Total Access Media
Total Access Media is a Hamilton, Ontario accessibility consulting firm that provides assessments, audio description, captioning, assistive listening system deployment, and training to municipalities, theatres, museums, festivals, and community organizations across Ontario, anchored by its proprietary CARE™ Report tool.
- Company typePrivate
- Founded-
- HeadquartersHamilton, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Total Access Media does
Total Access Media is a Hamilton, Ontario-based accessibility solutions firm founded by Karen Lonz that helps municipalities, venues, and events remove barriers and create inclusive experiences for people who are deaf, hard of hearing, blind, or have low vision. The company sells a bundled services portfolio — accessibility consulting and assessments, content production (audio descriptions and captions), assistive listening system deployment, and training — delivered through a proprietary five-step engagement model called the TAM Method (Discover, Assess, Plan, Implement, Support). Its flagship differentiator is the CARE™ (Communication Accessibility Readiness Evaluation) Report, a trademarked assessment tool that evaluates how accessible a venue, event, or public space is and provides prioritized, budget-conscious recommendations.
The underlying technology is light and service-led rather than platform-based: assistive listening hardware and related accessibility devices are deployed at client sites, while content production is delivered as bespoke professional services. The company explicitly positions around "Accessibility Solutions for Every Budget," avoiding large capital expenditure requirements for clients and instead emphasizing practical, scalable, and sustainable interventions. Its go-to-market is consultative and direct — a single named contact email, website-driven discovery meeting booking, and personalized assessment engagements with no public pricing or self-serve product.
The business model rests on professional services revenue from assessments and consulting, hardware-driven deployment revenue from assistive listening systems, and ongoing content production fees. Customer segments span six verticals — municipalities and public facilities, theatres and performances, museums and attractions, classrooms and lecture halls, festivals and live events, and community organizations — with the company operating as a founder-owned, bootstrapped micro-firm of 1-10 employees in Ontario, Canada. No external funding, partnerships, or acquisition activity is disclosed.
Total Access Media firmographics
Firmographics- Name
- Total Access Media
- Legal name
- Total Access Media
- Website
- https://totalaccessmedia.ca
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Total Access Media is a Hamilton, Ontario accessibility consulting firm that provides assessments, audio description, captioning, assistive listening system deployment, and training to municipalities, theatres, museums, festivals, and community organizations across Ontario, anchored by its proprietary CARE™ Report tool.
- Ownership category
- akta.pro rank
Total Access Media industry classification
Industry- Product category
- Accessibility Consulting Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Sound Recording Industries (5122), Broadcasting and Content Providers (516)
- SIC
- Services-Facilities Support Management Services (8744), Communications Services, Nec (4899)
- akta.pro primary industry
- Accessible Media Production (Alt Formats, Captioning, Audio Description) (EDALAGAC)
- akta.pro secondary industries
- Assistive Listening & Accessibility AV Infrastructure (Hearing loops, captioning hardware) (EDAEAHAN), Campus/Facility Accessibility Services (Ramps, Wayfinding, Access Management) (EDAKAOAL), Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning) (EDAGALAH)
Keywords
Where Total Access Media is headquartered
LocationHeadquarters
- HQ city
- Hamilton
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Total Access Media business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Accessibility Consulting & Assessments: CARE Report assessments providing organizations with practical, budget-conscious recommendations for improving accessibility. Includes ongoing guidance and future planning services.
- Technology Deployment: Implementation of next-generation accessibility technology including assistive listening systems and other accessibility solutions for venues and events.
- Content Production: Production of accessibility content including audio descriptions and captions for inclusive experiences.
- Training & Consulting: Training services and consulting for organizations implementing accessibility improvements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Customized solutions for all budget sizes |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Total Access Media product offering
Product offeringCore offering
Total Access Media provides accessibility consulting, assessment, and content production services for municipalities, venues, and live events. Its core offering centers on the proprietary CARE™ (Communication Accessibility Readiness Evaluation) Report, combined with audio descriptions, captioning, assistive listening system deployment, and training/consulting to make shared experiences accessible for people who are deaf, hard of hearing, blind, or have low vision.
Product overview
Total Access Media offers a unified suite of accessibility solutions centered around its CARE™ (Communication Accessibility Readiness Evaluation) Report assessment tool, complemented by content production services (audio descriptions, captions), assistive listening systems, and accessibility technology deployment. The company provides Training & Consulting to support implementation. Services are designed to be practical, scalable, and sustainable across different venue sizes and budgets, serving municipalities, theatres, museums, festivals, and community organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- CARE™ (Communication Accessibility Readiness Evaluation) Report
- Audio Descriptions
- Captions
- Assistive Listening Systems
- Content Production
- Training & Consulting
- Accessibility Technology Deployment
- Festivals & Outdoor Events Accessibility Solutions
Quantifiable outcome
- Organizations receive clear understanding of accessibility strengths and opportunities for improvement through CARE Report
- +1 more outcomes
Companies that use Total Access Media
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
Total Access Media technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Total Access Media partnerships and signals
Strategic signalScale indicators1 record
Recent moves1 record
Expansion highlights3 records
Total Access Media competitors and assessment
Company assessmentDirect peers
- National Captioning Institute: Long-standing U.S. captioning and accessibility services provider for broadcast television and live events. Comparable to TAM's captioning, audio description, and venue accessibility services.
- Accessible Media Inc. (AMI): Canadian broadcaster and media accessibility company producing captioned and described content for deaf and blind audiences. Directly comparable to TAM as a Canada-based accessible media producer serving public-facing audiences.
- 3Play Media: U.S.-based captioning, transcription, and audio description services provider for media, education, and enterprise. Directly comparable to TAM's captioning and audio description offerings across venues and events.
- Verbit: AI-powered transcription and captioning platform serving media, education, and legal markets. Comparable to TAM as a captioning and accessibility services provider, though at much larger scale.
- CaptionMax: U.S. captioning and subtitling services company specializing in broadcast, film, and live events. Overlaps with TAM's captioning and live event accessibility services.
- Audio Description Associates: U.S. audio description services provider for film, television, theatre, and live events. Compares directly to TAM's audio description service for venues and performances.
- Williams AV: Manufacturer of assistive listening systems, hearing loops, and captioning/AV solutions for venues and public spaces. Highly comparable to TAM's assistive listening and accessibility technology deployment offerings.
- Stage Access: Canadian accessibility platform providing audio description, captioning, and accessibility services for theatre and live performance. Directly comparable to TAM's Theatres & Performances customer segment.
- Comfort Audio: Provider of hearing assistance and assistive listening solutions for venues and public spaces. Comparable to TAM's assistive listening systems deployment offering for venues and events.
- Listen Technologies: Provider of assistive listening, audio description, and venue accessibility technology solutions. Directly comparable to TAM's assistive listening and venue accessibility service lines.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Total Access Media social profiles
Digital presenceTotal Access Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Access Media leadership team
Management profileNumber of profiles
Profiles1 record
Total Access Media funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Access Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Access Media
What does Total Access Media do?
Total Access Media provides accessibility consulting, assessment, and content production services for municipalities, venues, and live events. Its core offering centers on the proprietary CARE™ (Communication Accessibility Readiness Evaluation) Report, combined with audio descriptions, captioning, assistive listening system deployment, and training/consulting to make shared experiences accessible for people who are deaf, hard of hearing, blind, or have low vision.
Is Total Access Media a public or private company?
Total Access Media is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Access Media founded?
Total Access Media was founded in -1. It employs 1 to 10 people.
Where is Total Access Media based?
Total Access Media is headquartered in Hamilton, Canada, in the North America region.
How does Total Access Media make money?
Four revenue lines are on record. Accessibility Consulting & Assessments are the primary driver. The others are technology Deployment, content Production and training & Consulting.
Who are Total Access Media's main competitors?
Direct peers on record are National Captioning Institute, Accessible Media Inc. (AMI), 3Play Media, Verbit, CaptionMax, Audio Description Associates, Williams AV, Stage Access, Comfort Audio and Listen Technologies.
Does Total Access Media have an API?
No public API is recorded for Total Access Media.
What industry is Total Access Media in?
Total Access Media's product category is Accessibility Consulting Services. Its primary akta.pro industry code is EDALAGAC, Accessible Media Production (Alt Formats, Captioning, Audio Description), with a secondary code of EDAEAHAN, Assistive Listening & Accessibility AV Infrastructure (Hearing loops, captioning hardware). Its NAICS code is 624120 and its SIC code is 8744.