Mediation Center Of Charlottesville

What Mediation Center Of Charlottesville does

Mediation Center of Charlottesville (MCC) is a 501(c)(3) nonprofit organization founded in 1984 (incorporated independently in 2004) that provides dispute resolution, conflict management education, and mediator training services across Central Virginia — specifically Charlottesville city and Albemarle, Fluvanna, Greene, and Louisa counties. Its service portfolio spans family mediation (child custody, visitation and support; separation and divorce; elder care; parent-teen conflict), business and employment mediation, community/neighbor mediation, court-referred mediation, and police-referred mediation, supplemented by a four-hour Virginia Supreme Court-certified Co-Parenting class, basic and specialized mediator training courses, and custom community education workshops. Service delivery is hybrid, combining in-person sessions at the Charlottesville office (1422 Sachem Place, Suite #2) with Zoom-based online options introduced in late 2023.

Underlying delivery relies on human-mediated facilitation: mediators are trained and certified by the Supreme Court of Virginia, and MCC's training programs are also court-certified. There is no proprietary technology platform — operations run on Zoom for videoconferencing, PayPal for fee processing, and Google Calendar for scheduling — and no AI/automation is layered into the core product. Revenue mechanics are a blend of individual sliding-scale mediation fees, a $50 co-parenting class fee with scholarships, donations, and grants, with court-referred and police-referred cases provided at no cost to participants. The 2025 U.S. Department of Justice Bureau of Justice Assistance grant (No. 14142965) funds a Police-Referred Mediation Pilot delivered in coalition with Resolution Virginia, Albemarle and Charlottesville police departments, and Virginia Tech Center for Peace Studies and Violence Prevention.

The go-to-market motion is community-led: cases are sourced primarily via institutional referrals from local courts (General District, Juvenile and Domestic Relations, Circuit) and police departments, with secondary intake from attorneys, private referrals, and earned media (e.g., NBC29 interview of Executive Director Taylor Frome, monthly newsletter, website). Customer segments are diverse and individual-level — families in custody/divorce situations, aging-care families, parent-teen pairs, small-business disputants, neighbors/roommates/landlords-tenants, and court- and police-referred parties — rather than enterprise accounts. Leadership consists of an 8-member Board of Directors (President Brian Nagel, VP Jim Bowling, Treasurer Christopher Bradley, Secretary John Penn Turner, plus directors Cathy Albano, Melissa Lessenberry, and Jordan Lewis) and a small executive team led by Executive Director Taylor Frome.

Name

Mediation Center Of Charlottesville

Legal name

Mediation Center of Charlottesville, Inc.

Website

https://mediationcville.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

The Mediation Center of Charlottesville is a 501(c)(3) nonprofit founded in 1984 that delivers court-certified mediation, co-parenting classes, and mediator training to families, businesses, and communities across Central Virginia (Charlottesville and surrounding counties).

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Other Individual and Family Services (62419), All Other Legal Services (541199)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industry

Specialty & Problem-Solving Courts (Drug, Mental Health, Veterans, Family) (BPAIAFAG)

Keywords

• Community mediation services
• Family dispute resolution
• Co-parenting education
• Mediator training programs
• Conflict resolution services

Headquarters

HQ city

Charlottesville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Mediation Service Fees: Fees for private mediation services based on sliding scale tied to clients' income. Court-referred mediations are provided at no cost to participants.
2. Co-Parenting Class Fees: Four-hour educational program fee of $50 per participant, with reduced fees and scholarships available based on income.
3. Police-Referred Mediation (Grant Funded): Free mediation services funded by U.S. Department of Justice grant for police-referred cases. MCC is reimbursed only a fraction of cost for court-referred cases.
4. Donations and Grants: Financial donations from supporters help make mediation available to everyone regardless of ability to pay. U.S. Department of Justice grant supports Police-Referred Mediation Pilot Project.
5. Mediator Training: Training programs for becoming certified mediators. MCC is a member of Resolution Virginia and offers training through them.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mediation Center of Charlottesville provides professional mediation services to resolve family, business, community, court-referred, and police-referred disputes through trained neutral mediators certified by the Supreme Court of Virginia. The organization also delivers a four-hour co-parenting educational program certified by the Virginia Supreme Court, and trains new mediators through court-certified training programs. Services are delivered in-person at their Charlottesville office and online via videoconferencing.

Product overview

The Mediation Center of Charlottesville offers a comprehensive portfolio of dispute resolution services centered on professional mediation. The core offering includes family mediation (covering child custody, separation/divorce, elder care, and parent-teen conflict), business and employment mediation, community mediation, court-referred mediation, and police-referred mediation. Complementary services include the 'Co-Parenting: Making It Work' class (a 4-hour Virginia Supreme Court-certified program), mediator training courses for Virginia Supreme Court certification, and custom community education workshops on conflict management. Most mediation fees are income-based with sliding scales, and court-referred cases are provided at no cost.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Mediation Services

Quantifiable outcome

• 80-90% success and compliance rate compared to court-imposed judgment (American Bar Association)
• +2 more outcomes

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Resolution VirginiacoreStrategic or Co-development Partner · 22 January 2025MCC is a member of Resolution Virginia, a coalition of community mediation centers. Through this partnership, MCC participates in the Police-Referred Mediation Pilot Project, providing free mediation services through six affiliated community mediation centers. Resolution Virginia sponsors the coalition receiving U.S. Department of Justice funding.
• Virginia Tech Center for Peace Studies and Violence PreventionminorStrategic or Co-development Partner · 22 January 2025Partner in the Police-Referred Mediation Pilot Project coalition, providing expertise in peace studies and violence prevention to support the program's conflict resolution objectives.
• Albemarle Police DepartmentcoreStrategic or Co-development Partner · 22 January 2025Participating law enforcement agency in the Police-Referred Mediation Pilot. Officers trained to identify issues suitable for mediation and make service referrals to MCC for conflict resolution support.
• Charlottesville Police DepartmentcoreStrategic or Co-development Partner · 22 January 2025Participating law enforcement agency in the Police-Referred Mediation Pilot. Officers trained to identify issues suitable for mediation and make service referrals to MCC for conflict resolution support.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• American Arbitration Association: A long-established national ADR organization providing mediation, arbitration, and conflict resolution services across commercial, employment, and community disputes. It competes for the same general pool of dispute resolution demand MCC addresses, but at much broader scale.
• JAMS: The largest private alternative dispute resolution provider in the U.S., offering mediation, arbitration, and ADR services across practice areas that overlap with MCC's family, business, employment, and community mediation offerings. JAMS is a broader, for-profit incumbent covering the same dispute resolution category as MCC.
• CPR International Institute for Conflict Prevention & Resolution: An international nonprofit that promotes conflict management and provides mediation/ADR training, panels, and policy work. It overlaps with MCC's mediator training and dispute resolution offerings as a broader, more established industry player.

Direct peers

• Resolution Virginia: Coalition of Virginia community mediation centers through which MCC participates in the Police-Referred Mediation Pilot Project. Resolution Virginia directly coordinates peer community mediation centers, making it the closest organizational peer to MCC's mission and model.
• Community Mediation, Inc. A community-based mediation center model that provides similar family, neighborhood, and court-referred mediation services, typically with sliding-fee or free offerings. Directly comparable to MCC's mission and operational structure as a nonprofit community mediation provider.

Regional players

• Court-Based ADR Programs (Virginia Judicial System): Virginia's state court-administered ADR and mediation referral programs that overlap directly with MCC's court-referred mediation services in the same Virginia jurisdiction. Operates as a parallel, government-administered channel competing for the same court-referred cases.

Others

• National Association for Community Mediation (NAFCM): The national membership body for community mediation centers in the U.S. Comparable as the umbrella network to which community mediation centers like MCC affiliate, and a key reference point for MCC's sector positioning and standards.

Emerging players

• Mediate.com: An online mediation directory and information platform that connects consumers with mediators and provides resources on mediation processes. Represents a digital/emerging channel in the same dispute resolution space MCC serves, with potential to expand into virtual mediation delivery.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61556260645578
• LinkedInlinkedin.com/company/magic-trading-s.a.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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