What Makor Solutions Inc does

Makor Solutions Inc is a privately held US-based software company founded in 2000 and headquartered in the Minneapolis, Minnesota metro area. The company develops and sells Makor ERP, a cloud-based, purpose-built enterprise resource planning platform designed specifically for IT Asset Disposition (ITAD), electronics recycling, and IT asset refurbishment and resale operations. The platform addresses the full asset lifecycle — intake and receiving, testing and data sanitization, grading, inventory control, downstream sales, settlement, and compliance reporting — through an integrated set of modules covering CRM, production lifecycle management, financial settlement, parts inventory, customer portals, business intelligence, and operations dashboards. It supports compliance with industry standards including SERI R2v3, e-Stewards, and NAID-aligned data security, and integrates with ServiceNow/ReturnCenter for ITAM, Blancco for data erasure, Bloom ESG for verified environmental impact, ITPI for auction-based resale, eBay for online sales, and Zapier for CRM-to-ERP synchronization.

Makor monetizes through a subscription-based enterprise software model with quote-based pricing, complemented by professional services including a 'Top Tier Implementation' methodology and ongoing consulting. The platform is sold exclusively via direct sales (enterprise field sales and inside sales) supported by content marketing, industry conference participation, and customer case studies demonstrating quantified operational outcomes (e.g., 200% throughput increases, 600% inventory sales growth, 3x faster inventory acceptance). The company serves 100+ ITAD and e-waste companies globally, with documented customers in North America (ARCOA, Urban Mining, Sage Sustainable Electronics, Synetic Technologies, S3 Recycling, CLR Solutions, TechnoCycle), Europe (Device Europe), and Australia (Greenbox). It maintains operations in the United States (headquarters), the United Kingdom (regional hub established August 2023), and Israel (R&D established September 2019). Leadership consists of CEO Mark Chodos and VP Professional Services Josh Feldman.

Name

Makor Solutions Inc

Legal name

Makor Solutions Inc

Website

https://makorerp.com

Company type

Private

Operating status

Operating

Short description

Makor Solutions provides Makor ERP, a purpose-built cloud enterprise resource planning platform for IT asset disposition (ITAD), electronics recycling, and refurbishment/resale operations, serving 100+ ITAD and e-waste companies across North America, Europe, and Australia.

Ownership category

akta.pro rank

Product category

ITAD and Electronics Recycling Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA), Certified Compliance & Reporting Services (R2/e-Stewards, Audit, ESG) (BPALAIAL)

Keywords

• ITAD software
• Electronics recycling software
• IT asset disposition ERP
• R2v3 compliance software
• E-waste management software

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise ERP Software Subscription: Makor ERP is sold as a subscription-based enterprise software platform. Customers pay recurring fees to access the full platform including all core modules, updates, and support. Makor ERP 2.0 customers receive access to standard features including the Bloom ESG Environmental Benefits Calculator. The platform supports single and multi-location enterprises globally.
2. Professional Services and Implementation: Makor provides Top Tier Implementation services including business requirements analysis, configuration, training, and deployment support. The company also offers consulting services for operational optimization and compliance alignment.
3. Platform Add-ons and Premium Integrations: Premium integrations and advanced capabilities such as the Bloom ESG impact calculator (requires separate Bloom onboarding and licensing), CRM-to-ERP automation via Zapier, and enhanced API access provide incremental revenue from feature upsells.

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels6 records

Core offering

Makor Solutions sells Makor ERP, a cloud-based enterprise software platform purpose-built for IT Asset Disposition (ITAD), electronics recycling, and refurbishment/resale operations. The platform manages the full asset lifecycle — from intake and receiving, through testing, data sanitization, grading, and inventory, to downstream sales, settlement, and compliance reporting (R2v3, e-Stewards). It is licensed to ITAD providers, e-waste recyclers, and refurbishers as a subscription-based SaaS solution, with implementation and professional services offered alongside the software.

Product overview

Makor Solutions Inc offers Makor ERP as a unified, purpose-built enterprise software platform for ITAD (IT Asset Disposition), E-Waste recycling, and electronics Resale operations. The platform operates as a core product with interconnected modules including Makor ERP 2.0 (the major current version), CRM Module, Production Life Cycle Management, Financial Settlement Tools, Advanced Parts Inventory Module, Customer Portal, Customer Impact Portal (for environmental/SLA dashboards), BI Visual Analysis Tools, Real-Time Operations Management Dashboard, R2v3 Compliance Tools, AI-Driven ITAD Software, and Harvested Part Revenue Tracking. Integration modules extend the platform to ServiceNow, ReturnCenter, Bloom ESG, CRM systems via Zapier, Blancco data erasure tools, eBay, and Global Auction Link. The platform is complemented by a Data Security API for third-party erasure vendor integration. Makor serves customers globally with operations in the USA and UK.

Differentiator

Problem solved

Functional benefit

Brands

• Makor ERP: The company's flagship enterprise resource planning (ERP) platform designed specifically for ITAD, electronics recycling, and refurbishment operations.

Products and services

• Makor ERP The flagship enterprise software platform for ITAD, E-Waste, and Resale operations, providing end-to-end asset lifecycle management from intake through data sanitization, inventory, resale, recycling, and compliance reporting. Sold as a subscription to enterprise and mid-market ITAD providers, e-waste recyclers, and refurbishers.
• Makor ERP 2.0 Completely revamped major version of Makor ERP with new functions in all key business areas, improved R2v3/eStewards compliance alignment, expanded API library for integrations, overhauled user interface, and enhanced security and performance. Supersedes the prior Makor ERP platform.
• AI-Driven ITAD Software AI-driven capabilities announced at ITAD Summit 2023 providing efficient asset valuation using algorithms and real-time market data, remarketing optimization, upgrade insights, and cost optimization recommendations for ITAD operators.
• Customer Impact Portal Customer-facing portal toolset for quarterly business reviews including environmental analysis (CO2 saved, recycling impact), financial analysis, security assessment, and SLA dashboards. Provides ITAD customers with real-time visibility into jobs, ESG impact, and SLA performance.
• Bloom ESG Integration Integration with Bloom ESG environmental impact calculator enabling verified ESG impact reporting including avoided emissions (tCO2e), materials recovery, and circularity metrics directly in Makor ERP workflow. Sold as a premium add-on requiring separate Bloom onboarding and licensing.
• CRM to ERP Power App Power App built using Zapier for instant two-way sync between CRM systems (HubSpot, Salesforce) and Makor ERP, automatically creating client profiles as Inbound Accounts upon deal closure and sending real-time job updates, revenue data, and ESG reporting back to CRM.
• R2v3 Compliance Tools Automated compliance features supporting R2v3 standard including automated classification of controlled and unrestricted materials, data bearing device identification, cosmetic and functional grading automation, waste stream management with country-specific codes, and mass balance reporting.
• Real-Time ITAD Operations Management Dashboard Real-time operations dashboard with live tracking of backlog and throughput per processing area, staff productivity tracking, KPI alerts, workforce optimization, and integrated communication tools. Available to all Makor 2.0 customers.
• Global Auction Link Module Fully automated auctioning capabilities integrated with ITPI enabling users to offer auction-based sales to specifically targeted buyers with the 'Sell-Power' Program for defining bid invitations and competitive auction selling across wholesale channels.
• Data Security API Multi-layered API released to simplify integration for bios/data erasure vendors, supporting the full array of discovery, erasure, and imaging operations. Enables third-party data erasure vendors to integrate with Makor ERP.
• ReturnCenter Integration Integration connecting Makor ERP with ReturnCenter Platform in ServiceNow, enabling real-time visibility, automated compliance documentation, and seamless enterprise workflows for ITAD pickup and processing. Synchronizes pickup scheduling, logistics updates, data destruction reports, and certificates of destruction/recycling.
• Makor ERP ServiceNow Integration Native integration with ServiceNow cloud platform enabling IT organizations to monitor all disposal activities with real-time updates for data wiping, recycling, and resale events. Provides ongoing visibility and audit trail for IT organizations managing asset decommissioning.
• Top Tier Implementation Services Professional services offering including business requirements analysis, configuration, training, and deployment support using Makor's branded 'Top Tier Implementation' methodology. Provides consulting services for operational optimization and compliance alignment. Sold separately from the software subscription.

Quantifiable outcome

• 200% processing throughput increase for ARCOA Group (multi-state ITAD provider)
• +8 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability4 records

Feature15 records

Partnerships

Six partnerships are on record, tiered core and secondary.

• ReturnCentercoreTechnology or Integration · 1 November 2025Makor ERP integrates with ReturnCenter's digital ecosystem (available as a standalone platform and via ServiceNow app) to enable ITAD providers to receive and process pickup requests directly in Makor ERP, with updates automatically synchronized with ReturnCenter and the client's ServiceNow instance. The integration covers pickup scheduling, logistics updates, data destruction reports, certificates of destruction and recycling, and settlement report documentation. Real-time status visibility for all stakeholders without manual entry.
• Bloom ESGcoreTechnology or Integration · 1 July 2025Strategic partnership announced July 2025 for integration of Bloom's ISO-verified environmental impact calculator (endorsed by e-Stewards) directly into the Makor ERP customer dashboard. Bloom's methodology is verified against ISO 14064 with independent assurance by Sustainalytics. Through this integration, Makor customers generate defensible ESG reports including avoided tCO2e, materials recovery, and circularity metrics from real-time job data without manual spreadsheet compilation. Available to all Makor ERP 2.0 customers.
• ZapiersecondaryTechnology or Integration · 1 July 2025The CRM-to-ERP Power App is built using Zapier to connect CRM systems (e.g., HubSpot, Salesforce) to Makor ERP. Sales closes a new client in CRM, Zapier triggers instant sync to Makor ERP as a new Inbound Account. Makor ERP sends real-time updates back to CRM including job status, revenue data, and ESG reporting. This eliminates manual data re-entry between CRM and ERP systems.
• ITPI (Intrinsic / Global Auction Link)secondaryTechnology or Integration · 1 July 2023Strategic partnership announced July 2023 to integrate ITPI's Global Auction Link Module into Makor ERP for fully automated auction-based resale capabilities. Enables targeted buyer invitations, bid list management, automated bid response notifications (bid upping alerts), and competitive auction selling. Customer Urban Technologies (Urban Mining) uses the module, reporting it saved countless hours and provided complete confidence in level-playing-field auctions.
• ServiceNowcoreTechnology or Integration · 1 August 2019Makor launched an ITAM ServiceNow integration enabling IT organizations using ServiceNow to monitor all ITAD activities. ServiceNow records are updated in real-time as ITAD events occur (data wiping, recycling, resale). The integration provides ongoing visibility and audit trail for IT organizations managing asset decommissioning. S3 Recycling Solutions was the first to implement the integration (since 2017).
• BlanccocoreTechnology or Integration · 1 December 2017Makor launched a Data Security Integration Initiative with Blancco Drive Eraser and Blancco Management Console integration. Auto-populates BIOS data, captures accurate inventory/report data, and initiates drive erasure per customer requirements. The integration includes Blancco Mobile Diagnostics and Erasure (invested in mid-2017 by customer Greenbox). Makor released a Data Security API to simplify integration for additional erasure vendors. Customer Sage Sustainable Electronics reports 'immeasurable' security and accuracy gains; Greenbox reports enhanced security and productivity with auto-populating data.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• SAP: SAP is the largest enterprise ERP vendor globally, offering modules that could be configured for ITAD operations (procure-to-pay, asset management, financial settlement). It is comparable to Makor as an alternative platform enterprise ITAD providers might select, though SAP is not purpose-built for ITAD workflows or compliance automation.
• Oracle NetSuite: Oracle NetSuite is a leading cloud ERP platform used by mid-market and enterprise companies for financials, CRM, inventory, and operations. It is comparable to Makor as a general-purpose ERP alternative that some ITAD providers have deployed, though it lacks ITAD-specific modules like R2v3 compliance, data sanitization tracking, and asset-level chain-of-custody.
• ServiceNow: ServiceNow is the leading IT service management and IT asset management platform, with a growing footprint in ITAD workflows through its ReturnCenter app and integration with Makor. It is comparable to Makor as the enterprise ITAM system that increasingly intersects with ITAD operations, potentially expanding its own ITAD-specific capabilities to compete more directly.
• Microsoft Dynamics 365: Microsoft Dynamics 365 is a broad enterprise platform spanning ERP, CRM, and operations modules, widely deployed across mid-market and enterprise customers. It is comparable to Makor as a general-purpose enterprise software alternative, though it lacks the ITAD-specific workflow automation, compliance reporting, and asset traceability that defines Makor's differentiation.

Others

• Workiva: Workiva is a leading ESG, sustainability, and regulatory reporting platform used by enterprises to disclose carbon, materials recovery, and circularity metrics. It is comparable to Makor through the adjacent ESG reporting category, particularly as enterprise ITAD customers increasingly demand verifiable sustainability data — an area where Makor's Bloom ESG integration competes with broader ESG platforms like Workiva.
• Blancco: Blancco is the leading data erasure and diagnostics vendor, with deep integration into Makor ERP since 2017 for automated BIOS data capture, drive erasure, and chain-of-custody validation. It is comparable as an ecosystem partner rather than a direct competitor, though Blancco's data security capabilities are complementary to Makor's asset lifecycle platform.

Direct peers

• Rubicon Technologies: Rubicon provides a software and technology platform for waste and recycling haulers and operators, including routing, dispatch, billing, and customer management. It is comparable to Makor as a vertical software solution for waste/recycling operations with enterprise customers, though Rubicon focuses on solid waste and recycling rather than ITAD-specific data sanitization and chain-of-custody.
• Optoro: Optoro provides a returns and recommerce platform that helps retailers and brands manage returned and excess inventory through processing, grading, and remarketing. It is comparable to Makor in addressing reverse logistics and resale workflows, though its primary focus is general retail rather than IT asset-specific compliance and data sanitization.
• ReverseLogix: ReverseLogix provides a returns management and reverse logistics platform used by retailers, manufacturers, and third-party logistics providers. It is comparable to Makor as a vertical SaaS solution targeting reverse logistics workflows with enterprise-grade functionality, though its primary focus is retail returns rather than ITAD-specific compliance.
• RoadRunner Recycling: RoadRunner Recycling provides technology-enabled waste and recycling management services for businesses, including software for tracking materials, scheduling pickups, and generating ESG reports. It is comparable to Makor in combining recycling operations with software tooling, though its focus is broader commercial waste streams rather than ITAD.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Makor Solutions Inc