Msp Global

What Msp Global does

MSP Global is a privately held managed IT services provider headquartered in Houston, Texas, delivering managed IT support, cybersecurity, Microsoft 365 and cloud services, backup and disaster recovery, network and Wi-Fi management, and virtual CIO (vCIO) advisory to small and mid-market organizations typically running 10-300 users. The company applies a proprietary 'Assess → Secure → Support → Optimize' methodology that baselines environments, layers identity, endpoint, email, and network controls, delivers helpdesk and 24/7 monitoring with incident response playbooks, and continuously optimizes against documented standards and quarterly business reviews. Underlying technology is conventional managed-services stack: Microsoft 365 (Entra ID, Exchange, Intune-style device management, Teams/SharePoint/OneDrive), endpoint detection and response (EDR), email security, multi-factor authentication and Conditional Access, SIEM/SOC capabilities, patch and vulnerability management, DNS and web filtering, and engineered backup with RPO/RTO-defined recovery design. MSP Global is an authorized Microsoft partner, anchoring its cloud and identity practice.

Revenue mechanics are subscription-based and recurring: customers pay monthly managed-services fees scaled by user count across bands of 10-25, 26-50, 51-100, 101-200, 201-300, and 300+ users, augmented by cybersecurity, vCIO advisory, backup/DR, and network service lines priced on quoted scopes rather than publicly disclosed rates. Go-to-market is sales-led and consultative, anchored on free IT and security assessments and 15-minute consults that qualify inbound leads, with discovery, environment review, and a 2-6 week onboarding window. Distribution is regional — Houston and six surrounding communities (The Woodlands, Sugar Land, Katy, Pearland, Pasadena, Cypress) — through direct and inside sales without reseller or partner channels. Customer segmentation is verticalized across professional services, real estate and property management, construction, healthcare, and manufacturing, with case studies demonstrating outcomes such as 60-80% patch-backlog reductions, 40-70% drops in repeat malware detections, and 30-60% reductions in successful phishing deliveries. The firm has 1-10 employees, no disclosed funding, no institutional investors, and is led by Managing Partner Kenneth Calhoun.

Name

Msp Global

Legal name

MSP Global

Website

https://mspglobal.net

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

MSP Global is a Houston-based managed IT services provider delivering cybersecurity, Microsoft 365, backup, networking, and vCIO advisory to 10-300 user SMB and mid-market organizations through a recurring subscription model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud management
• Backup disaster recovery
• IT strategy consulting

Headquarters

HQ city

Bethesda

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support subscription covering help desk, monitoring, patching, endpoint protection, Microsoft 365 administration, backup oversight, and monthly reporting. Revenue is generated through monthly recurring fees based on user count and service scope.
2. Cybersecurity Services: Layered security services including EDR deployment, email security, MFA/Conditional Access implementation, vulnerability management, and optional SIEM/SOC. Delivered as part of managed services or as standalone security offerings.
3. vCIO / IT Strategy: Strategic IT leadership providing roadmap planning, budget planning, security alignment, and quarterly business reviews. Includes discovery phase followed by ongoing advisory cadence.
4. Backup & Disaster Recovery Services: BDR program design, management, and testing including RPO/RTO planning, backup deployment, restore testing, and DR runbook documentation.
5. Network & WiFi Services: Network design, security, and management including switching/routing, wireless, firewall management, segmentation, monitoring, and ISP coordination.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

MSP Global is a Houston-based managed IT services provider delivering proactive IT support, layered cybersecurity, Microsoft 365 and cloud management, backup and disaster recovery, network/WiFi management, and vCIO strategic planning for SMB and mid-market organizations with 10-300 users in the greater Houston area. Services follow an Assess to Secure to Support to Optimize methodology with 24/7 monitoring, documented runbooks, and compliance-ready operations.

Product overview

MSP Global is a Houston-based managed IT services provider offering a unified portfolio of IT services for 10-300 user SMB and mid-market organizations. The core offering consists of Managed IT Services as the foundational support layer, complemented by Cybersecurity services for layered protection, Microsoft 365 & Cloud for productivity and identity security, Backup & Disaster Recovery for resilience, Network & WiFi for connectivity, and vCIO / IT Strategy for strategic planning. The company operates on an 'Assess → Secure → Support → Optimize' methodology, delivering services remotely with on-site options for projects and network work across Houston and surrounding areas including The Woodlands, Sugar Land, Katy, Pearland, Pasadena, and Cypress.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Core managed IT service providing proactive monitoring, patching, helpdesk support, and lifecycle planning for predictable IT performance across endpoints, servers, and critical services.
• Cybersecurity Layered security services including identity protection (MFA/Conditional Access), endpoint detection and response (EDR), email security, patch management, vulnerability management, and incident response for Houston SMBs.
• Microsoft 365 & Cloud Microsoft 365 management encompassing secure identity (Entra ID), email security, device management (Intune-style), collaboration governance (Teams/SharePoint/OneDrive), and Microsoft 365 backup for Exchange, OneDrive, SharePoint, and Teams.
• Backup & Disaster Recovery BDR program design and management including RPO/RTO target definition, ransomware-resilient backup design with immutable/offline options, scheduled restore testing, and documented DR runbooks for servers, endpoints, and Microsoft 365 workloads.
• Network & WiFi Network and WiFi design, security, and management including switching/routing standards, firewall management, VLAN segmentation, business WiFi design, ISP coordination, and proactive monitoring with incident response.
• vCIO / IT Strategy Virtual Chief Information Officer service providing 12-36 month IT roadmaps, budget planning, security and compliance alignment, lifecycle planning, executive reporting, and quarterly business reviews for 10-300 user organizations.

Quantifiable outcome

• Reduced critical patch backlog by 60-80% within 45-60 days
• +8 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationMSP Global is a certified or authorized Microsoft partner providing Microsoft 365 & Cloud services including Entra ID (identity), Exchange, OneDrive, SharePoint, Teams, Intune-style device management, and Microsoft 365 backup. They implement MFA, Conditional Access, and security baselines aligned to Microsoft best practices.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kelser Corporation: Managed IT and cybersecurity firm serving mid-market organizations with proactive monitoring, Microsoft 365 management, and security-first methodology. Directly comparable approach and customer segment.
• Ntiva: National managed IT and cybersecurity provider for SMB and mid-market clients, offering co-managed IT, cloud services, security, and vCIO/strategic advisory. Directly comparable service portfolio and customer profile.
• Coretelligent: Managed IT and cybersecurity provider for SMB and mid-market organizations, with vCIO services, cloud management, and 24/7 support. Comparable service mix and target customer size.
• CBTS: Technology solutions provider offering managed IT, cloud, security, and consulting services to mid-market and enterprise clients. Comparable service breadth including vCIO-equivalent advisory work.
• Accudata Systems: Houston-based IT services and solutions provider offering managed IT, cybersecurity, cloud, and infrastructure services to mid-market and enterprise clients. Closest geographic peer operating in the same Houston market.
• TPx Communications: Managed IT services and UC provider with cybersecurity offerings targeting SMB and mid-market customers. Comparable recurring-revenue model with managed security, network, and cloud services.
• Abacus Group: Managed IT and cybersecurity services provider focused on regulated and professional services firms. Comparable vertical expertise and security-first managed services approach.
• Dataprise: Mid-market managed IT, cybersecurity, and cloud services provider serving organizations of similar size (100-1000+ users) across multiple US regions. Closely comparable business model with layered security, M365 management, and 24/7 SOC capabilities.

Broad incumbents

• SHI International: Large IT solutions and services provider offering managed services, security, and cloud alongside a much broader hardware/software resale portfolio. Comparable service categories but at far greater scale and breadth.
• CDW: Major IT solutions provider with managed services, security, and cloud practices serving SMB through enterprise. Overlaps with MSP Global's offerings as part of a much wider technology portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/msp-global

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Msp Global