/Sykes) with significant Philippines delivery providing customer service, sales, and technical support. Overlaps Maven's customer service and sales support offerings at much larger scale.
• Concentrix: Global incumbent BPO with Philippines as a major delivery hub, providing customer experience, digital, and back-office services at enterprise scale. Overlaps Maven's service categories but operates at vastly greater scale with full enterprise certifications.

Emerging players

• Wishup: India-based virtual assistant and remote staffing platform serving SMBs and startups globally. Comparable in providing on-demand VAs for administrative and operational tasks, though based in India rather than Philippines.
• Time Etc: US/UK-based virtual assistant platform providing remote executive and administrative assistants to SMEs and entrepreneurs. Comparable in VA staffing model and target customer profile, though primarily English-market focused.

Direct peers

• TaskUs: Mid-market BPO with significant Philippines operations providing outsourced customer experience, content moderation, and back-office services. Directly comparable in service mix (managed support, virtual teams, recruitment) and target mid-market enterprise clients.
• SupportNinja: US-headquartered BPO with Philippines and Nicaragua delivery centers offering customer support, back-office, and tech support outsourcing to mid-market companies. Comparable in size tier and service portfolio to Maven BP.
• BruntWork: Philippines-based virtual staffing company providing virtual assistants and offshore teams to SMEs and growth-stage companies in North America, Europe, and Australia. Closely comparable in VA staffing model and geographic focus.
• Arise Virtual Solutions: Work-from-home BPO platform connecting client demand with distributed agents across multiple geographies including Philippines. Comparable in model of providing remote outsourced support to enterprise clients.
• OP360 (Outsource Philippines): Philippines-based BPO offering customer service, sales support, and back-office outsourcing to North American and European clients. Closest geographic and operational peer to Maven BP.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mavenbp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maven Business Process Solutions Inc