NEW WINDSOR VOLUNTEER AMBULANCE CORPS INC

What NEW WINDSOR VOLUNTEER AMBULANCE CORPS INC does

New Windsor Volunteer Ambulance Corps, Inc. (NWEMS) is a New York State Certified nonprofit ambulance service providing Basic Life Support (BLS) and Advanced Life Support (ALS) paramedic-level emergency medical care across 95 square miles in Orange County, NY. The organization is the designated primary ambulance service for the Town of New Windsor, Town of Cornwall, and Village of Cornwall-on-Hudson, with coverage extending to part of Stewart International Airport, and serves more than 45,000 residents on a 24/7 basis. Operations are run from a headquarters at 555 Union Avenue in New Windsor and a Cornwall station at 1 Clinton Street, using a fleet of six ambulances, four paramedic first response vehicles, one BLS first response vehicle, a Special Operations Unit, and UTVs, staffed by 9 full-time paramedics, 15 part-time paramedics, 40 volunteer EMTs, and roughly 110 trained operators across the fleet.

The service portfolio centers on 911 emergency response, inter-hospital transport, mutual aid to neighboring municipalities, and event medical standby, augmented by community-facing programs such as CPR/ACLS/PALS training, the NYS Yellow Dot Program partnership, and a downloadable Life File medical information booklet. Clinical capabilities include wireless pre-hospital care reporting transmitted directly to hospitals and the Department of Health, LUCAS mechanical chest compression, video-assisted laryngoscopy and surgical cricothyrotomy, and carbon monoxide detection via carboxy hemoglobin meters. The Special Operations Team operates a mobile incident command trailer for mass casualty incidents and extended-duration rehab.

NWEMS is funded through a hybrid nonprofit model: tax-deductible community donations (tiered at $10, $20, $50, $100, $500, or custom amounts via PayPal or card) and insurance-billed transport fees collected through an online patient and payment portal. GTM is community-led through social media, local government partnerships, community events, and volunteer recruitment via the iOps360 application system. Recent strategic activity is concentrated on geographic expansion into Cornwall, fleet buildout for special operations, and digital channel investment in patient billing and donor dashboards.

Name

NEW WINDSOR VOLUNTEER AMBULANCE CORPS INC

Legal name

New Windsor Volunteer Ambulance Corps, Inc.

Website

https://newwindsorems.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

New Windsor Volunteer Ambulance Corps (NWEMS) is a New York State Certified nonprofit ambulance service providing BLS and ALS paramedic care to over 45,000 residents across 95 square miles in Orange County, NY, designated as primary service for New Windsor, Cornwall, and Cornwall-on-Hudson.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH)

Keywords

• Emergency medical services
• Ambulance transport
• Paramedic care
• Basic life support
• Advanced life support

Headquarters

HQ city

New Windsor

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Donations and Contributions: Non-profit organization funded primarily through donations from community residents. Donations are tax-deductible and go toward equipment, vehicles, monitoring tools, and services.
2. Medical Transport and Service Fees: Ambulance transport services billed to insurance. Patient portal available for viewing statements and making payments online.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

NWEMS is a New York State Certified volunteer ambulance service providing 24/7 Basic Life Support (BLS) and Advanced Life Support (ALS) paramedic-level emergency medical care, ambulance transport, special operations/MCI response, event medical standby, and CPR/ACLS/PALS training across 95 square miles covering New Windsor, Cornwall, Cornwall-on-Hudson, and part of Stewart International Airport. The organization operates six ambulances, four paramedic fly cars, a BLS first response vehicle, UTVs, and a mobile incident command trailer staffed by 9 full-time and 15 part-time paramedics alongside ~40 volunteer EMTs.

Product overview

New Windsor Volunteer Ambulance Corps (NWEMS) operates as a unified EMS service providing emergency medical ambulance transport and paramedic care across 95 square miles in New Windsor, Cornwall, and Cornwall-on-Hudson, NY. The organization offers a portfolio of integrated services centered on Basic Life Support (BLS) ambulance transport and Advanced Life Support (ALS) paramedic response, supplemented by a Special Operations Team with specialized equipment including UTVs and a mobile incident command trailer. The core fleet of six ambulances and four paramedic fly cars operate alongside community health programs including CPR/ACLS/PALS training, the NYS Yellow Dot Program, and the proprietary New Windsor EMS Life File for emergency medical information. Services are accessible 24/7 through online patient portals for billing and the iOps360 application system for membership.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Life Support (BLS) Ambulance Services Emergency ambulance transport and on-scene medical care at the EMT-Basic level, providing initial assessment, stabilization, and transport to hospitals for patients in the New Windsor/Cornwall service territory.
• Advanced Life Support (ALS) Paramedic Services Advanced pre-hospital care performed by paramedics including ECG acquisition, cardiac monitoring, defibrillation, external pacing, IV therapy, advanced airway management (video laryngoscopy, endotracheal intubation, surgical cricothyrotomy), and emergency medication administration for critically ill or injured patients.
• Event Medical Standby Services Dedicated on-site EMS coverage available by direct contact for sporting events, concerts, races, and large-scale community gatherings requiring standby medical crews and equipment.
• Special Operations Team / Mass Casualty Incident Response Specially trained EMS personnel operating from a mobile incident command trailer, providing mass casualty incident response, medical rehab for extended-duration incidents, and large-scale event coverage across the service territory.
• CPR, ACLS, and PALS Training Classes Cardiopulmonary resuscitation (CPR), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) training courses offered to community members and healthcare providers through NWEMS's training program.
• Cornwall Emergency Medical Services Dedicated BLS and ALS ambulance services for the Town of Cornwall and Village of Cornwall-on-Hudson, staffed from a satellite station at 1 Clinton Street, Cornwall with ambulances 172 and 173 serving as primary response units.
• Paramedic Fly Car Rapid Response Service Non-transporting paramedic first response vehicles (and one BLS first response vehicle) that arrive on-scene ahead of ambulances to begin ALS interventions immediately, reducing time-to-care for life-threatening emergencies.

Quantifiable outcome

• 4,000+ calls answered in 2022; 4,700 calls in 2025
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Town of New WindsorcoreStrategic or Co-development PartnerOfficial designated ambulance service for the Town of New Windsor through municipal government partnership. NWEMS operates as the primary first responder for all emergency medical situations in this territory.
• Town of CornwallcoreStrategic or Co-development PartnerDesignated primary ambulance service by Town and Village boards for Cornwall and Cornwall-on-Hudson. NWEMS provides Advanced Life Support and Basic Life Support operations for the municipality.
• Village of Cornwall-on-HudsoncoreStrategic or Co-development PartnerDesignated primary ambulance service through municipal board designation. NWEMS provides emergency medical services to village residents 24/7.
• NYS Sheriff's AssociationminorGTM or Marketing PartnerPartnership for NYS Yellow Dot Program distribution. The Sheriffs' Association has distributed over 2 million free Yellow Dot kits to New Yorkers. NWEMS participates by distributing kits to local residents to help first responders access vital medical information during emergencies.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): National commercial EMS provider with significant presence in New York. While not a direct match for NWEMS's volunteer model, it is the dominant incumbent competitor for any municipal ambulance contract that NWEMS might bid on or lose.
• Falck USA: Global EMS and ambulatory services operator with U.S. operations providing both 911 response and interfacility transport. Represents a potential large-scale competitor or acquirer should NWEMS ever consider scale economics.
• Northwell Health Center for Emergency Medical Services: Hospital-affiliated EMS service operated by New York's largest health system, providing ALS/BLS response and training across Long Island and the lower Hudson Valley. A plausible regional consolidator or partner for NWEMS territory.

Emerging players

• Pro EMS (Cambridge, MA): Mid-sized private EMS provider offering 911 response, critical care transport, and community paramedicine services. Comparable to NWEMS in service mix and clinical capability profile, though commercially operated.

Direct peers

• Cataldo Ambulance Service: Private EMS company operating in Massachusetts/New England with a mix of 911 response, ALS/BLS transport, and community programs. Comparable in providing both municipal 911 service and event/critical care transport in a similar-sized market.
• Mobile Life Support Services: Regional EMS provider serving the Hudson Valley with comparable BLS/ALS ambulance transport, EMS dispatch, and training programs. Operates in largely the same geography and customer types as NWEMS, making it the closest direct comparable.
• Empress EMS (formerly Empress Ambulance): Independent commercial EMS agency operating across the Hudson Valley and NYC region, providing 911 response, ALS/BLS transport, and special operations. Directly competes with NWEMS for municipal contracts and paramedic talent in the same labor market.

Regional players

• Westchester EMS (WEMSO): Countywide EMS coordination body serving Westchester County, NY, providing mutual aid, training, and operational support to volunteer and municipal ambulance agencies. Comparable mission and constituency to NWEMS in an adjacent region.
• Monroe Ambulance / Monroe County EMS: Regional EMS coordination in upstate New York, interfacing with volunteer and municipal ambulance corps. Comparable community-based EMS model serving a similar NY mid-sized-county population.

Others

• Special Operations / MCI consulting firms (e.g., Rescue Training Inc.): Adjacent enabling companies that train and equip EMS Special Operations / MCI teams. NWEMS's Special Operations unit sits adjacent to this ecosystem, and these firms represent potential training partners or revenue expansion routes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/newwindsorems
• Facebookfacebook.com/newwindsor.ambulance
• Instagraminstagram.com/new_windsor_ems
• LinkedInlinkedin.com/company/new-windsor-volunteer-ambulance-corps-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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