Mona Lisa Healthcare

What Mona Lisa Healthcare does

Mona Lisa Healthcare, LLC is a Texas-incorporated software company founded in 2024 and headquartered in McKinney, Texas, operating with 1–10 employees. It develops and sells Sherpa Care, an AI-native Electronic Health Record platform purpose-built for decentralized and home-based care delivery, in contrast to legacy EHRs adapted from hospital workflows. The company's core differentiator is Lisa AI, an embedded ambient clinical intelligence layer that listens during patient visits, generates OASIS assessments and clinical narratives in real time, optimizes clinician-to-visit scheduling across proximity, acuity, and credentials, and automates prior authorization and insurance eligibility tasks. The platform supports HL7/FHIR interoperability with major hospital EHRs (Epic, Cerner, Meditech), offline mode for field clinicians, real-time compliance validation, and a suite of specialty modules including a 42 CFR Part 2 substance use disorder module, a therapy billing module with 8-minute rule compliance, a Hospital at Home interoperability module, and the Health Compass patient portal.

The company targets eight distinct care verticals: home health agencies (primary), health systems operating CMS Acute Hospital Care at Home waiver programs, hospice and palliative care, functional medicine practices, individual clinicians, specialty practices, therapy services, and mental and behavioral wellness providers including substance use disorder treatment. It claims quantified customer outcomes including 60% reduction in charting time, 27 minutes saved per visit per clinician, 50% fewer claim denials, and a 1.17-month average payback period based on a 1,000-visits-per-month reference scenario. Two enterprise customers are publicly named: Intercede Health (First 60 Risk Stratification for a hospital-at-home program) and Alliance Telecare (Sherpa Care implementation).

Mona Lisa Healthcare generates revenue through a usage-based per-visit SaaS subscription to Sherpa Care, with integrated claims management eliminating third-party billing fees. Distribution is primarily direct enterprise field sales for large health systems and agencies, inside sales for mid-market accounts and RFPs, and a self-serve ROI-calculator motion with engineer-led demos for individual clinicians and small practices. Pricing is quote-based, benchmarked at $5,750–$14,250 per month for an agency with approximately 1,000 visits/month and 15 clinicians. The company is privately held with no disclosed external funding, parent company, or institutional investors.

Name

Mona Lisa Healthcare

Legal name

Mona Lisa Healthcare, LLC

Website

https://mlhealth.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Mona Lisa Healthcare, founded in 2024 in McKinney, Texas, builds Sherpa Care, an AI-native EHR platform powered by embedded Lisa AI for ambient documentation. It targets home health agencies, health systems, hospice, specialty practices, behavioral health, and individual clinicians via per-visit SaaS pricing.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Electronic health records
• Ambient clinical documentation
• Home health software
• AI clinical intelligence
• Healthcare interoperability

Headquarters

HQ city

Mckinney

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. EHR Platform Subscription - Per-Visit Pricing: SaaS EHR platform priced per visit volume, not per user seat. Allows agencies to add clinicians without linear software cost increases. Visit-based pricing scales with growth without spikes.
2. Integrated Billing Services: Claims management built into the platform, eliminating third-party billing fees (typically 4-8% of collections). Reduces lag between care delivery and reimbursement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Mona Lisa Healthcare develops and sells Sherpa Care EHR, an AI-native Electronic Health Record platform purpose-built for decentralized, home-first care delivery. The platform embeds Lisa AI as ambient clinical intelligence for real-time documentation, AI-driven scheduling, automated prior authorization, and multilingual voice-to-text, and integrates via HL7/FHIR with hospital EHRs. It is sold on a per-visit SaaS subscription to home health agencies, health systems, hospice/palliative providers, specialty practices, and individual clinicians, with integrated claims management bundled in.

Product overview

Mona Lisa Healthcare offers Sherpa Care EHR as its core unified product — an AI-native Electronic Health Record system purpose-built for decentralized, home-first healthcare delivery. Sherpa Care integrates Lisa AI as an embedded ambient clinical intelligence layer throughout the platform, providing real-time documentation, scheduling optimization, automated prior authorization, and interoperability via HL7/FHIR. The product portfolio includes specialized add-on modules: a 42 CFR Part 2 Substance Use Disorder Module for behavioral health compliance, a Therapy Billing Module for unit-based therapy coding, Health Compass Patient Portal for patient engagement, a Clinical Documentation Module for ambient voice-to-text and configurable templates, a Hospital at Home Interoperability Module for health system integration, and an ROI Calculator for savings projections. Per-visit pricing model supports home health agencies, health systems, hospice/palliative care, functional medicine, specialty practices, therapy services, behavioral health, and individual clinicians.

Differentiator

Problem solved

Functional benefit

Brands

• Sherpa Care EHR: AI-native Electronic Health Record platform built for decentralized, home-first care delivery. Features ambient AI documentation, intelligent scheduling, and real-time interoperability.
• Lisa AI
• Health Compass

Products and services

• Sherpa Care EHR AI-native Electronic Health Record system purpose-built for decentralized, home-first care delivery. Supports home health, hospital at home, hospice, palliative, functional medicine, and specialty practices with ambient AI documentation, intelligent scheduling, automated prior authorization, and real-time HL7/FHIR interoperability. Sold on a per-visit SaaS subscription with integrated claims management.
• Lisa AI Ambient clinical intelligence embedded within Sherpa Care EHR. Listens during patient visits to generate OASIS assessments, visit summaries, and clinical narratives in real time; provides scheduling optimization, automated prior authorization, multilingual voice-to-text, and real-time inconsistency flagging.
• 42 CFR Part 2 Substance Use Disorder Module Specialized documentation and compliance module for substance use disorder treatment programs. Provides granular consent capture, disclosure-specific release of information, record segmentation for 42 CFR Part 2 confidentiality, and medication-assisted treatment support including prescribing, dispensing documentation, and state PDMP integration.
• Therapy Billing Module Specialized billing module for therapy practices handling unit-based billing, including 8-minute rule compliance, CCI edit checks, modifier logic, KX threshold handling, and payer-specific requirements. Supports physical therapy, occupational therapy, speech-language pathology, and respiratory therapy across clinic, home, and telehealth settings.
• Health Compass Patient Portal Patient engagement portal enabling patients to track health metrics, access care plans, complete intake forms, and message the care team. Supports longitudinal lab trend visualization and between-visit patient adherence for functional medicine and other care models.
• Hospital at Home Interoperability Module Interoperability module enabling hospital-level care delivery in home settings. Integrates with hospital EHRs (Epic, Cerner, Meditech) via HL7/FHIR to deliver a single pane of glass across service lines, supports seamless discharge-to-home handoffs, high-acuity scheduling intelligence, and outcome tracking for program ROI analytics.
• Clinical Documentation Module Clinical documentation tools within Sherpa Care including ambient voice-to-text, AI-powered auto-suggestions, carry-forward intelligence, configurable per-specialty/discipline templates in modular JSON, real-time compliance validation, e-signatures, offline mode for field clinicians, and integrated billing/scheduling workflows.

Quantifiable outcome

• 60% reduction in charting time per visit
• +6 more outcomes

Named customers2 records

Segments8 records

Ideal customer profiles8 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability10 records

Feature15 records

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Suki AI: Suki AI is an AI-powered clinical documentation assistant that integrates with EHR systems — an emerging competitor to Lisa AI's ambient documentation capability, though delivered as a bolt-on rather than natively embedded.
• Abridge: Abridge is an AI medical scribe that generates clinical notes from patient-clinician conversations — an emerging competitor in the ambient AI clinical documentation space that overlaps with Lisa AI's core ambient capability.

Direct peers

• WellSky: WellSky is a leading EHR and analytics platform for home health, hospice, and post-acute providers — directly competing with Sherpa Care in the home health agency segment with established billing, OASIS, and care coordination capabilities.
• MatrixCare: MatrixCare (now part of Complia Health/ResMed) provides EHR solutions for skilled nursing, home health, and senior living — a directly comparable post-acute and home-based care platform competing with Sherpa Care's vertical modules.
• Homecare Homebase: Homecare Homebase is one of the dominant EHR platforms for home health and hospice agencies, offering clinical documentation, scheduling, and billing workflows that directly overlap Sherpa Care's core feature set.
• Netsmart: Netsmart Technologies provides EHR and care coordination solutions across post-acute, behavioral health, and human services — overlapping with Sherpa Care's behavioral health and post-acute verticals, including substance use disorder workflows.
• Axxess: Axxess is a home health and hospice technology company offering an EHR platform with scheduling, billing, and OASIS workflows — directly competing for the same home health agency customers as Sherpa Care.

Broad incumbents

• Oracle Health (Cerner): Oracle Health (formerly Cerner) provides enterprise EHR systems for hospitals and health systems with growing ambulatory and post-acute capabilities — a broad incumbent competing with Sherpa Care for health system and hospital-at-home contracts.
• athenahealth: athenahealth is a leading cloud-based ambulatory EHR and practice management platform serving physician practices, competing with Sherpa Care in the specialty and ambulatory physician practice segments.
• Epic Systems: Epic is the dominant acute care EHR used by large US health systems and is actively extending into hospital-at-home and ambulatory care, directly overlapping Sherpa Care's hospital-at-home interoperability module.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@MonaLisaHealthcare-MLH1
• LinkedInlinkedin.com/company/mona-lisa-healthcare

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mona Lisa Healthcare