Malteser Werke

Name

Malteser Werke

Legal name

Malteser Werke gemeinnützige GmbH

Website

https://malteser-werke.de

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Malteser Werke gGmbH is a German non-profit social services organization affiliated with the Sovereign Military Order of Malta, delivering refugee accommodation, youth welfare, addiction support, and educational services across more than 100 facilities throughout Germany.

Ownership category

akta.pro rank

Product category

Social & Humanitarian Services

NAICS

Other Individual and Family Services (624190), Emergency and Other Relief Services (624230), Temporary Shelters (624221), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Refugee Reception & Registration (BPADAHAA), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Diaspora, Family Reunification & Case Management Services (BPADAHAM), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Refugee accommodation services
• Youth welfare services
• Addiction support programs
• Social services non-profit
• Educational support services

Headquarters

HQ city

Köln

HQ country

Germany

HQ region

Europe

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Contracts for Refugee Services: The organization generates revenue primarily through contracts with government agencies at federal and state levels for operating refugee accommodation facilities, providing social services, and managing intake and care operations.
2. Donations and Fundraising: Revenue is generated through individual donations (online, one-time, monthly, annual), personal fundraising campaigns, and in-kind donations (Sachspenden) for refugees. The organization uses third-party payment processing including micropayment GmbH for online donations.
3. Social Services Contracts: Revenue from contracts for youth welfare services, family assistance, addiction support, and educational services provided to municipalities and government agencies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Malteser Werke operates a nationwide network of social services in Germany, delivering refugee accommodation and integration support under federal and state government contracts, residential and ambulatory youth welfare and family assistance, low- and high-threshold addiction care including substitution treatment, school supervision and sponsorship programs, and spiritual retreat programs at the Kloster Bad Wimpfen monastery. Direct service delivery is complemented by an online donation platform and personal fundraising tools that fund its charitable activities.

Product overview

Malteser Werke is a nonprofit social services organization operating as a unified portfolio of interconnected programs rather than a single product platform. The organization provides humanitarian services across six core areas: Migration Services (refugee accommodation and integration support across multiple German states), Youth Welfare Services (including stationary facilities, family assistance, and training centers), Addiction Assistance (low and high-threshold drug support facilities), School Services (midday supervision and school sponsorship), the Kloster Bad Wimpfen retreat center, and Central Services (internal support functions). The digital presence includes an online donation platform and personal fundraising campaign tools. The organization operates hundreds of facilities nationwide with approximately 40 central service experts supporting nationwide operations.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 89% of employees report their work has special meaning and is more than just a job
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Malteserorden (Order of Malta)coreStrategic or Co-development PartnerThe organization is part of the Malteser network, connected to the Sovereign Military Order of Malta with over 950 years of history. The order provides the founding principles and Catholic humanitarian values framework.
• Malteser Hilfsdienst e.V.coreStrategic or Co-development PartnerThe main charitable association within the Malteser network, providing emergency services, disaster relief, first aid training, and various social services across Germany.
• BAMF (Bundesamt für Migration und Flüchtlinge)coreGTM or Marketing PartnerGerman Federal Office for Migration and Refugees provides funding and oversight for orientation courses in initial reception facilities. The organization conducts BAMF-funded initial orientation and values courses since 2016.
• My7StepsminorOthersMental health partner providing free and anonymous short-term therapy services to all employees as part of the organization's health promotion program.
• Malteser AkademieminorOthersEducational institution in Ehreshoven offering professional development and training programs, networking opportunities, and conferences for Malteser employees in an attractive setting.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Malteser Hilfsdienst e.V. Sister organization within the Malteser network, providing emergency medical services, disaster relief, and first aid training. Operates under the same Malteserorden parent and shares overlapping refugee/social service operations with Malteser Werke.
• Deutsches Rotes Kreuz (DRK): The German Red Cross operates extensive refugee reception and accommodation services, youth welfare programs, and social services. Comparable in operating scale, government contracting model, and historical humanitarian mission.
• Diakonie Deutschland: The Protestant social welfare federation providing refugee services, youth welfare, and social support across Germany. The Protestant counterpart to the Catholic Malteser/Caritas network, competing for the same government contracts and donor pools.
• Johanniter-Unfall-Hilfe: German Protestant order-affiliated humanitarian organization providing refugee services, youth work, and social services. Sister-style organization to Malteser Werke under the Johanniter Order, with overlapping service portfolio and competing for government contracts.
• SOS Kinderdörfer: Major German youth welfare organization operating residential care facilities, family assistance programs, and educational services. Direct peer in the Jugendhilfe (youth welfare) segment where Malteser Werke also operates multiple subsidiaries.
• Arbeiterwohlfahrt (AWO): Major German welfare association operating refugee accommodation, youth welfare, and social services nationwide. Directly competes for state and municipal contracts in the same service categories as Malteser Werke.
• Caritas Deutschland: The German Catholic welfare organization that, like Malteser Werke, operates refugee accommodation, youth welfare, addiction support, and social services under the Catholic confessional welfare tradition. Comparable in scale, faith-based positioning, and government contract dependence.
• Internationaler Bund (IB): Large German non-profit providing youth welfare, migration services, education, and social integration programs. Direct competitor for youth welfare and refugee integration contracts at the municipal level.

Emerging players

• European Homecare: Private-sector provider of refugee and homeless accommodation services in Germany. Competes for the same municipal refugee accommodation contracts as Malteser Werke, often with a more flexible/commercial operating model.

Others

• Bundesamt für Migration und Flüchtlinge (BAMF): German federal agency that funds and oversees much of the refugee orientation and integration work Malteser Werke performs. More of a contracting/oversight counterparty than a competitor, but a key ecosystem relationship.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/malteser-werke-ggmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Malteser Werke