The Plumbing Professionals Llc

What The Plumbing Professionals Llc does

The Plumbing Professionals LLC, operating as Erica's Plumbing, Air Conditioning & Restoration, is a privately held, woman-owned residential home services company founded in 2009 by Erica Sullivan and headquartered in Boca Raton, Florida, with a second office in Oakland Park. The firm delivers three integrated service lines — plumbing, HVAC, and property restoration — across Broward and Palm Beach counties in South Florida. Service offerings span emergency plumbing (leak detection, drain cleaning, repiping, water heaters, sewer), air conditioning (repair, installation, maintenance, heat pumps, ductless systems, indoor air quality), and restoration (mold remediation, water and fire damage restoration). The underlying technology stack is conventional trade equipment: camera inspection for leak and sewer assessment, hydro jetting for drain clearing, and standard HVAC and restoration tooling, with no software platform, app, or proprietary AI components disclosed.

The business operates a direct-to-consumer, transaction-led model: flat-rate per-job pricing quoted upfront, 24/7 emergency dispatch via a live answering line (561-260-5763), same-day service availability, and satisfaction guarantees. Revenue is generated primarily through one-time service jobs across the three trades. A recurring revenue layer was introduced via the Pink Shield Protection Plan, an annual $249 membership that provides priority scheduling, a 15% repair discount, reduced after-hours dispatch ($98 vs. $159), and bi-annual safety inspections. Financing is offered for larger HVAC and restoration projects. Marketing combines Google Business Profile optimization (2000+ reviews, 4.8/5 stars), an educational blog, Nextdoor community engagement, BBB A+ accreditation, and Nexstar Network referral participation. Customer base is exclusively residential homeowners with no named enterprise or commercial anchor accounts.

Operationally, the company holds three Florida state contractor licenses (CFC1427956 plumbing, CAC1822846 air conditioning, CGC1519396 general contractor), IICRC certification for restoration and remediation, BBB A+ status, and a certified woman-owned designation. Founder Erica Sullivan personally leads the business with over 20 years of trade experience and is publicly identified as a Florida-licensed master plumber and AC contractor. The firm operates without disclosed external capital, parent entity, or institutional investors, and has pursued no acquisitions, fundraises, or geographic expansion beyond its two-county South Florida service area in the period covered by the source material.

Name

The Plumbing Professionals Llc

Legal name

Erica's Plumbing, Air Conditioning & Restoration

Website

https://ericasplumbing.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Erica's Plumbing, Air Conditioning & Restoration is a woman-owned, privately held residential home services company founded in 2009, serving homeowners across Broward and Palm Beach counties in South Florida with plumbing, HVAC, and property restoration services, plus a $249/year Pink Shield membership plan and 24/7 emergency dispatch.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Remediation Services (562910)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYIMAFALAB

HVAC & Refrigeration Contracting

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

SECONDARYHSAPAOAJ

Mechanical, Electrical & Plumbing (MEP) Restoration & Replacement

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAD

Smoke, Soot & Odor Remediation

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAOAHAD

Heat Pump Repair & Maintenance

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Repair, Maintenance & Tune-Ups

Keywords

• Residential plumbing services
• Air conditioning services
• Water damage restoration
• Emergency plumbing repair
• Mold remediation services

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Plumbing Services: One-time and emergency plumbing services including leak detection, pipe repair, water heater installation, drain cleaning, sewer services, and repiping. Revenue generated per job with upfront flat-rate pricing.
2. Air Conditioning Services: HVAC services including AC repair, installation, maintenance, heat pumps, ductless mini-splits, and indoor air quality solutions. Revenue generated per job with flat-rate pricing.
3. Restoration Services: Water, mold, and fire damage restoration services. IICRC-certified restoration and remediation work.
4. Pink Shield Protection Plan Membership: Annual subscription membership at $249/year providing priority scheduling, 15% discount on all repairs, reduced after-hours fees ($98 vs $159), and bi-annual safety inspections. Recurring revenue stream from homeowners seeking ongoing maintenance coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The company provides residential plumbing, air conditioning (HVAC), and property restoration services to homeowners across Broward and Palm Beach County, Florida. Services include emergency plumbing repairs, leak detection, water heater installation, drain and sewer cleaning, AC repair and installation, mold remediation, water damage restoration, and fire damage restoration. The company also offers the Pink Shield Protection Plan annual membership and flexible financing for larger projects.

Product overview

Erica's Plumbing, Air Conditioning & Restoration is a woman-owned, full-service home service company offering three integrated service lines: Plumbing Services (covering everything from emergency repairs and leak detection to water heaters, water treatment, pipe repair/replacement, and drain/sewer services), Air Conditioning Services (including AC repair, installation, maintenance, heat pumps, ductless mini-splits, and indoor air quality), and Restoration Services (mold remediation, water damage, and fire damage restoration). The company also offers a Pink Shield Protection Plan membership program providing annual maintenance benefits and priority scheduling, plus flexible financing options for larger projects. All services are backed by upfront flat-rate pricing, 24/7 emergency availability, and a satisfaction guarantee.

Differentiator

Problem solved

Functional benefit

Brands

• Pink Shield Protection Plan: Annual maintenance membership program offering priority scheduling, 15% discount on repairs, safety inspections, and priority service for $249/year

Products and services

• Plumbing Services Full-service residential plumbing including emergency repairs, leak detection, water heaters, water treatment, pipe repair and replacement, gas line services, sump pumps, drain and sewer services, and commercial plumbing for homeowners in Broward and Palm Beach County, Florida.
• Air Conditioning Services Complete HVAC services including AC repair, installation, replacement, maintenance, heat pumps, ductless mini-splits, duct cleaning, and indoor air quality solutions for residential homeowners in Broward and Palm Beach County, Florida.
• Restoration Services Property restoration services covering mold remediation, removal, and restoration; water damage restoration; and fire damage assessment with smoke and soot removal and structural repairs. IICRC-certified restoration work for homeowners in Broward and Palm Beach County, Florida.
• Pink Shield Protection Plan Annual membership program priced at $249/year offering priority scheduling, discounted dispatch fees ($98 vs $159), 15% off all repairs, two safety inspections per year, and transferrable memberships for residential customers in Broward and Palm Beach County, Florida.
• Financing Flexible financing plans for larger repairs and system replacements to help residential customers manage costs across plumbing, HVAC, and restoration services.

Quantifiable outcome

• 17+ years of trusted service in South Florida
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Nexstar NetworkminorChannel Partner/ Reseller/ DistributorMembership in Nexstar Network, a home service contractor network providing business support and referrals to member plumbing, HVAC, and restoration companies.
• Better Business BureauminorOthersBBB A+ accredited business, demonstrating commitment to ethical business practices and customer satisfaction standards.
• Boca Raton Chamber of CommerceminorGTM or Marketing PartnerActive member of Boca Raton Chamber of Commerce, participating in community events and local business networking.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cool Today: Regional HVAC, plumbing, and electrical service company headquartered in the Southeast U.S. (Florida presence). Directly comparable multi-trade residential service model with similar flat-rate pricing, 24/7 availability, and membership-style offerings across the same geographies.
• Benjamin Franklin Plumbing: National plumbing franchise known for punctuality guarantees, upfront pricing, and 24/7 service. Operates in Florida and competes for the same residential plumbing customer with similar trust-and-reliability branding.
• Coolray Heating, Cooling, Plumbing & Electrical: Southeast U.S. residential HVAC and plumbing service company. Comparable multi-trade service model serving homeowners with similar flat-rate pricing and membership programs across the same regional footprint.
• Roto-Rooter: Largest U.S. plumbing and drain service franchise with national 24/7 emergency coverage. Directly competes in residential plumbing and water damage restoration with a similar emergency-response, upfront-pricing GTM motion, though at vastly larger scale.
• ARS / Rescue Rooter: Large national HVAC, plumbing, and drain services operator (American Residential Services) with a 'Rescue Rooter' brand. Competes across Erica's core service lines at significantly larger scale, with similar flat-rate pricing and 24/7 emergency service.
• ABC Home & Commercial Services: Multi-trade residential services operator (plumbing, HVAC, electrical, restoration) with strong Texas/Florida presence. Closely comparable to Erica's one-stop-shop service model and multi-license operating approach.
• ServiceMaster Restore: National restoration franchise covering water, fire, and mold damage. Directly comparable in the property restoration service line with similar IICRC-certified technician model and insurance-driven customer base.
• Mr. Rooter: National plumbing franchise focused on residential service calls with flat-rate pricing and licensed technicians. Operates in the same Florida geographies as Erica's and competes head-to-head on plumbing jobs.
• ServPro: National franchise leader in fire and water damage restoration with strong local-operator model. Directly competes in the restoration arm of Erica's offering and shares the IICRC certification and 24/7 emergency service positioning.

Broad incumbents

• Home Depot Home Services: National big-box retailer operating a home services installation and repair marketplace (HVAC, plumbing, water heaters). Indirect competitor sourcing jobs from a massive customer base, but not a focused regional service operator like Erica's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ericasplumbing/reviews
• LinkedInlinkedin.com/company/erica-s-plumbing-air-conditioning-restoration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Plumbing Professionals Llc