What Medialog does

Medialog is a privately held French software company, founded in 1988 in Paris by Cyrille Bellefaix and structured as SARL MEDIALOG (share capital €109,500), that develops and markets integrated Property Management System (PMS) and Point-of-Sale (POS) software for the hospitality industry. Its core products — PMS Hotel, POS Medialog, WebDispo, MedApps, MedialogPay, and Stathotel — are built on a proprietary hybrid architecture that stores data simultaneously on-premise at the customer site and in a remote Data Center, with real-time synchronization between both environments. The platform is differentiated by PCI DSS Level 1 Service Provider certification and NF525 certification (Infocert, COFRAC-accredited) under France's 2025 Finance Law, plus open APIs connecting to 130+ third-party partners.

The company targets small and mid-sized independent hotels (14-400+ rooms), independent hotel groups, and standalone or hotel-attached restaurants, bars, and shops, primarily in France and Europe. Its go-to-market combines direct sales with a consultative demo-led motion, event participation (Food Hotel Tech, Equip Hotel, Hotel & Restaurant Meetings Cannes), trade-press coverage (Tendance Hôtellerie), and a Qualiopi-certified training offering. Medialog reports a 1,000-1,400 establishment installed base, a 96.53% self-reported client satisfaction rate, and 7/24 customer support; named customers include the Eliova mountain hotel group and Michelin-starred restaurants using Somm'it-integrated POS.

Revenue is generated predominantly through annual recurring subscriptions to PMS and POS software, priced per establishment with custom quotes based on property size and module selection, supplemented by professional services for installation, training, and ongoing support. Recent strategic activity (2024-2026) has centered on partnership-driven ecosystem expansion rather than in-house development: AI booking (Dialspot), energy optimization (Agrid), beverage margin management (Somm'it), digital concierge (TOLK), digital reception (GetWelcom), and restaurant reservations (TheFork) have been integrated into the Medialog platform. No external funding rounds, M&A, or leadership transitions are disclosed.

Name

Medialog

Legal name

SARL MEDIALOG

Website

https://medialog.fr

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Hotel Property Management Software (PMS)

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Hotel property management
• Restaurant point of sale
• Hospitality software
• PMS software hotels
• POS restaurants bars

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. PMS Software Subscriptions: Medialog generates recurring revenue from annual or multi-year subscriptions to its PMS Hotel software. The software is priced per establishment or property and includes support, updates, and access to the hybrid cloud-local platform. The company has been in operation since 1988 and serves 1400+ establishments, indicating a mature, recurring subscription base.
2. POS Software Subscriptions: Recurring revenue from POS (Point of Sale) software subscriptions for restaurants, bars, and shops, available on Windows, iPad, iPhone, and iPod. The POS integrates with the PMS for unified hotel-restaurant management.
3. Training Services: Medialog offers training services under Qualiopi certification, providing professional development for hospitality staff on PMS and POS usage. Training is listed as a distinct contact path on the website.
4. Implementation and Support Services: The company provides installation, training, and ongoing daily support as part of its customer service offering, with 7/24 assistance available. Support is delivered both remotely and through partners like IPEFIX for local service.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels8 records

Core offering

Medialog develops and sells PMS (Property Management System) software for independent hotels and hotel groups, plus POS (Point of Sale) software for restaurants, bars, and shops. Its products run on a proprietary hybrid cloud-and-local architecture that synchronizes data in real time between the customer's establishment and a remote Data Center, delivering reservations, billing, housekeeping, yield management, multi-property management, integrated e-payments, and contactless guest journey features. The company also offers WebDispo (multi-property web application), MedApps (tablet reception), Pre Check-In, Fast Check-Out, MedialogPay, and access to a 130+ partner ecosystem via open APIs.

Differentiator

Problem solved

Functional benefit

Brands

• Medialog Hotel: PMS (Property Management System) solution for hotels
• Medialog Resto
• Web Dispo
• MedApps
• MedialogPay
• StatHotel

Products and services

• PMS Hotel (Medialog Hotel) Complete hotel Property Management System covering reservations, billing, room management, customer preferences, check-in/check-out, housekeeping, yield management, and multi-establishment management for independent hotels and hotel groups in France. Supports multi-task, multi-user, and multilingual operations, and integrates seamlessly with POS for unified billing.
• POS Medialog (Medialog Resto) Point-of-sale system for restaurants, bars, and shops that manages orders, payments, invoicing, and inventory. Available on Windows PC, iPad, iPhone, and iPod, and integrates natively with the Medialog PMS for unified hotel-restaurant billing and restaurant-to-hotel charge transfers.
• WebDispo Multi-property web application enabling group, nomadic, and real-time management of multiple hotel establishments from a web interface. Optimizes time dedicated to hotel management across dispersed properties.
• OTAC (Online Travel Activity Collaborative) Collaborative hotel distribution platform enabling hotels equipped with the Medialog PMS to consult peer availability and send reservation requests directly, reducing OTA commissions and resolving overbooking through a coopetitive network of independent hoteliers.
• MedApps (Tablet Reception Application) Portable tablet application that simplifies and facilitates customer check-in/check-out and housekeeping management, including QR code-based self check-in for customers via smartphone.
• MedialogPay (Integrated E-Payment) Integrated payment module handling pre-authorizations, virtual card processing (Booking, Expedia), 3D Secure pay-per-link, automated terminal reconciliation, card imprinting, and TPE linking.
• Pre Check-In Pre-arrival digital form sent by email to customers before arrival, updating contact details in the PMS and enabling online payment via a secure pay-per-link. Reduces reception workload during peak check-in periods.
• Fast Check-Out Digital fast check-out allowing customers to receive their invoice by email before departure, validate it, and pay online, with real-time status tracking within the PMS.
• Stathotel (Hotel Statistics Web Application)

Quantifiable outcome

• 20–35% reduction in energy consumption when integrated with Agrid AI energy management
• +7 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core and minor.

• IpéfixcoreImplementation/ SI/ Consulting Partner · 1 January 2007Ipéfix has been supporting hoteliers since 2007 on connectivity projects including VoIP, WiFi, Chromecast, and internet network architectures. Their cloud telephony solution is integrated with Medialog's internal customer management systems, enabling 80% direct access to the right person and 50% fewer callbacks. Former Medialog executives who understood hotelier needs built Ipéfix, creating a natural cultural fit. The partnership has operated for over a decade and continues to strengthen, providing local proximity service to Medialog's hotel customers.
• GetWelcomcoreTechnology or IntegrationGetWelcom is a digital reception application designed by former hoteliers, connected natively to Medialog PMS. It provides online check-in, digital room directory, additional sales tools, and customer satisfaction monitoring. Over 800 establishments use this integration. Data flows automatically from Medialog to GetWelcom without double entry, simplifying reception operations and reducing staff workload.
• DialspotcoreTechnology or IntegrationDialspot provides an AI conversational agent for hotel booking requests, natively connected to Medialog PMS. It handles booking inquiries across email, WhatsApp, website chatbot, and phone 24/7, in any language. The agent checks availability, applies pricing grids, suggests room categories, collects deposits, and creates reservations directly in Medialog PMS. Early equipped hotels report response times under 1 minute and 1–2 hours recovered per day by reception teams.
• Somm'itcoreTechnology or IntegrationSomm'it (Sommet) is a SaaS platform for beverage margin management in restaurants and hotels, directly integrated with Medialog POS. It provides real-time margin visibility per product, automatic inventory updates, and price recommendations. Establishments using the integration report 3–5 percentage points gain in beverage profit margin and ROI recovered in 6–8 weeks. Used by over 500 establishments including 50+ Michelin-starred restaurants.
• AvailProminorChannel Partner/ Reseller/ DistributorAvailPro is a channel manager used by Eliova Group customers connected to Medialog PMS, enabling hotels to distribute their inventory across online travel agencies (OTAs) and metasearch engines from within the Medialog platform.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Oracle Hospitality (OPERA): Large incumbent PMS (OPERA) serving global hotel chains and large groups, historically the default for enterprise hospitality. Competes for the upper end of Medialog's hotel-group segment while addressing a much wider portfolio of customers.
• Infor HMS: Enterprise hospitality management suite within Infor's vertical software portfolio, covering PMS, sales & catering, and revenue management for hotel chains. A broader incumbent competing for the same hotel-software wallet but at larger chain customers.
• Shiji Group: Global hospitality technology platform providing PMS (Infrasys POS, Shiji PMS), payments, and guest-experience tools across hotel chains and independents. A broader incumbent that competes with Medialog on enterprise and mid-market PMS/POS deployments.

Direct peers

• Mews: Cloud-native PMS platform for hotels and hospitality operators, directly competing with Medialog for independent and group hotel deployments. Both target independent hotels with multi-property workflows, though Mews is built around a single cloud-native stack versus Medialog's hybrid cloud-local architecture.
• RoomKey PMS: Cloud PMS platform focused on independent hotels and small chains in North America, providing reservation, front-desk, and distribution tools. Comparable to Medialog on PMS-centric functionality for the independent-hotel segment, though with different geographic focus.
• Guestline: Cloud-based PMS, distribution, and guest-experience platform serving independent hotels, groups, and serviced apartments in Europe. Directly comparable on cloud PMS, channel manager, and integrated booking workflows for the same ICP.
• D-EDGE: Hospitality technology provider offering PMS, channel manager, and digital media solutions to hotels worldwide, with strong French and European roots similar to Medialog. Overlaps directly on PMS and distribution tools serving the independent-hotel segment.
• Cloudbeds: Cloud-based hospitality platform offering PMS, channel manager, and booking engine aimed at independent hotels, hostels, and small groups — the same primary ICP as Medialog. Directly overlaps on PMS, distribution, and payments functionality.
• HotelTime Solutions: Hotel PMS and POS vendor serving independent hotels and chains across Europe, overlapping Medialog's PMS/POS offering and hospitality customer profile. Particularly relevant for European mid-market hotel groups.

Emerging players

• Lighthouse (formerly OTA Insight): Commercial platform for hotels providing revenue management, market intelligence, and rate-shopping tools that integrate with PMS systems including Medialog. Partial overlap — not a direct PMS competitor, but increasingly competes for the same hotel IT budget via data and AI-driven decisioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medialogsarl

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medialog