Miller County Sheriffs Office

What Miller County Sheriffs Office does

Miller County Sheriff's Office is a county government law enforcement agency headquartered at 2300 East Street, Texarkana, Arkansas, serving the residents, businesses, and visitors of Miller County. The agency is led by Sheriff Wayne Easley and operates three core divisions: a Patrol Division responsible for road safety and active response; a Criminal Investigation Division (CID) that works with Narcotics and SRT Team units to execute search warrants and investigate crimes; and a Detention Center with 300+ beds that is currently undergoing expansion. The agency's operating model is funded primarily through county tax revenue with no private ownership or external investment structure.

The service portfolio includes traditional law enforcement, a 300+ bed detention facility, and a range of community-facing programs. Community services include a public gun range at Smith Park ($30 resident / $50 non-resident permits), Drug Take Back boxes at two locations, public fingerprinting ($15 by appointment), and Smart911 safety profile enrollment. The agency integrates third-party technology platforms for inmate communications (Smart Communications video visitation, CorrectPay email, CSGPay commissary funding, CorrectCommissary care packages), emergency notifications (Hyper Reach, CodeRED), victim services (Laura's Card, VineLink), and anonymous crime tips (Report It / LeadsOnline). Distribution is direct: walk-in services at headquarters, non-emergency phone line (870-774-3001), online portals for fine payment and FOIA requests, and video visitation for inmate communication.

The agency's revenue model is government-funded (tax revenue) supplemented by modest fee-based streams from gun range permits, fingerprinting, commissary transactions, and FOIA request processing. Customer segments are singular: Miller County residents and businesses within the agency's jurisdictional boundary. The agency markets through its official website, Facebook page, and direct community outreach programs. Headcount includes approximately 20+ identified personnel across sworn and non-sworn roles, with total staff count not publicly disclosed.

Name

Miller County Sheriffs Office

Legal name

Miller County Sheriff's Office

Website

https://millercountyso.us

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

Miller County Sheriff's Office is a county government law enforcement agency in Texarkana, Arkansas, providing patrol, criminal investigation, and 300+ bed detention services to Miller County residents and businesses, funded primarily by county tax revenue.

Ownership category

akta.pro rank

Product category

Law Enforcement and Public Safety Services

NAICS

Correctional Institutions (922140), Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYBPAKANAG

Correctional Health, Mental Health & Substance Abuse Services (In-Custody)

Business & Public Services/Security & Investigations Services/Corrections, Detention & Prisoner Transport Services

SECONDARYBPAKANAF

Electronic Monitoring & Community Corrections Services (Ankle Monitoring, Probation Support)

Business & Public Services/Security & Investigations Services/Corrections, Detention & Prisoner Transport Services

Keywords

• County law enforcement
• Public safety services
• Detention facility operations
• Patrol division services
• Victim services coordination

Headquarters

HQ city

Texarkana

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Revenue Funding: Primary government funding from county tax revenue to operate law enforcement, detention, and emergency services
2. Gun Range Permits: Fees collected from public gun range permits at Smith Park - $30 for Miller County residents, $50 for out-of-county residents
3. Commissary and Visitation Services: Revenue from inmate commissary orders and video visitation services managed through third-party providers
4. Fingerprinting Services: $15 fee for public fingerprinting services for employment purposes
5. FOIA Request Processing: Fees associated with processing Freedom of Information requests for public records

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Miller County Sheriff's Office is a county government law enforcement agency that provides patrol services, criminal investigations, narcotics enforcement, and operates a 300+ bed detention center in Miller County, Arkansas. The agency also offers community-facing services including a public gun range with annual permits, drug take-back boxes, public fingerprinting, fine payment processing, and inmate visitation and commissary services. Emergency communication tools such as Smart911 safety profiles and Hyper Reach mass alerts are also provided to county residents.

Product overview

Miller County Sheriff's Office is a public law enforcement agency providing core policing services through Patrol and Criminal Investigation divisions, plus a 300+ bed Detention Center currently undergoing expansion. The office offers community-facing products including a public gun range at Smith Park (with permits available), Drug Take Back Box locations for medication disposal, fingerprinting services for employment ($15, by appointment), and fine payment processing. Inmate management services include Smart Communications video visitation for at-home visits, CorrectPay email system, CSGPay commissary account funding, and CorrectCommissary care package delivery. Emergency notification offerings include Smart911 safety profiles for 9-1-1 dispatchers and Hyper Reach weather alert system for mass emergency notifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol Division Services County-wide patrol and law enforcement response services delivered by deputies tasked with keeping roads, residents, and businesses safe. Includes active shooter, SRT, range qualification, and continuous professional development training for deputies.
• Criminal Investigation Services Investigation of crimes within Miller County executed by CID, working in coordination with the Narcotics and Special Response Team (SRT) to execute search warrants and locate offenders.
• Detention Center (300+ beds) County-operated 300+ bed detention facility providing 24/7 inmate housing, visitation, commissary services, and an active expansion project to add capacity.
• Public Gun Range at Smith Park Public shooting range at Smith Park offering seasonal access to Miller County residents and visitors 16+ with required annual permits.
• Drug Take Back Program Drug take back boxes for safe disposal of prescriptions, OTC medications, vitamins, and pet medications, available 24/7 at designated drop-off locations in the county.
• Public Fingerprinting Services Fingerprinting services for employment purposes provided at the Detention Center on Fridays by appointment at a $15 fee.
• Fine Payment System Online fine and ticket payment system for the public to remit payments to the Miller County Sheriff's Office through a web portal.
• Inmate Video Visitation Smart Communications video visitation service enabling family and friends to conduct at-home visits with inmates via smartphone, tablet, or computer.
• Inmate Email System CorrectPay-based electronic messaging system allowing the public to email inmates at the Miller County Detention Center via online and kiosk channels.
• Inmate Commissary Account Funding Online system (CSGPay) enabling friends and family to add funds to inmate commissary accounts, with orders placed Wednesdays for Friday delivery.
• Inmate Care Package Service Service allowing friends and family to send care packages to inmates at the Miller County Detention Center through CorrectCommissary.com, with Captain approval for special packages.
• Smart911 Safety Profile Free service enabling Miller County citizens to create household safety profiles that provide critical information to 9-1-1 dispatchers during emergencies, with text-to-911 support.
• Hyper Reach Emergency Alerts Mass emergency notification service issuing severe weather alerts and emergency notifications via phone or text to registered residents in Texarkana, Bowie County, and Miller County.
• FOIA Request Processing Processing of Freedom of Information Act (FOIA) requests for public records, with associated fees per request.
• Victim Services Coordination (Laura's Law) Coordination of victim rights and services under the Arkansas Victim Rights Act of 1997 and Laura's Card Act 873, providing written rights notifications, access to reparations, VineLink custody status information, and printable protective orders.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Smart CommunicationscoreTechnology or IntegrationTechnology provider for video visitation system at the Miller County Jail. Enables inmates to receive video visits from family and friends using smartphones, tablets, or computers with internet connection.
• Correct Solutions (CSGpay.com)coreTechnology or IntegrationOnline payment processing platform for adding funds to inmate commissary accounts. Provides secure digital payment services for detainee financial transactions.
• CorrectCommissary.comcoreTechnology or IntegrationPlatform for sending care packages to inmates at the Miller County Detention Center.
• Smart911coreTechnology or IntegrationFree safety profile service allowing citizens to create household profiles with emergency information accessible to 9-1-1 dispatchers. Includes ability to receive text messages during emergencies.
• Hyper Reach Inc.coreTechnology or IntegrationMass notification system for Texarkana, Bowie County, and Miller County. Issues weather alerts and emergency notifications via phone and text to registered residents.
• Arkansas Crime Victims Reparations BoardminorStrategic or Co-development PartnerState program providing information about crime victim reparations. Referenced in Laura's Law victim rights information.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Mark43: A cloud-native public safety software platform providing records management, computer-aided dispatch, and analytics for law enforcement agencies. Comparable as an emerging technology provider in the same operational domains as Miller County's patrol and CID workflows.

Broad incumbents

• CoreCivic: A large publicly traded private corrections operator running detention and correctional facilities under government contracts. Comparable as the private-sector analog of Miller County's detention operations and a benchmark for facility utilization economics.
• The GEO Group: A major private prison and detention operator providing correctional, detention, and community-based services. Comparable as an established, scaled operator of similar correctional infrastructure to Miller County's jail.

Direct peers

• ViaPath Technologies: Corrections technology provider offering inmate communication, tablets, and commissary solutions. Comparable as a direct competitor in the same vendor ecosystem that supplies Miller County's inmate services.
• Pulaski County Sheriff's Office: A neighboring Arkansas county sheriff's office operating patrol, CID, and detention services. Functionally identical service mix, providing a direct public-sector peer for benchmark comparison on staffing, jail operations, and community programs.
• PayTel Communications: Provider of inmate phone, video visitation, and messaging services to county jails. Comparable as a competing vendor in the inmate communications stack that Miller County currently relies on.
• Bowie County Sheriff's Office: The Texas-side sheriff's office serving the Texarkana twin-city area. Directly comparable in scale and service mix, and notably shares the Hyper Reach mass notification system with Miller County.
• Securus Technologies: A leading provider of inmate communications, video visitation, and corrections technology used by county jails across the U.S. Comparable as the underlying technology vendor for many of Miller County's inmate-facing services and a direct competitor to its current Smart Communications partnership.

Others

• Axon Enterprise: A leading law enforcement technology provider offering body cameras, TASER devices, and digital evidence management. Comparable as an enabling technology supplier for the Patrol and CID divisions' tactical and investigative operations.
• Motorola Solutions: Major provider of mission-critical communications, command center software, and video security for public safety agencies. Comparable as an enabling technology vendor for the agency's dispatch and patrol operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100093197492919
• LinkedInlinkedin.com/company/miller-county-sheriffs-office

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miller County Sheriffs Office