La Mednum

What La Mednum does

La Mednum is a French cooperative (Société Coopérative d'Intérêt Collectif, SCIC) founded in 2017 and headquartered in Paris, operating as the national structure for digital inclusion and mediation actors in France. The organization functions as a 'tête de réseau' (network head), coordinating over 140 sociétaires (member organizations and individuals) from the social and solidarity economy, public sector, and digital mediation professions under a one-member-one-vote governance model. Its core activities center on three training tracks — Formation Conseillers Numériques (18 modules for state-deployed digital advisors), Formation Professionnels de l'Inclusion Numérique (17 modules for mediation professionals), and Formation Aidants Numériques — delivered through a consortium of 15+ Qualiopi-certified regional hubs covering metropolitan France and overseas territories.

The technology portfolio combines open-source platforms and proprietary methodologies rather than a single software product. Réfugiés.info is a multilingual collaborative portal (7 languages, 1,000+ fact sheets, 1M+ annual visits, 150K app downloads) co-developed with the interministerial delegation for refugee reception. The Indice de Fragilité Numérique is a territorial statistical model identifying digital exclusion risk zones, used by local authorities for resource deployment. MISS Mednum and La Toile des Capabilités are impact measurement frameworks co-developed with Impact Track, Impact Tank, and Agence Nouvelle des Solidarités Actives. The annual Observatoire de l'Inclusion Numérique provides sector-wide research (2024 edition: 1,390 mediators, 304 structures).

The business model blends fee-based training (per-trainee module pricing of €189-€420 HT, OPCO-financed), cooperative membership shares (cotisations), and substantial public funding from ANCT, Banque des Territoires, European FSE+, and regional authorities. Since September 2023, La Mednum has held the national animation mandate for the Conseiller Numérique dispositif under ANCT, positioning it as the central coordinating body for France's flagship digital inclusion workforce program. Customer segments span local authorities, enterprises (e.g., DB Schenker), digital mediation professionals, and refugee/asylum-seeker end users via the Réfugiés.info platform.

Name

La Mednum

Legal name

La Mednum - Société coopérative d'intérêt collectif

Website

https://lamednum.coop

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

La Mednum is a French national cooperative (SCIC) coordinating 140+ member organizations in digital inclusion and mediation, delivering Qualiopi-certified training programs, open-source platforms (Réfugiés.info, Indice de Fragilité Numérique), and impact methodologies to public authorities, enterprises, and digital mediation professionals across France.

Ownership category

akta.pro rank

Product category

Digital Inclusion Training Services

NAICS

Research and Development in the Social Sciences and Humanities (541720)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Monitoring, Evaluation, Research & Learning (MERL) for Global Health (BPADAIAO)

Keywords

• Digital inclusion training
• Digital mediation services
• Cooperative training programs
• Professional digital skills
• Public interest platforms

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Formation et prestations de formation: La Mednum generates revenue through professional training programs for digital mediators, aidants numériques, and organizational clients. Training modules are priced per participant and can be financed through OPCO, государственное финансирование (government funding for Conseiller numérique dispositif), or direct payment.
2. Cotisations et sociétariat: Organizations and individuals become sociétaires (members) of the cooperative by purchasing shares. Share amounts vary by category (ESS organizations, public actors, physical persons) with 50% paid upfront and 50% within 5 years.
3. Soutiens et financements publics: The organization receives support from public sources including ANCT, Banque des Territoires, European funds (FSE+), and partnerships with organizations like ADEME, CNRS, INRIA for specific programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

La Mednum is a national cooperative (SCIC) that designs and delivers Qualiopi-certified training programs, methodological frameworks, and collaborative platforms for digital inclusion actors across France. It serves digital advisors, social mediation professionals, family caregivers, enterprise staff, and territorial coordinators, while operating public-interest platforms such as Réfugiés.info (information service for refugees) and the Indice de Fragilité Numérique (digital fragility measurement).

Product overview

La Mednum operates as a national cooperative (SCIC) for digital inclusion actors, offering a portfolio of training programs and platforms rather than a single product. The core offering consists of three parallel training tracks: Formation Conseillers Numériques (18 modules for state-deployed digital advisors), Formation Professionnels de l'Inclusion Numérique (17 modules for mediation professionals), and Formation Aidants Numériques (for professionals/befrienders assisting citizens with administrative procedures). Supporting these training programs are complementary tools and platforms: Réfugiés.info (open-source multilingual information portal for refugees), Indice de Fragilité Numérique (territorial risk analysis tool), and La Toile des Capabilités (impact measurement methodology). The organization also produces the annual Observatoire de l'Inclusion Numérique sector study, operates accompaniment programs like Cap*Mednum and MISS Mednum, and delivers enterprise digital skills training. The portfolio is delivered through a consortium of 15+ regional hub partners, all certified Qualiopi for training quality.

Differentiator

Problem solved

Functional benefit

Products and services

• Formation Conseillers Numériques

Quantifiable outcome

• 96% of digital mediator trainees find the training animation adapted to their needs
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

16 partnerships are on record, tiered core and minor.

• ADEME (Agence de la Transition Écologique)coreStrategic or Co-development Partner · 1 January 2024Partnership through Alt Impact program for training digital mediators in digital sobriety. Co-developing training kit and modules with CNRS and INRIA.
• CNRScoreStrategic or Co-development Partner · 1 January 2024Partner in Alt Impact program for digital sobriety training, bringing scientific expertise to the methodology.
• INRIAcoreStrategic or Co-development Partner · 1 January 2024Partner in Alt Impact program for digital sobriety training, contributing research and technical expertise.
• ANCT (Agence Nationale de la Cohésion des Territoires)coreStrategic or Co-development Partner · 1 September 2023ANCT is the key institutional partner piloting the national Conseiller numérique dispositif. La Mednum operates the training component nationally in coordination with ANCT and Banque des Territoires. Also partnered for France Numérique Ensemble policy framework and pedagogical commons development.
• Banque des TerritoirescoreStrategic or Co-development Partner · 1 September 2023Operator of the Conseiller numérique dispositif alongside ANCT. Supports the Observatory of Digital Inclusion and other Mednum initiatives financially and strategically.
• Délégation interministérielle à l'accueil et à l'intégration des réfugiéscoreStrategic or Co-development Partner · 1 January 2021Co-developed Réfugiés.info collaborative platform providing translated information to refugees in 7 languages.
• Les AssembleurscoreChannel Partner/ Reseller/ DistributorSCIC operating as regional hub for Hauts-de-France, deploying training modules for Conseiller numérique and coordinators. Co-designs and delivers training nationally.
• Les AssembleurscoreChannel Partner/ Reseller/ DistributorConsortium partner for coordinator training, handling registration and coordination in Hauts-de-France region.
• Agence Nouvelle des Solidarités Actives (Ansa)coreStrategic or Co-development PartnerCo-developed La Toile des Capabilités impact evaluation tool within Incub'O project, anchoring methodology in capability approach.
• Impact TrackcoreStrategic or Co-development PartnerMISS Mednum partner providing adaptable impact measurement tool for sector-wide use.
• Impact TankcoreStrategic or Co-development PartnerMISS Mednum partner originating from 'Faire Numérique Ensemble' report, contributing methodology and sector expertise.
• ScaleChangercoreStrategic or Co-development PartnerSpecialist in scaling social innovations, co-facilitating the Cap*Mednum 6-month accompaniment program for ESS structures.
• POPminorStrategic or Co-development PartnerPartnered with UP & SPACE Martinique and Mednum for territorial diagnostic project on Martinique.
• UP & SPACE MartiniqueminorStrategic or Co-development PartnerRegional partner for Martinique territorial digital inclusion diagnostic alongside POP and Mednum.
• Agglomération de La RochelleminorStrategic or Co-development PartnerEarly supporter and partner in developing the Indice de fragilité numérique (IFN) tool.
• Data For GoodminorStrategic or Co-development PartnerTechnical partner contributing to Indice de fragilité numérique development and methodology.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Emmaûs Connect: Major French digital inclusion organization helping vulnerable populations acquire digital skills and equipment. Directly comparable to La Mednum in target beneficiaries (low-income, seniors, refugees), training offerings, and reliance on public funding and corporate partners.
• Framasoft: French association promoting free, open-source digital tools and digital commons for general interest. Comparable as an ESS structure developing open-source digital inclusion infrastructure (e.g., similar ethos to Réfugiés.info and Indice de Fragilité Numérique) and advocating for emancipatory digital practices.
• Simplon.co: French digital skills training network with a cooperative/social mission similar to La Mednum, training job seekers and underrepresented groups in web, data, and digital trades. Comparable as a mission-driven training cooperative serving both public employment policy and enterprise reskilling demand.
• Les Assembleurs: SCIC operating as a regional digital inclusion hub in Hauts-de-France and La Mednum's main consortium partner for coordinator training. Comparable as a territorial digital mediator with similar cooperative structure, Qualiopi training portfolio, and public-policy engagement.
• Konexio: Paris-based digital inclusion nonprofit offering digital skills training to refugees, asylum seekers, and other vulnerable populations. Closely comparable in mission, geographic focus (France), and emphasis on training pathways into employment, with overlapping methodology and beneficiary pools.
• WebForce3: French digital training provider focused on jobseekers, underrepresented populations, and territorial inclusion. Comparable to La Mednum's Formation Conseillers Numériques and enterprise tracks in pedagogy, target audience, and public-private funding model.

Broad incumbents

• AFPA: France's national professional training organization providing Qualiopi-certified digital and vocational training across all territories. Comparable as a Qualiopi-certified training incumbent at national scale but with broader vocational scope and less focus on digital inclusion specifically.
• Croix-Rouge française: Large French social services organization running digital inclusion programs (e.g., Connect'é) for vulnerable populations. Comparable in target audience and training offering but operates as a much broader incumbent across health, social, and emergency services.

Others

• La Fondation Afnic: Foundation supporting digital solidarity projects in France and a current financial partner of La Mednum's Observatoire. Comparable as an ecosystem supporter/funder of digital inclusion initiatives rather than a direct competitor, with overlapping grantee networks.

Emerging players

• Coop des Territoires: French cooperative supporting territorial projects including digital inclusion. Comparable as a SCIC-style cooperative serving territorial actors, with similar governance and member-driven model though broader in scope than La Mednum's digital-mediation focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mednum

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about La Mednum